--- title: "Best Conversational AI Platform Software 2026 | Capterra" description: "Find the top Conversational AI Platform software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/conversational-ai-platform-software/" page_type: "category" language: "en" --- # Best Conversational AI Platform Software ## Zendesk AI Rating: 4.6 out of 5 (8 reviews) Profile: [Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zendesk AI empowers you to improve productivity, connect authentically with customers, and create exceptional customer experiences. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $50.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Chatbot: 5.0 rating - Natural Language Processing: 5.0 rating - Search/Filter: 4.5 rating - Reporting/Analytics: 3.5 rating #### Lowest rated features - Alerts/Escalation: 4.0 rating - Generative AI: 5.0 rating - Multi-Language: 5.0 rating - Sentiment Analysis: 5.0 rating ### Gallery tab Ease of use: 4.4 out of 5 (8 reviews) ### Integrations tab Zendesk AI connects with 64+ software tools. [See all integrations](https://www.capterra.com/p/10015368/Zendesk-AI/#integrations) #### Most popular integrations - ActiveCampaign: 4.6 rating - Microsoft Outlook: 4.5 rating - Asset Panda: 4.6 rating - Zoho Projects: 4.5 rating - Salesforce Service Cloud: 4.5 rating - Zoho Books: 4.4 rating - Adobe Commerce: 4.3 rating - Seismic: 4.6 rating - 123FormBuilder: 4.4 rating --- ## Dialpad Ai Contact Center Profile: [Dialpad Ai Contact Center](https://www.capterra.com/p/300449/Dialpad-Contact-Center/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Dialpad Ai Contact Center software improves customer experience and agent effectiveness, resulting in better conversations. #### Pros and cons based on reviews Not available #### Starting price Starting price: $80.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Most popular features - Chatbot: Available - Live Chat: Not available - Reporting/Analytics: Not available - Multi-Channel Communication: Available - Code-free Development: Not available - Multi-Language: Not available - Speech Recognition: Not available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Not available - Sentiment Analysis: Available - Pre-Configured Bot: Not available ### Gallery tab --- ## kama.ai Profile: [kama.ai](https://www.capterra.com/p/234532/kama-DEI/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Designed emotional intelligence platform that puts the human touch into automated client interactions. #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: Yes ### Features tab #### Most popular features - Chatbot: Available - Live Chat: Not available - Reporting/Analytics: Not available - Multi-Channel Communication: Not available - Code-free Development: Not available - Multi-Language: Not available - Speech Recognition: Not available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Not available - Sentiment Analysis: Not available - Pre-Configured Bot: Not available ### Gallery tab --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## ZyraTalk Rating: 4.7 out of 5 (17 reviews) Profile: [ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $500.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Live Chat: 4.7 rating - Chatbot: 4.5 rating - Reporting/Analytics: 3.5 rating - API: 5.0 rating #### Lowest rated features - Engagement Tracking: 4.0 rating - Intent Recognition: 5.0 rating - Knowledge Base Management: 5.0 rating - Natural Language Processing: 5.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (17 reviews) ### Integrations tab ZyraTalk connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/207596/ZyraTalk/#integrations) #### Most popular integrations - HubSpot CRM: 4.5 rating - Zapier: 4.7 rating - Housecall Pro: 4.7 rating - Keap: 4.1 rating - SugarCRM: 3.8 rating - ServiceTitan: 4.0 rating - Service Fusion: 4.3 rating - HubSpot Service Hub: 4.4 rating - CallRail: 4.5 rating --- ## ChatBot Rating: 4.6 out of 5 (66 reviews) Profile: [ChatBot](https://www.capterra.com/p/166420/ChatBot/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ChatBot.com is an all-in-one platform to create, deploy, and track conversation AI agents across channels. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $50.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - AI/Machine Learning: 5.0 rating - Chatbot: 5.0 rating - Third-Party Integrations: 4.7 rating - Code-free Development: 5.0 rating #### Lowest rated features - Customizable Branding: 3.0 rating - AI Copilot: 4.5 rating - Multi-Channel Communication: 4.5 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 1-10 employees Published: October 5, 2021 > "This has a premium look and feel, which is good for the reputation of my business. " ### Gallery tab Ease of use: 4.7 out of 5 (66 reviews) #### Related review snippet Reviewer: Carlin T. Reviewer details: Education Management, Self-employed Published: June 3, 2025 > "Chatbot gives me more confidence in asking questions and getting my questions resolved and allows me to have less interaction with a human." ### Integrations tab ChatBot connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/166420/ChatBot/#integrations) #### Most popular integrations - Slack: 5.0 rating - WordPress: 4.6 rating - Zapier: 4.7 rating - Meta for Business: 5.0 rating - LiveChat: 4.6 rating - BigCommerce: 4.4 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Construction, 1-10 employees Published: July 21, 2025 > "Easy intergration with other apps." --- ## Slack Rating: 4.7 out of 5 (24,160 reviews) Profile: [Slack](https://www.capterra.com/p/135003/Slack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Centralized team collaboration hub - Efficient workplace messaging platform Cons: - Overwhelming and inconsistent notifications - Resource-intensive and slow performance #### Starting price Starting price: $8.75 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Real-Time Notifications: 4.8 rating - Multi-Channel Communication: 5.0 rating - Chat/Messaging: 5.0 rating - Reporting/Analytics: 4.5 rating #### Lowest rated features - Live Chat: 4.0 rating - Third-Party Integrations: 4.0 rating - Communication Management: 5.0 rating - Natural Language Processing: 5.0 rating #### Feature-related review snippet Reviewer: Konstantinos A. Reviewer details: Computer Software, 51-200 employees Published: April 9, 2026 > "The interface is clean, intuitive, and works seamlessly across devices." ### Gallery tab Ease of use: 4.6 out of 5 (24,160 reviews) #### Related review snippet Reviewer: Dave R. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: July 10, 2026 > "The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently." ### Integrations tab Slack connects with 187+ software tools. [See all integrations](https://www.capterra.com/p/135003/Slack/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Stripe: 4.6 rating - Any.do: 4.7 rating - SolarWinds Service Desk: 4.6 rating - Quip: 4.4 rating - Tellent Recruitee: 4.4 rating #### Integrations-related review snippet Reviewer: Jake P. Reviewer details: Hospital & Health Care, 1,001-5,000 employees Published: May 26, 2026 > "The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub." --- ## Pipedrive Rating: 4.5 out of 5 (3,057 reviews) Profile: [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Minimal learning curve for users - Highly visual sales pipeline management Cons: - Limited advanced reporting capabilities - Cumbersome search and filter options #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 5.0 rating - Activity Dashboard: 4.0 rating - CRM: 4.0 rating - Live Chat: 4.0 rating #### Feature-related review snippet Reviewer: Samuel B. Reviewer details: Information Services, 1-10 employees Published: September 3, 2024 > "Nice interface for business and prospects management" ### Gallery tab Ease of use: 4.5 out of 5 (3,057 reviews) #### Related review snippet Reviewer: Brett B. Reviewer details: Marketing and Advertising, 1-10 employees Published: July 14, 2026 > "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs." ### Integrations tab Pipedrive connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/132666/Pipedrive/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - QuickBooks Online: 4.3 rating - Aircall: 4.2 rating - Proposify: 4.4 rating - Help Scout: 4.6 rating - Wishpond: 4.1 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: November 12, 2024 > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting." --- ## LiveAgent Rating: 4.7 out of 5 (1,787 reviews) Profile: [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive omnichannel support tools - Efficient client interaction management Cons: - Frequent technical glitches and instability - Cumbersome and inconsistent email handling #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Chat/Messaging: 5.0 rating - Customizable Branding: 5.0 rating - Multi-Channel Communication: 5.0 rating - Real-Time Notifications: 5.0 rating #### Feature-related review snippet Reviewer: Sanket Y. Reviewer details: Information Technology and Services, 10,001+ employees Published: March 27, 2026 > "I like how easy the interface is to use, even for people who are new to it." ### Gallery tab Ease of use: 4.6 out of 5 (1,787 reviews) #### Related review snippet Reviewer: Jacopo R. Reviewer details: Information Technology and Services, 1-10 employees Published: May 6, 2026 > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." ### Integrations tab LiveAgent connects with 125+ software tools. [See all integrations](https://www.capterra.com/p/102188/LiveAgent/#integrations) #### Most popular integrations - Slack: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Joomla: 4.2 rating - GetResponse: 4.2 rating - BigCommerce: 4.4 rating #### Integrations-related review snippet Reviewer: Carole K. Reviewer details: Higher Education, 11-50 employees Published: August 22, 2024 > "The integration with Zimbra is also a plus (although I could not test it in the free trial)" --- ## LiveChat Rating: 4.6 out of 5 (1,727 reviews) Profile: [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Efficient real-time communication Cons: - High cost for features - Occasional lag and connectivity issues #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Chatbot: 5.0 rating - Generative AI: 5.0 rating - Live Chat: 5.0 rating #### Feature-related review snippet Reviewer: Max D. Reviewer details: Hospitality, 51-200 employees Published: March 26, 2026 > "The interface is clean and intuitive, making it easy for both new and experienced user to navigate without much training." ### Gallery tab Ease of use: 4.6 out of 5 (1,727 reviews) #### Related review snippet Reviewer: Colleen P. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: April 14, 2026 > "LiveChat allows us to connect with job seekers and community members in real time, making it easier to answer questions, provide guidance, and create a welcoming first point of contact." ### Integrations tab LiveChat connects with 121+ software tools. [See all integrations](https://www.capterra.com/p/62194/LiveChat/#integrations) #### Most popular integrations - Basecamp: 4.3 rating - Campaign Monitor by Marigold: 4.5 rating - Grasshopper: 4.3 rating - ProjectManager: 4.1 rating - Benchmark Email: 4.3 rating - LeadSquared: 4.3 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 501-1,000 employees Published: February 19, 2026 > "Very easy to use, minimal coding experience, seamless integration on website, decent internal reporting capabilities, great customer support with setting up and ongoing" --- ## Fathom Rating: 5.0 out of 5 (809 reviews) Profile: [Fathom](https://www.capterra.com/p/276054/Fathom/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Speech Recognition: 4.9 rating - AI/Machine Learning: 4.9 rating - Natural Language Processing: 4.9 rating - Multi-Language: 4.5 rating #### Lowest rated features - Customizable Branding: 3.5 rating - CRM: 4.8 rating - Reporting & Statistics: 4.7 rating - Reporting/Analytics: 4.8 rating #### Feature-related review snippet Reviewer: Ieva S. Reviewer details: Retail, 51-200 employees Published: March 12, 2025 > "As a Product Designer, I no longer need to take notes during moderated usability testing sessions - Fathom summarises all of the key points and takeaways for me to great accuracy and even creates follow up actions for me." ### Gallery tab Ease of use: 5.0 out of 5 (809 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 1-10 employees Published: September 8, 2025 > "Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style" ### Integrations tab Fathom connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/276054/Fathom/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Zoom Workplace: 4.9 rating - Asana: 4.5 rating - Google Meet: 4.9 rating - Microsoft Teams: 4.9 rating #### Integrations-related review snippet Reviewer: Lisa G. Reviewer details: E-Learning, 1-10 employees Published: May 9, 2025 > "I was sent a link by a friend, clicked it, easily integrated it with Zoom and used Fathom within 30 minutes of me even hearing about." --- ## Birdeye Rating: 4.7 out of 5 (704 reviews) Profile: [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Simple and intuitive platform - Enhanced online reputation management Cons: - Recurring technical and integration problems - Inconsistent support and communication #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Real-Time Data: 5.0 rating - Search/Filter: 5.0 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Abby J. Reviewer details: Marketing and Advertising, 11-50 employees Published: June 11, 2024 > "They offer applicable information, high quality tools, and an ever-changing range of product offerings." ### Gallery tab Ease of use: 4.7 out of 5 (704 reviews) #### Related review snippet Reviewer: Steven L. Reviewer details: Real Estate, 1,001-5,000 employees Published: May 7, 2026 > "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve." ### Integrations tab Birdeye connects with 111+ software tools. [See all integrations](https://www.capterra.com/p/152997/BirdEye/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Pipedrive: 4.5 rating - Square Point of Sale: 4.6 rating - Mindbody: 4.0 rating - Constant Contact: 4.3 rating #### Integrations-related review snippet Reviewer: Jacob N. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: January 16, 2023 > "Integration is not too difficult and features outweigh other platforms." --- ## Weave Rating: 4.3 out of 5 (672 reviews) Profile: [Weave](https://www.capterra.com/p/141842/Weave/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Enhanced patient interaction tools - Intuitive and accessible interface Cons: - Unreliable phone system functionality - Slow and inconsistent support response #### Starting price Starting price: $199.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Chatbot: Not available - Live Chat: Available - Reporting/Analytics: Available - Multi-Channel Communication: Available - Code-free Development: Not available - Multi-Language: Not available - Speech Recognition: Not available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Not available - Sentiment Analysis: Not available - Pre-Configured Bot: Not available #### Feature-related review snippet Reviewer: Amanda J. Reviewer details: Medical Practice, 1-10 employees Published: July 10, 2025 > "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team." ### Gallery tab Ease of use: 4.5 out of 5 (672 reviews) #### Related review snippet Reviewer: Isla W. Reviewer details: Computer Software, 201-500 employees Published: April 8, 2026 > "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when tracking down appointment details or sending reminders." ### Integrations tab Weave connects with 41+ software tools. [See all integrations](https://www.capterra.com/p/141842/Weave/#integrations) #### Most popular integrations - DrChrono: 3.9 rating - eClinicalWorks: 3.3 rating - Dentrix: 4.9 rating - ezyVet: 4.6 rating - Dentrix Ascend: 4.1 rating - Eaglesoft: 4.9 rating #### Integrations-related review snippet Reviewer: Tom H. Reviewer details: Medical Practice, 1-10 employees Published: November 21, 2024 > "From day one has been very easy to integrate." --- ## Lime Connect Rating: 4.6 out of 5 (648 reviews) Profile: [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Lime Connect is the leading GDPR-compliant software for automation & messaging that helps businesses transform customer communication. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $87.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Chatbot: Available - Live Chat: Available - Reporting/Analytics: Available - Multi-Channel Communication: Available - Code-free Development: Not available - Multi-Language: Available - Speech Recognition: Not available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Available - Sentiment Analysis: Not available - Pre-Configured Bot: Available ### Gallery tab Ease of use: 4.5 out of 5 (648 reviews) #### Related review snippet Reviewer: Jose C. Reviewer details: Internet, Self-employed Published: July 7, 2023 > "Being able to have a centralized inbox to interact with my customers through different channels like website, WhatsApp and Facebook was just amazing." ### Integrations tab Lime Connect connects with 35+ software tools. [See all integrations](https://www.capterra.com/p/131558/Userlike-Live-Chat/#integrations) #### Most popular integrations - Slack: 4.7 rating - Mailchimp: 4.5 rating - Jira: 4.4 rating - GitHub: 4.8 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Pipedrive: 4.5 rating - Cloudflare: 4.7 rating - SugarCRM: 3.8 rating --- ## Tidio Rating: 4.7 out of 5 (590 reviews) Profile: [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Live Chat: 4.9 rating - Chat/Messaging: 5.0 rating - Reporting/Analytics: 4.8 rating - Code-free Development: 4.7 rating #### Lowest rated features - Chatbot: 4.3 rating - Alerts/Escalation: 4.5 rating - Email Management: 4.5 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Guillermo G. Reviewer details: Renewables & Environment, 11-50 employees Published: May 27, 2025 > "The visual interfase is great for configuration, once you get around the how it works and what each element is for (takes a while but becomes handy to be able to see your flow diagramed)." ### Gallery tab Ease of use: 4.7 out of 5 (590 reviews) #### Related review snippet Reviewer: Monika D. Reviewer details: Information Technology and Services, 201-500 employees Published: December 17, 2025 > "It centralizes student/parent support, automates repetitive questions, enhances communication through emails and messages, and even helps teachers with internal support." ### Integrations tab Tidio connects with 45+ software tools. [See all integrations](https://www.capterra.com/p/144040/Tidio-Chat/#integrations) #### Most popular integrations - Wix: 4.9 rating - Google Analytics 360: 4.9 rating - Shopify: 5.0 rating - Adobe Commerce: 4.3 rating - Agile CRM: 4.1 rating - Campaign Monitor by Marigold: 4.5 rating #### Integrations-related review snippet Reviewer: Claudio F. Reviewer details: Accounting, 1-10 employees Published: July 11, 2025 > "We use Tidio daily to manage customer inquiries, and what we like most is its intuitive interface and the ability to centralize chats, emails, and automations in one tool." --- ## Dialpad Rating: 4.2 out of 5 (569 reviews) Profile: [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Flexible multi-device calling - Intuitive and simple interface Cons: - Unresponsive customer service - Noticeable call latency issues #### Starting price Starting price: $27.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Natural Language Processing: 5.0 rating - Performance Metrics: 5.0 rating - Reporting/Analytics: 5.0 rating - Chatbot: 4.5 rating #### Lowest rated features - Speech Recognition: 4.0 rating - Chat/Messaging: 5.0 rating - Multi-Channel Communication: 5.0 rating #### Feature-related review snippet Reviewer: Skyler G. Reviewer details: Construction, 51-200 employees Published: May 22, 2026 > "Dialpad has a simple UI system and is not overly complex." ### Gallery tab Ease of use: 4.3 out of 5 (569 reviews) #### Related review snippet Reviewer: Jennifer R. Reviewer details: E-Learning, 501-1,000 employees Published: May 26, 2026 > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." ### Integrations tab Dialpad connects with 57+ software tools. [See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.9 rating - Google Workspace: 5.0 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 5.0 rating - Zendesk Suite: 4.4 rating - Zapier: 4.5 rating #### Integrations-related review snippet Reviewer: Stephanie V. Reviewer details: Real Estate, 51-200 employees Published: July 12, 2021 > "It's easy to use and integrates well with hubspot" --- ## Gong.io Rating: 4.8 out of 5 (561 reviews) Profile: [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.5 rating - Speech Recognition: 4.4 rating - Code-free Development: 4.8 rating - Reporting & Statistics: 5.0 rating #### Lowest rated features - Performance Metrics: 3.7 rating - AI/Machine Learning: 4.3 rating - Natural Language Processing: 4.3 rating - Communication Management: 4.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (561 reviews) #### Related review snippet Reviewer: connor W. Reviewer details: Computer Software, 51-200 employees Published: June 23, 2026 > "A platform that allows you to not only complete the recording and playback of calls, but also allows you to fully dive in insights within the calls, and breakdown health, next step, and so much more." ### Integrations tab Gong.io connects with 94+ software tools. [See all integrations](https://www.capterra.com/p/157969/Gong-io/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.8 rating - Zoom Workplace: 5.0 rating - GoTo Meeting: 4.4 rating - Microsoft Outlook: 5.0 rating - Talkdesk: 4.5 rating - Five9: 4.2 rating - MiVoice Business Solution: 4.2 rating - Genesys Cloud CX: 4.3 rating - Velocify: 4.3 rating --- ## Celoxis Rating: 4.5 out of 5 (531 reviews) Profile: [Celoxis](https://www.capterra.com/p/5923/Celoxis/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Celoxis Conversational AI Platform uses NLP to automate tasks, provide insights, & streamline project management with simple commands. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Multi-Channel Communication: 4.7 rating - Workflow Management: 5.0 rating - AI/Machine Learning: 4.9 rating - Drag & Drop: 4.6 rating #### Lowest rated features - Search/Filter: 4.0 rating - Email Management: 4.0 rating - Chatbot: 4.7 rating - Feedback Management: 4.5 rating #### Feature-related review snippet Reviewer: Rakesh J. Reviewer details: Hospital & Health Care, 11-50 employees Published: June 29, 2026 > "The interface is clean, and after the initial setup, it becomes comfortable to use for managing routine work and department activities." ### Gallery tab Ease of use: 4.4 out of 5 (531 reviews) #### Related review snippet Reviewer: Shivakumar P. Reviewer details: Information Technology and Services, 51-200 employees Published: June 18, 2026 > "It is a comprehensive project management solution that combines project tracking, resource allocation, budgeting, and reporting in a single platform." ### Integrations tab Celoxis connects with 30+ software tools. [See all integrations](https://www.capterra.com/p/5923/Celoxis/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Microsoft Excel: 4.8 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.7 rating - Gmail: 4.8 rating #### Integrations-related review snippet Reviewer: Michelle R. Reviewer details: Public Relations and Communications, 11-50 employees Published: February 26, 2021 > "As we did not have a previous system that was being used within the company, it was great to be able to integrate Celoxis into our daily work. " --- ## Zenvia Customer Cloud Rating: 4.1 out of 5 (359 reviews) Profile: [Zenvia Customer Cloud](https://www.capterra.com/p/265368/Zenvia-Conversion/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.0 out of 5 - Features: 3.8 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Efficient client communication tools - Streamlined daily operations Cons: - Frequent instability and errors #### Starting price Starting price: $0.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Chatbot: 3.7 rating - Multi-Channel Communication: 4.5 rating - Reporting/Analytics: 4.0 rating - Chat/Messaging: 5.0 rating #### Lowest rated features - Live Chat: 5.0 rating - Multi-Language: 5.0 rating #### Feature-related review snippet Reviewer: Angel L. Reviewer details: Marketing and Advertising, 1-10 employees Published: February 26, 2021 > "I liked the user interface, the free trial with a line and the easy of use" ### Gallery tab Ease of use: 4.2 out of 5 (359 reviews) #### Related review snippet Reviewer: Jorge M. Reviewer details: Financial Services, 11-50 employees Published: November 29, 2023 > "Creating new contacts or beginning conversations with new customers is critical to good service." ### Integrations tab Zenvia Customer Cloud connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/265368/Zenvia-Conversion/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Shopify: 4.5 rating - Zapier: 4.7 rating - Meta for Business: 4.4 rating - Salesforce Platform: 4.4 rating - Messenger: 4.0 rating #### Integrations-related review snippet Reviewer: Mateo H. Reviewer details: Hospital & Health Care, 11-50 employees Published: August 13, 2020 > "Ease of use and integration with WhatsApp" --- ## ExecVision Rating: 4.3 out of 5 (348 reviews) Profile: [ExecVision](https://www.capterra.com/p/165609/ExecVision-For-Sales/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Sales performance improvement platform - Collaborative call coaching features Cons: - Unreliable call listening experience #### Starting price Starting price: $1.00 Pricing details: Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Chatbot: Not available - Live Chat: Not available - Reporting/Analytics: Available - Multi-Channel Communication: Not available - Code-free Development: Not available - Multi-Language: Available - Speech Recognition: Available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Not available - Sentiment Analysis: Available - Pre-Configured Bot: Not available #### Feature-related review snippet Reviewer: Sarah S. Reviewer details: Information Technology and Services, 201-500 employees Published: December 1, 2021 > "the interface is lovely and clean." ### Gallery tab Ease of use: 4.2 out of 5 (348 reviews) #### Related review snippet Reviewer: Rosette B. Reviewer details: Human Resources, 1,001-5,000 employees Published: June 27, 2023 > "the advantage is the capacity to tune in and audit calls with your friends as recently said." ### Integrations tab ExecVision connects with 31+ software tools. [See all integrations](https://www.capterra.com/p/165609/ExecVision-For-Sales/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Zoom Workplace: 4.6 rating - Webex Suite: 4.4 rating - NiCE CXone: 4.2 rating - Dialpad: 4.2 rating - Five9: 4.2 rating - Aircall: 5.0 rating - Groove: 4.7 rating - FrontSpin: 4.2 rating --- ## Smartsupp Rating: 4.6 out of 5 (343 reviews) Profile: [Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Automate customer care processes, increase sales, and boost your conversion rates with our AI shopping assistant. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $17.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Chatbot: 4.5 rating - Chat/Messaging: 5.0 rating - Customer Database: 5.0 rating - Knowledge Base Management: 5.0 rating #### Lowest rated features - Live Chat: 5.0 rating - Multi-Channel Communication: 5.0 rating - Natural Language Processing: 5.0 rating - Real-Time Monitoring: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 1-10 employees Published: March 13, 2023 > "The interface is simple and clean and the learning curve is incredibly friendly." ### Gallery tab Ease of use: 4.8 out of 5 (343 reviews) #### Related review snippet Reviewer: Anca D. Reviewer details: Apparel & Fashion, 1-10 employees Published: June 8, 2023 > "I can connect and communicate through one single tool (Smartupp) and include Facebook customers as well as customers direct from my site" ### Integrations tab Smartsupp connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/136251/Smartsupp-live-chat/#integrations) #### Most popular integrations - WordPress: 5.0 rating - Squarespace: 4.6 rating - Weebly: 4.3 rating - Joomla: 4.7 rating - Drupal: 4.2 rating - Instapage: 4.5 rating #### Integrations-related review snippet Reviewer: Ondrej Š. Reviewer details: Medical Devices, 1-10 employees Published: March 18, 2021 > "I am using it for 3 years on different web sites and I am very satisfied with the features." --- ## Outreach Rating: 4.4 out of 5 (311 reviews) Profile: [Outreach](https://www.capterra.com/p/159318/Outreach/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive sales engagement platform - Flexible automated email sequencing Cons: - Frequent technical glitches and errors #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Chatbot: Available - Live Chat: Not available - Reporting/Analytics: Available - Multi-Channel Communication: Available - Code-free Development: Not available - Multi-Language: Not available - Speech Recognition: Not available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Not available - Sentiment Analysis: Available - Pre-Configured Bot: Not available #### Feature-related review snippet Reviewer: Karan P. Reviewer details: Computer Hardware, 501-1,000 employees Published: July 19, 2021 > "Documentation is extremely helpful and easy to interpret." ### Gallery tab Ease of use: 4.2 out of 5 (311 reviews) #### Related review snippet Reviewer: Dallin L. Reviewer details: Electrical/Electronic Manufacturing, 51-200 employees Published: May 26, 2026 > "Email outbox is awesome - seeing everything in one place makes it easy for the sales rep to manage his work and easy for an admin to troubleshoot issues" ### Integrations tab Outreach connects with 89+ software tools. [See all integrations](https://www.capterra.com/p/159318/Outreach/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.7 rating - Microsoft 365: 4.6 rating - Gmail: 5.0 rating - HubSpot CRM: 4.5 rating - Okta: 4.7 rating - Dialpad: 4.2 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 51-200 employees Published: December 9, 2024 > "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than done through other sf integrations I've tried and I like how everything is correctly logged." --- ## Genesys Cloud CX Rating: 4.3 out of 5 (265 reviews) Profile: [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $75.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Chatbot: Available - Live Chat: Available - Reporting/Analytics: Available - Multi-Channel Communication: Available - Code-free Development: Available - Multi-Language: Available - Speech Recognition: Available - Intent Recognition: Available - Contextual Guidance: Available - AI Copilot: Available - Sentiment Analysis: Available - Pre-Configured Bot: Available #### Feature-related review snippet Reviewer: Hao P. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: October 11, 2022 > "Genesys Cloud CX integrates with existing legacy applications and is used by agents in several divisions within our organization." ### Gallery tab Ease of use: 4.4 out of 5 (265 reviews) #### Related review snippet Reviewer: Sherry M. Reviewer details: Leisure, Travel & Tourism, 11-50 employees Published: March 16, 2026 > "There are many pros with Genesys Cloud CX such as having everything in one platform (phone calls, email, texting, etc). " ### Integrations tab Genesys Cloud CX connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/179417/Genesys-Cloud/#integrations) #### Most popular integrations - Google Workspace: 4.0 rating - Zendesk Suite: 4.4 rating - Microsoft Azure: 4.7 rating - Salesforce Service Cloud: 4.8 rating - Jenkins: 4.5 rating - Epic: 4.4 rating #### Integrations-related review snippet Reviewer: Arthur M. Reviewer details: Hospital & Health Care, 501-1,000 employees Published: May 17, 2021 > "It integrates well with another piece of software for authentication of logging on and using another system." --- ## Qlik Sense Rating: 4.5 out of 5 (261 reviews) Profile: [Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $30.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Activity Dashboard: 5.0 rating - Customizable Branding: 5.0 rating - Natural Language Search: 5.0 rating #### Feature-related review snippet Reviewer: Virginia C. Reviewer details: Staffing and Recruiting, 51-200 employees Published: September 7, 2022 > "It is a great tool to use for presentations to customers, we can just drag and drop any field as we speak and show the results immediately." ### Gallery tab Ease of use: 4.3 out of 5 (261 reviews) #### Related review snippet Reviewer: Marcus B. Reviewer details: Construction, 201-500 employees Published: April 21, 2026 > "We use the app with a limitless number of external systems. " ### Integrations tab Qlik Sense connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/209809/Qlik-Sense/#integrations) #### Most popular integrations - Snowflake: 4.5 rating - Databricks: 5.0 rating - Cloudera Enterprise: 4.3 rating - Confluent Platform: 4.4 rating #### Integrations-related review snippet Reviewer: Jonathan A. Reviewer details: Government Administration, 51-200 employees Published: February 12, 2021 > "The georeferencing is integrated and functions very well." --- ## TextCortex AI Rating: 4.7 out of 5 (238 reviews) Profile: [TextCortex AI](https://www.capterra.com/p/236373/TextCortex-AI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? TextCortex is designed to meet the specific needs of your enterprise through customized content creation and secure data integration. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.99 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Natural Language Processing: 4.5 rating - Multi-Language: 4.6 rating - Chatbot: 4.6 rating - AI/Machine Learning: 4.5 rating #### Lowest rated features - Speech Recognition: 3.5 rating - Generative AI: 3.5 rating - Customizable Branding: 4.5 rating - API: 4.8 rating #### Feature-related review snippet Reviewer: APIO J. Reviewer details: Arts and Crafts, Self-employed Published: March 19, 2024 > "It is precise and straight to the point helps you to access some things that really seen out of reach so I would highly recommend textcortex to anyone because personally I got impressed and it's also user friendly" ### Gallery tab Ease of use: 4.7 out of 5 (238 reviews) #### Related review snippet Reviewer: Kerdjou T. Reviewer details: Architecture & Planning, Self-employed Published: February 11, 2025 > "Especially the feature that allow me to quickly add AI conversation to the knowledge base and also files from my google drive !" ### Integrations tab TextCortex AI connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/236373/TextCortex-AI/#integrations) #### Most popular integrations - Shopify: 3.5 rating - WooCommerce: 4.5 rating - Contentful: 4.0 rating - Amazon Seller Tool: 4.5 rating #### Integrations-related review snippet Reviewer: Kerdjou T. Reviewer details: Architecture & Planning, Self-employed Published: February 11, 2025 > "even if I’m quite familiar with LLMs and overall AI features ; I’m new to TextCortex and still exploring it’s full potential ; relevant to say ; it’s promising ; I’m particularly interested in integrations and automations features !" --- ## Salesloft Rating: 4.3 out of 5 (231 reviews) Profile: [Salesloft](https://www.capterra.com/p/157977/Salesloft/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Clari + Salesloft provides an AI Predictive Revenue System to unify data, automate execution, and drive predictable enterprise growth. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Efficient sales process support - Comprehensive sales team management Cons: - Frequent bugs and disruptions #### Starting price Starting price: $0.01 Free trial: No Free demo: No ### Features tab #### Most popular features - Chatbot: Available - Live Chat: Available - Reporting/Analytics: Available - Multi-Channel Communication: Not available - Code-free Development: Not available - Multi-Language: Not available - Speech Recognition: Not available - Intent Recognition: Not available - Contextual Guidance: Not available - AI Copilot: Not available - Sentiment Analysis: Not available - Pre-Configured Bot: Not available #### Feature-related review snippet Reviewer: Andy H. Reviewer details: Education Management, 51-200 employees Published: June 16, 2025 > "I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized." ### Gallery tab Ease of use: 4.3 out of 5 (231 reviews) #### Related review snippet Reviewer: Scott B. Reviewer details: Health, Wellness and Fitness, 501-1,000 employees Published: August 10, 2025 > "From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week." ### Integrations tab Salesloft connects with 25+ software tools. [See all integrations](https://www.capterra.com/p/157977/Salesloft/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.5 rating - GoTo Meeting: 4.4 rating - Webex Suite: 4.4 rating - LinkedIn for Business: 4.6 rating - Cisco Duo: 4.7 rating - SugarCRM: 3.8 rating #### Integrations-related review snippet Reviewer: Ceddrick L. Reviewer details: Telecommunications, 5,001-10,000 employees Published: February 6, 2022 > "The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to support, but I recently discovered that they have SalesLoft University, so now I can learn how to do more on my own." --- Page 1 of 20 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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