Bold360 vs LiveEngage

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any business that wants to improve and automate customer service and deliver personalized, seamless customer experiences.

Businesses of all sizes who are looking to transform how they communicate with their consumers to increase sales & improve customer care through web chat, SMS, Apple Business Chat, WhatsApp, and more.

Rating


4.5 / 5
(13)


4.5 / 5
(33)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Code-free Development
  • check Contextual Guidance
  • close For Developers
  • check Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • close Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • check Virtual Assistant
  • check Code-free Development
  • check Contextual Guidance
  • check For Developers
  • check Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • check Pre-configured Bot
  • check Reusable Components
  • check Sentiment Analysis
  • close Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant

Screenshots

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View 5 screenshots 123346 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bold360 vs LiveEngage

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