askSpoke vs Channel.io

Starting Price

$4.00/month/user

$0.50

Best For

askSpoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.

Web-based & on-premise live chat solution that helps businesses of all sizes with chatbot deployment, templates, third-party integrations & more.

Ideal number of Users

100 - 1000+

Not provided by vendor

Rating


4.8 / 5
(33)
Read All Reviews
(0)

Ease of Use


4.7 / 5


  • "What do I like about most about Spoke. It's simple and easy to use."

  • "Spoke is a well thought out tool that offers a really useful level of function -vs- complexity for knowledge and request management."



Customer Support


5 / 5


  • "Amazing tool for everyday working-life with amazing customer service."

  • "This software is so great for working with a help desk, at least from the user's perspective."



Features & Functionality


4.3 / 5


  • "How quickly it is to spin up and get people using it. Spoke natively living inside Slack was a godsend for our users."

  • "How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes."



Value for Money


4.8 / 5




Product Features

  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

Screenshots

View 5 screenshots 205918 thumb
View 2 screenshots 166894 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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askSpoke vs Channel.io

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