Knowledge Center vs Smith.ai Live Website Chat

Starting Price

Not provided by vendor

$100.00/month

Best For

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

Smith.ai Chat is most useful to businesses seeking to boost online marketing results. Live, U.S.-based chat agents & AI bots capture, screen & book website visitors to convert new clients 24/7!

Rating


4.7 / 5
(13)
Read All Reviews

5 / 5
(8)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.6 / 5



5 / 5


Customer Support


4.6 / 5



5 / 5


Features & Functionality


4.5 / 5


  • "The intuitive handling, the wide area of application as well as the capability to cover complex business needs."

  • "I was tasked to find out a professional & suiting knowledge platform to support the customer service environment of a Telco company."


5 / 5


Value for Money


4.6 / 5



4.9 / 5


Product Features

  • close Batch Communications
  • close Chat / Messaging
  • check Content Management
  • close Email Distribution
  • check Interactive Content
  • check Multi-Channel Communication
  • close On-Demand Communications
  • close Personalization
  • close Print Management
  • check Template Management
  • check Video Content
  • close Batch Communications
  • check Chat / Messaging
  • close Content Management
  • close Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • close On-Demand Communications
  • check Personalization
  • close Print Management
  • close Template Management
  • close Video Content

Screenshots

View 5 screenshots 176784 thumb
View 5 screenshots 135324 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Knowledge Center vs Smith.ai Live Website Chat

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