Marchex vs BotPenguin

Starting Price

Not provided by vendor Not provided by vendor

Best For

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.

Best for SMEs, Enterprises in B2C and B2B with good traffic to their website or social media.

Rating


4.5 / 5
(29)
Read All Reviews
(0)

Ideal number of Users

1000+

100 - 999

Ease of Use


4.2 / 5




Customer Support


4.1 / 5




Features & Functionality


4.1 / 5


  • "Great service and support but needs a visual facelift on the UI."

  • "The numbers I order for our clients come quickly. Ve also used the customer service before and they were very helpful at answering my question."



Value for Money


4 / 5




Product Features

  • close Code-free Development
  • close Contextual Guidance
  • check For Developers
  • check Intent Recognition
  • close Multi-Language
  • check Omni-Channel
  • close On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant
  • check Code-free Development
  • close Contextual Guidance
  • close For Developers
  • close Intent Recognition
  • check Multi-Language
  • check Omni-Channel
  • check On-Screen Chats
  • check Pre-configured Bot
  • close Reusable Components
  • close Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • check Virtual Assistant

Screenshots

View 3 screenshots 86870 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Marchex vs BotPenguin

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