---
title: "Best Customer Advocacy Software 2026 | Capterra"
description: "Find the top Customer Advocacy software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/customer-advocacy-software/"
page_type: "category"
language: "en"
---

# Best Customer Advocacy Software

## Referral Factory

Rating: 4.8 out of 5 (161 reviews)

Profile: [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Referral marketing software for mid-market and enterprise businesses to launch white-label programs and automatically track referrals.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $200.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Campaign Analytics: 5.0 rating

- Campaign Management: 5.0 rating

- Loyalty Program: 5.0 rating

- Rewards Management: 5.0 rating

#### Lowest rated features

- Engagement Tracking: 3.0 rating

#### Feature-related review snippet

Reviewer: Louis O.

Reviewer details: Computer Software, 11-50 employees

Published: April 10, 2026

> "I liked the funnel it gives a clear and visual method of understanding how well a campaign is going."

### Gallery tab

Ease of use: 4.8 out of 5 (161 reviews)

#### Related review snippet

Reviewer: Janet W.

Reviewer details: Health, Wellness and Fitness, 51-200 employees

Published: July 23, 2026

> "Love the workflow of the email notification process, they send out seamlessly and have a lot of good reports to track the progress of everything."

### Integrations tab

Referral Factory connects with 19+ software tools.

[See all integrations](https://www.capterra.com/p/218230/Referral-Factory/#integrations)

#### Most popular integrations

- Google Analytics 360: 4.7 rating

- HubSpot Marketing Hub: 4.7 rating

- HubSpot CRM: 4.9 rating

- Zapier: 5.0 rating

- Pipedrive: 5.0 rating

- Intercom: 4.5 rating

#### Integrations-related review snippet

Reviewer: Molly M.

Reviewer details: Renewables & Environment, 51-200 employees

Published: November 5, 2024

> "The integration with HubSpot is very easy to set up and does exactly what we need to it in terms of tracking and automatically syncing to update properties."

---

## Kangaroo

Rating: 4.9 out of 5 (255 reviews)

Profile: [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $79.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Available

- Social Engagement: Not available

#### Feature-related review snippet

Reviewer: Omar E.

Reviewer details: Retail, 1-10 employees

Published: August 26, 2024

> "The user interface is intuitive, and the app performs smoothly."

### Gallery tab

Ease of use: 4.7 out of 5 (255 reviews)

#### Related review snippet

Reviewer: Kai G.

Reviewer details: Health, Wellness and Fitness, 11-50 employees

Published: October 29, 2025

> "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our marketing efforts."

### Integrations tab

Kangaroo connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/149363/Kangaroo-Rewards/#integrations)

#### Most popular integrations

- Mailchimp: 5.0 rating

- Shopify: 4.8 rating

- Constant Contact: 4.3 rating

- WooCommerce: 5.0 rating

- Lightspeed Retail: 4.7 rating

- Adobe Commerce: 4.3 rating

#### Integrations-related review snippet

Reviewer: Nour H.

Reviewer details: Retail, 1-10 employees

Published: November 26, 2025

> "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from our account manager "[sensitive content hidden]"

---

## Influitive

Rating: 4.7 out of 5 (247 reviews)

Profile: [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Influitive is a full-stack customer marketing platform that combines segmentation and engagement mechanics to mobilize customers.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1499.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 4.3 rating

- Advocate Management: 4.9 rating

- Loyalty Program: 4.4 rating

- Rewards Management: 5.0 rating

#### Lowest rated features

- Communication Management: 3.7 rating

- Surveys & Feedback: 4.3 rating

- Social Media Integration: 4.3 rating

- Referral Tracking: 4.0 rating

#### Feature-related review snippet

Reviewer: Lauren I.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: November 23, 2020

> "They are always there when we need them - whether it is a question for our Customer Success Manager or needing some help from support, they are always there to guide us."

### Gallery tab

Ease of use: 4.5 out of 5 (247 reviews)

#### Related review snippet

Reviewer: Sue R.

Reviewer details: Computer Software, 1,001-5,000 employees

Published: December 5, 2023

> "Our members enjoy the quick consumable content and earning points towards classroom supplies, books, gift cards, and company swag."

### Integrations tab

Influitive connects with 21+ software tools.

[See all integrations](https://www.capterra.com/p/136258/AdvocateHub/#integrations)

#### Most popular integrations

- Hootsuite: 4.4 rating

- Zapier: 4.7 rating

- Salesforce Marketing Cloud Account Engagement: 4.1 rating

- Salesforce Marketing Cloud: 4.2 rating

- Tango: 5.0 rating

- Domo: 4.3 rating

#### Integrations-related review snippet

Reviewer: Huw W.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: March 9, 2023

> "The integrations with a huge variety of products is essential and ensures we are joined up."

---

## NiceJob

Rating: 4.9 out of 5 (203 reviews)

Profile: [NiceJob](https://www.capterra.com/p/142037/NiceJob/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

NiceJob helps you to collect more reviews and grow your business by turning your customers into long-term advocates with referrals.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $75.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Not available

- Gamification: Not available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Not available

### Gallery tab

Ease of use: 4.9 out of 5 (203 reviews)

#### Related review snippet

Reviewer: Radha S.

Reviewer details: Legal Services, 51-200 employees

Published: May 5, 2026

> "The platform streamlined the process of requesting reviews and automatically sharing them across key channels, which helped build credibility and improve online reputation with minimal effort."

### Integrations tab

NiceJob connects with 32+ software tools.

[See all integrations](https://www.capterra.com/p/142037/NiceJob/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- Zendesk Suite: 4.4 rating

- Zapier: 5.0 rating

- Housecall Pro: 5.0 rating

- Meta for Business: 4.4 rating

- Twitter/X: 4.5 rating

#### Integrations-related review snippet

Reviewer: Nikki M.

Reviewer details: Consumer Services, Self-employed

Published: March 30, 2023

> "Love that I can integrate Google!!"

---

## InviteReferrals

Rating: 4.9 out of 5 (182 reviews)

Profile: [InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

InviteReferrals is Easy to Setup Referral Marketing Software to setup Referral program like Refer a friend, Tell a friend, Refer & Earn

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $99.00

Pricing details: Per Feature, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Not available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Available

- Social Engagement: Available

#### Feature-related review snippet

Reviewer: Srinivas K.

Reviewer details: Internet, 201-500 employees

Published: January 28, 2022

> "Its UI is something you’d instantly fall in love with."

### Gallery tab

Ease of use: 4.7 out of 5 (182 reviews)

#### Related review snippet

Reviewer: Kyle Y.

Reviewer details: Internet, 11-50 employees

Published: November 18, 2022

> "The concept of tapping into your existing customers’ loyalty to widen your customer base further and using a tool for it is amazing."

### Integrations tab

InviteReferrals connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/138738/InviteReferrals/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- WordPress: 4.6 rating

- Shopify: 4.5 rating

- Squarespace: 4.6 rating

- Zapier: 4.7 rating

- WooCommerce: 4.5 rating

#### Integrations-related review snippet

Reviewer: Sukhjinder S.

Reviewer details: Internet, 11-50 employees

Published: January 28, 2022

> "The integrations and installation went smooth as their staff took care of most part of it."

---

## Marsello

Rating: 4.3 out of 5 (104 reviews)

Profile: [Marsello](https://www.capterra.com/p/152524/Goody/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Customer loyalty and marketing software for omnichannel businesses. Create one loyalty experience across all your channels.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.1 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $60.00

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Not available

- Gamification: Not available

- Generative AI: Not available

- Rewards Program: Available

- Social Engagement: Available

### Gallery tab

Ease of use: 4.3 out of 5 (104 reviews)

#### Related review snippet

Reviewer: Mark P.

Reviewer details: Retail, 1-10 employees

Published: December 24, 2025

> "Great set up and intergration, worked well with our website and retail epos, Liked the unlimited marketing by email ability and metrics are good."

### Integrations tab

Marsello connects with 18+ software tools.

[See all integrations](https://www.capterra.com/p/152524/Goody/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- Shopify: 4.0 rating

- Instagram: 4.7 rating

- TikTok: 4.6 rating

- Cin7 Omni: 4.3 rating

- Ecwid: 4.6 rating

#### Integrations-related review snippet

Reviewer: Joseph T.

Reviewer details: Retail, 1-10 employees

Published: February 5, 2021

> "Good overall system, integrated with VEND super easily"

---

## Referral Rock

Rating: 4.6 out of 5 (101 reviews)

Profile: [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Referral program software for consistent referrals, with best practices built in and an advisor on every plan to help configure it.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $250.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Referral Tracking: 5.0 rating

- Customizable Templates: 4.5 rating

- Activity Dashboard: 4.0 rating

#### Lowest rated features

- Customizable Reports: 3.0 rating

- Gamification: 3.0 rating

- Customizable Branding: 5.0 rating

#### Feature-related review snippet

Reviewer: Jose H.

Reviewer details: Real Estate, 51-200 employees

Published: March 13, 2024

> "The comprehensive, attentive, and responsive support provided throughout our integration phase played a pivotal role in smoothing our transition and maximizing the software's utility. Despite facing a steep learning curve due to the software's interface and grappling with the premium pricing, the onboarding experience significantly mitigated these challenges, setting a solid foundation for our ongoing use of the system."

### Gallery tab

Ease of use: 4.4 out of 5 (101 reviews)

#### Related review snippet

Reviewer: Juan T.

Reviewer details: Real Estate, 51-200 employees

Published: April 27, 2026

> "It has been an amazing addition to our company's marketing efforts; the number of referrals, and of referrals who end up purchasing from us has significantly increased since we began using Referral Rock."

### Integrations tab

Referral Rock connects with 22+ software tools.

[See all integrations](https://www.capterra.com/p/139089/Referral-Rock-Software/#integrations)

#### Most popular integrations

- WordPress: 5.0 rating

- Shopify: 4.5 rating

- HubSpot CRM: 4.9 rating

- Squarespace: 4.6 rating

- Zapier: 5.0 rating

- Intercom: 4.5 rating

#### Integrations-related review snippet

Reviewer: Oscar P.

Reviewer details: Real Estate, 51-200 employees

Published: April 17, 2024

> "HubSpot integration was critical to us and it's a good integration."

---

## Survicate

Rating: 4.6 out of 5 (99 reviews)

Profile: [Survicate](https://www.capterra.com/p/132914/Survicate/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Other

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Not available

- Advocate Management: Available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Not available

- Community Management: Not available

- Gamification: Not available

- Generative AI: Available

- Rewards Program: Not available

- Social Engagement: Not available

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Internet, 51-200 employees

Published: November 3, 2025

> "I like how user friendly survicate is and how intuitive the analytics dashboard is."

### Gallery tab

Ease of use: 4.7 out of 5 (99 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Computer Software, 51-200 employees

Published: November 25, 2025

> "Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and Template Customization."

### Integrations tab

Survicate connects with 68+ software tools.

[See all integrations](https://www.capterra.com/p/132914/Survicate/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Mailchimp: 4.5 rating

- WordPress: 4.6 rating

- HubSpot Marketing Hub: 4.5 rating

- Zendesk Suite: 4.4 rating

- Pipedrive: 4.5 rating

#### Integrations-related review snippet

Reviewer: Ben H.

Reviewer details: Information Services, 201-500 employees

Published: September 18, 2024

> "A decent set of integrations to connect to platform"

---

## Buyapowa

Rating: 4.6 out of 5 (84 reviews)

Profile: [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Powering advocacy and acquisition for global enterprise brands in complex industries.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Rewards Management: 5.0 rating

- Reporting/Analytics: 4.0 rating

- Activity Tracking: 5.0 rating

- Referral Tracking: 4.5 rating

#### Lowest rated features

- Advocate Management: 4.0 rating

- Campaign Management: 5.0 rating

- Engagement Tracking: 5.0 rating

- Social Promotion: 5.0 rating

#### Feature-related review snippet

Reviewer: Olivia B.

Reviewer details: Financial Services, 501-1,000 employees

Published: March 16, 2026

> "The platform offers great flexibility to design campaigns that reflect your brand, with customisable visuals, messaging, and email templates for different audiences."

### Gallery tab

Ease of use: 4.7 out of 5 (84 reviews)

#### Related review snippet

Reviewer: Olivia B.

Reviewer details: Financial Services, 501-1,000 employees

Published: March 16, 2026

> "The platform offers great flexibility to design campaigns that reflect your brand, with customisable visuals, messaging, and email templates for different audiences."

---

## AiTrillion

Rating: 4.9 out of 5 (77 reviews)

Profile: [AiTrillion](https://www.capterra.com/p/187243/Aitrilion/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

World's leading All-in-One eCommerce Sales & Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.9 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Other, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Not available

#### Feature-related review snippet

Reviewer: Danny G.

Reviewer details: Consumer Goods, 1-10 employees

Published: July 15, 2021

> "Additionally, the support at AiTrillion is second to none! Whereas many apps offer video tutorials with visuals and irritating music, AiTrillion offers very clear and concise video tutorials that even the most novice user can follow."

### Gallery tab

Ease of use: 4.8 out of 5 (77 reviews)

#### Related review snippet

Reviewer: Jennie N.

Reviewer details: Apparel & Fashion, 501-1,000 employees

Published: September 20, 2024

> "They have a good listening to help us customize everything that can make UX-UI better."

---

## TrueLoyal

Rating: 4.8 out of 5 (58 reviews)

Profile: [TrueLoyal](https://www.capterra.com/p/143027/Zinrelo/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

TrueLoyal is the loyalty platform built for brands that know a moment of choice isn't the same as committed preference.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Customizable Templates: 5.0 rating

- Gift Card Management: 5.0 rating

- Loyalty Program: 5.0 rating

- Reporting/Analytics: 5.0 rating

#### Feature-related review snippet

Reviewer: David M.

Reviewer details: Packaging and Containers, 11-50 employees

Published: October 11, 2023

> "It is very feature rich and contains robust user, program and reporting dashboards that are intuitive to use."

### Gallery tab

Ease of use: 4.8 out of 5 (58 reviews)

#### Related review snippet

Reviewer: Radha S.

Reviewer details: Legal Services, 51-200 employees

Published: May 5, 2026

> "Overall, my experience with TrueLoyal was positive and easy to manage, particularly for businesses looking for a simple loyalty solution without unnecessary complexity."

### Integrations tab

TrueLoyal connects with 21+ software tools.

[See all integrations](https://www.capterra.com/p/143027/Zinrelo/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- HubSpot CRM: 4.5 rating

- NetSuite: 4.2 rating

- Adobe Commerce: 4.3 rating

- Clover: 3.8 rating

#### Integrations-related review snippet

Reviewer: Teresa P.

Reviewer details: Retail, 51-200 employees

Published: April 14, 2022

> "How easily it was integrated into our MIVA software.  "

---

## Gainsight CS

Rating: 4.4 out of 5 (48 reviews)

Profile: [Gainsight CS](https://www.capterra.com/p/148980/Gainsight/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement.

#### Rating breakdown

- Ease of Use: 4.0 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: One Time

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Advocate Management: 5.0 rating

- Communication Management: 5.0 rating

- Customer Segmentation: 5.0 rating

- Reporting/Analytics: 4.0 rating

### Gallery tab

Ease of use: 4.0 out of 5 (48 reviews)

#### Related review snippet

Reviewer: Sal K.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: August 14, 2023

> "The comprehensive dashboard and easy to use cockpit for timeline activities"

### Integrations tab

Gainsight CS connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/148980/Gainsight/#integrations)

#### Most popular integrations

- SurveyMonkey: 4.6 rating

- Google Analytics 360: 4.7 rating

- HubSpot CRM: 4.5 rating

- Pipedrive: 4.5 rating

- Microsoft Outlook: 4.5 rating

- Tableau: 4.6 rating

- NetSuite: 4.2 rating

- SugarCRM: 3.8 rating

- SAP Customer Experience: 4.3 rating

---

## ExpertVoice

Rating: 4.6 out of 5 (40 reviews)

Profile: [ExpertVoice](https://www.capterra.com/p/143815/ExpertVoice/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

ExpertVoice is an advocacy platform for brands to build awareness and boost sales at scale through the power of trusted recommendations

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 4.7 rating

- Event Triggered Actions: 4.2 rating

- Multi-Channel Marketing: 4.7 rating

- Campaign Management: 4.5 rating

#### Lowest rated features

- Customer Segmentation: 4.0 rating

- Gamification: 4.0 rating

- Multi-Campaign: 4.0 rating

- Social Promotion: 5.0 rating

### Gallery tab

Ease of use: 4.5 out of 5 (40 reviews)

#### Related review snippet

Reviewer: Kristen W.

Reviewer details: Health, Wellness and Fitness, 1-10 employees

Published: June 21, 2023

> "Their marketing campaigns provide a high ROI and their customer service is unrivaled."

### Integrations tab

ExpertVoice connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/143815/ExpertVoice/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- TrueCommerce EDI Solutions: 4.3 rating

- Yotpo: 4.5 rating

- Bazaarvoice: 4.3 rating

- PowerReviews: 5.0 rating

---

## Annex Cloud Loyalty Experience Platform

Rating: 4.2 out of 5 (39 reviews)

Profile: [Annex Cloud Loyalty Experience Platform](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Annex Cloud's customer advocacy solutions help turn loyal customers into advocates, while decreasing churn and accelerating growth.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.1 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $15000.00

Pricing details: Per Feature, Per Year

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Activity Tracking: 5.0 rating

- Advocate Management: 5.0 rating

- Gift Card Management: 5.0 rating

- Multi-Channel Marketing: 5.0 rating

#### Lowest rated features

- Reporting/Analytics: 5.0 rating

- Rewards Management: 5.0 rating

### Gallery tab

Ease of use: 4.2 out of 5 (39 reviews)

#### Related review snippet

Reviewer: Kyle B.

Reviewer details: Consumer Goods, 1,001-5,000 employees

Published: September 17, 2020

> "Annex Cloud has been extremely flexible and responsive to our Loyalty Software needs. As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with.  "

### Integrations tab

Annex Cloud Loyalty Experience Platform connects with 42+ software tools.

[See all integrations](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- WhatsApp: 4.7 rating

- Shopify: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- Marketo Engage: 4.3 rating

- Miva: 4.7 rating

- Bloomreach: 4.8 rating

- Listrak: 3.9 rating

- Maropost: 3.9 rating

---

## Totango

Rating: 3.7 out of 5 (33 reviews)

Profile: [Totango](https://www.capterra.com/p/222281/Totango/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.

#### Rating breakdown

- Ease of Use: 3.6 out of 5

- Customer Service: 3.7 out of 5

- Features: 3.6 out of 5

- Value for Money: 3.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Not available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Not available

- Gamification: Not available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Not available

#### Feature-related review snippet

Reviewer: Ranula G.

Reviewer details: Information Technology and Services, 51-200 employees

Published: January 28, 2025

> "It has nice real time health recording feature and give some good features for integration and user friendly interfaces"

### Gallery tab

Ease of use: 3.6 out of 5 (33 reviews)

#### Related review snippet

Reviewer: Ranula G.

Reviewer details: Information Technology and Services, 51-200 employees

Published: January 28, 2025

> "It has nice real time health recording feature and give some good features for integration and user friendly interfaces"

### Integrations tab

Totango connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/222281/Totango/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Slack: 4.7 rating

- Dropbox: 4.5 rating

- Salesforce Sales Cloud: 4.4 rating

- Jira: 3.0 rating

- Microsoft Teams: 4.5 rating

#### Integrations-related review snippet

Reviewer: Ranula G.

Reviewer details: Information Technology and Services, 51-200 employees

Published: January 28, 2025

> "It has nice real time health recording feature and give some good features for integration and user friendly interfaces"

---

## GrowSurf

Rating: 4.7 out of 5 (30 reviews)

Profile: [GrowSurf](https://www.capterra.com/p/189583/GrowSurf/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Customer advocacy software for growth-stage companies. Turn happy users into advocates with automated referral campaigns and rewards.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $179.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Available

- Campaign Management: Available

- AI Copilot: Available

- Communication Management: Available

- Community Management: Available

- Gamification: Available

- Generative AI: Available

- Rewards Program: Available

- Social Engagement: Available

### Gallery tab

Ease of use: 4.6 out of 5 (30 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Hospital & Health Care, 501-1,000 employees

Published: February 9, 2026

> "We have more complex eligibility requirements, so onboarding was slightly longer in order to customize for our use case. But once it was set up, it has been running smoothly."

### Integrations tab

GrowSurf connects with 48+ software tools.

[See all integrations](https://www.capterra.com/p/189583/GrowSurf/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Mailchimp: 4.5 rating

- HubSpot CRM: 4.5 rating

- Brevo: 4.6 rating

- Zapier: 4.0 rating

- ActiveCampaign: 4.6 rating

- MailerLite: 4.7 rating

- Intercom: 4.5 rating

- Klaviyo: 4.6 rating

---

## Ambassify

Rating: 4.6 out of 5 (26 reviews)

Profile: [Ambassify](https://www.capterra.com/p/162677/Ambassify/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Employee advocacy platform that turns employees into brand ambassadors with one-click sharing, built-in training, and ROI analytics.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €700.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Feedback Management: 5.0 rating

- Advocate Management: 4.0 rating

- Reporting/Analytics: 4.0 rating

### Gallery tab

Ease of use: 4.6 out of 5 (26 reviews)

#### Related review snippet

Reviewer: Angelina V.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: May 14, 2025

> "The platform is easy to understand for our ambassadors, it has multilingual capabilities and the support team is very responsive."

### Integrations tab

Ambassify connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/162677/Ambassify/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Salesforce Sales Cloud: 4.4 rating

- Microsoft Teams: 4.5 rating

- Zapier: 4.7 rating

---

## ReviewFlowz

Rating: 4.8 out of 5 (25 reviews)

Profile: [ReviewFlowz](https://www.capterra.com/p/233376/ReviewFlowz/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Review Management Software you're going to love working with

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 5.0 rating

### Gallery tab

Ease of use: 4.9 out of 5 (25 reviews)

### Integrations tab

ReviewFlowz connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/233376/ReviewFlowz/#integrations)

#### Most popular integrations

- Slack: 5.0 rating

- WordPress: 4.6 rating

- Google Sheets: 4.7 rating

- Microsoft Teams: 4.5 rating

- Shopify: 4.5 rating

- Zapier: 4.7 rating

- Google Chrome: 4.8 rating

- Google Maps: 4.7 rating

- Trustpilot: 4.5 rating

---

## Extole

Rating: 4.8 out of 5 (25 reviews)

Profile: [Extole](https://www.capterra.com/p/149695/Extole/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Extole is a SaaS engagement platform to power programs that optimize LTV:CAC for enterprise retail, finserv, and consumer brands.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $2500.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Advocate Management: 5.0 rating

- Referral Tracking: 4.0 rating

- Reporting/Analytics: 4.0 rating

#### Feature-related review snippet

Reviewer: Marc M.

Reviewer details: Consumer Goods, 501-1,000 employees

Published: February 21, 2023

> "Even with the amount of customization that we have within our website architecture, Extole provided prompt communication and worked with us to find an appropriate solution."

### Gallery tab

Ease of use: 4.6 out of 5 (25 reviews)

#### Related review snippet

Reviewer: Marc M.

Reviewer details: Consumer Goods, 501-1,000 employees

Published: February 21, 2023

> "Even with the amount of customization that we have within our website architecture, Extole provided prompt communication and worked with us to find an appropriate solution."

### Integrations tab

Extole connects with 24+ software tools.

[See all integrations](https://www.capterra.com/p/149695/Extole/#integrations)

#### Most popular integrations

- Salesforce Marketing Cloud: 4.2 rating

- Shopify Plus: 4.7 rating

- Attentive: 4.8 rating

- Blackhawk Network: 4.9 rating

- Listrak: 3.9 rating

- Pixlee TurnTo: 4.2 rating

#### Integrations-related review snippet

Reviewer: Ricardo N.

Reviewer details: Information Technology and Services, 1-10 employees

Published: December 27, 2023

> "It was really easy to setup, the team was very responsive and we are able to have a custom API integration with little effort."

---

## Capillary Loyalty+

Rating: 4.4 out of 5 (20 reviews)

Profile: [Capillary Loyalty+](https://www.capterra.com/p/184175/Loyalty/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Capillary Loyalty+ redefines loyalty management with AI-driven nudges, omnichannel communication, and behavior-based rules.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $30000.00

Pricing details: Per User, Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Not available

- Community Management: Not available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Available

#### Feature-related review snippet

Reviewer: Abhishek P.

Reviewer details: Chemicals, 10,001+ employees

Published: September 17, 2020

> "Have used many other tools like Unica, Adobe, Siebel in the past - however, this inexpensive tool with its simple interface scores on speed of execution, ease of use & support."

### Gallery tab

Ease of use: 4.3 out of 5 (20 reviews)

#### Related review snippet

Reviewer: Ilham U.

Reviewer details: Retail, 10,001+ employees

Published: December 21, 2020

> "Capilary system analytics tools give me an insight for reporting to management, we can create the dashboard in a few minutes."

---

## Talon.One

Rating: 4.8 out of 5 (16 reviews)

Profile: [Talon.One](https://www.capterra.com/p/159778/Talon-One/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Powerful Customer Advocacy Engine for managing coupon codes, discounts, referral rewards, loyalty programs and bundles all in one.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €1500.00

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Not available

- Community Management: Not available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Not available

### Gallery tab

Ease of use: 4.6 out of 5 (16 reviews)

### Integrations tab

Talon.One connects with 23+ software tools.

[See all integrations](https://www.capterra.com/p/159778/Talon-One/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- Tableau: 4.6 rating

- SendGrid: 4.2 rating

- Domo: 4.3 rating

- Drift: 4.5 rating

- Adobe Experience Manager: 4.4 rating

- PayPal Enterprise Payments: 4.2 rating

- Segment: 4.7 rating

- Cegid Retail: 4.4 rating

---

## White Label Loyalty

Rating: 4.8 out of 5 (16 reviews)

Profile: [White Label Loyalty](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The only dedicated customer loyalty platform that offers complete customisation based on customers’ actions, right out-of-the-box.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: £1999.00

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Available

- Communication Management: Available

- Community Management: Not available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Available

- Social Engagement: Available

### Gallery tab

Ease of use: 4.6 out of 5 (16 reviews)

### Integrations tab

White Label Loyalty connects with 276+ software tools.

[See all integrations](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Mailchimp: 4.5 rating

- Zoho CRM: 4.3 rating

- Shopify: 4.5 rating

- Instagram: 4.7 rating

- HubSpot CRM: 4.5 rating

- Stripe: 4.6 rating

- Meta for Business: 4.4 rating

- Tableau: 4.6 rating

---

## Merchant Centric

Rating: 4.8 out of 5 (11 reviews)

Profile: [Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Not available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Not available

- Gamification: Not available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Not available

### Gallery tab

Ease of use: 4.8 out of 5 (11 reviews)

---

## Mention Me

Rating: 4.6 out of 5 (11 reviews)

Profile: [Mention Me](https://www.capterra.com/p/164540/Mention-Me/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Drive profitable growth by acquiring high-quality customers and maximising their lifetime value with the world's best referral platform

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Not available

- Referral Tracking: Available

- Advocate Management: Not available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Not available

- Community Management: Not available

- Gamification: Not available

- Generative AI: Not available

- Rewards Program: Not available

- Social Engagement: Not available

### Gallery tab

Ease of use: 4.5 out of 5 (11 reviews)

---

## SaaSquatch

Rating: 4.5 out of 5 (10 reviews)

Profile: [SaaSquatch](https://www.capterra.com/p/130483/SaaSquatch/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SaaSquatch is a customer advocacy platform that allows you to run Referral, Loyalty, and Rewards programs for all of your advocates.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 5.0 out of 5

- Features: 3.9 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $500.00

Pricing details: Per Feature, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Reporting/Analytics: Available

- Referral Tracking: Available

- Advocate Management: Available

- Campaign Management: Available

- AI Copilot: Not available

- Communication Management: Available

- Community Management: Available

- Gamification: Available

- Generative AI: Not available

- Rewards Program: Available

- Social Engagement: Available

### Gallery tab

Ease of use: 4.4 out of 5 (10 reviews)

### Integrations tab

SaaSquatch connects with 11+ software tools.

[See all integrations](https://www.capterra.com/p/130483/SaaSquatch/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- HubSpot Marketing Hub: 4.5 rating

- Stripe: 4.6 rating

- Zapier: 4.7 rating

- Marketo Engage: 4.3 rating

- Salesforce Marketing Cloud Account Engagement: 4.1 rating

- Tango: 4.8 rating

- AppsFlyer: 4.5 rating

- Segment: 4.7 rating

---

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