Bold360 vs ExecVision

Starting Price

Not provided by vendor Not provided by vendor

Best For

Any business that wants to improve and automate customer service and deliver personalized, seamless customer experiences.

ExecVision serves sales, success, and support teams from all types of companies. We help organizations optimize the performance of their teams who are engaging with buyers and customers on the phone.

Rating


4.4 / 5
(21)
Read All Reviews

4.3 / 5
(348)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4.3 / 5



4.3 / 5


  • "I love all the options to use the scorecard and just the functionality in general. Very easy to use & nice layout."

  • "I like all the different filtering options and its very easy to use. I also like how easy it is to share your calls."

Customer Support


4.4 / 5



4.4 / 5


  • "Overall Scorecard grading system. Wonderful Customer Support."

  • "Customer Service; Call scoring; Ease of putting into library."

Features & Functionality


4.4 / 5



4.2 / 5


  • "I like the way you can edit calls and highlight and share particular sections with ease. The interface is responsive."

  • "I like the ability to speed up the call to quickly move through the scoring. I also like how you can comment on a particular section."

Value for Money


4.5 / 5



4.1 / 5


Product Features

  • check Code-free Development
  • check Contextual Guidance
  • close For Developers
  • check Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • close Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • check Virtual Assistant
  • close Code-free Development
  • close Contextual Guidance
  • close For Developers
  • close Intent Recognition
  • check Multi-Language
  • close Omni-Channel
  • close On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant

Screenshots

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View 5 screenshots 79534 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bold360 vs ExecVision

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