# Page 11 | Best Customer Engagement Software 2026 | Capterra

> Page 11 - Find the top Customer Engagement software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-engagement-software

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# Best Customer Engagement Software - Page 11

[## Fanomena Events](https://www.capterra.com/p/238248/Fanomena-Events/)

[4.7 (3)](https://www.capterra.com/p/238248/Fanomena-Events/#reviews)

Fanomena Events is the goodie bag for the digital era - with all advantages of the digital marketing. [Learn more about Fanomena Events](https://www.capterra.com/p/238248/Fanomena-Events/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Azuba CCM Platform](https://www.capterra.com/p/122681/Azuba-CCM/)

[4.7 (3)](https://www.capterra.com/p/122681/Azuba-CCM/#reviews)

Azuba's CCM Platform provides communication solutions that can be tailored to healthcare & other industries. [Learn more about Azuba CCM Platform](https://www.capterra.com/p/122681/Azuba-CCM/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Touchpoint MX](https://www.capterra.com/p/232923/Touchpoint-MX/)

[4.7 (3)](https://www.capterra.com/p/232923/Touchpoint-MX/#reviews)

Orchestrate engagement across email, SMS and surveys. Personalise by behaviour, measure impact, and improve CX with NZ support. [Learn more about Touchpoint MX](https://www.capterra.com/p/232923/Touchpoint-MX/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[## StackAdapt](https://www.capterra.com/p/173754/StackAdapt/)

[4.3 (3)](https://www.capterra.com/p/173754/StackAdapt/#reviews)

The best performing native advertising platform helps brands accelerate customer engagement and acquisition. [Learn more about StackAdapt](https://www.capterra.com/p/173754/StackAdapt/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Optimove](https://www.capterra.com/p/131771/Optimove/)

[4.3 (3)](https://www.capterra.com/p/131771/Optimove/#reviews)

Optimove combines the art of marketing with the science of data to autonomously generate actionable insights. [Learn more about Optimove](https://www.capterra.com/p/131771/Optimove/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## iNexus](https://www.capterra.com/p/132732/iNexus/)

[4.3 (3)](https://www.capterra.com/p/132732/iNexus/#reviews)

Remove the SPAM & SCAM likely messages from your dialing campaigns immediately. Increase your contacts by 500% on the first day. [Learn more about iNexus](https://www.capterra.com/p/132732/iNexus/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## LoyaltyXpert](https://www.capterra.com/p/211195/LoyaltyXpert/)

[4.3 (3)](https://www.capterra.com/p/211195/LoyaltyXpert/#reviews)

AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation. [Learn more about LoyaltyXpert](https://www.capterra.com/p/211195/LoyaltyXpert/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Agillic](https://www.capterra.com/p/137848/Agillic/)

[4.3 (3)](https://www.capterra.com/p/137848/Agillic/#reviews)

Agillic powers personalised, omnichannel engagement for businesses, resulting in customer engagement that produces results. [Learn more about Agillic](https://www.capterra.com/p/137848/Agillic/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Nixxis Contact Suite](https://www.capterra.com/p/131585/Nixxis-Contact-Suite/)

[4.3 (3)](https://www.capterra.com/p/131585/Nixxis-Contact-Suite/#reviews)

Nixxis enables seamless inbound & outbound interaction while providing real time statistics to boost agents productivity. [Learn more about Nixxis Contact Suite](https://www.capterra.com/p/131585/Nixxis-Contact-Suite/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Ometria](https://www.capterra.com/p/156810/Ometria/)

[4.0 (3)](https://www.capterra.com/p/156810/Ometria/#reviews)

The leading customer data & experience platform for retail brands. [Learn more about Ometria](https://www.capterra.com/p/156810/Ometria/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Odigo](https://www.capterra.com/p/196966/Odigo/)

[4.0 (3)](https://www.capterra.com/p/196966/Odigo/#reviews)

A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries [Learn more about Odigo](https://www.capterra.com/p/196966/Odigo/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Baremetrics](https://www.capterra.com/p/181846/Baremetrics/)

[3.3 (3)](https://www.capterra.com/p/181846/Baremetrics/#reviews)

Reporting tool that provides metrics and analytics via smart dashboards for teams using Braintree, Recurly, and Stripe. [Learn more about Baremetrics](https://www.capterra.com/p/181846/Baremetrics/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Responso](https://www.capterra.com/p/254788/Responso/)

[5.0 (2)](https://www.capterra.com/p/254788/Responso/#reviews)

Responso is a software that helps e-commerce sellers to automate their customer service process. [Learn more about Responso](https://www.capterra.com/p/254788/Responso/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Hybrid.Chat](https://www.capterra.com/p/180456/Hybrid-Chat/)

[5.0 (2)](https://www.capterra.com/p/180456/Hybrid-Chat/#reviews)

Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement [Learn more about Hybrid.Chat](https://www.capterra.com/p/180456/Hybrid-Chat/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Konvert](https://www.capterra.com/p/228650/Konvert/)

[5.0 (2)](https://www.capterra.com/p/228650/Konvert/#reviews)

Konvert combines LMS and DAM to enhance sales enablement, customer education and content marketing. We deliver B2B e-learning for all. [Learn more about Konvert](https://www.capterra.com/p/228650/Konvert/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Wizu](https://www.capterra.com/p/157687/Wizu/)

[5.0 (2)](https://www.capterra.com/p/157687/Wizu/#reviews)

Wizu is a conversational SaaS platform to help B2B marketers effortlessly gather customer stories, case studies and testimonials. [Learn more about Wizu](https://www.capterra.com/p/157687/Wizu/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## LiveHelp](https://www.capterra.com/p/151605/LiveHelp/)

[5.0 (2)](https://www.capterra.com/p/151605/LiveHelp/#reviews)

Live chat solution for customer engagement. Reply to your customers 24/7. [Learn more about LiveHelp](https://www.capterra.com/p/151605/LiveHelp/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## appICE](https://www.capterra.com/p/247595/appICE/)

[5.0 (2)](https://www.capterra.com/p/247595/appICE/#reviews)

A machine learning based mobile marketing automation platform helping businesses build trustworthy relationships with their customers. [Learn more about appICE](https://www.capterra.com/p/247595/appICE/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Octane AI](https://www.capterra.com/p/213111/Octane-AI/)

[5.0 (2)](https://www.capterra.com/p/213111/Octane-AI/#reviews)

All-in-one platform for Quizzes, Facebook Messenger & SMS automation, and opt-in tools [Learn more about Octane AI](https://www.capterra.com/p/213111/Octane-AI/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Payemoji](https://www.capterra.com/p/10001655/Payemoji/)

[5.0 (2)](https://www.capterra.com/p/10001655/Payemoji/#reviews)

Payemoji provide AI-powered, personalized, secure WhatsApp conversations—built for B2C industries. We enable businesses to engage, sell [Learn more about Payemoji](https://www.capterra.com/p/10001655/Payemoji/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/)

[5.0 (2)](https://www.capterra.com/p/184633/Samplify/#reviews)

Dynata Insights Platform is a single end-to-end solution to address all your insights and advertising needs. [Learn more about Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Scratcher](https://www.capterra.com/p/249137/Scratcher/)

[5.0 (2)](https://www.capterra.com/p/249137/Scratcher/#reviews)

Scratcher is a gamification platform that enables businesses create interactive campaigns with ease, improving campaigns' engagement. [Learn more about Scratcher](https://www.capterra.com/p/249137/Scratcher/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Twixor](https://www.capterra.com/p/199970/Twixor-EnCaps/)

[5.0 (2)](https://www.capterra.com/p/199970/Twixor-EnCaps/#reviews)

Elevating CX with GenAI & NLP on messaging platforms with 25%+ conversion, & 80%+ brand engagement. Trusted by 400+ global clients. [Learn more about Twixor](https://www.capterra.com/p/199970/Twixor-EnCaps/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## OpenText Communications](https://www.capterra.com/p/172352/Exstream/)

[5.0 (2)](https://www.capterra.com/p/172352/Exstream/#reviews)

OpenText Core Business Communication Archive is a cloud-native archiving and eDiscovery platform that captures emails, chat, social med [Learn more about OpenText Communications](https://www.capterra.com/p/172352/Exstream/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Coupontools](https://www.capterra.com/p/145845/Coupontools/)

[5.0 (2)](https://www.capterra.com/p/145845/Coupontools/#reviews)

Generate leads and stimulate conversions by designing, distributing and validating interactive digital (game) coupons and vouchers, [Learn more about Coupontools](https://www.capterra.com/p/145845/Coupontools/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Wrench.ai](https://www.capterra.com/p/10001937/Wrench/)

[5.0 (2)](https://www.capterra.com/p/10001937/Wrench/#reviews)

Wrench.AI distills complex data into painless human insights for organizations that want to truly understand their audience. [Learn more about Wrench.ai](https://www.capterra.com/p/10001937/Wrench/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## CafeX Suite](https://www.capterra.com/p/167318/Live-Assist-by-CafeX/)

[5.0 (2)](https://www.capterra.com/p/167318/Live-Assist-by-CafeX/#reviews)

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls. [Learn more about CafeX Suite](https://www.capterra.com/p/167318/Live-Assist-by-CafeX/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Seraf](https://www.capterra.com/p/10017658/Seraf/)

[5.0 (2)](https://www.capterra.com/p/10017658/Seraf/#reviews)

A Manufacturing AI Platform [Learn more about Seraf](https://www.capterra.com/p/10017658/Seraf/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Mallcomm](https://www.capterra.com/p/181236/Mallcomm/)

[5.0 (2)](https://www.capterra.com/p/181236/Mallcomm/#reviews)

Mallcomm is a leading B2B/B2C digital platform which is being utilised by clients across the globe to engage tenants and customers. [Learn more about Mallcomm](https://www.capterra.com/p/181236/Mallcomm/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Retain](https://www.capterra.com/p/10013522/Retain/)

[5.0 (2)](https://www.capterra.com/p/10013522/Retain/#reviews)

Retain is a white-labeled digital delivery SaaS tool using AI to increase customer engagement in delinquency communications. [Learn more about Retain](https://www.capterra.com/p/10013522/Retain/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Ternair](https://www.capterra.com/p/239742/Ternair/)

[5.0 (2)](https://www.capterra.com/p/239742/Ternair/#reviews)

Data, content and automation in your own hands. Create your own campaigns that you personalize and automate via dynamic templates. [Learn more about Ternair](https://www.capterra.com/p/239742/Ternair/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## BEYABLE](https://www.capterra.com/p/183294/BEYABLE/)

[5.0 (2)](https://www.capterra.com/p/183294/BEYABLE/#reviews)

BEYABLE is a SaaS solution that boosts your conversions by tailoring your site to each visitor, thanks to high-performance analysis and [Learn more about BEYABLE](https://www.capterra.com/p/183294/BEYABLE/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Omnicus](https://www.capterra.com/p/183314/Omnicus/)

[4.5 (2)](https://www.capterra.com/p/183314/Omnicus/#reviews)

Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. [Learn more about Omnicus](https://www.capterra.com/p/183314/Omnicus/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Repro](https://www.capterra.com/p/200847/Repro/)

[4.5 (2)](https://www.capterra.com/p/200847/Repro/#reviews)

Repro provides a comprehensive set of sales maximization tools for enhancing customer connections. [Learn more about Repro](https://www.capterra.com/p/200847/Repro/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## CustoCentrix](https://www.capterra.com/p/239078/CustoCentrix/)

[4.5 (2)](https://www.capterra.com/p/239078/CustoCentrix/#reviews)

Customer data platform that helps Belgian retailers to collect data. Data quality, loyalty programs, marketing automation and more. [Learn more about CustoCentrix](https://www.capterra.com/p/239078/CustoCentrix/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Netmera](https://www.capterra.com/p/183586/Netmera-Mobile-Engagement-Platform/)

[4.5 (2)](https://www.capterra.com/p/183586/Netmera-Mobile-Engagement-Platform/#reviews)

Netmera is an omni-channel customer engagement marketing platform that provides personalized customer experiences.  [Learn more about Netmera](https://www.capterra.com/p/183586/Netmera-Mobile-Engagement-Platform/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## SPREAD](https://www.capterra.com/p/161750/Spread-for-customer/)

[4.5 (2)](https://www.capterra.com/p/161750/Spread-for-customer/#reviews)

Gérez l'acquisition, la conversion et la fidélité client sur une seule plateforme marketing intégrée à vos outils e-commerce. [Learn more about SPREAD](https://www.capterra.com/p/161750/Spread-for-customer/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Flowcode](https://www.capterra.com/p/235051/Flowcode/)

[4.5 (2)](https://www.capterra.com/p/235051/Flowcode/#reviews)

By unifying data-driven design with the latest in QR technology, Flowcode enables contactless connection with speed, security and ease. [Learn more about Flowcode](https://www.capterra.com/p/235051/Flowcode/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Birdeye Messaging](https://www.capterra.com/p/241052/Birdeye-Messaging/)

[4.5 (2)](https://www.capterra.com/p/241052/Birdeye-Messaging/#reviews)

Birdeye Messaging is a customer messaging solution that can manage all messages from prospects and customers. [Learn more about Birdeye Messaging](https://www.capterra.com/p/241052/Birdeye-Messaging/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Vivocha](https://www.capterra.com/p/143056/Vivocha/)

[4.5 (2)](https://www.capterra.com/p/143056/Vivocha/#reviews)

Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools [Learn more about Vivocha](https://www.capterra.com/p/143056/Vivocha/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Prokeep](https://www.capterra.com/p/232139/Prokeep/)

[4.5 (2)](https://www.capterra.com/p/232139/Prokeep/#reviews)

Prokeep: More sales. Better customer experience. Increased workforce productivity — all in one easy-to-use workspace. [Learn more about Prokeep](https://www.capterra.com/p/232139/Prokeep/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## DeepConverse](https://www.capterra.com/p/238118/DeepConverse/)

[4.5 (2)](https://www.capterra.com/p/238118/DeepConverse/#reviews)

DeepConverse is a customer support automation platform to reduce your support load by up to 80%. [Learn more about DeepConverse](https://www.capterra.com/p/238118/DeepConverse/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Vocally](https://www.capterra.com/p/231239/Vocally/)

[4.5 (2)](https://www.capterra.com/p/231239/Vocally/#reviews)

Use visual product feedback to improve user experience and keep users coming back. [Learn more about Vocally](https://www.capterra.com/p/231239/Vocally/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Tatvam](https://www.capterra.com/p/185479/Tatvam/)

[4.5 (2)](https://www.capterra.com/p/185479/Tatvam/#reviews)

A customer feedback analysis and management product. Tatvam helps you, monitor, analyze, and gather insights about your business. [Learn more about Tatvam](https://www.capterra.com/p/185479/Tatvam/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## ChatGen](https://www.capterra.com/p/210215/Chatgen/)

[4.5 (2)](https://www.capterra.com/p/210215/Chatgen/#reviews)

Hybrid chatbot platform where you can capture and engage your website visitors as per their behavior. [Learn more about ChatGen](https://www.capterra.com/p/210215/Chatgen/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Airy](https://www.capterra.com/p/179622/Airy-Messenger/)

[4.0 (2)](https://www.capterra.com/p/179622/Airy-Messenger/#reviews)

Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging. [Learn more about Airy](https://www.capterra.com/p/179622/Airy-Messenger/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Adxstudio Portals](https://www.capterra.com/p/61588/Adxstudio-Portals/)

[4.0 (2)](https://www.capterra.com/p/61588/Adxstudio-Portals/#reviews)

Web-based software, compatible with CRM 2015 & CRM Online, offering personalized portals, dynamic web templates, and CRM form. [Learn more about Adxstudio Portals](https://www.capterra.com/p/61588/Adxstudio-Portals/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Promoboxx](https://www.capterra.com/p/173919/Promoboxx/)

[4.0 (2)](https://www.capterra.com/p/173919/Promoboxx/#reviews)

Promoboxx is a software platform for brands to engage their independent retailers with brand-compliant digital marketing. [Learn more about Promoboxx](https://www.capterra.com/p/173919/Promoboxx/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## Aimylogic](https://www.capterra.com/p/232740/Aimylogic/)

[4.0 (2)](https://www.capterra.com/p/232740/Aimylogic/#reviews)

A cloud-based visual builder software designed to create AI-powered text and voice bots. [Learn more about Aimylogic](https://www.capterra.com/p/232740/Aimylogic/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

[## CX Genie](https://www.capterra.com/p/10022689/CX-Genie/)

[4.0 (2)](https://www.capterra.com/p/10022689/CX-Genie/#reviews)

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations [Learn more about CX Genie](https://www.capterra.com/p/10022689/CX-Genie/)

Customer Engagement features reviewers most value

Activity Dashboard

Alerts/Notifications

Communication Management

Customer History

Engagement Tracking

Live Chat

Multi-Channel Communication

Reporting/Analytics

Third-Party Integrations

Page 11 of 16

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