Marchex vs Smith.ai Live Website Chat

Starting Price

Not provided by vendor

$60.00/month

Best For

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.

Smith.ai Live Chat is most useful to businesses seeking to boost online marketing ROI. Live, U.S.-based chat agents capture & screen web visitors, and help convert qualified leads into new clients.

Rating


4.5 / 5
(29)


5 / 5
(8)

Ideal number of Users

1000+

1 - 49

Ease of Use


4 / 5

5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • close Code-free Development
  • close Contextual Guidance
  • check For Developers
  • check Intent Recognition
  • close Multi-Language
  • check Omni-Channel
  • close On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant
  • check Code-free Development
  • check Contextual Guidance
  • check For Developers
  • check Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • check Pre-configured Bot
  • check Reusable Components
  • check Sentiment Analysis
  • close Speech Recognition
  • close Speech Synthesis
  • check Virtual Assistant

Screenshots

View 3 screenshots 86870 thumb
View 5 screenshots 135324 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Marchex vs Smith.ai Live Website Chat

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