# Page 8 | Best Customer Communications Management Software 2026 | Capterra > Page 8 - Find the top Customer Communications Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-communications-management-software --- # Best Customer Communications Management Software - Page 8 [## ipSCAPE Connect](https://www.capterra.com/p/10015021/ipSCAPE-Connect/) 0.0 (0) Cloud-based unified communication tool that helps businesses manage team collaboration, online chat, digital calling, and more. [Learn more about ipSCAPE Connect](https://www.capterra.com/p/10015021/ipSCAPE-Connect/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Cadena.nuaio](https://www.capterra.com/p/10018931/Cadena-nuaio/) 0.0 (0) Cadena.nuaio is a software that helps streamline customer journeys by automating communications across multiple channels. [Learn more about Cadena.nuaio](https://www.capterra.com/p/10018931/Cadena-nuaio/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## BotBat](https://www.capterra.com/p/10037176/BotBat/) 0.0 (0) BOTBAT is an AI platform that helps businesses automate communication, streamline workflows, and boost engagement across channels. [Learn more about BotBat](https://www.capterra.com/p/10037176/BotBat/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## C3](https://www.capterra.com/p/10040493/C3/) 0.0 (0) AI-based platform that helps businesses unify WhatsApp, Instagram, and Facebook chats to keep teams organized and responsive. [Learn more about C3](https://www.capterra.com/p/10040493/C3/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Signalmash](https://www.capterra.com/p/10019660/Signalmash/) 0.0 (0) (SMS/MMS) APIs, elastic SIP trunking, hosted PBX and VoIP mashed into one communications platform. [Learn more about Signalmash](https://www.capterra.com/p/10019660/Signalmash/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Akio.CX](https://www.capterra.com/p/158998/Akio/) 0.0 (0) Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system. [Learn more about Akio.CX](https://www.capterra.com/p/158998/Akio/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## EngageCX](https://www.capterra.com/p/133294/EOS/) 0.0 (0) Seamless document automation, effective customer communication management, and next-gen customer experience automation [Learn more about EngageCX](https://www.capterra.com/p/133294/EOS/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## 3C Plus](https://www.capterra.com/p/219652/3C-Plus/) 0.0 (0) A complete tool for you to sell, serve, collect, and optimize your time and money. [Learn more about 3C Plus](https://www.capterra.com/p/219652/3C-Plus/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## CEQUENS](https://www.capterra.com/p/238877/CEQUENS-Multichannel-Chat/) 0.0 (0) CEQUENS is a leading provider of AI-driven communication solutions dedicated to empowering businesses with innovative and customer-cent [Learn more about CEQUENS](https://www.capterra.com/p/238877/CEQUENS-Multichannel-Chat/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Ubots](https://www.capterra.com/p/219308/Ubots/) 0.0 (0) Conversational AI platform that provides businesses with a solutions to facilitate and streamline interactions with customers. [Learn more about Ubots](https://www.capterra.com/p/219308/Ubots/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## MEXX](https://www.capterra.com/p/10014301/MEXX/) 0.0 (0) Plataforma Inteligente de Atendimento [Learn more about MEXX](https://www.capterra.com/p/10014301/MEXX/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Blip](https://www.capterra.com/p/10028873/Blip/) 0.0 (0) Blip es un software de comunicación con clientes que automatiza conversaciones personalizadas en canales digitales para empresas. [Learn more about Blip](https://www.capterra.com/p/10028873/Blip/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Echofin](https://www.capterra.com/p/219247/Echofin/) 0.0 (0) Chat-focused, community management platform for financial teams.  [Learn more about Echofin](https://www.capterra.com/p/219247/Echofin/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Saysimple](https://www.capterra.com/p/189998/Social-Messaging-Automation-Platform/) 0.0 (0) Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. [Learn more about Saysimple](https://www.capterra.com/p/189998/Social-Messaging-Automation-Platform/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## DemandFlow](https://www.capterra.com/p/10037893/DemandFlow/) 0.0 (0) DemandFlow automates lead capture, sales follow-up, onboarding, and retention for predictable growth with demand generation software. [Learn more about DemandFlow](https://www.capterra.com/p/10037893/DemandFlow/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## ValuePRO](https://www.capterra.com/p/227765/ValuePRO/) 0.0 (0) ValuePRO is a complete software platform for running a modern property valuation practice. [Learn more about ValuePRO](https://www.capterra.com/p/227765/ValuePRO/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Telecmi](https://www.capterra.com/p/191986/Telecmi/) 0.0 (0) A business phone system for global enterprise communications  [Learn more about Telecmi](https://www.capterra.com/p/191986/Telecmi/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Monty Communications Platform](https://www.capterra.com/p/10005655/CPaaS/) 0.0 (0) Build a communication-first experience and enable a comprehensive conversation with Monty Communication Platform. [Learn more about Monty Communications Platform](https://www.capterra.com/p/10005655/CPaaS/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Zickt](https://www.capterra.com/p/10040381/Zickt/) 0.0 (0) Zickt is a customer communication platform that enables real-time collaboration across web chat and email, all from Slack. [Learn more about Zickt](https://www.capterra.com/p/10040381/Zickt/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Instaply](https://www.capterra.com/p/197707/Instaply/) 0.0 (0) Improve customer experience through text messaging and drive sales. [Learn more about Instaply](https://www.capterra.com/p/197707/Instaply/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Doxim CCM](https://www.capterra.com/p/10011455/Doxim-CCM/) 0.0 (0) Doxim CCM is a customer communication management solution that helps modernize the customer experience. [Learn more about Doxim CCM](https://www.capterra.com/p/10011455/Doxim-CCM/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Fyno](https://www.capterra.com/p/10014391/Fyno/) 0.0 (0) Fyno is a modern communication infrastructure for engineering and platform service teams. It's like Zapier, but for communications. [Learn more about Fyno](https://www.capterra.com/p/10014391/Fyno/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Maptrial CTMS+](https://www.capterra.com/p/193414/Maptrial/) 0.0 (0) CTMS tool that helps teams centralize planning, monitoring, documents, finances & supply tracking to streamline global clinical trials. [Learn more about Maptrial CTMS+](https://www.capterra.com/p/193414/Maptrial/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Doxee Platform](https://www.capterra.com/p/10028808/Doxee-Platform/) 0.0 (0) AI powered CCM platform to design, deliver, and optimize personalized, compliant communications across all channels. [Learn more about Doxee Platform](https://www.capterra.com/p/10028808/Doxee-Platform/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Adereso Helpdesk](https://www.capterra.com/p/207529/Adereso/) 0.0 (0) SaaS omnichannel customer success platform [Learn more about Adereso Helpdesk](https://www.capterra.com/p/207529/Adereso/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Message.help](https://www.capterra.com/p/10020694/Message-help/) 0.0 (0) A smarter way to sell through messaging apps. Manage customer chats, close more deals, and grow your business — all in one place. [Learn more about Message.help](https://www.capterra.com/p/10020694/Message-help/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## telbee](https://www.capterra.com/p/207425/Vox/) 0.0 (0) Add voice messaging to websites, social media, email & more to grow sales, save time and build your community [Learn more about telbee](https://www.capterra.com/p/207425/Vox/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## OPINATOR](https://www.capterra.com/p/172704/Opinator/) 0.0 (0) OPINATOR combines real-time feedback, advanced analytics, and personalized insights to drive customer engagement and business growth. [Learn more about OPINATOR](https://www.capterra.com/p/172704/Opinator/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Metaforce](https://www.capterra.com/p/249404/Metaforce/) 0.0 (0) Customer communication management platform designed to centralize all written communications [Learn more about Metaforce](https://www.capterra.com/p/249404/Metaforce/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## LegalContext](https://www.capterra.com/p/10042798/LegalContext/) 0.0 (0) Legalcontext is intake software that replies to inquiries in 60 seconds and screens leads for solo attorneys and small law firms.  [Learn more about LegalContext](https://www.capterra.com/p/10042798/LegalContext/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## MonoChat](https://www.capterra.com/p/10031558/MonoChat/) 0.0 (0) MonoChat is an AI platform that unifies communication, automates processes, and integrates systems into one intelligent solution. [Learn more about MonoChat](https://www.capterra.com/p/10031558/MonoChat/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## messagepoint](https://www.capterra.com/p/168838/Messagepoint/) 0.0 (0) Messagepoint is a leading provider of AI-powered Customer Communications Management software. [Learn more about messagepoint](https://www.capterra.com/p/168838/Messagepoint/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Profichat](https://www.capterra.com/p/10036551/Profichat/) 0.0 (0) Profichat is a customer communication platform that uses AI to streamline business messaging across WhatsApp, Facebook, and Instagram. [Learn more about Profichat](https://www.capterra.com/p/10036551/Profichat/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## GoDesk](https://www.capterra.com/p/189450/GoDesk/) 0.0 (0) As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk [Learn more about GoDesk](https://www.capterra.com/p/189450/GoDesk/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## UrOperator](https://www.capterra.com/p/10029987/UrOperator/) 0.0 (0) UrOperator is a customer communication platform that integrates call services, WhatsApp messaging, and email solutions for businesses. [Learn more about UrOperator](https://www.capterra.com/p/10029987/UrOperator/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Stip](https://www.capterra.com/p/200588/Stip/) 0.0 (0) Game-changer customer support tool. Stip AI increases both your customers’ and customer service operators’ satisfaction.  [Learn more about Stip](https://www.capterra.com/p/200588/Stip/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Knock](https://www.capterra.com/p/10030756/Knock/) 0.0 (0) Knock is a messaging platform helping businesses deliver cross-channel product notifications and lifecycle messages. [Learn more about Knock](https://www.capterra.com/p/10030756/Knock/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Pega Customer Decision Hub](https://www.capterra.com/p/10004121/Pega-Customer-Decision-Hub/) 0.0 (0) Customer Decision Hub provides an “Always-On Brain” for your business – unifying your data, analytics, and channels. [Learn more about Pega Customer Decision Hub](https://www.capterra.com/p/10004121/Pega-Customer-Decision-Hub/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Flowize](https://www.capterra.com/p/176645/Flowize/) 0.0 (0) Flowize is a digital transformation platform that integrates data, automates processes, and enables personalized communication [Learn more about Flowize](https://www.capterra.com/p/176645/Flowize/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Meseji](https://www.capterra.com/p/10028039/Meseji/) 0.0 (0) Meseji, a messaging platform, enables businesses to connect with customers through SMS, WhatsApp, and other channels. [Learn more about Meseji](https://www.capterra.com/p/10028039/Meseji/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Webio](https://www.capterra.com/p/267746/Webio/) 0.0 (0) Webio provides conversational AI for customer engagement, automated debt collection and payments across multiple digital channels. [Learn more about Webio](https://www.capterra.com/p/267746/Webio/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## edna](https://www.capterra.com/p/267807/edna/) 0.0 (0) Edna is a cloud-based customer communications management solution offering different channels and features. [Learn more about edna](https://www.capterra.com/p/267807/edna/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Auto-Respond](https://www.capterra.com/p/10032626/Auto-Respond/) 0.0 (0) AI-enabled auto responder software for Yelp and Thumbtack that instantly replies to messages, generates quotes, and conducts analysis. [Learn more about Auto-Respond](https://www.capterra.com/p/10032626/Auto-Respond/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Customer Communications Manager](https://www.capterra.com/p/151695/Customer-Communications-Manager/) 0.0 (0) Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels [Learn more about Customer Communications Manager](https://www.capterra.com/p/151695/Customer-Communications-Manager/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Antelope Systems](https://www.capterra.com/p/235886/Antelope-Systems/) 0.0 (0) Antelope offer CRM solutions, unique lead management tools, Ninja, Financials, KYC, Communication, and PSP integrations all in one. [Learn more about Antelope Systems](https://www.capterra.com/p/235886/Antelope-Systems/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## SipSim](https://www.capterra.com/p/10018480/SipSim/) 0.0 (0) Mobile PBX solution inside the SIM, that manages mobile calls, record conversations, create audio greetings, route calls, and more. [Learn more about SipSim](https://www.capterra.com/p/10018480/SipSim/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## ReFrame Engage](https://www.capterra.com/p/240546/ReFrame-Engage/) 0.0 (0) ReFrame Engage streamlines customer communications, allowing for easy collaboration and tracking of engagement activities. [Learn more about ReFrame Engage](https://www.capterra.com/p/240546/ReFrame-Engage/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Qnvert](https://www.capterra.com/p/10023499/Qnvert/) 0.0 (0) It's an easy to use Omni-channel marketing & sales platform helping brand connect, engage & interact with customers, driving more ROI [Learn more about Qnvert](https://www.capterra.com/p/10023499/Qnvert/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Verint Open Platform](https://www.capterra.com/p/10030766/Verint-Open-Platform/) 0.0 (0) Verint Open Platform uses AI and automation to improve interactions, streamline workflows, and boost efficiency in cloud software. [Learn more about Verint Open Platform](https://www.capterra.com/p/10030766/Verint-Open-Platform/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support [## Cloudrep](https://www.capterra.com/p/10030244/Cloudrep/) 0.0 (0) CloudRep AI is a platform using AI agents to help streamline customer interaction management processes. [Learn more about Cloudrep](https://www.capterra.com/p/10030244/Cloudrep/) Customer Communications Management features reviewers most value Alerts/Notifications Chat/Messaging Customer History Interaction Tracking Multi-Channel Communication On-Demand Communications Personalization Third-Party Integrations Video Support Page 8 of 9 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated 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Filter (396) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Batch Communications Chat/Messaging Content Management CRM Customer Database Customer History Feedback Management Generative AI Interaction Tracking Interactive Content Multi-Channel Communication On-Demand Communications Personalization Reporting & Statistics Template Management Third-Party Integrations Video Support Workflow Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)[Personalization Software](https://www.capterra.com/personalization-software/)[Marketing Automation Software](https://www.capterra.com/marketing-automation-software/)[Content Management Software](https://www.capterra.com/content-management-software/)[Customer Support Software](https://www.capterra.com/customer-support-software/)[Customer Service Software](https://www.capterra.com/customer-service-software/)