Knowledge Center vs TrueDialog

Starting Price

Not provided by vendor

$79.00/month

Best For

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

Enterprise & Business Customers, Call Centers, Customer Support, SMS Marketing, Higher Education, Retail/eTail, QSR, Travel & Entertainment, Franchise, CPG, Banking, Developer API.

Rating


4.5 / 5
(13)


5 / 5
(10)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • close Batch Communications
  • close Chat / Messaging
  • check Content Management
  • close Email Distribution
  • check Interactive Content
  • check Multi-Channel Communication
  • close On-Demand Communications
  • close Personalization
  • close Print Management
  • check Template Management
  • check Video Content
  • check Batch Communications
  • check Chat / Messaging
  • close Content Management
  • check Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • check Personalization
  • close Print Management
  • close Template Management
  • close Video Content

Screenshots

View 5 screenshots 176784 thumb
View 5 screenshots 81195 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Knowledge Center vs TrueDialog

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