# Page 10 | Best Customer Engagement Software 2026 | Capterra

> Page 10 - Find the top Customer Engagement software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-engagement-software

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# Best Customer Engagement Software - Page 10

[## Engagely](https://www.capterra.com/p/201714/Engagely/)

[4.2 (5)](https://www.capterra.com/p/201714/Engagely/#reviews)

Engagely.ai is a leading Customer Engagement Automation platform powered with 120+ languages across 35+ modern enterprise channels [Learn more about Engagely](https://www.capterra.com/p/201714/Engagely/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Knowlarity](https://www.capterra.com/p/240811/Knowlarity/)

[4.0 (5)](https://www.capterra.com/p/240811/Knowlarity/#reviews)

Knowlarity is a leading cloud communication provider that aids 6000+ businesses to enhance functions like sales, support & remote work [Learn more about Knowlarity](https://www.capterra.com/p/240811/Knowlarity/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Feefo](https://www.capterra.com/p/160258/Feefo/)

[3.8 (5)](https://www.capterra.com/p/160258/Feefo/#reviews)

Feefo empowers businesses worldwide to collect genuine, verified customer reviews and insights. [Learn more about Feefo](https://www.capterra.com/p/160258/Feefo/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

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[## Mosaicx](https://www.capterra.com/p/265760/Mosaicx/)

[3.8 (5)](https://www.capterra.com/p/265760/Mosaicx/#reviews)

Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees. [Learn more about Mosaicx](https://www.capterra.com/p/265760/Mosaicx/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Freshdesk Omni](https://www.capterra.com/p/10012197/Freshdesk-Omni/)

[3.6 (5)](https://www.capterra.com/p/10012197/Freshdesk-Omni/#reviews)

Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. [Learn more about Freshdesk Omni](https://www.capterra.com/p/10012197/Freshdesk-Omni/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Bonder](https://www.capterra.com/p/10001564/Bonder/)

[5.0 (4)](https://www.capterra.com/p/10001564/Bonder/#reviews)

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product. [Learn more about Bonder](https://www.capterra.com/p/10001564/Bonder/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Softdial Contact Center](https://www.capterra.com/p/27969/Softdial-Contact-Center/)

[5.0 (4)](https://www.capterra.com/p/27969/Softdial-Contact-Center/#reviews)

Flexible Cloud Contact Center Software Platform sold globally as CCaaS, & to enterprises. Fully blended omnichannel, quick deployment. [Learn more about Softdial Contact Center](https://www.capterra.com/p/27969/Softdial-Contact-Center/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## VoyagerNetz](https://www.capterra.com/p/163125/VoyagerNetz/)

[5.0 (4)](https://www.capterra.com/p/163125/VoyagerNetz/#reviews)

A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more. [Learn more about VoyagerNetz](https://www.capterra.com/p/163125/VoyagerNetz/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## CASTANET](https://www.capterra.com/p/237353/CASTANET/)

[5.0 (4)](https://www.capterra.com/p/237353/CASTANET/#reviews)

Cloud Based Software That Automates Your LinkedIn Outreach and Lead Generation [Learn more about CASTANET](https://www.capterra.com/p/237353/CASTANET/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Upzelo](https://www.capterra.com/p/247856/Upzelo/)

[5.0 (4)](https://www.capterra.com/p/247856/Upzelo/#reviews)

One platform for loyalty, referrals & memberships. Transform one-time buyers into lifelong customers. [Learn more about Upzelo](https://www.capterra.com/p/247856/Upzelo/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Geta.ai](https://www.capterra.com/p/10015005/Geta-ai/)

[5.0 (4)](https://www.capterra.com/p/10015005/Geta-ai/#reviews)

Cloud-based tool that lets users handle customer service, generate leads, utilize AI chatbots, and more from a unified platform.  [Learn more about Geta.ai](https://www.capterra.com/p/10015005/Geta-ai/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## yawave](https://www.capterra.com/p/239012/yawave/)

[5.0 (4)](https://www.capterra.com/p/239012/yawave/#reviews)

yawave is a cloud-based user interaction suite that connects content and users. [Learn more about yawave](https://www.capterra.com/p/239012/yawave/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## TierPeak](https://www.capterra.com/p/10004490/TierPeak/)

[5.0 (4)](https://www.capterra.com/p/10004490/TierPeak/#reviews)

TierPeak is a cloud-based software that automates marketing, manages customer relationships, and streamlines operations for businesses. [Learn more about TierPeak](https://www.capterra.com/p/10004490/TierPeak/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Corelation](https://www.capterra.com/p/10011749/Corelation/)

[4.8 (4)](https://www.capterra.com/p/10011749/Corelation/#reviews)

Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter. [Learn more about Corelation](https://www.capterra.com/p/10011749/Corelation/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Quidget](https://www.capterra.com/p/10021282/Quidget/)

[4.8 (4)](https://www.capterra.com/p/10021282/Quidget/#reviews)

Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.  [Learn more about Quidget](https://www.capterra.com/p/10021282/Quidget/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## SightMill](https://www.capterra.com/p/163826/SightMill-NPS-Software/)

[4.8 (4)](https://www.capterra.com/p/163826/SightMill-NPS-Software/#reviews)

Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions. [Learn more about SightMill](https://www.capterra.com/p/163826/SightMill-NPS-Software/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Entytle](https://www.capterra.com/p/174365/Entytle-Insyghts/)

[4.8 (4)](https://www.capterra.com/p/174365/Entytle-Insyghts/#reviews)

Industrial OEM install base recurring revenue platform that provides businesses growth and visibility through better customer targeting [Learn more about Entytle](https://www.capterra.com/p/174365/Entytle-Insyghts/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Ubiquity](https://www.capterra.com/p/169013/Ubiquity/)

[4.8 (4)](https://www.capterra.com/p/169013/Ubiquity/#reviews)

Mobile cloud platform that delivers all the services required to manage, engage, and retain customers on mobile devices. [Learn more about Ubiquity](https://www.capterra.com/p/169013/Ubiquity/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## journy.io](https://www.capterra.com/p/218658/journy-io/)

[4.8 (4)](https://www.capterra.com/p/218658/journy-io/#reviews)

Journy.io is a Customer Success Platform that helps SaaS businesses fight churn, increase ARR, retention, and expansion. [Learn more about journy.io](https://www.capterra.com/p/218658/journy-io/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Vergic](https://www.capterra.com/p/231828/Vergic/)

[4.5 (4)](https://www.capterra.com/p/231828/Vergic/#reviews)

Vergic Engage is a digital engagement platform that offers live chat, chatbots, video/voice, socials based on customer value. [Learn more about Vergic](https://www.capterra.com/p/231828/Vergic/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Square Marketing](https://www.capterra.com/p/276660/Square-Marketing/)

[4.5 (4)](https://www.capterra.com/p/276660/Square-Marketing/#reviews)

Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. [Learn more about Square Marketing](https://www.capterra.com/p/276660/Square-Marketing/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Gallabox](https://www.capterra.com/p/238870/Gallabox/)

[4.5 (4)](https://www.capterra.com/p/238870/Gallabox/#reviews)

Gallabox is a collaborative communication tool, helping convert customer conversations into actions through WhatsApp Business APIs [Learn more about Gallabox](https://www.capterra.com/p/238870/Gallabox/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## LEAP](https://www.capterra.com/p/169095/L-E-A-P/)

[4.5 (4)](https://www.capterra.com/p/169095/L-E-A-P/#reviews)

Control your brands story and relay your messaging directly to consumers with LEAP - a direct to consumer solution. [Learn more about LEAP](https://www.capterra.com/p/169095/L-E-A-P/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Avantage Business](https://www.capterra.com/p/198719/AvantageData/)

[4.3 (4)](https://www.capterra.com/p/198719/AvantageData/#reviews)

Sales prospecting connected software to help businesses meet their daily challenges. [Learn more about Avantage Business](https://www.capterra.com/p/198719/AvantageData/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## INTOUCH](https://www.capterra.com/p/163185/INTOUCH/)

[4.3 (4)](https://www.capterra.com/p/163185/INTOUCH/#reviews)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.  [Learn more about INTOUCH](https://www.capterra.com/p/163185/INTOUCH/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## StoryPulse](https://www.capterra.com/p/146244/StoryPulse/)

[4.3 (4)](https://www.capterra.com/p/146244/StoryPulse/#reviews)

StoryPulse is an ideal platform for Customer Assessments and Learning on the Go. [Learn more about StoryPulse](https://www.capterra.com/p/146244/StoryPulse/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Nosto](https://www.capterra.com/p/160811/Nosto/)

[4.0 (4)](https://www.capterra.com/p/160811/Nosto/#reviews)

Nosto is the world's first Commerce Experience Platform; an integrated suite of data-fueled personalization & merchandising solutions. [Learn more about Nosto](https://www.capterra.com/p/160811/Nosto/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Small Business WiFi](https://www.capterra.com/p/267140/Purple-WiFi/)

[3.8 (4)](https://www.capterra.com/p/267140/Purple-WiFi/#reviews)

For £10\* a month, upskill your guest WiFi, understand your customers, create new conversations, and encourage repeat visits & spend. [Learn more about Small Business WiFi](https://www.capterra.com/p/267140/Purple-WiFi/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## FreshLime](https://www.capterra.com/p/142854/FreshLime/)

[3.3 (4)](https://www.capterra.com/p/142854/FreshLime/#reviews)

FreshLime's customer engagement platform empowers local businesses to increase profitability by driving repeat business. [Learn more about FreshLime](https://www.capterra.com/p/142854/FreshLime/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## social.plus](https://www.capterra.com/p/231518/social-plus/)

[3.3 (4)](https://www.capterra.com/p/231518/social-plus/#reviews)

social.plus offer a full suite of community features with AI analytics, moderation, and monetization tools to drive engagement.  [Learn more about social.plus](https://www.capterra.com/p/231518/social-plus/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## virsaic](https://www.capterra.com/p/10016238/virsaic/)

[5.0 (3)](https://www.capterra.com/p/10016238/virsaic/#reviews)

virsaic® provides a seamless way for companies to manage their customer interactions across all channels, from one cloud platform. [Learn more about virsaic](https://www.capterra.com/p/10016238/virsaic/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## ClientZen](https://www.capterra.com/p/268683/ClientZen/)

[5.0 (3)](https://www.capterra.com/p/268683/ClientZen/#reviews)

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring. [Learn more about ClientZen](https://www.capterra.com/p/268683/ClientZen/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## ActivEngage](https://www.capterra.com/p/155016/ActivEngage/)

[5.0 (3)](https://www.capterra.com/p/155016/ActivEngage/#reviews)

We help dealers connect with customers. We're messaging experts and have products for visibility, engagement, retailing, & retention. [Learn more about ActivEngage](https://www.capterra.com/p/155016/ActivEngage/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## AlphaChat](https://www.capterra.com/p/160781/AlphaChat/)

[5.0 (3)](https://www.capterra.com/p/160781/AlphaChat/#reviews)

Customer service CHAT AUTOMATION TOOL WITH AI chatbots to measure and INCREASE SELF-SERVICE RESOLUTION RATE and customer satisfaction. [Learn more about AlphaChat](https://www.capterra.com/p/160781/AlphaChat/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Support.cc](https://www.capterra.com/p/248602/Supportcc/)

[5.0 (3)](https://www.capterra.com/p/248602/Supportcc/#reviews)

Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99 [Learn more about Support.cc](https://www.capterra.com/p/248602/Supportcc/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## CardClan](https://www.capterra.com/p/240143/CardClan/)

[5.0 (3)](https://www.capterra.com/p/240143/CardClan/#reviews)

Create meaningful relationships with your customers and employees by sending them a digital card. [Learn more about CardClan](https://www.capterra.com/p/240143/CardClan/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## NestDesk](https://www.capterra.com/p/255442/NestDesk/)

[5.0 (3)](https://www.capterra.com/p/255442/NestDesk/#reviews)

NestDesk is a multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales from conversations. [Learn more about NestDesk](https://www.capterra.com/p/255442/NestDesk/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Fullview](https://www.capterra.com/p/247926/Fullview/)

[5.0 (3)](https://www.capterra.com/p/247926/Fullview/#reviews)

Fullview is an AI customer service agent that resolves issues autonomously and guides users through software applications instantly [Learn more about Fullview](https://www.capterra.com/p/247926/Fullview/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## QubeHub.ai](https://www.capterra.com/p/10038910/QubeHub-ai/)

[5.0 (3)](https://www.capterra.com/p/10038910/QubeHub-ai/#reviews)

QubeHub.ai is real estate software that provides an agent portal, AI-powered CRM, and sales tools to help streamline operations. [Learn more about QubeHub.ai](https://www.capterra.com/p/10038910/QubeHub-ai/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Yalt](https://www.capterra.com/p/10017263/Yalt/)

[5.0 (3)](https://www.capterra.com/p/10017263/Yalt/#reviews)

Boost customer engagement with Yalt’s loyalty programs, cashback, gift cards, and communication tools for personalized interactions. [Learn more about Yalt](https://www.capterra.com/p/10017263/Yalt/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Fibotalk](https://www.capterra.com/p/208257/Fibotalk/)

[5.0 (3)](https://www.capterra.com/p/208257/Fibotalk/#reviews)

Product analytics and engagement platform. Find most used features, friction points, users cohorts and application performance impact. [Learn more about Fibotalk](https://www.capterra.com/p/208257/Fibotalk/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## elastic](https://www.capterra.com/p/10004359/Elastic/)

[5.0 (3)](https://www.capterra.com/p/10004359/Elastic/#reviews)

Elastic offers customer service departments an intuitive omnichannel chatbot solution. [Learn more about elastic](https://www.capterra.com/p/10004359/Elastic/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Bubbl](https://www.capterra.com/p/233292/Bubbl/)

[5.0 (3)](https://www.capterra.com/p/233292/Bubbl/#reviews)

Bubbl is an advanced cloud-based campaign and analytics platform. [Learn more about Bubbl](https://www.capterra.com/p/233292/Bubbl/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Gnatta](https://www.capterra.com/p/144153/Gnatta/)

[4.7 (3)](https://www.capterra.com/p/144153/Gnatta/#reviews)

AI-powered customer service platform with omnichannel support, workflow automation, and fully controllable AI Agents. [Learn more about Gnatta](https://www.capterra.com/p/144153/Gnatta/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## OptCulture](https://www.capterra.com/p/163742/OptCulture/)

[4.7 (3)](https://www.capterra.com/p/163742/OptCulture/#reviews)

An easy-to-implement customer loyalty and engagement solution with powerful data-analytics and campaigning features. [Learn more about OptCulture](https://www.capterra.com/p/163742/OptCulture/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Evam](https://www.capterra.com/p/193275/EVAM/)

[4.7 (3)](https://www.capterra.com/p/193275/EVAM/#reviews)

Collects & processes billions of events in real-time to create personalized customer journeys through automated marketing campaigns.  [Learn more about Evam](https://www.capterra.com/p/193275/EVAM/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## e-satisfaction.com](https://www.capterra.com/p/233675/e-satisfaction/)

[4.7 (3)](https://www.capterra.com/p/233675/e-satisfaction/#reviews)

e-satisfaction.com is the Feedback Solution that helps companies open the discussion with their customers and drive business growth. [Learn more about e-satisfaction.com](https://www.capterra.com/p/233675/e-satisfaction/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Apteco PeopleStage](https://www.capterra.com/p/178725/Apteco-PeopleStage/)

[4.7 (3)](https://www.capterra.com/p/178725/Apteco-PeopleStage/#reviews)

INSIGHT INTO ACTION Create, manage, and deliver automated, personalised marketing campaigns across your channels. [Learn more about Apteco PeopleStage](https://www.capterra.com/p/178725/Apteco-PeopleStage/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Guest Suite](https://www.capterra.com/p/196590/Guest-Suite/)

[4.7 (3)](https://www.capterra.com/p/196590/Guest-Suite/#reviews)

Boost your online reputation and local visibility with our customer review management and local marketing tool. [Learn more about Guest Suite](https://www.capterra.com/p/196590/Guest-Suite/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Antlere](https://www.capterra.com/p/169215/Antlere/)

[4.7 (3)](https://www.capterra.com/p/169215/Antlere/#reviews)

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist. [Learn more about Antlere](https://www.capterra.com/p/169215/Antlere/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

Page 10 of 16

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