# Best Conversation Intelligence Software 2026 | Capterra > Find the top Conversation Intelligence software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/conversation-intelligence-software --- # Best Conversation Intelligence Software For more information consult our [Conversation Intelligence Buyers Guide](#buyers-guide-content) [## Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (862)](https://www.capterra.com/p/169627/RingOver/reviews/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 89% recommend this product [## Fireflies](https://www.capterra.com/p/197037/Fireflies/) [4.9 (600)](https://www.capterra.com/p/197037/Fireflies/reviews/) Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights. [Learn more about Fireflies](https://www.capterra.com/p/197037/Fireflies/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 97% recommend this product [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device. [Learn more about Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement. [Learn more about Gong.io](https://www.capterra.com/p/157969/Gong-io/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 92% recommend this product [## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) [4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) HubSpot Sales Hub is AI-powered software that helps businesses manage leads, automate sales, and analyze data to boost revenue. [Learn more about HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 82% recommend this product [## Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (389)](https://www.capterra.com/p/158696/Apollo/reviews/) Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies. [Learn more about Apollo.io](https://www.capterra.com/p/158696/Apollo/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 84% recommend this product [## Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while surfacing trends and threats. [Learn more about Outreach](https://www.capterra.com/p/159318/Outreach/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Convin](https://www.capterra.com/p/204868/Convin/) [4.9 (232)](https://www.capterra.com/p/204868/Convin/reviews/) AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. [Learn more about Convin](https://www.capterra.com/p/204868/Convin/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 95% recommend this product [## CallRail](https://www.capterra.com/p/141829/CallRail/) [4.5 (173)](https://www.capterra.com/p/141829/CallRail/reviews/) CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads. [Learn more about CallRail](https://www.capterra.com/p/141829/CallRail/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 81% recommend this product [## Ebsta](https://www.capterra.com/p/159162/Ebsta/) [4.8 (104)](https://www.capterra.com/p/159162/Ebsta/reviews/) Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales processes. [Learn more about Ebsta](https://www.capterra.com/p/159162/Ebsta/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis 91% recommend this product [## Convirza](https://www.capterra.com/p/150822/Convirza/) [4.4 (99)](https://www.capterra.com/p/150822/Convirza/reviews/) Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking. [Learn more about Convirza](https://www.capterra.com/p/150822/Convirza/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Aviso](https://www.capterra.com/p/149471/Aviso-Insights/) [4.2 (30)](https://www.capterra.com/p/149471/Aviso-Insights/reviews/) Sales teams leverage Aviso's AI-driven technology to close deals faster. [Learn more about Aviso](https://www.capterra.com/p/149471/Aviso-Insights/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## InMoment](https://www.capterra.com/p/160599/InMoment/) [4.4 (28)](https://www.capterra.com/p/160599/InMoment/reviews/) Improve experiences at the intersection of value—where customer, employee, product, and market needs meet business objectives. [Learn more about InMoment](https://www.capterra.com/p/160599/InMoment/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Salesken](https://www.capterra.com/p/210355/Salesken/) [4.7 (22)](https://www.capterra.com/p/210355/Salesken/reviews/) Conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. [Learn more about Salesken](https://www.capterra.com/p/210355/Salesken/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Invoca](https://www.capterra.com/p/142981/Invoca/) [4.5 (20)](https://www.capterra.com/p/142981/Invoca/reviews/) Trusted by the world’s top brands, Invoca conversation intelligence helps businesses unlock new data from calls so they can win more. [Learn more about Invoca](https://www.capterra.com/p/142981/Invoca/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## QEval](https://www.capterra.com/p/182454/QEvalPro/) [4.0 (20)](https://www.capterra.com/p/182454/QEvalPro/reviews/) Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. [Learn more about QEval](https://www.capterra.com/p/182454/QEvalPro/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Outdoo AI](https://www.capterra.com/p/232387/Outdoo/) [4.9 (16)](https://www.capterra.com/p/232387/Outdoo/reviews/) AI Roleplay and Coaching Platform for Customer-Facing Teams [Learn more about Outdoo AI](https://www.capterra.com/p/232387/Outdoo/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Eric.ai](https://www.capterra.com/p/10026023/Eric-ai/) [4.9 (15)](https://www.capterra.com/p/10026023/Eric-ai/reviews/) Easy-to-use meeting note-taking tool that helps you create AI meeting notes through transcription, summaries, and action items. [Learn more about Eric.ai](https://www.capterra.com/p/10026023/Eric-ai/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Jiminny](https://www.capterra.com/p/180829/Jiminny/) [4.2 (13)](https://www.capterra.com/p/180829/Jiminny/reviews/) Jiminny helps commercial teams maximize their revenue and build high-performing teams through AI-driven conversation intelligence. [Learn more about Jiminny](https://www.capterra.com/p/180829/Jiminny/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Outfindo](https://www.capterra.com/p/10014624/Outfindo/) [4.8 (11)](https://www.capterra.com/p/10014624/Outfindo/reviews/) Conversation intelligence tool that enhances e-commerce sales by guiding customers to the right products through engaging conversations [Learn more about Outfindo](https://www.capterra.com/p/10014624/Outfindo/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Allego](https://www.capterra.com/p/167160/Allego/) [4.7 (11)](https://www.capterra.com/p/167160/Allego/reviews/) Market-leading revenue enablement platform that embeds learning, content, coaching, digital selling, and secure AI in the flow of work. [Learn more about Allego](https://www.capterra.com/p/167160/Allego/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) [4.9 (9)](https://www.capterra.com/p/181150/Diabolocom/reviews/) As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions.  [Learn more about Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Gryphon ONE](https://www.capterra.com/p/146599/Sales-Intelligence/) [4.7 (9)](https://www.capterra.com/p/146599/Sales-Intelligence/#reviews) Gryphon ONE helps marketing, customer service, & sales grow revenue, improve CX, & reduce risk by balancing compliance & business goals [Learn more about Gryphon ONE](https://www.capterra.com/p/146599/Sales-Intelligence/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## Sales Ask](https://www.capterra.com/p/10022202/Sales-Ask/) [5.0 (7)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) AI sales coaching for home services. Automate virtual ridealongs, score sales processes, and increase average ticket sizes in 21 days. [Learn more about Sales Ask](https://www.capterra.com/p/10022202/Sales-Ask/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis [## CallMiner Eureka](https://www.capterra.com/p/130323/Eureka/) [4.6 (5)](https://www.capterra.com/p/130323/Eureka/#reviews) CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions. [Learn more about CallMiner Eureka](https://www.capterra.com/p/130323/Eureka/) Conversation Intelligence features reviewers most value Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Natural Language Processing Real-Time Data Trend Analysis Page 1 of 2 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (44) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Controls/Permissions AI Copilot AI/Machine Learning Call Recording Call Tracking Compliance Tracking Employee Coaching Tools Feedback Management Generative AI Intent Recognition Keyword Filtering Lead Qualification Multi-Channel Communication Natural Language Processing Notes Management Performance Metrics Real-Time Data Tagging Trend Analysis Trend/Problem Indicators Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Speech Analytics Software](https://www.capterra.com/speech-analytics-software/)[Sales Intelligence Software](https://www.capterra.com/sales-intelligence-software/)[Insight Engines Software](https://www.capterra.com/insight-engines-software/)[Data Analysis Software](https://www.capterra.com/data-analysis-software/)