LiveEngage vs ONE.AI

Starting Price

Not provided by vendor

$15.00/month

Best For

Businesses of all sizes who are looking to transform how they communicate with their consumers to increase sales & improve customer care through web chat, SMS, Apple Business Chat, WhatsApp, and more.

Businesses who need to provide customer support via online text channels (website chat and instant messengers).

Rating


4.5 / 5
(33)

(0)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Code-free Development
  • check Contextual Guidance
  • check For Developers
  • check Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • check Pre-configured Bot
  • check Reusable Components
  • check Sentiment Analysis
  • close Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant
  • check Code-free Development
  • close Contextual Guidance
  • close For Developers
  • check Intent Recognition
  • close Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • close Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant

Screenshots

View 5 screenshots 123346 thumb
View 2 screenshots 138035 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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LiveEngage vs ONE.AI

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