# Page 7 | Best Customer Engagement Software 2026 | Capterra > Page 7 - Find the top Customer Engagement software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-engagement-software --- # Best Customer Engagement Software - Page 7 [## SimpleWorks](https://www.capterra.com/p/144850/SimpleCRM/) [4.5 (15)](https://www.capterra.com/p/144850/SimpleCRM/reviews/) SimpleCRM boosts engagement with AI-driven segmentation, multi-channel campaigns, chat support, and real-time analytics [Learn more about SimpleWorks](https://www.capterra.com/p/144850/SimpleCRM/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## The Loop Experience Platform](https://www.capterra.com/p/171903/Benbria-Loop/) [4.4 (15)](https://www.capterra.com/p/171903/Benbria-Loop/reviews/) Benbria Loop is a suite of mobile guest engagement solutions designed to improve service and profitability, creating more loyal guests. [Learn more about The Loop Experience Platform](https://www.capterra.com/p/171903/Benbria-Loop/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Simplify360](https://www.capterra.com/p/211771/Simplify360/) [4.4 (15)](https://www.capterra.com/p/211771/Simplify360/reviews/) Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. [Learn more about Simplify360](https://www.capterra.com/p/211771/Simplify360/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) [4.3 (15)](https://www.capterra.com/p/175976/Clickatell-Touch/reviews/) Say hello to happy customer journeys with Chat Flow, a drag-and-drop conversation builder that automates your customer engagements. [Learn more about Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Sparkcentral](https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/) [4.2 (15)](https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/#reviews) Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. [Learn more about Sparkcentral](https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) [3.9 (15)](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews/) Maropost Marketing Cloud simplifies omni-channel engagement. Segment your audience, and create impactful campaigns for real results. [Learn more about Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## uptain](https://www.capterra.com/p/175612/uptain/) [4.9 (14)](https://www.capterra.com/p/175612/uptain/reviews/) Software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails. [Learn more about uptain](https://www.capterra.com/p/175612/uptain/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Potions](https://www.capterra.com/p/252610/Potions/) [4.9 (14)](https://www.capterra.com/p/252610/Potions/reviews/) Potions is the leading platform for cookieless onsite personalization, empowering your Ecommerce to increase revenues by up to 25%. [Learn more about Potions](https://www.capterra.com/p/252610/Potions/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Infobip](https://www.capterra.com/p/127997/Infobip/) [4.6 (14)](https://www.capterra.com/p/127997/Infobip/reviews/) Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. [Learn more about Infobip](https://www.capterra.com/p/127997/Infobip/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Capacity](https://www.capterra.com/p/192480/Capacity/) [4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/) Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. [Learn more about Capacity](https://www.capterra.com/p/192480/Capacity/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Open Social](https://www.capterra.com/p/179231/Open-Social/) [4.4 (14)](https://www.capterra.com/p/179231/Open-Social/reviews/) Open Social is a purpose-built community engagement platform perfect for volunteer, organization, and professional member management. [Learn more about Open Social](https://www.capterra.com/p/179231/Open-Social/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## BeInContact](https://www.capterra.com/p/240379/Beincontact/) [4.4 (14)](https://www.capterra.com/p/240379/Beincontact/#reviews) BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.  [Learn more about BeInContact](https://www.capterra.com/p/240379/Beincontact/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Optify](https://www.capterra.com/p/227866/Optify/) [5.0 (13)](https://www.capterra.com/p/227866/Optify/reviews/) Optify is an open and flexible coaching platform powering the design, delivery, and management of coaching programs at scale. [Learn more about Optify](https://www.capterra.com/p/227866/Optify/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## MarketSurge](https://www.capterra.com/p/239520/MarketSurge/) [5.0 (13)](https://www.capterra.com/p/239520/MarketSurge/reviews/) MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads. [Learn more about MarketSurge](https://www.capterra.com/p/239520/MarketSurge/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## LoyaltyStream](https://www.capterra.com/p/267241/Stream-Loyalty/) [4.9 (13)](https://www.capterra.com/p/267241/Stream-Loyalty/reviews/) Harness the power of our adaptable LoyaltyStream SaaS platform to design unique campaigns or implement enduring loyalty initiatives. [Learn more about LoyaltyStream](https://www.capterra.com/p/267241/Stream-Loyalty/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Exceed.ai](https://www.capterra.com/p/176408/Exceed-ai/) [4.8 (13)](https://www.capterra.com/p/176408/Exceed-ai/reviews/) AI Assistant that works alongside your team to ensure every lead is followed-up, qualified & nurtured and schedules qualified meetings [Learn more about Exceed.ai](https://www.capterra.com/p/176408/Exceed-ai/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## VirtlX](https://www.capterra.com/p/248130/Virtlx-Reflect/) [4.8 (13)](https://www.capterra.com/p/248130/Virtlx-Reflect/#reviews) Transform employee & customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth. [Learn more about VirtlX](https://www.capterra.com/p/248130/Virtlx-Reflect/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) [4.8 (13)](https://www.capterra.com/p/173380/Dimelo-Digital-platform/reviews/) Build stronger relationships with customers wherever they are online. [Learn more about RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Surfly](https://www.capterra.com/p/159520/Surfly/) [4.7 (13)](https://www.capterra.com/p/159520/Surfly/reviews/) Fast, simple, and secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly. [Learn more about Surfly](https://www.capterra.com/p/159520/Surfly/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Picnic](https://www.capterra.com/p/153330/Picnic/) [4.7 (13)](https://www.capterra.com/p/153330/Picnic/reviews/) For enterprises with 50k+ customers, high-performance solution for customer engagement, loyalty, and recognition. Since 2008. [Learn more about Picnic](https://www.capterra.com/p/153330/Picnic/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Vee24](https://www.capterra.com/p/173701/Vee24/) [4.7 (13)](https://www.capterra.com/p/173701/Vee24/reviews/) Live customer engagement platform featuring voice, video & text chat with co-browsing for web & mobile, and appointment scheduling. [Learn more about Vee24](https://www.capterra.com/p/173701/Vee24/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## AppFollow](https://www.capterra.com/p/181039/AppFollow/) [4.6 (13)](https://www.capterra.com/p/181039/AppFollow/reviews/) AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy. [Learn more about AppFollow](https://www.capterra.com/p/181039/AppFollow/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## King of App](https://www.capterra.com/p/156193/King-of-App/) [4.6 (13)](https://www.capterra.com/p/156193/King-of-App/reviews/) Open source platform that allows web developers and designers to make any kind of mobile app. [Learn more about King of App](https://www.capterra.com/p/156193/King-of-App/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## CrowdPower](https://www.capterra.com/p/206723/CrowdPower/) [4.6 (13)](https://www.capterra.com/p/206723/CrowdPower/reviews/) CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more. [Learn more about CrowdPower](https://www.capterra.com/p/206723/CrowdPower/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Insightrix Communities](https://www.capterra.com/p/150875/Insightrix-Communities/) [4.5 (13)](https://www.capterra.com/p/150875/Insightrix-Communities/reviews/) Insightrix Communities allows companies to engage with their customers on an ongoing, unlimited basis using qual & quant tools. [Learn more about Insightrix Communities](https://www.capterra.com/p/150875/Insightrix-Communities/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## BlueConic](https://www.capterra.com/p/148284/BlueConic/) [4.3 (13)](https://www.capterra.com/p/148284/BlueConic/reviews/) BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention. [Learn more about BlueConic](https://www.capterra.com/p/148284/BlueConic/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Cronberry](https://www.capterra.com/p/194779/Cronberry/) [4.3 (13)](https://www.capterra.com/p/194779/Cronberry/reviews/) Cronberry offers CRM, Lead management, Marketing automation, Digital catalog, custom forms, landing pages to help your business grow [Learn more about Cronberry](https://www.capterra.com/p/194779/Cronberry/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## CausalFunnel](https://www.capterra.com/p/10017567/CausalFunnel/) [5.0 (12)](https://www.capterra.com/p/10017567/CausalFunnel/#reviews) CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants. [Learn more about CausalFunnel](https://www.capterra.com/p/10017567/CausalFunnel/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## LoyJoy](https://www.capterra.com/p/248123/Loyjoy/) [4.9 (12)](https://www.capterra.com/p/248123/Loyjoy/reviews/) LoyJoy is the European agentic AI platform for customer interaction. Made in Germany, hosted in the EU and fully GDPR-compliant.  [Learn more about LoyJoy](https://www.capterra.com/p/248123/Loyjoy/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## allswers](https://www.capterra.com/p/232947/allswers/) [4.9 (12)](https://www.capterra.com/p/232947/allswers/#reviews) Platform to optimize the customer experience program with multiple integrations. [Learn more about allswers](https://www.capterra.com/p/232947/allswers/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## InnerTrends](https://www.capterra.com/p/153375/InnerTrends/) [4.9 (12)](https://www.capterra.com/p/153375/InnerTrends/#reviews) InnerTrends helps product-led teams optimize their app faster, with insights from pre-built analytics reports. [Learn more about InnerTrends](https://www.capterra.com/p/153375/InnerTrends/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## NuVidio](https://www.capterra.com/p/251252/NuVidio/) [4.9 (12)](https://www.capterra.com/p/251252/NuVidio/#reviews) NuVidio is a cloud-based video platform for sales engagement that helps companies serve customers through integration. [Learn more about NuVidio](https://www.capterra.com/p/251252/NuVidio/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## SelfCommunity](https://www.capterra.com/p/199433/SelfCommunity/) [4.8 (12)](https://www.capterra.com/p/199433/SelfCommunity/reviews/) SelfCommunity is a native, no-code, high-performance and scalable cloud Community platform empowered with social network technology. [Learn more about SelfCommunity](https://www.capterra.com/p/199433/SelfCommunity/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Dito CRM](https://www.capterra.com/p/209476/Dito-CRM/) [4.8 (12)](https://www.capterra.com/p/209476/Dito-CRM/reviews/) Dito CRM is a tool that centralizes and manages the relationship between brands and their customers. Through the integration of informa [Learn more about Dito CRM](https://www.capterra.com/p/209476/Dito-CRM/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Batch](https://www.capterra.com/p/151166/Batch/) [4.7 (12)](https://www.capterra.com/p/151166/Batch/reviews/) A Customer Data Platform together with a powerful automation engine for a unified customer view and mind-blowing customer journeys. [Learn more about Batch](https://www.capterra.com/p/151166/Batch/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## easiware](https://www.capterra.com/p/164607/Easi-CRM/) [4.6 (12)](https://www.capterra.com/p/164607/Easi-CRM/reviews/) easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. [Learn more about easiware](https://www.capterra.com/p/164607/Easi-CRM/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Salesforce for Retail](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/) [4.5 (12)](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/reviews/) Power retail success in store and online. [Learn more about Salesforce for Retail](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) [4.3 (12)](https://www.capterra.com/p/160959/Intouch-Insight/reviews/) The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations. [Learn more about Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Emarsys](https://www.capterra.com/p/250553/Emarsys/) [4.3 (12)](https://www.capterra.com/p/250553/Emarsys/reviews/) Emarsys is the only omnichannel customer engagement platform built to accelerate business outcomes. [Learn more about Emarsys](https://www.capterra.com/p/250553/Emarsys/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Paytronix](https://www.capterra.com/p/125566/Paytronix/) [4.1 (12)](https://www.capterra.com/p/125566/Paytronix/reviews/) Paytronix is the leading provider of Digital Customer Engagement Solutions for restaurants and convenience stores. [Learn more about Paytronix](https://www.capterra.com/p/125566/Paytronix/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## StoryTap](https://www.capterra.com/p/223365/StoryTap/) [5.0 (11)](https://www.capterra.com/p/223365/StoryTap/reviews/) StoryTap is a patented video automation platform that helps brands turbocharge their engagement through authentic video content. [Learn more about StoryTap](https://www.capterra.com/p/223365/StoryTap/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## AirVote](https://www.capterra.com/p/199773/AirVote/) [4.9 (11)](https://www.capterra.com/p/199773/AirVote/reviews/) AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use. [Learn more about AirVote](https://www.capterra.com/p/199773/AirVote/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## CustomerGauge](https://www.capterra.com/p/163253/CustomerGauge/) [4.8 (11)](https://www.capterra.com/p/163253/CustomerGauge/reviews/) CustomerGauge enables B2B companies to collect customer feedback & monitor behavioral trends to retain accounts and increase revenue. [Learn more about CustomerGauge](https://www.capterra.com/p/163253/CustomerGauge/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) [4.8 (11)](https://www.capterra.com/p/183975/MerchantCentric/reviews/) Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations. [Learn more about Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Jebbit](https://www.capterra.com/p/198493/Jebbit/) [4.7 (11)](https://www.capterra.com/p/198493/Jebbit/reviews/) Help every visitor find the right product by creating truly branded, engaging experiences, without needing code. [Learn more about Jebbit](https://www.capterra.com/p/198493/Jebbit/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Answerbase](https://www.capterra.com/p/153153/Answerbase/) [4.7 (11)](https://www.capterra.com/p/153153/Answerbase/reviews/) Allow users to ask questions, receive answers, browse content and articles. Community features encourage consistent engagement. [Learn more about Answerbase](https://www.capterra.com/p/153153/Answerbase/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Mention Me](https://www.capterra.com/p/164540/Mention-Me/) [4.6 (11)](https://www.capterra.com/p/164540/Mention-Me/reviews/) Powerful retention solution proven to increase engagement, customer lifetime value and repeat revenue by as much as 46%. [Learn more about Mention Me](https://www.capterra.com/p/164540/Mention-Me/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## PushAd](https://www.capterra.com/p/167363/PushAd/) [4.5 (11)](https://www.capterra.com/p/167363/PushAd/reviews/) PushAd is a SaaS marketing automation tool supporting ROI. [Learn more about PushAd](https://www.capterra.com/p/167363/PushAd/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Maqsam](https://www.capterra.com/p/10022352/Maqsam/) [4.5 (11)](https://www.capterra.com/p/10022352/Maqsam/reviews/) Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.  [Learn more about Maqsam](https://www.capterra.com/p/10022352/Maqsam/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Salesdrive](https://www.capterra.com/p/186752/salesdrive/) [4.5 (11)](https://www.capterra.com/p/186752/salesdrive/#reviews) Salesdrive™ is an advanced customer engagement platform to revolutionize your sales processes and win more deals. [Learn more about Salesdrive](https://www.capterra.com/p/186752/salesdrive/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Page 7 of 16 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (734) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Communication Management Customer Experience Management Customer History Customer Portal Email Management Engagement Tracking Feedback Management Gamification Generative AI Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Third-Party Integrations Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Demo Software](https://www.capterra.com/demo-software/)[Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Partner Management Software](https://www.capterra.com/partner-management-software/)[Customer Advocacy Software](https://www.capterra.com/customer-advocacy-software/)[Customer Identity and Access Management (CIAM) Software](https://www.capterra.com/ciam-software/)[Customer Reference Management Software](https://www.capterra.com/customer-reference-management-software/)[Channel Management Software](https://www.capterra.com/channel-management-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Referral Software](https://www.capterra.com/referral-software/)