mHelpDesk vs Knowify

Starting Price

$169.00/month

$86.00/month

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Construction professionals and subcontractors who need to manage their contracts, projects, invoices, change orders, scheduling, and purchasing.

Rating


4.3 / 5
(782)
Read All Reviews

4.5 / 5
(70)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 499

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


4.5 / 5


  • "Ease of use - Knowify is very easy to use, once set up. Online signatures is a great feature, and makes securing signatures a breeze."

  • "They will customize reports based on my needs. They are always enhancing the Software to a more user friendly feel."

Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


4.7 / 5


  • "I like the ease of creating proposals, I love the new home screen. Knowify's customer service is top notch."

  • "Great management software with excellent customer support."

Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


4.2 / 5


  • "I LOVE the time card input, the dashboard view of active jobs, and the expense syncing functionality to Quickbooks."

  • "The budgeting, invoices and payments snyc Great with Quickbooks Online."

Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


4.4 / 5


  • "The thing we most like about Knowify is how simple and cost effective this addition to our QuickBooks software has been."

  • "Great Job Costing for all specialty contractors."

Product Features

  • close Contractor Database
  • close Insurance Tracking
  • close License Tracking
  • close Permit Tracking
  • close Skills & Competencies
  • check Task Management
  • check Work Hour Tracking
  • check Contractor Database
  • check Insurance Tracking
  • check License Tracking
  • check Permit Tracking
  • close Skills & Competencies
  • check Task Management
  • check Work Hour Tracking

Screenshots

View 5 screenshots 100329 thumb
View 5 screenshots 114739 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs Knowify

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