Gong.io vs CallJoy

Starting Price

Not provided by vendor

$39.00/month

Best For

Sales and service organizations that sell over phone or web conference.

CallJoy serves small business owners, helping them manage and understand the phone calls they receive.

Rating


4.9 / 5
(148)
Read All Reviews

4.5 / 5
(2)

Ideal number of Users

2 - 1000+

1 - 99

Ease of Use


4.8 / 5


  • "Gong is fun and intuitive. It gathers all I need as a manager and a really great experience reviewing calls in seconds."

  • "Very easy to use, like the ability to comment to team mates or share recordings with customers."


5 / 5


Customer Support


4.8 / 5



5 / 5


Features & Functionality


4.7 / 5


  • "The interface isn't the prettiest but is easy enough to navigate, and I love being able to speed up calls 1-2X speed in .25 increments."

  • "The software is super intuitive and easy to use."


4.5 / 5


Value for Money


4.8 / 5



4.5 / 5


Product Features

  • check Code-free Development
  • check Contextual Guidance
  • close For Developers
  • close Intent Recognition
  • close Multi-Language
  • check Omni-Channel
  • close On-Screen Chats
  • close Pre-configured Bot
  • close Reusable Components
  • check Sentiment Analysis
  • check Speech Recognition
  • close Speech Synthesis
  • close Virtual Assistant
Not provided by vendor

Screenshots

View 5 screenshots 151648 thumb
View 1 screenshot 173265 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Gong.io vs CallJoy

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