Gong.io vs Parlamind

Starting Price

Not provided by vendor Not provided by vendor

Best For

Sales and service organizations that sell over phone or web conference.

parlamind helps you business's customer service in E-Commerce, Telecomms, Energy, Logistics and Finance with its conversational AI through assistive support and task automation across all channels.

Rating


4.9 / 5
(146)
Read All Reviews
(0)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "Gong is fun and intuitive. It gathers all I need as a manager and a really great experience reviewing calls in seconds."

  • "Very easy to use, like the ability to comment to team mates or share recordings with customers."



Customer Support


4.8 / 5




Features & Functionality


4.7 / 5


  • "The interface isn't the prettiest but is easy enough to navigate, and I love being able to speed up calls 1-2X speed in .25 increments."

  • "The software is super intuitive and easy to use."



Value for Money


4.8 / 5




Product Features

  • check Code-free Development
  • check Contextual Guidance
  • close For Developers
  • close Intent Recognition
  • close Multi-Language
  • check Omni-Channel
  • close On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant
  • close Code-free Development
  • close Contextual Guidance
  • close For Developers
  • check Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • close On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant

Screenshots

View 5 screenshots 151648 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Gong.io vs Parlamind

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