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2023 Capterra Shortlist for Conversational Marketing Platform

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to improve your website.

Overall Score
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97/100
Popularity: 50/50
Ratings: 47/50

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers

Overall Score
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95/100
Popularity: 48/50
Ratings: 47/50

The messaging platform to enhance customer experience & engage with both customers & prospects on every channel through conversations.

Overall Score
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94/100
Popularity: 45/50
Ratings: 49/50

Tidio is a conversational marketing platform that enables you to offer intant support, generate leads, and increase your sales 24/7 on

Overall Score
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88/100
Popularity: 39/50
Ratings: 49/50

Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.

Overall Score
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87/100
Popularity: 37/50
Ratings: 50/50

Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.

Overall Score
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82/100
Popularity: 36/50
Ratings: 46/50

Simple, scalable, two-way SMS & MMS business texting.

Overall Score
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81/100
Popularity: 33/50
Ratings: 48/50

Smartsupp's live chat, chatbots, Conversation Management tools, and much more make it an essential Conversational Marketing Platform.

Overall Score
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75/100
Popularity: 27/50
Ratings: 48/50

Create unlimited multi-lingual custom data-trained AI Human Voice Chat Agents that perform revenue generating tasks for any business.

Overall Score
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74/100
Popularity: 24/50
Ratings: 50/50

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the fun

Overall Score
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72/100
Popularity: 23/50
Ratings: 49/50

Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support.

Overall Score
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71/100
Popularity: 23/50
Ratings: 48/50

TextP2P combines Text messaging, Email marketing, and Ringless Voicemail drops into one affordable and easy to use online application.

Overall Score
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71/100
Popularity: 21/50
Ratings: 50/50

#1 Inbound Video Call Platform for Revenue Teams.

Overall Score
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69/100
Popularity: 21/50
Ratings: 48/50

Attentive’s AI-powered SMS & email platform will double your ROI in just a few months.

Overall Score
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67/100
Popularity: 20/50
Ratings: 47/50

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

Overall Score
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67/100
Popularity: 30/50
Ratings: 37/50

B2Chat is a Web App software that offers users an all in one instant messaging and chat solution.

Overall Score
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65/100
Popularity: 16/50
Ratings: 49/50

No-code platform enhancing customer engagement and aiding support teams. Design flows, automate tasks, use AI for human-like response.

Overall Score
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65/100
Popularity: 18/50
Ratings: 47/50

Upgrade your sales, marketing, and support with Clepher's drag 'n drop bot builder for FB™ Messenger and Instagram™ DM today.

Overall Score
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57/100
Popularity: 8/50
Ratings: 49/50

Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.

Overall Score
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54/100
Popularity: 11/50
Ratings: 43/50
View All Conversational Marketing Platform Software