# Page 4 | Best Customer Engagement Software 2026 | Capterra > Page 4 - Find the top Customer Engagement software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-engagement-software --- # Best Customer Engagement Software - Page 4 [## Customerly](https://www.capterra.com/p/173977/Customerly/) [4.5 (70)](https://www.capterra.com/p/173977/Customerly/reviews/) Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. [Learn more about Customerly](https://www.capterra.com/p/173977/Customerly/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Landbot](https://www.capterra.com/p/153051/Landbot/) [4.4 (70)](https://www.capterra.com/p/153051/Landbot/reviews/) Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies.  [Learn more about Landbot](https://www.capterra.com/p/153051/Landbot/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## UserVoice](https://www.capterra.com/p/135908/UserVoice/) [4.3 (70)](https://www.capterra.com/p/135908/UserVoice/reviews/) UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. [Learn more about UserVoice](https://www.capterra.com/p/135908/UserVoice/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Engageware](https://www.capterra.com/p/45552/Engageware/) [4.2 (70)](https://www.capterra.com/p/45552/Engageware/reviews/) Organizations that use our customer engagement solutions deliver quality customer experiences enabling faster growth and efficiency. [Learn more about Engageware](https://www.capterra.com/p/45552/Engageware/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Ideagen Collaboration Portal](https://www.capterra.com/p/79081/Ideagen-Huddle/) [4.5 (68)](https://www.capterra.com/p/79081/Ideagen-Huddle/reviews/) Ideagen Huddle’s cloud-based collaborative workspaces keep clients engaged, content secure, and teams on track. [Learn more about Ideagen Collaboration Portal](https://www.capterra.com/p/79081/Ideagen-Huddle/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) [4.5 (67)](https://www.capterra.com/p/231201/KenytAI/reviews/) Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots [Learn more about Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Involve.me](https://www.capterra.com/p/241622/brandquiz/) [4.4 (67)](https://www.capterra.com/p/241622/brandquiz/reviews/) The AI quiz funnel builder with built-in email automation, ideal for businesses with high-value leads. [Learn more about Involve.me](https://www.capterra.com/p/241622/brandquiz/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Influence](https://www.capterra.com/p/180629/Influence/) [4.2 (66)](https://www.capterra.com/p/180629/Influence/reviews/) Lead conversion solution that helps businesses track website traffic, capture consumer details and monitor real-time user activities. [Learn more about Influence](https://www.capterra.com/p/180629/Influence/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Upnify CRM](https://www.capterra.com/p/232132/Upnify-CRM/) [4.8 (64)](https://www.capterra.com/p/232132/Upnify-CRM/reviews/) Upnify CRM, designed by sales Professionals, is the sales management system that will help you to increase your company's revenue. [Learn more about Upnify CRM](https://www.capterra.com/p/232132/Upnify-CRM/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) [4.7 (64)](https://www.capterra.com/p/175189/GuideCX/reviews/) GUIDEcx is a customer onboarding platform for internal and external teams focused on engaging customers to decrease churn.  [Learn more about GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Textla](https://www.capterra.com/p/10017171/Textla/) [5.0 (63)](https://www.capterra.com/p/10017171/Textla/reviews/) Textla is the best priced and easiest-to-use SMS marketing platform. Send bulk texts, two-way text, manage contacts, and more. [Learn more about Textla](https://www.capterra.com/p/10017171/Textla/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Waitwhile](https://www.capterra.com/p/152494/Waitwhile/) [4.7 (63)](https://www.capterra.com/p/152494/Waitwhile/reviews/) Know the services and staff members guests prefer, the text conversations you had and more. Easily open up new marketing opportunities. [Learn more about Waitwhile](https://www.capterra.com/p/152494/Waitwhile/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## WalkMe](https://www.capterra.com/p/131194/WalkMe/) [4.4 (63)](https://www.capterra.com/p/131194/WalkMe/reviews/) WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI. [Learn more about WalkMe](https://www.capterra.com/p/131194/WalkMe/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Iterable](https://www.capterra.com/p/143902/Iterable/) [4.3 (63)](https://www.capterra.com/p/143902/Iterable/reviews/) Iterable is an AI-powered cross-channel communication platform that helps brands deliver joyful experiences to their customers. [Learn more about Iterable](https://www.capterra.com/p/143902/Iterable/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## SurveyLab](https://www.capterra.com/p/80891/mySurveyLab-com/) [4.9 (62)](https://www.capterra.com/p/80891/mySurveyLab-com/reviews/) Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more! [Learn more about SurveyLab](https://www.capterra.com/p/80891/mySurveyLab-com/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Sopro](https://www.capterra.com/p/169266/SoPro-Social-Prospecting/) [4.7 (60)](https://www.capterra.com/p/169266/SoPro-Social-Prospecting/reviews/) Sopro helps B2B firms sell more with expert-led, multi-channel outreach that builds bespoke audiences and delivers leads to your CRM. [Learn more about Sopro](https://www.capterra.com/p/169266/SoPro-Social-Prospecting/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Jahia](https://www.capterra.com/p/196073/Jahia/) [4.6 (59)](https://www.capterra.com/p/196073/Jahia/reviews/) Jahia is the best rated CMS with content personalization built at its core. It is commonly used to build powerful websites and portals. [Learn more about Jahia](https://www.capterra.com/p/196073/Jahia/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## MoEngage](https://www.capterra.com/p/164687/Sherpa/) [4.3 (58)](https://www.capterra.com/p/164687/Sherpa/reviews/) MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights. [Learn more about MoEngage](https://www.capterra.com/p/164687/Sherpa/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Delighted](https://www.capterra.com/p/157973/Delighted/) [4.8 (57)](https://www.capterra.com/p/157973/Delighted/reviews/) Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights. [Learn more about Delighted](https://www.capterra.com/p/157973/Delighted/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Froged](https://www.capterra.com/p/196490/Froged/) [4.5 (56)](https://www.capterra.com/p/196490/Froged/reviews/) Improve your Customer Engagement and nurture your clients throughout their entire lifecycle with one single & adaptable tech platform. [Learn more about Froged](https://www.capterra.com/p/196490/Froged/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Skalin](https://www.capterra.com/p/236134/Skalin/) [4.9 (55)](https://www.capterra.com/p/236134/Skalin/reviews/) Skalin - Experience the future of Customer Success [Learn more about Skalin](https://www.capterra.com/p/236134/Skalin/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Botsplash](https://www.capterra.com/p/182423/Botsplash/) [4.5 (55)](https://www.capterra.com/p/182423/Botsplash/reviews/) Live, automated, and Generative AI omnichannel chat platform helping agents and consumers to engage across multiple digital channels. [Learn more about Botsplash](https://www.capterra.com/p/182423/Botsplash/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## ClearSlide](https://www.capterra.com/p/136444/ClearSlide/) [3.9 (54)](https://www.capterra.com/p/136444/ClearSlide/reviews/) Cloud-based sales engagement and behavior analytics solution that tracks customer interactions via email content and presentations. [Learn more about ClearSlide](https://www.capterra.com/p/136444/ClearSlide/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## OneHash CRM](https://www.capterra.com/p/206491/OneHash/) [4.6 (53)](https://www.capterra.com/p/206491/OneHash/reviews/) A Robust, Scalable, Economical, & Fully- Featured platform with CRM, ERP, HCM, Project Management and Helpdesk solution. [Learn more about OneHash CRM](https://www.capterra.com/p/206491/OneHash/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Coosto](https://www.capterra.com/p/194302/Coosto/) [4.2 (53)](https://www.capterra.com/p/194302/Coosto/reviews/) Coosto is a leading content & social media marketing tool that is designed to help marketers create and distribute valuable content. [Learn more about Coosto](https://www.capterra.com/p/194302/Coosto/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Liveoak](https://www.capterra.com/p/145292/Liveoak/) [4.4 (52)](https://www.capterra.com/p/145292/Liveoak/reviews/) Liveoak Technologies. We get virtual business done. [Learn more about Liveoak](https://www.capterra.com/p/145292/Liveoak/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Great Recruiters](https://www.capterra.com/p/186946/Great-Recruiters/) [4.9 (51)](https://www.capterra.com/p/186946/Great-Recruiters/reviews/) Reputation management solution built for staffing agencies to capture candidate feedback in real time and improve recruiting process. [Learn more about Great Recruiters](https://www.capterra.com/p/186946/Great-Recruiters/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Questback](https://www.capterra.com/p/275590/Questback/) [4.7 (51)](https://www.capterra.com/p/275590/Questback/reviews/) Questback is a Customer Engagement Management platform. [Learn more about Questback](https://www.capterra.com/p/275590/Questback/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## MeltingSpot](https://www.capterra.com/p/218854/MeltingSpot/) [4.6 (49)](https://www.capterra.com/p/218854/MeltingSpot/reviews/) Optimize user engagement by delivering personalized, contextual content directly within your product, fostering long-term interaction. [Learn more about MeltingSpot](https://www.capterra.com/p/218854/MeltingSpot/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## 3CLogic](https://www.capterra.com/p/121250/Cloud-Call-Center/) [4.3 (49)](https://www.capterra.com/p/121250/Cloud-Call-Center/reviews/) Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees. [Learn more about 3CLogic](https://www.capterra.com/p/121250/Cloud-Call-Center/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Gainsight CS](https://www.capterra.com/p/148980/Gainsight/) [4.4 (48)](https://www.capterra.com/p/148980/Gainsight/reviews/) Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement. [Learn more about Gainsight CS](https://www.capterra.com/p/148980/Gainsight/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Aligned](https://www.capterra.com/p/265841/Aligned/) [4.9 (47)](https://www.capterra.com/p/265841/Aligned/reviews/) Build personalized workspaces for each deal, uncover blindspots and win more deals.  [Learn more about Aligned](https://www.capterra.com/p/265841/Aligned/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Userlane](https://www.capterra.com/p/157465/Userlane/) [4.5 (47)](https://www.capterra.com/p/157465/Userlane/reviews/) Userlane measures software engagement with HEART analytics, assists users in-app, and closes the loop between insight and action.  [Learn more about Userlane](https://www.capterra.com/p/157465/Userlane/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Blackhawk Network](https://www.capterra.com/p/10007371/Blackhawk-Network/) [4.9 (46)](https://www.capterra.com/p/10007371/Blackhawk-Network/reviews/) BHN is a rewards and incentives pioneer with 20+ years of experience helping create meaningful experiences for customers and employees. [Learn more about Blackhawk Network](https://www.capterra.com/p/10007371/Blackhawk-Network/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## CallPage](https://www.capterra.com/p/153696/CallPage/) [4.5 (45)](https://www.capterra.com/p/153696/CallPage/reviews/) Engage your customers with faster response times. Connect with your users in just 28 seconds. [Learn more about CallPage](https://www.capterra.com/p/153696/CallPage/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Whispir](https://www.capterra.com/p/173457/Whispir/) [4.3 (45)](https://www.capterra.com/p/173457/Whispir/reviews/) Whispir is a cloud platform for automating intelligent, rich communications. [Learn more about Whispir](https://www.capterra.com/p/173457/Whispir/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Shape](https://www.capterra.com/p/173673/SetShape/) [4.7 (44)](https://www.capterra.com/p/173673/SetShape/reviews/) The most flexible CRM ever created! [Learn more about Shape](https://www.capterra.com/p/173673/SetShape/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Clientify](https://www.capterra.com/p/218432/Clientify/) [4.4 (44)](https://www.capterra.com/p/218432/Clientify/reviews/) La solucion para pymes que quieren trabajar de forma eficiente la comunicación con clientes, sus ventas y sus acciones de marketing.  [Learn more about Clientify](https://www.capterra.com/p/218432/Clientify/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Disciple](https://www.capterra.com/p/171731/DISCIPLE/) [4.5 (42)](https://www.capterra.com/p/171731/DISCIPLE/reviews/) Our interactive software drive 16x more engagement than typically seen on branded social media pages. [Learn more about Disciple](https://www.capterra.com/p/171731/DISCIPLE/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Screeb](https://www.capterra.com/p/239744/Screeb/) [4.5 (42)](https://www.capterra.com/p/239744/Screeb/reviews/) We help companies to understand, ask, engage and guide their users, all in one place. [Learn more about Screeb](https://www.capterra.com/p/239744/Screeb/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## INSIDE](https://www.capterra.com/p/148963/INSIDE/) [4.6 (41)](https://www.capterra.com/p/148963/INSIDE/reviews/) Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world. [Learn more about INSIDE](https://www.capterra.com/p/148963/INSIDE/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Conversational Cloud](https://www.capterra.com/p/225424/Conversational-Cloud/) [4.3 (41)](https://www.capterra.com/p/225424/Conversational-Cloud/reviews/) LivePerson is the industry leader in AI-powered customer engagement platforms to build & nurture customer relationships. [Learn more about Conversational Cloud](https://www.capterra.com/p/225424/Conversational-Cloud/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Revetize](https://www.capterra.com/p/177461/Revetize/) [4.8 (40)](https://www.capterra.com/p/177461/Revetize/reviews/) Customer Marketing Software for Small to Midsize Businesses. Referral, Review and Customer Engagement Campaigns are our jam.  [Learn more about Revetize](https://www.capterra.com/p/177461/Revetize/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## B2Chat](https://www.capterra.com/p/239309/B2Chat/) [4.8 (39)](https://www.capterra.com/p/239309/B2Chat/reviews/) B2Chat is a Web App software that offers users an all in one instant messaging and chat solution.  [Learn more about B2Chat](https://www.capterra.com/p/239309/B2Chat/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## SendX](https://www.capterra.com/p/158112/SendX/) [4.6 (39)](https://www.capterra.com/p/158112/SendX/reviews/) SendX is an AI-powered email marketing platform built to maximize deliverability for high-volume senders.  [Learn more about SendX](https://www.capterra.com/p/158112/SendX/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Annex Cloud Loyalty Experience Platform](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/) [4.2 (39)](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/reviews/) Annex Cloud's customer engagement solutions help keep your customers engaged and loyal to your brand with omnichannel capabilities. [Learn more about Annex Cloud Loyalty Experience Platform](https://www.capterra.com/p/164609/Customer-Loyalty-Cloud/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## InputKit](https://www.capterra.com/p/174672/InputKit/) [4.9 (38)](https://www.capterra.com/p/174672/InputKit/#reviews) Optimize your customer experience with authentic feedback, customer satisfaction surveys and concrete performance indicators. [Learn more about InputKit](https://www.capterra.com/p/174672/InputKit/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Pemcards](https://www.capterra.com/p/200079/PEM/) [4.8 (38)](https://www.capterra.com/p/200079/PEM/#reviews) Pemcards is the user-generated content marketing platform. [Learn more about Pemcards](https://www.capterra.com/p/200079/PEM/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/) [4.7 (38)](https://www.capterra.com/p/163266/CapitolCanary/reviews/) Capitol Canary is the world's leading technology company for public policy engagement, built to empower the advocate in everyone. [Learn more about Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Quiq](https://www.capterra.com/p/166780/Quiq-Messaging/) [4.5 (37)](https://www.capterra.com/p/166780/Quiq-Messaging/reviews/) Engage with your customers on SMS/text, web chat, and social with the help of AI powered chatbots, routing, and queuing. [Learn more about Quiq](https://www.capterra.com/p/166780/Quiq-Messaging/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Page 4 of 16 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (734) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Communication Management Customer Experience Management Customer History Customer Portal Email Management Engagement Tracking Feedback Management Gamification Generative AI Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Third-Party Integrations Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Demo Software](https://www.capterra.com/demo-software/)[Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Partner Management Software](https://www.capterra.com/partner-management-software/)[Customer Advocacy Software](https://www.capterra.com/customer-advocacy-software/)[Customer Identity and Access Management (CIAM) Software](https://www.capterra.com/ciam-software/)[Customer Reference Management Software](https://www.capterra.com/customer-reference-management-software/)[Channel Management Software](https://www.capterra.com/channel-management-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Referral Software](https://www.capterra.com/referral-software/)