WhatsApp vs Zendesk

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Mobile application for small businesses who wish to quickly and easily communicate with their customers.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.5 / 5
(3022)


4.5 / 5
(2210)

Ideal number of Users

1 - 9

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Batch Communications
  • check Chat / Messaging
  • close Content Management
  • close Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • close Personalization
  • close Print Management
  • close Template Management
  • check Video Content
  • check Batch Communications
  • close Chat / Messaging
  • close Content Management
  • check Email Distribution
  • close Interactive Content
  • check Multi-Channel Communication
  • check On-Demand Communications
  • close Personalization
  • close Print Management
  • check Template Management
  • check Video Content

Screenshots

View 2 screenshots 130905 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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WhatsApp vs Zendesk

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