Gladly vs Zendesk

Starting Price

Not provided by vendor

$5.00/month/user

Best For

We partner with SMBs and large Enterprise B2C companies in Retail, eCommerce, Travel, Hospitality, Financial Services and Insurance as well as contact centers to keep up with today's customer needs.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating

(0)


4.5 / 5
(2208)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Batch Communications
  • check Chat / Messaging
  • close Content Management
  • check Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • close On-Demand Communications
  • check Personalization
  • close Print Management
  • check Template Management
  • close Video Content
  • check Batch Communications
  • close Chat / Messaging
  • close Content Management
  • check Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • close Personalization
  • close Print Management
  • check Template Management
  • check Video Content

Screenshots

View 4 screenshots 181441 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Gladly vs Zendesk

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