---
title: "Best Conversational AI Platform Software 2026 | Capterra"
description: "Find the top Conversational AI Platform software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/conversational-ai-platform-software/"
page_type: "category"
language: "en"
---

# Best Conversational AI Platform Software

## Zendesk AI

Rating: 4.6 out of 5 (8 reviews)

Profile: [Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Zendesk AI empowers you to improve productivity, connect authentically with customers, and create exceptional customer experiences.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $50.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Chatbot: 5.0 rating

- Natural Language Processing: 5.0 rating

- Search/Filter: 4.5 rating

- Reporting/Analytics: 3.5 rating

#### Lowest rated features

- Alerts/Escalation: 4.0 rating

- Generative AI: 5.0 rating

- Multi-Language: 5.0 rating

- Sentiment Analysis: 5.0 rating

### Gallery tab

Ease of use: 4.4 out of 5 (8 reviews)

### Integrations tab

Zendesk AI connects with 63+ software tools.

[See all integrations](https://www.capterra.com/p/10015368/Zendesk-AI/#integrations)

#### Most popular integrations

- ActiveCampaign: 4.6 rating

- Microsoft Outlook: 4.5 rating

- Asset Panda: 4.6 rating

- Zoho Projects: 4.5 rating

- Salesforce Service Cloud: 4.5 rating

- Zoho Books: 4.4 rating

- Adobe Commerce: 4.3 rating

- Seismic: 4.6 rating

- 123FormBuilder: 4.4 rating

---

## Gemini

Rating: 4.6 out of 5 (89 reviews)

Profile: [Gemini](https://www.capterra.com/p/10020130/Gemini/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based and on-device AI model family supporting text, image, audio, video, and code tasks with agentic workflow tools.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Natural Language Processing: 5.0 rating

- Generative AI: 4.0 rating

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Education Management, 51-200 employees

Published: May 5, 2026

> "The interface is very easy to use and familiar, and I love that I can access it from the browser, the mobile app, and directly inside Google Workspace without changing my workflow."

### Gallery tab

Ease of use: 4.8 out of 5 (89 reviews)

#### Related review snippet

Reviewer: Christopher V.

Reviewer details: Non-Profit Organization Management, 1-10 employees

Published: July 23, 2026

> "Overall, working with Gemini feels less like using a rigid search box and more like collaborating with a sharp, adaptable partner. Because it’s natively multimodal, it handles text, code, image generation, and live audio back-and-forth seamlessly without losing the plot. When you're tackling big projects, like breaking down massive documents or debugging code, its massive context window and scannable breakdowns save huge amounts of time."

### Integrations tab

Gemini connects with 28+ software tools.

[See all integrations](https://www.capterra.com/p/10020130/Gemini/#integrations)

#### Most popular integrations

- Jira: 4.4 rating

- Zapier: 4.7 rating

- Microsoft Word: 4.7 rating

- Notion: 4.7 rating

- Visual Studio Code: 4.8 rating

- YouTube: 4.7 rating

#### Integrations-related review snippet

Reviewer: Maik K.

Reviewer details: Media Production, Self-employed

Published: June 25, 2026

> "Using this AI feels convenient because it connects well with Google apps and gives more than ChatGPT for your files on Google Drive."

---

## SAS Viya

Rating: 4.4 out of 5 (12 reviews)

Profile: [SAS Viya](https://www.capterra.com/p/10004983/SAS-Viya/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 3.9 out of 5

- Features: 4.4 out of 5

- Value for Money: 3.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Available

- Live Chat: Not available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

### Gallery tab

Ease of use: 4.1 out of 5 (12 reviews)

### Integrations tab

SAS Viya connects with 38+ software tools.

[See all integrations](https://www.capterra.com/p/10004983/SAS-Viya/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- OneDrive: 4.5 rating

- Google Analytics 360: 4.7 rating

- Twitter/X: 4.5 rating

- YouTube: 4.7 rating

- Facebook Business Suite: 4.3 rating

- Azure Synapse Analytics: 4.3 rating

- Red Hat Enterprise Linux: 4.6 rating

- Databricks: 4.5 rating

---

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## HappyFox Chatbot

Profile: [HappyFox Chatbot](https://www.capterra.com/p/201972/HappyFox-Chatbot/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

HappyFox Chatbot is a customer support software that streamlines operations by deflecting tickets and delivering instant solutions.

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Available

- Live Chat: Available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Available

- Generative AI: Not available

- For Developers: Available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

### Gallery tab

### Integrations tab

HappyFox Chatbot connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/201972/HappyFox-Chatbot/#integrations)

#### Most popular integrations

- Zendesk Suite: 4.4 rating

- HappyFox Help Desk: 4.6 rating

---

## livepro

Rating: 4.8 out of 5 (182 reviews)

Profile: [livepro](https://www.capterra.com/p/165150/livepro/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Available

- Live Chat: Available

- Code-free Development: Not available

- Multi-Channel Communication: Available

- Multi-Language: Available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Samuel T.

Reviewer details: Government Relations, 1,001-5,000 employees

Published: March 2, 2021

> "Livepro provides an easy-to-use administration and build/ architecture interface."

### Gallery tab

Ease of use: 4.7 out of 5 (182 reviews)

#### Related review snippet

Reviewer: Deanne S.

Reviewer details: Consumer Goods, 201-500 employees

Published: October 30, 2025

> "The reporting capabilities are practically endless, giving us insights we didn’t have before, and the overall value we’ve gained from the product has far exceeded our expectations. But what truly sets this company apart is their leadership and commitment to listening to their customers. How often do you get invited to meet with a [sensitive content hidden]"

### Integrations tab

livepro connects with 9+ software tools.

[See all integrations](https://www.capterra.com/p/165150/livepro/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- WordPress: 4.6 rating

- Microsoft Teams: 4.5 rating

- Zendesk Suite: 4.4 rating

- NiCE CXone: 4.2 rating

- Genesys Cloud CX: 5.0 rating

#### Integrations-related review snippet

Reviewer: Cody P.

Reviewer details: Government Administration, 1,001-5,000 employees

Published: February 19, 2021

> "The platform's customisation doesn't end with the look and feel of the site, it also allows integration with a growing number of services allowing us to reach users when, and how they need."

---

## Slack

Rating: 4.7 out of 5 (24,198 reviews)

Profile: [Slack](https://www.capterra.com/p/135003/Slack/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Integrated team collaboration platform

- Efficient workplace communication hub

Cons:

- Overwhelming and inconsistent notifications

- Resource-heavy and slow performance

#### Starting price

Starting price: $8.75

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Real-Time Notifications: 4.8 rating

- Multi-Channel Communication: 5.0 rating

- Chat/Messaging: 5.0 rating

- Reporting/Analytics: 4.5 rating

#### Lowest rated features

- Live Chat: 4.0 rating

- Third-Party Integrations: 4.0 rating

- Communication Management: 5.0 rating

- Natural Language Processing: 5.0 rating

#### Feature-related review snippet

Reviewer: Konstantinos A.

Reviewer details: Computer Software, 51-200 employees

Published: April 9, 2026

> "The interface is clean, intuitive, and works seamlessly across devices."

### Gallery tab

Ease of use: 4.6 out of 5 (24,198 reviews)

#### Related review snippet

Reviewer: Dave R.

Reviewer details: Mechanical or Industrial Engineering, 11-50 employees

Published: July 10, 2026

> "The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently."

### Integrations tab

Slack connects with 184+ software tools.

[See all integrations](https://www.capterra.com/p/135003/Slack/#integrations)

#### Most popular integrations

- Hootsuite: 4.4 rating

- Stripe: 4.6 rating

- Any.do: 4.7 rating

- SolarWinds Service Desk: 4.6 rating

- Quip: 4.4 rating

- Tellent Recruitee: 4.4 rating

#### Integrations-related review snippet

Reviewer: Jake P.

Reviewer details: Hospital & Health Care, 1,001-5,000 employees

Published: May 26, 2026

> "The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub."

---

## kama.ai

Profile: [kama.ai](https://www.capterra.com/p/234532/kama-DEI/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Designed emotional intelligence platform that puts the human touch into automated client interactions.

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: Yes

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Not available

- Live Chat: Not available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Not available

- Generative AI: Available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

### Gallery tab

---

## ChatBot

Rating: 4.6 out of 5 (66 reviews)

Profile: [ChatBot](https://www.capterra.com/p/166420/ChatBot/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $50.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- AI/Machine Learning: 5.0 rating

- Chatbot: 5.0 rating

- Third-Party Integrations: 4.7 rating

- Code-free Development: 5.0 rating

#### Lowest rated features

- Customizable Branding: 3.0 rating

- AI Copilot: 4.5 rating

- Multi-Channel Communication: 4.5 rating

- Reporting/Analytics: 5.0 rating

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Marketing and Advertising, 1-10 employees

Published: October 5, 2021

> "This has a premium look and feel, which is good for the reputation of my business.  "

### Gallery tab

Ease of use: 4.7 out of 5 (66 reviews)

#### Related review snippet

Reviewer: Carlin T.

Reviewer details: Education Management, Self-employed

Published: June 3, 2025

> "Chatbot gives me more confidence in asking questions and getting my questions resolved and allows me to have less interaction with a human."

### Integrations tab

ChatBot connects with 35+ software tools.

[See all integrations](https://www.capterra.com/p/166420/ChatBot/#integrations)

#### Most popular integrations

- Slack: 5.0 rating

- WordPress: 4.6 rating

- Zapier: 4.7 rating

- Meta for Business: 5.0 rating

- LiveChat: 4.6 rating

- BigCommerce: 4.4 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Construction, 1-10 employees

Published: July 21, 2025

> "Easy intergration with other apps."

---

## ZyraTalk

Rating: 4.7 out of 5 (17 reviews)

Profile: [ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $500.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Live Chat: 4.7 rating

- Chatbot: 4.5 rating

- Reporting/Analytics: 3.5 rating

- API: 5.0 rating

#### Lowest rated features

- Engagement Tracking: 4.0 rating

- Intent Recognition: 5.0 rating

- Knowledge Base Management: 5.0 rating

- Natural Language Processing: 5.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (17 reviews)

### Integrations tab

ZyraTalk connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/207596/ZyraTalk/#integrations)

#### Most popular integrations

- HubSpot CRM: 4.5 rating

- Zapier: 4.7 rating

- Housecall Pro: 4.7 rating

- Keap: 4.1 rating

- ServiceTitan: 4.0 rating

- Service Fusion: 4.3 rating

- HubSpot Service Hub: 4.4 rating

- CallRail: 4.5 rating

- HubSpot Content Hub: 4.6 rating

---

## Chatsi

Rating: 5.0 out of 5 (2 reviews)

Profile: [Chatsi](https://www.capterra.com/p/10023088/Chatsi/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 5.0 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Year

Free trial: Yes

Free demo: Yes

### Features tab

#### Most popular features

- Speech Recognition: Available

- Chatbot: Available

- Reporting/Analytics: Available

- Live Chat: Available

- Code-free Development: Available

- Multi-Channel Communication: Not available

- Multi-Language: Available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Available

- Intent Recognition: Available

### Gallery tab

Ease of use: 5.0 out of 5 (2 reviews)

### Integrations tab

Chatsi connects with 9+ software tools.

[See all integrations](https://www.capterra.com/p/10023088/Chatsi/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- WooCommerce: 4.5 rating

- BigCommerce: 4.4 rating

- Shopify POS: 4.6 rating

- Shopify Plus: 4.7 rating

- Salesforce Commerce Cloud: 4.5 rating

- Salesforce for Retail: 4.5 rating

- Shopify Collabs: 4.8 rating

- Shopify Product Options App: 5.0 rating

---

## Dialpad Ai Contact Center

Profile: [Dialpad Ai Contact Center](https://www.capterra.com/p/300449/Dialpad-Contact-Center/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

The conversational AI platform where Agentic AI reasons and acts.

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $80.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: Yes

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Not available

- Live Chat: Not available

- Code-free Development: Not available

- Multi-Channel Communication: Available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

### Gallery tab

---

## Qiscus

Rating: 4.4 out of 5 (7 reviews)

Profile: [Qiscus](https://www.capterra.com/p/247726/Qiscus/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.1 out of 5

- Features: 4.0 out of 5

- Value for Money: 4.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: Yes

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Not available

- Live Chat: Available

- Code-free Development: Not available

- Multi-Channel Communication: Available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

### Gallery tab

Ease of use: 4.7 out of 5 (7 reviews)

---

## ClickUp

Rating: 4.6 out of 5 (4,630 reviews)

Profile: [ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based productivity platform combining task management, docs, chat, goals, whiteboards, dashboards, and AI in one workspace.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive collaboration platform

- Boosts organizational productivity

Cons:

- Frequent lag and slowdowns

- Limited mobile functionality

#### Starting price

Starting price: $10.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Not available

- Reporting/Analytics: Available

- Live Chat: Available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Harry D.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: October 23, 2025

> "The user interface is a lot smoother and nicer looking visually than other products in the market, it definitely looks more modern!"

### Gallery tab

Ease of use: 4.3 out of 5 (4,630 reviews)

#### Related review snippet

Reviewer: Louis S.

Reviewer details: Real Estate, 51-200 employees

Published: May 11, 2026

> "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility."

### Integrations tab

ClickUp connects with 160+ software tools.

[See all integrations](https://www.capterra.com/p/158833/ClickUp/#integrations)

#### Most popular integrations

- Trello: 4.5 rating

- Jira: 4.4 rating

- Asana: 4.5 rating

- Clockify: 4.8 rating

- Zapier: 4.7 rating

- Toggl: 4.7 rating

#### Integrations-related review snippet

Reviewer: William M.

Reviewer details: Information Technology and Services, 1-10 employees

Published: July 13, 2026

> "What stood out most was how well it integrates with other software. Whether it's Slack, GitHub, Google Drive, or various automation platforms, ClickUp connects smoothly and fits naturally into an existing workflow rather than forcing you to change how you work."

---

## Zapier

Rating: 4.7 out of 5 (3,076 reviews)

Profile: [Zapier](https://www.capterra.com/p/130182/Zapier/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Automating repetitive tasks saves hours

- Seamless cross-app automation

Cons:

- Costly for advanced usage

- Troubleshooting and reliability concerns

#### Starting price

Starting price: $29.99

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Real-Time Notifications: 5.0 rating

- Third-Party Integrations: 4.0 rating

#### Feature-related review snippet

Reviewer: MD Mohin U.

Reviewer details: Automotive, 11-50 employees

Published: May 29, 2024

> "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity."

### Gallery tab

Ease of use: 4.3 out of 5 (3,076 reviews)

#### Related review snippet

Reviewer: Daniel S.

Reviewer details: Automotive, 1-10 employees

Published: July 27, 2026

> "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my workflow without constant manual entry."

### Integrations tab

Zapier connects with 254+ software tools.

[See all integrations](https://www.capterra.com/p/130182/Zapier/#integrations)

#### Most popular integrations

- Jira: 4.4 rating

- Asana: 4.5 rating

- Shopify: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- Eventbrite: 4.6 rating

- Microsoft To Do: 4.6 rating

#### Integrations-related review snippet

Reviewer: Michael S.

Reviewer details: Electrical/Electronic Manufacturing, 501-1,000 employees

Published: March 12, 2026

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

---

## LiveAgent

Rating: 4.7 out of 5 (1,788 reviews)

Profile: [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Centralized omnichannel support hub

- Intuitive and accessible interface

Cons:

- Frequent technical disruptions

- Cumbersome email workflow limitations

#### Starting price

Starting price: $15.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Chat/Messaging: 5.0 rating

- Customizable Branding: 5.0 rating

- Multi-Channel Communication: 5.0 rating

- Real-Time Notifications: 5.0 rating

#### Feature-related review snippet

Reviewer: Sanket Y.

Reviewer details: Information Technology and Services, 10,001+ employees

Published: March 27, 2026

> "I like how easy the interface is to use, even for people who are new to it."

### Gallery tab

Ease of use: 4.6 out of 5 (1,788 reviews)

#### Related review snippet

Reviewer: Jacopo R.

Reviewer details: Information Technology and Services, 1-10 employees

Published: May 6, 2026

> "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner."

### Integrations tab

LiveAgent connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/102188/LiveAgent/#integrations)

#### Most popular integrations

- 3CX: 4.4 rating

- Customer Portal

#### Integrations-related review snippet

Reviewer: Volvic R.

Reviewer details: Automotive, 11-50 employees

Published: February 14, 2025

> "Everything is made easy specially the integration of accounts and the Tagging."

---

## Fathom

Rating: 5.0 out of 5 (809 reviews)

Profile: [Fathom](https://www.capterra.com/p/276054/Fathom/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based AI meeting assistant that records, transcribes, and summarizes Zoom, Google Meet, and Teams calls across 38 languages.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.9 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $15.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Speech Recognition: 4.9 rating

- AI/Machine Learning: 4.9 rating

- Natural Language Processing: 4.9 rating

- Multi-Language: 4.5 rating

#### Lowest rated features

- Customizable Branding: 3.5 rating

- CRM: 4.8 rating

- Reporting & Statistics: 4.7 rating

- Reporting/Analytics: 4.8 rating

#### Feature-related review snippet

Reviewer: Ieva S.

Reviewer details: Retail, 51-200 employees

Published: March 12, 2025

> "As a Product Designer, I no longer need to take notes during moderated usability testing sessions - Fathom summarises all of the key points and takeaways for me to great accuracy and even creates follow up actions for me."

### Gallery tab

Ease of use: 5.0 out of 5 (809 reviews)

#### Related review snippet

Reviewer: Caroline S.

Reviewer details: Alternative Medicine, Self-employed

Published: March 1, 2026

> "The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity."

### Integrations tab

Fathom connects with 39+ software tools.

[See all integrations](https://www.capterra.com/p/276054/Fathom/#integrations)

#### Most popular integrations

- HubSpot Marketing Hub: 4.5 rating

- Calendly: 4.7 rating

- Confluence: 4.5 rating

- Claude: 4.4 rating

- iOS14: 4.6 rating

- Breeze: 4.5 rating

#### Integrations-related review snippet

Reviewer: Lisa G.

Reviewer details: E-Learning, 1-10 employees

Published: May 9, 2025

> "I was sent a link by a friend, clicked it, easily integrated it with Zoom and used Fathom within 30 minutes of me even hearing about."

---

## Birdeye

Rating: 4.7 out of 5 (707 reviews)

Profile: [Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and simple operation

- Enhanced business online visibility

Cons:

- Frequent technical glitches and delays

- Inconsistent and delayed support interactions

#### Starting price

Starting price: Not available

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Real-Time Data: 5.0 rating

- Search/Filter: 5.0 rating

- Third-Party Integrations: 5.0 rating

#### Feature-related review snippet

Reviewer: Abby J.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: June 11, 2024

> "They offer applicable information, high quality tools, and an ever-changing range of product offerings."

### Gallery tab

Ease of use: 4.7 out of 5 (707 reviews)

#### Related review snippet

Reviewer: Steven L.

Reviewer details: Real Estate, 1,001-5,000 employees

Published: May 7, 2026

> "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve."

### Integrations tab

Birdeye connects with 80+ software tools.

[See all integrations](https://www.capterra.com/p/152997/BirdEye/#integrations)

#### Most popular integrations

- QuickBooks Online: 5.0 rating

- Zoho CRM: 4.3 rating

- Shopify: 4.5 rating

- Xero: 4.4 rating

- Zapier: 5.0 rating

- Booker: 4.1 rating

#### Integrations-related review snippet

Reviewer: Jacob N.

Reviewer details: Health, Wellness and Fitness, 11-50 employees

Published: January 16, 2023

> "Integration is not too difficult and features outweigh other platforms."

---

## Dialpad

Rating: 4.2 out of 5 (570 reviews)

Profile: [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The conversational AI platform where Agentic AI reasons and acts.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.0 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Pros:

- Seamless multi-device connectivity

- Intuitive and simple interface

Cons:

- Unresponsive customer service

- Noticeable call and audio lag

#### Starting price

Starting price: $27.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Natural Language Processing: 5.0 rating

- Performance Metrics: 5.0 rating

- Reporting/Analytics: 5.0 rating

- Chatbot: 4.5 rating

#### Lowest rated features

- Speech Recognition: 4.0 rating

- Chat/Messaging: 5.0 rating

- Multi-Channel Communication: 5.0 rating

#### Feature-related review snippet

Reviewer: Skyler G.

Reviewer details: Construction, 51-200 employees

Published: May 22, 2026

> "Dialpad has a simple UI system and is not overly complex."

### Gallery tab

Ease of use: 4.3 out of 5 (570 reviews)

#### Related review snippet

Reviewer: Jennifer R.

Reviewer details: E-Learning, 501-1,000 employees

Published: May 26, 2026

> "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform."

### Integrations tab

Dialpad connects with 56+ software tools.

[See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.9 rating

- Google Workspace: 5.0 rating

- Microsoft 365: 4.6 rating

- Microsoft Teams: 5.0 rating

- Zendesk Suite: 4.4 rating

- Zapier: 4.5 rating

#### Integrations-related review snippet

Reviewer: Stephanie V.

Reviewer details: Real Estate, 51-200 employees

Published: July 12, 2021

> "It's easy to use and integrates well with hubspot"

---

## Podium

Rating: 4.2 out of 5 (526 reviews)

Profile: [Podium](https://www.capterra.com/p/164285/Podium/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based lead management platform that consolidates text, phone, email, and social into one inbox with reviews and reporting.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.0 out of 5

- Features: 4.2 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Pros:

- Automated review collection tools

- Effortless onboarding and setup

Cons:

- High and inflexible pricing

- Frequent software glitches

#### Starting price

Starting price: Not available

Pricing details: Other

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Not available

- Reporting/Analytics: Available

- Live Chat: Available

- Code-free Development: Not available

- Multi-Channel Communication: Available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Rick A.

Reviewer details: Law Practice, 1-10 employees

Published: February 20, 2024

> "All in one interface, mostly seamless communication portal, partial functionality standalone app."

### Gallery tab

Ease of use: 4.3 out of 5 (526 reviews)

#### Related review snippet

Reviewer: Larry K.

Reviewer details: Construction, 51-200 employees

Published: July 24, 2026

> "Podium offers a streamlined platform that allows you to manage your customer and call center interactions seamlessly."

### Integrations tab

Podium connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/164285/Podium/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.3 rating

- Housecall Pro: 4.7 rating

- FareHarbor: 4.7 rating

- ServiceTitan: 4.3 rating

- FieldEdge: 4.2 rating

- Tekmetric: 4.7 rating

#### Integrations-related review snippet

Reviewer: Rowena M.

Reviewer details: Retail, 501-1,000 employees

Published: October 13, 2023

> "The Facebook integration makes it simple to turn messages into leads.+   "

---

## 1min.AI

Rating: 4.7 out of 5 (494 reviews)

Profile: [1min.AI](https://www.capterra.com/p/10020011/1min-AI/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based AI platform for chat, writing, image generation, video, audio, and document analysis across 40+ AI models in one workspace.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Versatile creative and coding support

- Streamlined workflow and efficiency

Cons:

- Complex and costly credit system

#### Starting price

Starting price: $5.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- AI/Machine Learning: 5.0 rating

- Chatbot: 5.0 rating

- Generative AI: 5.0 rating

- Natural Language Processing: 5.0 rating

#### Lowest rated features

- Multi-Language: 4.0 rating

- Third-Party Integrations: 5.0 rating

#### Feature-related review snippet

Reviewer: Kennedy L.

Reviewer details: Entertainment, Self-employed

Published: June 25, 2026

> "Usability and WIDE SELECTION of LLM Models — switching between them is seamless and the interface is clean and intuitive."

### Gallery tab

Ease of use: 4.6 out of 5 (494 reviews)

#### Related review snippet

Reviewer: Julie L.

Reviewer details: Alternative Medicine, Self-employed

Published: March 29, 2026

> "It stands out for its accessibility and cost-effectiveness, making it suitable for individuals or small teams looking to streamline their workflow. While there is room for improvement in customization and transparency, the platform delivers consistent value and continues to evolve in a positive direction."

### Integrations tab

1min.AI connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/10020011/1min-AI/#integrations)

#### Most popular integrations

- Grammarly: 4.7 rating

- Airtable: 4.6 rating

- Visual Studio Code: 4.8 rating

- Adobe Premiere Pro: 4.7 rating

- Typebot: 4.6 rating

- n8n embed: 4.5 rating

#### Integrations-related review snippet

Reviewer: Razvan A.

Reviewer details: Internet, Self-employed

Published: March 14, 2026

> "It provides a cost-effective solution for accessing premium AI models without integrating multiple APIs, making my work simpler for my small business."

---

## Apollo.io

Rating: 4.5 out of 5 (398 reviews)

Profile: [Apollo.io](https://www.capterra.com/p/158696/Apollo/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based B2B sales platform combining contact database, multi-channel outreach, built-in dialer, lead enrichment, and workflow.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive sales enablement platform

- Extensive and reliable contact database

Cons:

- Complex and restrictive pricing structure

#### Starting price

Starting price: $0.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Available

- Chatbot: Not available

- Reporting/Analytics: Available

- Live Chat: Not available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Nurudeen O.

Reviewer details: Telecommunications, 51-200 employees

Published: May 5, 2026

> "What I love most about Apollo is how intuitive the user interface is."

### Gallery tab

Ease of use: 4.5 out of 5 (398 reviews)

#### Related review snippet

Reviewer: Shasta W.

Reviewer details: Construction, 51-200 employees

Published: March 29, 2026

> "I also really value the all-in-one functionality—being able to find contacts, verify emails, and manage outreach in one system saves a lot of time and reduces the need for multiple tools."

### Integrations tab

Apollo.io connects with 47+ software tools.

[See all integrations](https://www.capterra.com/p/158696/Apollo/#integrations)

#### Most popular integrations

- Google Meet: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- Pipedrive: 4.5 rating

- Microsoft Outlook: 4.5 rating

- HubSpot Sales Hub: 4.5 rating

- Crelate: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Banking, 1-10 employees

Published: March 3, 2023

> "The software is also very versatile and can be integrated with many different systems like LinkedIn."

---

## Simplified

Rating: 4.7 out of 5 (310 reviews)

Profile: [Simplified](https://www.capterra.com/p/237334/Simplified/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based design platform combining graphic design, AI copywriting, video editing, and social media scheduling with real-time.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Available

- Live Chat: Not available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Available

- Generative AI: Available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Temitayo O.

Reviewer details: Information Technology and Services, Self-employed

Published: October 31, 2023

> "One of the best aspects of Simplified is its user-friendly interface and intuitive document collaboration features, allowing teams to work efficiently."

### Gallery tab

Ease of use: 4.6 out of 5 (310 reviews)

#### Related review snippet

Reviewer: Chris R.

Reviewer details: Information Technology and Services, Self-employed

Published: February 6, 2025

> "Simplified is a powerful and versatile utility that pretty much handles all your social media publishing and management, can also generate content creation."

### Integrations tab

Simplified connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/237334/Simplified/#integrations)

#### Most popular integrations

- Google Docs: 4.6 rating

- WordPress: 4.6 rating

- Shopify: 5.0 rating

---

## ContactPigeon

Rating: 5.0 out of 5 (303 reviews)

Profile: [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based omnichannel engagement platform for retail brands, combining a built-in CDP, marketing automation, and channels like.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.9 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Not available

- Reporting/Analytics: Available

- Live Chat: Not available

- Code-free Development: Not available

- Multi-Channel Communication: Available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Konstantina Z.

Reviewer details: Health, Wellness and Fitness, 11-50 employees

Published: October 1, 2025

> "ContactPigeon is a great platform that makes managing tasks easier and faster."

### Gallery tab

Ease of use: 4.9 out of 5 (303 reviews)

#### Related review snippet

Reviewer: Anna Maria A.

Reviewer details: Consumer Goods, 11-50 employees

Published: June 16, 2026

> "The platform is useful for creating targeted journeys based on customer behavior, and we are already exploring additional automations such as browse abandonment and birthday campaigns."

### Integrations tab

ContactPigeon connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/168153/ContactPigeon/#integrations)

#### Most popular integrations

- Apifon

---

## Qlik Sense

Rating: 4.5 out of 5 (262 reviews)

Profile: [Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $30.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Activity Dashboard: 5.0 rating

- Customizable Branding: 5.0 rating

- Natural Language Search: 5.0 rating

#### Feature-related review snippet

Reviewer: Virginia C.

Reviewer details: Staffing and Recruiting, 51-200 employees

Published: September 7, 2022

> "It is a great tool to use for presentations to customers, we can just drag and drop any field as we speak and show the results immediately."

### Gallery tab

Ease of use: 4.3 out of 5 (262 reviews)

#### Related review snippet

Reviewer: Marcus B.

Reviewer details: Construction, 201-500 employees

Published: April 21, 2026

> "We use the app with a limitless number of external systems.  "

### Integrations tab

Qlik Sense connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/209809/Qlik-Sense/#integrations)

#### Most popular integrations

- Snowflake: 4.5 rating

- Databricks: 5.0 rating

- Cloudera Enterprise: 4.3 rating

- Confluent Platform: 4.4 rating

#### Integrations-related review snippet

Reviewer: Jonathan A.

Reviewer details: Government Administration, 51-200 employees

Published: February 12, 2021

> "The georeferencing is integrated and functions very well."

---

## Salesloft

Rating: 4.3 out of 5 (232 reviews)

Profile: [Salesloft](https://www.capterra.com/p/157977/Salesloft/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based sales platform that helps businesses manage deals, automate engagement, forecast revenue, and coach sellers using.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.1 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Pros:

- Effective sales process enablement

- Comprehensive sales team coordination

Cons:

- Frequent technical disruptions

#### Starting price

Starting price: $0.01

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Chatbot: Available

- Reporting/Analytics: Available

- Live Chat: Available

- Code-free Development: Not available

- Multi-Channel Communication: Not available

- Multi-Language: Not available

- Generative AI: Not available

- For Developers: Not available

- Speech Synthesis: Not available

- Contextual Guidance: Not available

- Intent Recognition: Not available

#### Feature-related review snippet

Reviewer: Andy H.

Reviewer details: Education Management, 51-200 employees

Published: June 16, 2025

> "I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized."

### Gallery tab

Ease of use: 4.3 out of 5 (232 reviews)

#### Related review snippet

Reviewer: Darby C.

Reviewer details: Banking, 501-1,000 employees

Published: November 27, 2025

> "I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts."

### Integrations tab

Salesloft connects with 20+ software tools.

[See all integrations](https://www.capterra.com/p/157977/Salesloft/#integrations)

#### Most popular integrations

- Microsoft Teams: 4.5 rating

- Zoho CRM: 4.3 rating

- HubSpot Marketing Hub: 4.5 rating

- Zapier: 4.7 rating

- Microsoft Outlook: 5.0 rating

- Gong: 4.8 rating

#### Integrations-related review snippet

Reviewer: Ceddrick L.

Reviewer details: Telecommunications, 5,001-10,000 employees

Published: February 6, 2022

> "The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to support, but I recently discovered that they have SalesLoft University, so now I can learn how to do more on my own."

---

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