---
title: "Page 2 | Best Conversation Intelligence Software 2026 | Capterra"
description: "Page 2 - Find the top Conversation Intelligence software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/conversation-intelligence-software/?page=2"
page_type: "category"
language: "en"
---

# Best Conversation Intelligence Software - Page 2

[Free](https://www.capterra.com/conversation-intelligence-software/s/free/)

[## Convirza](https://www.capterra.com/p/150822/Convirza/)

[4.4 (99)](https://www.capterra.com/p/150822/Convirza/reviews/)

Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking. [Learn more about Convirza](https://www.capterra.com/p/150822/Convirza/)

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[## Scratchpad](https://www.capterra.com/p/228937/ScratchPad/)

[4.9 (96)](https://www.capterra.com/p/228937/ScratchPad/reviews/)

Cloud-based AI workspace for sales teams that automates CRM updates, enforces sales methodologies, and provides pipeline visibility. [Learn more about Scratchpad](https://www.capterra.com/p/228937/ScratchPad/)

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[## Zipteams](https://www.capterra.com/p/265801/Zipteams/)

[4.7 (73)](https://www.capterra.com/p/265801/Zipteams/reviews/)

Cloud-based AI CRM for sales teams with AI calling, conversation intelligence, lead qualification, and workflow automation. [Learn more about Zipteams](https://www.capterra.com/p/265801/Zipteams/)

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[## Mongoose](https://www.capterra.com/p/206757/Cadence/)

[4.8 (64)](https://www.capterra.com/p/206757/Cadence/reviews/)

Mongoose is the AI Engagement Platform for higher ed, combining Text, WhatsApp & Web Chat with AI Agents to reach every student. [Learn more about Mongoose](https://www.capterra.com/p/206757/Cadence/)

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[## Modjo](https://www.capterra.com/p/215663/Modjo/)

[4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/)

Modjo deploys AI agents that capture every sales interaction, automate CRM updates, and help your reps spend more time selling. [Learn more about Modjo](https://www.capterra.com/p/215663/Modjo/)

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[## WhatConverts](https://www.capterra.com/p/152001/WhatConverts/)

[4.9 (50)](https://www.capterra.com/p/152001/WhatConverts/reviews/)

Cloud-based lead tracking tool that captures calls, forms, chats, and eCommerce leads with full marketing attribution. [Learn more about WhatConverts](https://www.capterra.com/p/152001/WhatConverts/)

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[## Klenty](https://www.capterra.com/p/147408/Klenty/)

[4.6 (44)](https://www.capterra.com/p/147408/Klenty/reviews/)

Klenty is an intent-based sales engagement platform that helps sales teams execute hyper-personalised outreach at scale. [Learn more about Klenty](https://www.capterra.com/p/147408/Klenty/)

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[## LivePerson](https://www.capterra.com/p/225424/Conversational-Cloud/)

[4.3 (41)](https://www.capterra.com/p/225424/Conversational-Cloud/reviews/)

Cloud-based conversational AI platform for managing customer interactions across web, mobile, SMS, WhatsApp, and voice via AI agents. [Learn more about LivePerson](https://www.capterra.com/p/225424/Conversational-Cloud/)

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[## OnPage Incident Management System](https://www.capterra.com/p/176637/Incident-Management-System/)

[4.6 (40)](https://www.capterra.com/p/176637/Incident-Management-System/reviews/)

Incident management system that ensures rock-solid-reliability. Never miss critical alerts from monitoring tools and teams. [Learn more about OnPage Incident Management System](https://www.capterra.com/p/176637/Incident-Management-System/)

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[## Kapture CX](https://www.capterra.com/p/266354/Kapture/)

[4.2 (40)](https://www.capterra.com/p/266354/Kapture/reviews/)

Cloud-based omnichannel customer experience platform with AI-powered ticketing, self-service automation, smart routing, and support. [Learn more about Kapture CX](https://www.capterra.com/p/266354/Kapture/)

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[## Leexi](https://www.capterra.com/p/268555/Leexi/)

[4.9 (35)](https://www.capterra.com/p/268555/Leexi/reviews/)

AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,. [Learn more about Leexi](https://www.capterra.com/p/268555/Leexi/)

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[## Allego](https://www.capterra.com/p/167160/Allego/)

[4.5 (35)](https://www.capterra.com/p/167160/Allego/reviews/)

Cloud-based revenue enablement platform combining sales training, coaching, content management, conversation intelligence, and digital. [Learn more about Allego](https://www.capterra.com/p/167160/Allego/)

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[## MaxContact](https://www.capterra.com/p/156506/MaxContact/)

[4.7 (33)](https://www.capterra.com/p/156506/MaxContact/reviews/)

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. [Learn more about MaxContact](https://www.capterra.com/p/156506/MaxContact/)

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[## CogniAIX](https://www.capterra.com/p/10037526/CogniAIX/)

[4.6 (33)](https://www.capterra.com/p/10037526/CogniAIX/reviews/)

Productivity tool that helps businesses capture conversations, extract decisions, and turn them into trackable tasks automatically. [Learn more about CogniAIX](https://www.capterra.com/p/10037526/CogniAIX/)

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[## Marchex](https://www.capterra.com/p/152002/Call-Analytics/)

[4.4 (32)](https://www.capterra.com/p/152002/Call-Analytics/reviews/)

Marchex is the leader in call tracking, call analytics and conversational intelligence for businesses that depend on phone calls. [Learn more about Marchex](https://www.capterra.com/p/152002/Call-Analytics/)

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[## NUACOM](https://www.capterra.com/p/161267/NUACOM/)

[4.8 (30)](https://www.capterra.com/p/161267/NUACOM/reviews/)

Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business. [Learn more about NUACOM](https://www.capterra.com/p/161267/NUACOM/)

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[## Aviso](https://www.capterra.com/p/149471/Aviso-Insights/)

[4.2 (30)](https://www.capterra.com/p/149471/Aviso-Insights/reviews/)

Cloud-based revenue operations tool for deal management, pipeline tracking, forecasting, and conversation intelligence. [Learn more about Aviso](https://www.capterra.com/p/149471/Aviso-Insights/)

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[## numia](https://www.capterra.com/p/209594/DebSign/)

[4.4 (29)](https://www.capterra.com/p/209594/DebSign/reviews/)

En Numia potenciamos ventas gestionando el viaje del cliente online y físico, combinando IA y toque humano para crear experiencias memo [Learn more about numia](https://www.capterra.com/p/209594/DebSign/)

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[## InMoment](https://www.capterra.com/p/160599/InMoment/)

[4.3 (29)](https://www.capterra.com/p/160599/InMoment/reviews/)

Improve experiences at the intersection of value—where customer, employee, product, and market needs meet business objectives. [Learn more about InMoment](https://www.capterra.com/p/160599/InMoment/)

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[## Nimbata](https://www.capterra.com/p/163493/Nimbata/)

[4.8 (28)](https://www.capterra.com/p/163493/Nimbata/reviews/)

Track offline conversions like phone calls and forms and push lead data to your marketing and sales stack. [Learn more about Nimbata](https://www.capterra.com/p/163493/Nimbata/)

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[## Salesken](https://www.capterra.com/p/210355/Salesken/)

[4.7 (22)](https://www.capterra.com/p/210355/Salesken/reviews/)

Cloud-based sales platform combining revenue intelligence, real-time coaching, and quality assurance to help teams manage pipelines. [Learn more about Salesken](https://www.capterra.com/p/210355/Salesken/)

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[## Natterbox](https://www.capterra.com/p/155887/Natterbox/)

[4.1 (22)](https://www.capterra.com/p/155887/Natterbox/reviews/)

Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce. [Learn more about Natterbox](https://www.capterra.com/p/155887/Natterbox/)

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[## Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (21)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Darwin provides AI-workers that enables SMBs to have human-like conversations with their customers on Whatsapp, Instagram & phone calls [Learn more about Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

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[## EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/)

[4.7 (20)](https://www.capterra.com/p/148526/EvaluAgent/reviews/)

Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform. [Learn more about EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/)

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[## Invoca](https://www.capterra.com/p/142981/Invoca/)

[4.5 (20)](https://www.capterra.com/p/142981/Invoca/reviews/)

Trusted by the world’s top brands, Invoca conversation intelligence helps businesses unlock new data from calls so they can win more. [Learn more about Invoca](https://www.capterra.com/p/142981/Invoca/)

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[## Laxis](https://www.capterra.com/p/238763/Laxis/)

[4.3 (20)](https://www.capterra.com/p/238763/Laxis/reviews/)

Cloud-based AI meeting assistant that records, transcribes, and summarizes meetings on Zoom, Meet, and Teams with voice recognition. [Learn more about Laxis](https://www.capterra.com/p/238763/Laxis/)

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[## QEval](https://www.capterra.com/p/182454/QEvalPro/)

[4.0 (20)](https://www.capterra.com/p/182454/QEvalPro/reviews/)

Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. [Learn more about QEval](https://www.capterra.com/p/182454/QEvalPro/)

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[## diio](https://www.capterra.com/p/10022801/diio/)

[4.6 (18)](https://www.capterra.com/p/10022801/diio/#reviews)

diio analyzes sales conversations to surface next steps, coaching insights, and CRM updates automatically. [Learn more about diio](https://www.capterra.com/p/10022801/diio/)

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[## Revenue.io](https://www.capterra.com/p/132838/RingDNA/)

[4.3 (18)](https://www.capterra.com/p/132838/RingDNA/reviews/)

Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. [Learn more about Revenue.io](https://www.capterra.com/p/132838/RingDNA/)

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[## Demodesk Coaching & AI](https://www.capterra.com/p/10018952/Demodesk-Coaching-AI/)

[4.9 (17)](https://www.capterra.com/p/10018952/Demodesk-Coaching-AI/#reviews)

Cloud-based sales coaching platform that records, transcribes, and analyzes calls, with automated feedback, CRM sync, and team. [Learn more about Demodesk Coaching & AI](https://www.capterra.com/p/10018952/Demodesk-Coaching-AI/)

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[## Infinity Call Tracking](https://www.capterra.com/p/152003/Call-Tracking/)

[4.7 (17)](https://www.capterra.com/p/152003/Call-Tracking/reviews/)

A call intelligence solution that integrates into a number of other solutions so that you track the full visitor journey. [Learn more about Infinity Call Tracking](https://www.capterra.com/p/152003/Call-Tracking/)

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[## Outdoo AI](https://www.capterra.com/p/232387/Outdoo/)

[4.9 (16)](https://www.capterra.com/p/232387/Outdoo/reviews/)

Cloud-based sales coaching platform for customer-facing teams with AI roleplay, call scoring, conversation intelligence, and revenue. [Learn more about Outdoo AI](https://www.capterra.com/p/232387/Outdoo/)

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[## Wonderway](https://www.capterra.com/p/214923/Wonderway/)

[4.8 (16)](https://www.capterra.com/p/214923/Wonderway/reviews/)

Wonderway is a data-driven sales training platform proven to increase the Revenue Per Rep. [Learn more about Wonderway](https://www.capterra.com/p/214923/Wonderway/)

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[## EdgeTier](https://www.capterra.com/p/200214/EdgeTier/)

[4.9 (15)](https://www.capterra.com/p/200214/EdgeTier/reviews/)

Helping you understand your customers, react to issues quickly, respond to queries faster, and deliver a great customer experience. [Learn more about EdgeTier](https://www.capterra.com/p/200214/EdgeTier/)

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[## Eric.ai](https://www.capterra.com/p/10026023/Eric-ai/)

[4.9 (15)](https://www.capterra.com/p/10026023/Eric-ai/reviews/)

Easy-to-use meeting note-taking tool that helps you create AI meeting notes through transcription, summaries, and action items. [Learn more about Eric.ai](https://www.capterra.com/p/10026023/Eric-ai/)

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[## Samu](https://www.capterra.com/p/10012300/Samu/)

[4.7 (15)](https://www.capterra.com/p/10012300/Samu/reviews/)

Sales training & coaching solution that records, transcribes, and analyzes sales video calls. It's the Gong for Spanish Speaking Reps.  [Learn more about Samu](https://www.capterra.com/p/10012300/Samu/)

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[## Kickscale](https://www.capterra.com/p/10005863/Kickscale/)

[4.9 (14)](https://www.capterra.com/p/10005863/Kickscale/#reviews)

Kickscale records, transcribes, and scores every sales call against MEDDIC, BANT, or your custom qualification framework. [Learn more about Kickscale](https://www.capterra.com/p/10005863/Kickscale/)

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[## Capacity](https://www.capterra.com/p/192480/Capacity/)

[4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/)

Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. [Learn more about Capacity](https://www.capterra.com/p/192480/Capacity/)

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[## DialogTech](https://www.capterra.com/p/126763/DialogTech/)

[3.4 (14)](https://www.capterra.com/p/126763/DialogTech/reviews/)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn [Learn more about DialogTech](https://www.capterra.com/p/126763/DialogTech/)

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[## Jiminny](https://www.capterra.com/p/180829/Jiminny/)

[4.2 (13)](https://www.capterra.com/p/180829/Jiminny/reviews/)

Cloud-based conversation intelligence tool that helps sales teams record, transcribe, analyze calls, and surface coaching insights. [Learn more about Jiminny](https://www.capterra.com/p/180829/Jiminny/)

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[## LoyJoy](https://www.capterra.com/p/248123/Loyjoy/)

[4.9 (12)](https://www.capterra.com/p/248123/Loyjoy/reviews/)

AI Agents that resolve customer inquiries end-to-end via chat and phone. No-code for business teams, EU-hosted and GDPR-compliant. [Learn more about LoyJoy](https://www.capterra.com/p/248123/Loyjoy/)

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[## Traq.ai](https://www.capterra.com/p/205596/Traq365/)

[4.9 (12)](https://www.capterra.com/p/205596/Traq365/reviews/)

Cloud-based conversation intelligence tool that records, transcribes, and analyzes sales calls to surface coaching insights. [Learn more about Traq.ai](https://www.capterra.com/p/205596/Traq365/)

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[## Pronnel](https://www.capterra.com/p/10007147/Pronnel/)

[4.8 (12)](https://www.capterra.com/p/10007147/Pronnel/reviews/)

Pronnel is a cloud-based productivity solution providing task management, timesheet management and more. [Learn more about Pronnel](https://www.capterra.com/p/10007147/Pronnel/)

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[## Outfindo](https://www.capterra.com/p/10014624/Outfindo/)

[4.8 (11)](https://www.capterra.com/p/10014624/Outfindo/reviews/)

Conversation intelligence tool that enhances e-commerce sales by guiding customers to the right products through engaging conversations [Learn more about Outfindo](https://www.capterra.com/p/10014624/Outfindo/)

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[## Flyte](https://www.capterra.com/p/246640/Flyte/)

[4.8 (11)](https://www.capterra.com/p/246640/Flyte/reviews/)

Flyte is a sales acceleration platform that helps sales leaders boost their pipeline through competitive insights and deal intelligence [Learn more about Flyte](https://www.capterra.com/p/246640/Flyte/)

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[## MeetGeek](https://www.capterra.com/p/266646/MeetGeek/)

[4.5 (11)](https://www.capterra.com/p/266646/MeetGeek/#reviews)

MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, & provides key points from each meeting. [Learn more about MeetGeek](https://www.capterra.com/p/266646/MeetGeek/)

Conversation Intelligence features reviewers most value

Access Controls/Permissions

AI Copilot

Call Recording

Call Tracking

Multi-Channel Communication

Natural Language Processing

Real-Time Data

Trend Analysis

Trend/Problem Indicators

[## Balto](https://www.capterra.com/p/169149/Balto/)

[4.3 (11)](https://www.capterra.com/p/169149/Balto/reviews/)

Cloud-based contact center platform with real-time agent assist, automated QA, AI coaching, call summarization, and compliance. [Learn more about Balto](https://www.capterra.com/p/169149/Balto/)

Conversation Intelligence features reviewers most value

Access Controls/Permissions

AI Copilot

Call Recording

Call Tracking

Multi-Channel Communication

Natural Language Processing

Real-Time Data

Trend Analysis

Trend/Problem Indicators

[## Copilot for Sales](https://www.capterra.com/p/248310/Microsoft-Viva/)

[4.2 (11)](https://www.capterra.com/p/248310/Microsoft-Viva/#reviews)

Cloud-based AI sales assistant embedded in Outlook and Teams, with CRM-connected summaries, email drafts, meeting recaps, and pipeline. [Learn more about Copilot for Sales](https://www.capterra.com/p/248310/Microsoft-Viva/)

Conversation Intelligence features reviewers most value

Access Controls/Permissions

AI Copilot

Call Recording

Call Tracking

Multi-Channel Communication

Natural Language Processing

Real-Time Data

Trend Analysis

Trend/Problem Indicators

[## Mediafly](https://www.capterra.com/p/141140/Mediafly/)

[4.9 (10)](https://www.capterra.com/p/141140/Mediafly/#reviews)

Cloud-based revenue enablement platform with content management, value selling tools, built-in LMS, and CRM integrations to help sales. [Learn more about Mediafly](https://www.capterra.com/p/141140/Mediafly/)

Conversation Intelligence features reviewers most value

Access Controls/Permissions

AI Copilot

Call Recording

Call Tracking

Multi-Channel Communication

Natural Language Processing

Real-Time Data

Trend Analysis

Trend/Problem Indicators

[## Postscript](https://www.capterra.com/p/199013/Postscript/)

[4.7 (10)](https://www.capterra.com/p/199013/Postscript/#reviews)

Cloud-based SMS marketing platform for Shopify stores with campaign sending, automation flows, subscriber segmentation, and analytics. [Learn more about Postscript](https://www.capterra.com/p/199013/Postscript/)

Conversation Intelligence features reviewers most value

Access Controls/Permissions

AI Copilot

Call Recording

Call Tracking

Multi-Channel Communication

Natural Language Processing

Real-Time Data

Trend Analysis

Trend/Problem Indicators

Page 2 of 6

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