Napersoft CCM vs Zendesk

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Napersoft CCM Document Platform 7 is latest platform solution for Microsoft Windows servers. Offers browser-based computing with many new and advanced features.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.5 / 5
(3)


4.5 / 5
(2164)

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Batch Communications
  • close Chat / Messaging
  • close Content Management
  • close Email Distribution
  • check Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • close Personalization
  • close Print Management
  • check Template Management
  • close Video Content
  • check Batch Communications
  • close Chat / Messaging
  • check Content Management
  • check Email Distribution
  • check Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • check Personalization
  • check Print Management
  • check Template Management
  • check Video Content

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Napersoft CCM vs Zendesk

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