SmartCOMM vs Zendesk

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Smart Communications core markets include Insurance, Financial Services (including Retail Banking), and Healthcare. In addition, we also serve the Retail, Government, Manufacturing and Travel sectors.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating

(0)
4.3 / 5
(2246)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.3 / 5

Customer Support


4.3 / 5

Features & Functionality


4.3 / 5

Value for Money


4.1 / 5

Product Features

  • check Batch Communications
  • close Chat / Messaging
  • check Content Management
  • close Email Distribution
  • check Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • check Personalization
  • close Print Management
  • check Template Management
  • close Video Content
  • check Batch Communications
  • close Chat / Messaging
  • close Content Management
  • check Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • close Personalization
  • close Print Management
  • check Template Management
  • check Video Content

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SmartCOMM vs Zendesk

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