# Best Conversational Marketing Platform Software 2026 | Capterra > Find the top Conversational Marketing Platform software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/conversational-marketing-platform-software/s/iphone --- # Best Conversational Marketing Platform Software For more information consult our [Conversational Marketing Platform Buyers Guide](#buyers-guide-content) [4.8 (13)](https://www.capterra.com/p/10031687/Text-App/#reviews) Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. [Learn more about Text](https://www.capterra.com/p/10031687/Text-App/) [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.  [Learn more about ChatBot](https://www.capterra.com/p/166420/ChatBot/) [4.7 (952)](https://www.capterra.com/p/137289/Typeform/reviews/) Great for: Small Business Engage and qualify leads with conversational forms, real-time enrichment, and automated follow-ups [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/) 80% of users recommend this product [4.6 (155)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Great for: Features CTM lets you track & attribute leads, from any source, giving you data to confidently make marketing decisions & increase conversions. [Learn more about CTM](https://www.capterra.com/p/152004/Call-tracking-software/) 82% of users recommend this product [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1758)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Great for: Mid-Size Business Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.  [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) 88% of users recommend this product [## Intercom](https://www.capterra.com/p/134347/Intercom/) [4.5 (1132)](https://www.capterra.com/p/134347/Intercom/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Good for: Small Business Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences. [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/) [## HumanBot](https://www.capterra.com/p/10010954/HumanBot/) [4.8 (820)](https://www.capterra.com/p/10010954/HumanBot/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Great for: Real-time Conversations Create unlimited multi-lingual custom data-trained AI Human Voice Chat Agents that perform revenue generating tasks for any business. [Learn more about HumanBot](https://www.capterra.com/p/10010954/HumanBot/) 94% of users recommend this product [## Birdeye](https://www.capterra.com/p/152997/BirdEye/) [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Great for: Ease of Use The messaging platform to enhance customer experience & engage with both customers & prospects on every channel through conversations. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) 85% of users recommend this product [## Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Good for: Features Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/) [## Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) [4.6 (647)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/) Great for: Customer Service Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication. [Learn more about Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) 84% of users recommend this product [## Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Good for: Value for Money Tidio is a conversational marketing platform that features live chat, chatbot automation, and its conversational AI agent, Lyro. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) 85% of users recommend this product [## Zenvia Customer Cloud](https://www.capterra.com/p/265368/Zenvia-Conversion/) [4.1 (359)](https://www.capterra.com/p/265368/Zenvia-Conversion/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução. [Learn more about Zenvia Customer Cloud](https://www.capterra.com/p/265368/Zenvia-Conversion/) [## Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) [4.6 (343)](https://www.capterra.com/p/136251/Smartsupp-live-chat/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Good for: Customer Service Smartsupp's live chat, chatbots, AI shopping assistant, and much more make it an essential Conversational Marketing Platform. [Learn more about Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) 80% of users recommend this product [## Superchat](https://www.capterra.com/p/210968/Superchat/) [4.8 (282)](https://www.capterra.com/p/210968/Superchat/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Great for: Small Business Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. [Learn more about Superchat](https://www.capterra.com/p/210968/Superchat/) 94% of users recommend this product [## Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) [3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) We help practices save time, grow revenue, and run smoothly. [Learn more about Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) [## Wati](https://www.capterra.com/p/204314/WATI/) [4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/) Popular End-to-end WhatsApp API solution for mid-market & enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.  [Learn more about Wati](https://www.capterra.com/p/204314/WATI/) 87% of users recommend this product [## Drift](https://www.capterra.com/p/227417/Drift/) [4.5 (199)](https://www.capterra.com/p/227417/Drift/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Good for: Ease of Use Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to improve your website. [Learn more about Drift](https://www.capterra.com/p/227417/Drift/) [## Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Good for: Value for Money Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) 88% of users recommend this product [## Crisp](https://www.capterra.com/p/151292/Crisp/) [4.6 (147)](https://www.capterra.com/p/151292/Crisp/reviews/) Good for: Small Business Your all-in-one platform for conversational platform for support, marketing and sales. [Learn more about Crisp](https://www.capterra.com/p/151292/Crisp/) [## Avochato](https://www.capterra.com/p/161117/Avochato/) [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Great for: Ease of Use SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. [Learn more about Avochato](https://www.capterra.com/p/161117/Avochato/) 85% of users recommend this product [## OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) [4.6 (135)](https://www.capterra.com/p/122968/ScheduleOnce/reviews/) Great for: Customer Service Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery. [Learn more about OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) 81% of users recommend this product [## TextP2P](https://www.capterra.com/p/183310/Text-P2P/) [5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Great for: Value for Money TextP2P combines Text messaging, Email marketing, and Ringless Voicemail drops into one affordable and easy to use online application. [Learn more about TextP2P](https://www.capterra.com/p/183310/Text-P2P/) 98% of users recommend this product [## CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/) [4.5 (119)](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/reviews/) Great for: Customer Service An AI-powered sales enablement tool that find quality LinkedIn leads, engage them with smart messaging, and drive more booked meetings. [Learn more about CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/) 84% of users recommend this product [## Medallia Concierge](https://www.capterra.com/p/161921/Zingle/) [4.5 (117)](https://www.capterra.com/p/161921/Zingle/reviews/) Great for: Customer Service Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience. [Learn more about Medallia Concierge](https://www.capterra.com/p/161921/Zingle/) 86% of users recommend this product [## Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.1 (115)](https://www.capterra.com/p/158117/Freshchat/reviews/) [Capterra Shortlist](https://www.capterra.com/conversational-marketing-platform-software/shortlist/) Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/) Page 1 of 9 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (223) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Appointment Scheduling Audience Targeting Chatbot Email Automation Generative AI Group Messaging Human Handover Lead Distribution Lead Qualification Multi-Channel Communication Product Recommendations SMS Messaging Video Chat Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Email Marketing Software](https://www.capterra.com/email-marketing-software/)[SMS Marketing Software](https://www.capterra.com/sms-marketing-software/)[Marketing Automation Software](https://www.capterra.com/marketing-automation-software/)[Direct Mail Automation Software](https://www.capterra.com/direct-mail-automation-software/)[SMS Survey Software](https://www.capterra.com/sms-survey-software/)[Social Media Management Software](https://www.capterra.com/social-media-management-software/)[Email Management Software](https://www.capterra.com/email-management-software/)[Email Verification Tools Software](https://www.capterra.com/email-verification-tools-software/)[Push Notifications Software](https://www.capterra.com/push-notifications-software/)[Email Tracking Software](https://www.capterra.com/email-tracking-software/)