Starting Price

Best For

Businesses of all sizes who are looking to transform how they communicate with their consumers to increase sales & improve customer care through web chat, SMS, Apple Business Chat, WhatsApp, and more.

Finance, IT, Education, Media & Entertainment, HR, Sales, Marketing, ITSM, Customer Support, Banking, Retail, Travel & Hospitality, Telecom, Airlines

Rating

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use

• "I have used live person on many occasions and think it's great. The system is easy to use and offers very efficient communication."


• "Easy to use and efficient way to speak to customers."

• Not enough reviews

Customer Support

• "Ve used this to get instant feedback from customers, and improve customer service. It gives a direct channel to speak and listen to customers."


• "Providing customers with other ways of reaching out to our customer service."

• Not enough reviews

Features & Functionality

• "Liveengage is very intuitive and thus very easy to use."


• "Setting up new agents and canned messages for quicker support is a breeze."

• Not enough reviews

Value for Money

• Not enough reviews

• Not enough reviews

Product Features

• check Code-free Development
• check Contextual Guidance
• check For Developers
• check Intent Recognition
• check Multi-Language
• check Omni-Channel
• check On-Screen Chats
• check Pre-configured Bot
• check Reusable Components
• check Sentiment Analysis
• close Speech Recognition
• close Speech Synthesis
• close Virtual Assistant

• close Code-free Development
• check Contextual Guidance
• close For Developers
• check Intent Recognition
• check Multi-Language
• check Omni-Channel
• check On-Screen Chats
• close Pre-configured Bot
• check Reusable Components
• check Sentiment Analysis
• check Speech Recognition
• check Speech Synthesis
• check Virtual Assistant

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• check Live Online
• check Webinars
• check Documentation

• check In Person
• check Live Online
• check Webinars
• close Documentation