# Page 6 | Best Customer Engagement Software 2026 | Capterra > Page 6 - Find the top Customer Engagement software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-engagement-software --- # Best Customer Engagement Software - Page 6 [## Engage360](https://www.capterra.com/p/159192/Browser-Push-Notifications/) [4.4 (23)](https://www.capterra.com/p/159192/Browser-Push-Notifications/reviews/) Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions & conversations [Learn more about Engage360](https://www.capterra.com/p/159192/Browser-Push-Notifications/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## hello24.ai](https://www.capterra.com/p/265016/hello24ai/) [4.7 (22)](https://www.capterra.com/p/265016/hello24ai/reviews/) hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp. [Learn more about hello24.ai](https://www.capterra.com/p/265016/hello24ai/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Arena](https://www.capterra.com/p/186809/Arena/) [4.5 (22)](https://www.capterra.com/p/186809/Arena/reviews/) Arena is developing the next generation of live engagement tools powered by 1st party data, to build trusted, live audiences everywhere [Learn more about Arena](https://www.capterra.com/p/186809/Arena/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Pexip Engage](https://www.capterra.com/p/265294/Pexip-Engage/) [4.5 (22)](https://www.capterra.com/p/265294/Pexip-Engage/reviews/) Connect with prospects and clients through a user-friendly appointment scheduling experience and fully branded video meetings. [Learn more about Pexip Engage](https://www.capterra.com/p/265294/Pexip-Engage/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## iAdvize](https://www.capterra.com/p/149186/iAdvize/) [4.2 (22)](https://www.capterra.com/p/149186/iAdvize/reviews/) iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences. [Learn more about iAdvize](https://www.capterra.com/p/149186/iAdvize/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## eBanqo](https://www.capterra.com/p/233497/eBanqo/) [4.2 (22)](https://www.capterra.com/p/233497/eBanqo/#reviews) A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels. [Learn more about eBanqo](https://www.capterra.com/p/233497/eBanqo/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Listrak](https://www.capterra.com/p/64230/Listrak/) [4.0 (22)](https://www.capterra.com/p/64230/Listrak/reviews/) Listrak powers real-time, personalized engagement that drives loyalty, repeat purchases, and long-term customer value. [Learn more about Listrak](https://www.capterra.com/p/64230/Listrak/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## youengage](https://www.capterra.com/p/229598/youengage/) [4.9 (21)](https://www.capterra.com/p/229598/youengage/reviews/) Customer engagement solution to help generate leads, engage users, and get feedback using quizzes, surveys, polls, live Q&A, and more. [Learn more about youengage](https://www.capterra.com/p/229598/youengage/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Replyco](https://www.capterra.com/p/204918/Replyco/) [4.7 (21)](https://www.capterra.com/p/204918/Replyco/reviews/) Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces. [Learn more about Replyco](https://www.capterra.com/p/204918/Replyco/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## charles](https://www.capterra.com/p/229087/Charles/) [4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/) WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. [Learn more about charles](https://www.capterra.com/p/229087/Charles/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Ackroo](https://www.capterra.com/p/213549/Ackroo/) [4.2 (21)](https://www.capterra.com/p/213549/Ackroo/reviews/) Ackroo is your one-stop-shop for an all-in-one customer loyalty software solution. [Learn more about Ackroo](https://www.capterra.com/p/213549/Ackroo/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Acquire](https://www.capterra.com/p/146821/Acquire/) [5.0 (20)](https://www.capterra.com/p/146821/Acquire/reviews/) Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. [Learn more about Acquire](https://www.capterra.com/p/146821/Acquire/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## NextMe](https://www.capterra.com/p/165482/NextMe/) [4.9 (20)](https://www.capterra.com/p/165482/NextMe/reviews/) NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers. [Learn more about NextMe](https://www.capterra.com/p/165482/NextMe/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Qualaroo](https://www.capterra.com/p/114046/Qualaroo/) [4.7 (20)](https://www.capterra.com/p/114046/Qualaroo/reviews/) Best customer feedback tool for companies requiring actionable feedback from customers to detect satisfaction gaps and resolve issues. [Learn more about Qualaroo](https://www.capterra.com/p/114046/Qualaroo/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## GoGoGuest](https://www.capterra.com/p/176249/GoGoGuest/) [4.7 (20)](https://www.capterra.com/p/176249/GoGoGuest/reviews/) End-to-end data, marketing analytics and automation platform for small and big businesses. [Learn more about GoGoGuest](https://www.capterra.com/p/176249/GoGoGuest/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Square Loyalty](https://www.capterra.com/p/276727/Square-Loyalty/) [4.7 (20)](https://www.capterra.com/p/276727/Square-Loyalty/reviews/) Square Loyalty provides a more personalized experience for each customer while viewing the latest news, discounts, and promotions. [Learn more about Square Loyalty](https://www.capterra.com/p/276727/Square-Loyalty/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Gleam Apps](https://www.capterra.com/p/199369/Gleam-Apps/) [4.6 (20)](https://www.capterra.com/p/199369/Gleam-Apps/reviews/) Gleam is a marketing platform designed to help you grow & engage your community. Trusted by over 10,000+ businesses globally. [Learn more about Gleam Apps](https://www.capterra.com/p/199369/Gleam-Apps/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Smaply](https://www.capterra.com/p/177161/Smaply/) [4.4 (20)](https://www.capterra.com/p/177161/Smaply/reviews/) Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients. [Learn more about Smaply](https://www.capterra.com/p/177161/Smaply/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Pushwoosh](https://www.capterra.com/p/163449/Pushwoosh/) [4.4 (20)](https://www.capterra.com/p/163449/Pushwoosh/reviews/) Ignite app growth with personalized omnichannel engagement through push notifications, in-app messages, emails, WhatsApp, and SMS. [Learn more about Pushwoosh](https://www.capterra.com/p/163449/Pushwoosh/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Dixa](https://www.capterra.com/p/159488/Dixa/) [4.3 (20)](https://www.capterra.com/p/159488/Dixa/reviews/) Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard. [Learn more about Dixa](https://www.capterra.com/p/159488/Dixa/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Aimtell](https://www.capterra.com/p/148573/Aimtell/) [4.6 (19)](https://www.capterra.com/p/148573/Aimtell/reviews/) Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. [Learn more about Aimtell](https://www.capterra.com/p/148573/Aimtell/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) [4.5 (19)](https://www.capterra.com/p/178584/Survey2Connect/reviews/) XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery. [Learn more about XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Antavo](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/) [4.4 (19)](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/reviews/) Antavo helps businesses design the loyalty program of their dreams. The scalable, pure-play loyalty technology is easy to integrate.  [Learn more about Antavo](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## RepairQ](https://www.capterra.com/p/158385/RepairQ/) [4.2 (19)](https://www.capterra.com/p/158385/RepairQ/reviews/) Simplify retail repair with RepairQ, an all-in-one software. POS, ticket tracking, inventory, CRM, BI & more in an easy-to-use platform [Learn more about RepairQ](https://www.capterra.com/p/158385/RepairQ/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## inconnect](https://www.capterra.com/p/164772/OmniChannel/) [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/) [4.9 (18)](https://www.capterra.com/p/133435/Customer-Thermometer/reviews/) 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email. [Learn more about Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Forumbee](https://www.capterra.com/p/135384/Forumbee/) [4.9 (18)](https://www.capterra.com/p/135384/Forumbee/reviews/) Modern cloud-based online community and knowledge base software. Engage your customers and employees with your own branded community. [Learn more about Forumbee](https://www.capterra.com/p/135384/Forumbee/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Idiomatic](https://www.capterra.com/p/237658/Idiomatic/) [4.7 (18)](https://www.capterra.com/p/237658/Idiomatic/reviews/) Idiomatic provides instant Voice of Customer within minutes. Any help desk, any survey, any feedback, any scale. Try for free today! [Learn more about Idiomatic](https://www.capterra.com/p/237658/Idiomatic/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Dialog Insight](https://www.capterra.com/p/143671/Dialog-Insight/) [4.7 (18)](https://www.capterra.com/p/143671/Dialog-Insight/reviews/) A complete and easy to use email marketing platform including features like marketing automation, analytics & advanced personalization. [Learn more about Dialog Insight](https://www.capterra.com/p/143671/Dialog-Insight/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Reflektion](https://www.capterra.com/p/156141/Reflektion/) [4.6 (18)](https://www.capterra.com/p/156141/Reflektion/reviews/) A next-generation platform for incredibly individualized customer engagement. [Learn more about Reflektion](https://www.capterra.com/p/156141/Reflektion/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## iZooto](https://www.capterra.com/p/153934/iZooto/) [4.2 (18)](https://www.capterra.com/p/153934/iZooto/reviews/) iZooto is the world's first Owned Audience Marketing Solution that helps publishers build, own and engage their audience. [Learn more about iZooto](https://www.capterra.com/p/153934/iZooto/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Korra](https://www.capterra.com/p/238942/Korra/) [4.8 (17)](https://www.capterra.com/p/238942/Korra/reviews/) Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. [Learn more about Korra](https://www.capterra.com/p/238942/Korra/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Insider One](https://www.capterra.com/p/160085/InOne/) [4.8 (17)](https://www.capterra.com/p/160085/InOne/#reviews) The #1 platform that brings everything marketing & customer engagement teams need in one place so they can reach their peak potential.  [Learn more about Insider One](https://www.capterra.com/p/160085/InOne/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Customerscore.io](https://www.capterra.com/p/10025816/Customerscore-io/) [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams. [Learn more about Customerscore.io](https://www.capterra.com/p/10025816/Customerscore-io/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Heyday](https://www.capterra.com/p/177804/Heyday-ai/) [4.6 (17)](https://www.capterra.com/p/177804/Heyday-ai/reviews/) The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX. [Learn more about Heyday](https://www.capterra.com/p/177804/Heyday-ai/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## CustomShow](https://www.capterra.com/p/157690/CustomShow/) [4.5 (17)](https://www.capterra.com/p/157690/CustomShow/reviews/) CustomShow: Online editor for stunning, video-rich presentations. Simplify sharing with a link. Real-time brand control. Customize [Learn more about CustomShow](https://www.capterra.com/p/157690/CustomShow/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Custellence](https://www.capterra.com/p/166696/Custellence/) [4.4 (17)](https://www.capterra.com/p/166696/Custellence/reviews/) The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience [Learn more about Custellence](https://www.capterra.com/p/166696/Custellence/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Clootrack](https://www.capterra.com/p/10004460/Clootrack/) [5.0 (16)](https://www.capterra.com/p/10004460/Clootrack/#reviews) Clootrack is an AI-powered CX analytics platform that delivers accurate customer insights for smarter decisions. [Learn more about Clootrack](https://www.capterra.com/p/10004460/Clootrack/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Nickelled](https://www.capterra.com/p/137329/Nickelled/) [4.9 (16)](https://www.capterra.com/p/137329/Nickelled/reviews/) Make simple, step-by-step website walkthroughs for onboarding and converting every user. [Learn more about Nickelled](https://www.capterra.com/p/137329/Nickelled/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Pirsonal](https://www.capterra.com/p/172218/Pirsonal/) [4.8 (16)](https://www.capterra.com/p/172218/Pirsonal/reviews/) Simple, flexible personalized video marketing software anyone in your team can use to engage with customers with video automatically. [Learn more about Pirsonal](https://www.capterra.com/p/172218/Pirsonal/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Talon.One](https://www.capterra.com/p/159778/Talon-One/) [4.8 (16)](https://www.capterra.com/p/159778/Talon-One/reviews/) Offer your customers a personalized and memorable experience without building your engagement program from scratch. [Learn more about Talon.One](https://www.capterra.com/p/159778/Talon-One/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Wiremo](https://www.capterra.com/p/162824/Wiremo/) [4.7 (16)](https://www.capterra.com/p/162824/Wiremo/reviews/) Show customers you care with Wiremo’s review request email feature. Automatically display great reviews on your website to boost sales. [Learn more about Wiremo](https://www.capterra.com/p/162824/Wiremo/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Cohere](https://www.capterra.com/p/239677/Cohere/) [4.3 (16)](https://www.capterra.com/p/239677/Cohere/#reviews) Exceed customer expectations 24/7/365. Drive support costs down, and CSAT up.  [Learn more about Cohere](https://www.capterra.com/p/239677/Cohere/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## REVE Chat](https://www.capterra.com/p/152292/REVE-Chat/) [4.2 (16)](https://www.capterra.com/p/152292/REVE-Chat/reviews/) REVE Chat is a comprehensive customer service platform that offers live chat, chatbot, ticketing system, and much more.  [Learn more about REVE Chat](https://www.capterra.com/p/152292/REVE-Chat/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Magic](https://www.capterra.com/p/10003392/Magic/) [4.9 (15)](https://www.capterra.com/p/10003392/Magic/reviews/) Magic's all-in-one platform empowers local businesses to manage online reviews, customers, marketing, and revenue growth with ease. [Learn more about Magic](https://www.capterra.com/p/10003392/Magic/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Scal-e](https://www.capterra.com/p/196666/Scal-e/) [4.9 (15)](https://www.capterra.com/p/196666/Scal-e/reviews/) Scal-e centralise les données clients et orchestre des campagnes omnicanales pour réduire les coûts d’acquisition et de fidélisation. [Learn more about Scal-e](https://www.capterra.com/p/196666/Scal-e/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/) [4.9 (15)](https://www.capterra.com/p/189329/Online-Reputation-Management/reviews/) Customer experience management and restaurant intelligence platform [Learn more about GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Zoovu](https://www.capterra.com/p/147536/Zoovu/) [4.8 (15)](https://www.capterra.com/p/147536/Zoovu/reviews/) Collect, clean, and enrich data from 1000s of products in days so its easier to build product discovery experiences your customers love [Learn more about Zoovu](https://www.capterra.com/p/147536/Zoovu/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Spendgo](https://www.capterra.com/p/173504/Spendgo/) [4.7 (15)](https://www.capterra.com/p/173504/Spendgo/reviews/) Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.  [Learn more about Spendgo](https://www.capterra.com/p/173504/Spendgo/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Selligent](https://www.capterra.com/p/164255/Selligent/) [4.6 (15)](https://www.capterra.com/p/164255/Selligent/reviews/) Selligent is a multi-channel platform that blends insight and engagement to meet consumers' needs moment by moment. [Learn more about Selligent](https://www.capterra.com/p/164255/Selligent/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Page 6 of 16 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (734) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Communication Management Customer Experience Management Customer History Customer Portal Email Management Engagement Tracking Feedback Management Gamification Generative AI Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Third-Party Integrations Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Demo Software](https://www.capterra.com/demo-software/)[Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Partner Management Software](https://www.capterra.com/partner-management-software/)[Customer Advocacy Software](https://www.capterra.com/customer-advocacy-software/)[Customer Identity and Access Management (CIAM) Software](https://www.capterra.com/ciam-software/)[Customer Reference Management Software](https://www.capterra.com/customer-reference-management-software/)[Channel Management Software](https://www.capterra.com/channel-management-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Referral Software](https://www.capterra.com/referral-software/)