# Page 2 | Best Conversational AI Platform Software 2026 | Capterra > Page 2 - Find the top Conversational AI Platform software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/conversational-ai-platform-software --- # Best Conversational AI Platform Software - Page 2 [## Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.4 (327)](https://www.capterra.com/p/5923/Celoxis/reviews/) Celoxis Conversational AI Platform uses NLP to automate tasks, provide insights, & streamline project management with simple commands.  [Learn more about Celoxis](https://www.capterra.com/p/5923/Celoxis/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep. [Learn more about Outreach](https://www.capterra.com/p/159318/Outreach/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/) [4.5 (261)](https://www.capterra.com/p/209809/Qlik-Sense/reviews/) Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter. [Learn more about Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## TextCortex AI](https://www.capterra.com/p/236373/TextCortex-AI/) [4.7 (237)](https://www.capterra.com/p/236373/TextCortex-AI/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) TextCortex is designed to meet the specific needs of your enterprise through customized content creation and secure data integration. [Learn more about TextCortex AI](https://www.capterra.com/p/236373/TextCortex-AI/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 86% recommend this product [## SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) [4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/) The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle. [Learn more about SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Wati](https://www.capterra.com/p/204314/WATI/) [4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/) End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support. [Learn more about Wati](https://www.capterra.com/p/204314/WATI/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 87% recommend this product [## Drift](https://www.capterra.com/p/227417/Drift/) [4.5 (199)](https://www.capterra.com/p/227417/Drift/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs. [Learn more about Drift](https://www.capterra.com/p/227417/Drift/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Jobin.cloud](https://www.capterra.com/p/239384/Jobincloud/) [4.7 (172)](https://www.capterra.com/p/239384/Jobincloud/reviews/) AI-powered platform combining ChatGPT personalization with multi-channel outreach and CRM integration for enhanced customer engagement. [Learn more about Jobin.cloud](https://www.capterra.com/p/239384/Jobincloud/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 81% recommend this product [## Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 88% recommend this product [## Emitrr](https://www.capterra.com/p/215815/Emitrr/) [4.8 (147)](https://www.capterra.com/p/215815/Emitrr/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Customer engagement solution that enables local businesses to communicate effectively via text messaging and automation tools. [Learn more about Emitrr](https://www.capterra.com/p/215815/Emitrr/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 93% recommend this product [## Crisp](https://www.capterra.com/p/151292/Crisp/) [4.6 (147)](https://www.capterra.com/p/151292/Crisp/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Your all-in-one platform for multi-channel communication to improve your customers' relationship. [Learn more about Crisp](https://www.capterra.com/p/151292/Crisp/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Gladly](https://www.capterra.com/p/156723/Gladly/) [4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/) Gladly is a CX platform with built-in AI that powers seamless, personalized conversations across all messaging and voice channels. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 91% recommend this product [## Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## TeamSupport Messaging & Live Chat](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/) [4.6 (114)](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/reviews/) TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier. [Learn more about TeamSupport Messaging & Live Chat](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 85% recommend this product [## Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/) [4.7 (108)](https://www.capterra.com/p/108889/Comm100-Live-Chat/reviews/) Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale. [Learn more about Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 90% recommend this product [## Glassix](https://www.capterra.com/p/10011687/Glassix/) [5.0 (103)](https://www.capterra.com/p/10011687/Glassix/reviews/) Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4 [Learn more about Glassix](https://www.capterra.com/p/10011687/Glassix/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition 95% recommend this product [## Sobot](https://www.capterra.com/p/10025756/Sobot/) [4.9 (95)](https://www.capterra.com/p/10025756/Sobot/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.  [Learn more about Sobot](https://www.capterra.com/p/10025756/Sobot/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.  [Learn more about Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Upgrade your sales, marketing, and support with Clepher's drag 'n drop bot builder for FB™ Messenger and Instagram™ DM today.  [Learn more about Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) No-code chatbot building platform used to create & integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack & more. [Learn more about Botsonic](https://www.capterra.com/p/10016782/Botsonic/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## SmatBot](https://www.capterra.com/p/240327/SmatBot-/) [4.6 (74)](https://www.capterra.com/p/240327/SmatBot-/reviews/) An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases. [Learn more about SmatBot](https://www.capterra.com/p/240327/SmatBot-/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) UChat is a chatbot platform that helps businesses automate conversations across 12 channels without coding. [Learn more about UChat](https://www.capterra.com/p/239947/UChat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Zipteams](https://www.capterra.com/p/265801/Zipteams/) [4.7 (73)](https://www.capterra.com/p/265801/Zipteams/reviews/) Qualify Better, Close Faster with Zipteams Smart Meeting Rooms. [Learn more about Zipteams](https://www.capterra.com/p/265801/Zipteams/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-ai-platform-software/shortlist/) Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website. [Learn more about Chatbase](https://www.capterra.com/p/10012414/Chatbase/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## ManyChat](https://www.capterra.com/p/206636/ManyChat/) [4.6 (72)](https://www.capterra.com/p/206636/ManyChat/reviews/) Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS. [Learn more about ManyChat](https://www.capterra.com/p/206636/ManyChat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Wing](https://www.capterra.com/p/229303/Wing/) [4.8 (70)](https://www.capterra.com/p/229303/Wing/reviews/) Tech-enabled high-quality talent starting at just $499/month to complete recurring work like customer Relationship Management and more [Learn more about Wing](https://www.capterra.com/p/229303/Wing/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Landbot](https://www.capterra.com/p/153051/Landbot/) [4.4 (70)](https://www.capterra.com/p/153051/Landbot/reviews/) Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies. [Learn more about Landbot](https://www.capterra.com/p/153051/Landbot/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) [4.5 (67)](https://www.capterra.com/p/231201/KenytAI/reviews/) Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots [Learn more about Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Activechat](https://www.capterra.com/p/182092/Visual-Chatbot-Builder/) [4.7 (65)](https://www.capterra.com/p/182092/Visual-Chatbot-Builder/reviews/) Full 3-in-1 conversational suite for any kind of business: smart AI chatbot builder, live chat and conversational intelligence tool. [Learn more about Activechat](https://www.capterra.com/p/182092/Visual-Chatbot-Builder/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Chaport](https://www.capterra.com/p/164545/Chaport-Live-Chat/) [4.9 (63)](https://www.capterra.com/p/164545/Chaport-Live-Chat/reviews/) Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. [Learn more about Chaport](https://www.capterra.com/p/164545/Chaport-Live-Chat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Modjo](https://www.capterra.com/p/215663/Modjo/) [4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/) Understand what’s happening in the field at scale with the conversational intelligence platform for European business leaders. [Learn more about Modjo](https://www.capterra.com/p/215663/Modjo/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Botsplash](https://www.capterra.com/p/182423/Botsplash/) [4.5 (55)](https://www.capterra.com/p/182423/Botsplash/reviews/) Live, automated, and Generative AI omnichannel chat platform helping agents and consumers to engage across multiple digital channels. [Learn more about Botsplash](https://www.capterra.com/p/182423/Botsplash/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Ideta](https://www.capterra.com/p/180199/Ideta/) [4.8 (53)](https://www.capterra.com/p/180199/Ideta/reviews/) Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparenc [Learn more about Ideta](https://www.capterra.com/p/180199/Ideta/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## respond.io](https://www.capterra.com/p/179311/Rocketbots/) [4.6 (52)](https://www.capterra.com/p/179311/Rocketbots/reviews/) Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster. [Learn more about respond.io](https://www.capterra.com/p/179311/Rocketbots/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) [4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. [Learn more about ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Verse.ai](https://www.capterra.com/p/178756/Verse/) [4.8 (48)](https://www.capterra.com/p/178756/Verse/reviews/) We're a lead conversion platform that turns your new leads into appointments through AI-Driven and Human-Powered conversations. [Learn more about Verse.ai](https://www.capterra.com/p/178756/Verse/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Giosg](https://www.capterra.com/p/151356/Giosg-Live-Chat/) [4.5 (45)](https://www.capterra.com/p/151356/Giosg-Live-Chat/reviews/) Giosg combines live chat, chatbots, AI, and interactive content in one platform to help companies improve online experience and sales. [Learn more about Giosg](https://www.capterra.com/p/151356/Giosg-Live-Chat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Ocelot](https://www.capterra.com/p/196758/Ocelot/) [4.7 (44)](https://www.capterra.com/p/196758/Ocelot/reviews/) AI communications combining two-way texting, AI chatbot, and live chat capabilities to increase enrollment and maximize staff impact. [Learn more about Ocelot](https://www.capterra.com/p/196758/Ocelot/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Locobuzz](https://www.capterra.com/p/183967/Locobuzz/) [4.3 (44)](https://www.capterra.com/p/183967/Locobuzz/reviews/) The Unified Customer Experience Management Platform [Learn more about Locobuzz](https://www.capterra.com/p/183967/Locobuzz/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Kommunicate](https://www.capterra.com/p/172677/Kommunicate/) [4.6 (43)](https://www.capterra.com/p/172677/Kommunicate/reviews/) AI-powered automation platform for custom service.  [Learn more about Kommunicate](https://www.capterra.com/p/172677/Kommunicate/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Tars](https://www.capterra.com/p/163670/Tars/) [4.6 (41)](https://www.capterra.com/p/163670/Tars/reviews/) Tars helps marketers to create conversational landing pages and improve their PPC conversion rate by 50%-200%. [Learn more about Tars](https://www.capterra.com/p/163670/Tars/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## INSIDE](https://www.capterra.com/p/148963/INSIDE/) [4.6 (41)](https://www.capterra.com/p/148963/INSIDE/reviews/) Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world. [Learn more about INSIDE](https://www.capterra.com/p/148963/INSIDE/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Haptik](https://www.capterra.com/p/186856/Chatbots/) [4.4 (41)](https://www.capterra.com/p/186856/Chatbots/reviews/) Haptik powers Intelligent Virtual Assistants (IVA) that transform the customer experience, while increasing sales and reducing costs.  [Learn more about Haptik](https://www.capterra.com/p/186856/Chatbots/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Conversational Cloud](https://www.capterra.com/p/225424/Conversational-Cloud/) [4.3 (41)](https://www.capterra.com/p/225424/Conversational-Cloud/reviews/) A leader in Conversational AI, chatbot, and messaging technology, LivePerson helps you get the results that matter to your business. [Learn more about Conversational Cloud](https://www.capterra.com/p/225424/Conversational-Cloud/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Kapture CX](https://www.capterra.com/p/266354/Kapture/) [4.2 (40)](https://www.capterra.com/p/266354/Kapture/reviews/) Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. [Learn more about Kapture CX](https://www.capterra.com/p/266354/Kapture/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Appen](https://www.capterra.com/p/210755/Appen/) [4.1 (40)](https://www.capterra.com/p/210755/Appen/reviews/) Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen. [Learn more about Appen](https://www.capterra.com/p/210755/Appen/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## B2Chat](https://www.capterra.com/p/239309/B2Chat/) [4.8 (39)](https://www.capterra.com/p/239309/B2Chat/reviews/) B2Chat is a Web App software that offers users an all in one instant messaging and chat solution.  [Learn more about B2Chat](https://www.capterra.com/p/239309/B2Chat/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## CRM Messaging](https://www.capterra.com/p/265327/CRM-Messaging/) [4.6 (39)](https://www.capterra.com/p/265327/CRM-Messaging/reviews/) CRM Messaging Conversational AI automates customer interactions with smart chatbots and voice assistants for seamless engagement. [Learn more about CRM Messaging](https://www.capterra.com/p/265327/CRM-Messaging/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition [## Quiq](https://www.capterra.com/p/166780/Quiq-Messaging/) [4.5 (37)](https://www.capterra.com/p/166780/Quiq-Messaging/reviews/) Quiq is the platform for the next generation of digital conversations. Engage consumers with messaging, live chat, and bot solutions. [Learn more about Quiq](https://www.capterra.com/p/166780/Quiq-Messaging/) Conversational AI Platform features reviewers most value Chatbot Code-free Development Contextual Guidance Intent Recognition Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Speech Recognition Page 2 of 18 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (855) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Chatbot Code-free Development Contextual Guidance For Developers Generative AI Intent Recognition Live Chat Multi-Channel Communication Multi-Language Pre-Configured Bot Reporting/Analytics Sentiment Analysis Speech Recognition Speech Synthesis Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Deep Learning Software](https://www.capterra.com/deep-learning-software/)[Lead Generation Software](https://www.capterra.com/lead-generation-software/)[Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/)[Robotic Process Automation Software](https://www.capterra.com/robotic-process-automation-software/)[Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)[Live Chat Software](https://www.capterra.com/live-chat-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)[Employee Engagement Software](https://www.capterra.com/employee-engagement-software/)[Student Engagement Platform Software](https://www.capterra.com/student-engagement-platform-software/)[Machine Learning Software](https://www.capterra.com/machine-learning-software/)[Lead Nurturing Software](https://www.capterra.com/lead-nurturing-software/)[Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)[Sales Force Automation Software](https://www.capterra.com/sales-force-automation-software/)[Marketing Automation Software](https://www.capterra.com/marketing-automation-software/)