# Page 8 | Best Customer Engagement Software 2026 | Capterra > Page 8 - Find the top Customer Engagement software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-engagement-software --- # Best Customer Engagement Software - Page 8 [## BQUADRO](https://www.capterra.com/p/189312/BQUADRO/) [4.5 (11)](https://www.capterra.com/p/189312/BQUADRO/#reviews) B2B Collaboration solution that simplifies your Supply Chain processes: Marketing, Sales, After Sales, Fulfillment, Digital Office. [Learn more about BQUADRO](https://www.capterra.com/p/189312/BQUADRO/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## QZZR](https://www.capterra.com/p/137082/QZZR/) [4.3 (11)](https://www.capterra.com/p/137082/QZZR/reviews/) Create 30+ types of quizzes, polls, surveys, mini-games, leaderboards, personality tests, and forms - no coding required.  [Learn more about QZZR](https://www.capterra.com/p/137082/QZZR/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Solitics](https://www.capterra.com/p/205331/Solitics/) [4.2 (11)](https://www.capterra.com/p/205331/Solitics/reviews/) Real-time engagement built for fintech, iGaming & more. Respond in seconds. Drive loyalty, automatically. [Learn more about Solitics](https://www.capterra.com/p/205331/Solitics/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Como Sense](https://www.capterra.com/p/165987/Como-Sense/) [3.9 (11)](https://www.capterra.com/p/165987/Como-Sense/reviews/) Customer engagement management solution that helps manage customer loyalty programs, databases & products through actionable analytics. [Learn more about Como Sense](https://www.capterra.com/p/165987/Como-Sense/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Sailthru](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/) [3.9 (11)](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/reviews/) Marketing personalization platform with omnichannel data collection, customer profiles building, and analytics. [Learn more about Sailthru](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Poltio](https://www.capterra.com/p/235549/Poltio/) [5.0 (10)](https://www.capterra.com/p/235549/Poltio/reviews/) Flawless UI/UX: Embed our customizable and responsive widget on your website /app or IG Get to know your users: Create deep segments [Learn more about Poltio](https://www.capterra.com/p/235549/Poltio/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## PushCrew](https://www.capterra.com/p/166488/PushCrew/) [4.9 (10)](https://www.capterra.com/p/166488/PushCrew/reviews/) PushCrew help websites to drive web traffic and increase sales. Websites can send relevant notification on web and mobile. [Learn more about PushCrew](https://www.capterra.com/p/166488/PushCrew/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Potion](https://www.capterra.com/p/232470/Potion/) [4.9 (10)](https://www.capterra.com/p/232470/Potion/reviews/) Custom Video at Scale. Enabling Outbound Teams' Mass Emailing/LinkedIn Messaging. Personalised per Prospect using automation and AI.  [Learn more about Potion](https://www.capterra.com/p/232470/Potion/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Engage](https://www.capterra.com/p/10030528/Engage/) [4.8 (10)](https://www.capterra.com/p/10030528/Engage/#reviews) Customer and employee engagement software that enhances customer and employee connections through its mobile-first platform. [Learn more about Engage](https://www.capterra.com/p/10030528/Engage/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## VideoPeel](https://www.capterra.com/p/182111/VideoPeel/) [4.8 (10)](https://www.capterra.com/p/182111/VideoPeel/reviews/) Makes it easy for businesses to remotely capture customer videos in seconds for video testimonials and voice of the customer. [Learn more about VideoPeel](https://www.capterra.com/p/182111/VideoPeel/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Connect Space](https://www.capterra.com/p/175811/Connect-Space/) [4.7 (10)](https://www.capterra.com/p/175811/Connect-Space/reviews/) If your event is Live, Hybrid or Virtual we have the all-in-one platform that will help save time, help your budget and mitigate risk. [Learn more about Connect Space](https://www.capterra.com/p/175811/Connect-Space/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Verloop](https://www.capterra.com/p/172660/Verloop/) [4.7 (10)](https://www.capterra.com/p/172660/Verloop/reviews/) Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI [Learn more about Verloop](https://www.capterra.com/p/172660/Verloop/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Apteco Orbit](https://www.capterra.com/p/178726/Apteco-Orbit/) [4.7 (10)](https://www.capterra.com/p/178726/Apteco-Orbit/reviews/) INSIGHT INTO ACTION Online access to your data, insights, and campaigns for everyone who needs it. [Learn more about Apteco Orbit](https://www.capterra.com/p/178726/Apteco-Orbit/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Dyrect](https://www.capterra.com/p/266337/Dyrect/) [4.6 (10)](https://www.capterra.com/p/266337/Dyrect/#reviews) Dyrect is a Warranty Management Solution that helps consumer brands with product registrations, manage warranties, & claims processing. [Learn more about Dyrect](https://www.capterra.com/p/266337/Dyrect/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Crowdtech](https://www.capterra.com/p/191522/Crowdtech/) [4.5 (10)](https://www.capterra.com/p/191522/Crowdtech/reviews/) The Crowdtech all-in-one research platform will help you obtain valuable consumer insights and uncover new and unmet consumer needs. [Learn more about Crowdtech](https://www.capterra.com/p/191522/Crowdtech/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Digital Air Strike](https://www.capterra.com/p/215412/Social-Logix/) [4.5 (10)](https://www.capterra.com/p/215412/Social-Logix/reviews/) Digital Air Strike, the leader in consumer engagement & digital retailing helping 7,000+ businesses attract, engage & retain customers. [Learn more about Digital Air Strike](https://www.capterra.com/p/215412/Social-Logix/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## INO CX](https://www.capterra.com/p/194303/INO-CX/) [4.5 (10)](https://www.capterra.com/p/194303/INO-CX/reviews/) All-in-One Business Communication Solution featuring omnichannel contact center, collaboration tools, and business phone solution. [Learn more about INO CX](https://www.capterra.com/p/194303/INO-CX/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Khoros Communities](https://www.capterra.com/p/184925/Khoros-Communities/) [4.3 (10)](https://www.capterra.com/p/184925/Khoros-Communities/reviews/) Khoros ensures your community will reduce cost, delight customers & grow your business. [Learn more about Khoros Communities](https://www.capterra.com/p/184925/Khoros-Communities/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Glance](https://www.capterra.com/p/36708/Glance-Screen-Share/) [4.3 (10)](https://www.capterra.com/p/36708/Glance-Screen-Share/reviews/) Glance makes it easy for customer-facing teams to support users with cobrowsing, screen sharing, video and more across web & mobile. [Learn more about Glance](https://www.capterra.com/p/36708/Glance-Screen-Share/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## CrossEngage](https://www.capterra.com/p/175688/CrossEngage/) [4.1 (10)](https://www.capterra.com/p/175688/CrossEngage/reviews/) CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels. [Learn more about CrossEngage](https://www.capterra.com/p/175688/CrossEngage/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Chameleon](https://www.capterra.com/p/153079/Chameleon/) [3.9 (10)](https://www.capterra.com/p/153079/Chameleon/reviews/) Chameleon is a platform for better user onboarding, and a tool to help software people drive increased product engagement. [Learn more about Chameleon](https://www.capterra.com/p/153079/Chameleon/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Woobox](https://www.capterra.com/p/178937/Woobox/) [3.7 (10)](https://www.capterra.com/p/178937/Woobox/reviews/) Campaign platform that helps create contests, giveaways, coupons, polls, quizzes and more to increase customer engagement. [Learn more about Woobox](https://www.capterra.com/p/178937/Woobox/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Moveo.AI](https://www.capterra.com/p/266793/MveoAI/) [5.0 (9)](https://www.capterra.com/p/266793/MveoAI/reviews/) Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes. [Learn more about Moveo.AI](https://www.capterra.com/p/266793/MveoAI/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## GroHawk](https://www.capterra.com/p/168341/GroHawk/) [5.0 (9)](https://www.capterra.com/p/168341/GroHawk/reviews/) Customer engagement platform that lets you react and engage customers immediately after feedback is received. [Learn more about GroHawk](https://www.capterra.com/p/168341/GroHawk/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## StorifyMe](https://www.capterra.com/p/205581/StorifyMe/) [5.0 (9)](https://www.capterra.com/p/205581/StorifyMe/reviews/) Empowering brands & publishers to meet their audience content consumption habits with engaging, story experiences. [Learn more about StorifyMe](https://www.capterra.com/p/205581/StorifyMe/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Crowdvocate](https://www.capterra.com/p/197266/Crowdvocate/) [4.9 (9)](https://www.capterra.com/p/197266/Crowdvocate/reviews/) Crowdvocate is a customer marketing & advocacy automation platform, streamlining references, advocacy, VoC, journey insights and more. [Learn more about Crowdvocate](https://www.capterra.com/p/197266/Crowdvocate/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Viafoura](https://www.capterra.com/p/231840/Viafoura-Community-Building-Suite/) [4.8 (9)](https://www.capterra.com/p/231840/Viafoura-Community-Building-Suite/reviews/) Viafoura is a digital experience company that helps brands activate their audiences.  [Learn more about Viafoura](https://www.capterra.com/p/231840/Viafoura-Community-Building-Suite/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Apteco FastStats](https://www.capterra.com/p/101009/FastStats/) [4.8 (9)](https://www.capterra.com/p/101009/FastStats/reviews/) INSIGHT INTO ACTION Apteco FastStats® is the first part of your journey to a true understanding of your customers and prospects. [Learn more about Apteco FastStats](https://www.capterra.com/p/101009/FastStats/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Quini Data](https://www.capterra.com/p/178772/Quini-Data/) [4.8 (9)](https://www.capterra.com/p/178772/Quini-Data/reviews/) Regular customers pick wine based on label and price. With Quini customers self-select the wines you want to sell. [Learn more about Quini Data](https://www.capterra.com/p/178772/Quini-Data/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Thalox](https://www.capterra.com/p/275505/Thalox/) [4.7 (9)](https://www.capterra.com/p/275505/Thalox/reviews/) Thalox is the ultimate audience segmentation tool for HubSpot. Focus on your most engaged contacts and turn them into sales. [Learn more about Thalox](https://www.capterra.com/p/275505/Thalox/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Yieldify](https://www.capterra.com/p/151917/Yieldify/) [4.7 (9)](https://www.capterra.com/p/151917/Yieldify/reviews/) Yieldify is a fully managed personalization platform that helps ecommerce marketers generate more revenue. [Learn more about Yieldify](https://www.capterra.com/p/151917/Yieldify/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Opportunity CRM](https://www.capterra.com/p/254687/Opportunity/) [4.4 (9)](https://www.capterra.com/p/254687/Opportunity/reviews/) Opportunity® CRM is a platform with BI that helps sales and customer care manage customers, leads, offers, and more. [Learn more about Opportunity CRM](https://www.capterra.com/p/254687/Opportunity/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## BrandBastion](https://www.capterra.com/p/173375/Brand-Bastion/) [4.4 (9)](https://www.capterra.com/p/173375/Brand-Bastion/reviews/) Manage, reply, hide and analyze all your customer comments from one place with BrandBastion's AI-powered platform. [Learn more about BrandBastion](https://www.capterra.com/p/173375/Brand-Bastion/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Comarch Loyalty Marketing Platform](https://www.capterra.com/p/89243/Loyalty-Solutions/) [4.4 (9)](https://www.capterra.com/p/89243/Loyalty-Solutions/reviews/) Loyalty Marketing Platform that boosts your customer engagement and profits. [Learn more about Comarch Loyalty Marketing Platform](https://www.capterra.com/p/89243/Loyalty-Solutions/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Velaro](https://www.capterra.com/p/116972/Velaro/) [3.9 (9)](https://www.capterra.com/p/116972/Velaro/reviews/) Engage customers across the journey with AI chat, proactive messaging, and automated follow-up. [Learn more about Velaro](https://www.capterra.com/p/116972/Velaro/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Upsy](https://www.capterra.com/p/240362/Upsy-Shopping-Helper/) [3.7 (9)](https://www.capterra.com/p/240362/Upsy-Shopping-Helper/reviews/) More sales, happier customers, useful insights - with the power of AI. [Learn more about Upsy](https://www.capterra.com/p/240362/Upsy-Shopping-Helper/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## WorkHub Tasks](https://www.capterra.com/p/236620/WorkHub-Assist/) [5.0 (8)](https://www.capterra.com/p/236620/WorkHub-Assist/reviews/) WorkHub Tasks is an AI-driven task management solution for your entire organization.  [Learn more about WorkHub Tasks](https://www.capterra.com/p/236620/WorkHub-Assist/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Staffino](https://www.capterra.com/p/10005804/Staffino/) [5.0 (8)](https://www.capterra.com/p/10005804/Staffino/#reviews) Boost engagement with tailored outreach, live feedback, and human or AI-led communication. [Learn more about Staffino](https://www.capterra.com/p/10005804/Staffino/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## DemandHub](https://www.capterra.com/p/268497/DemandHub/) [4.9 (8)](https://www.capterra.com/p/268497/DemandHub/reviews/) DemandHub enables customer interactions that drive business results. [Learn more about DemandHub](https://www.capterra.com/p/268497/DemandHub/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Brandwise](https://www.capterra.com/p/255333/Brandwise/) [4.8 (8)](https://www.capterra.com/p/255333/Brandwise/reviews/) Brandwise is an enterprise platform for consumer engagement, product digitization and personalized omnichannel campaigns. [Learn more about Brandwise](https://www.capterra.com/p/255333/Brandwise/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Kasplo](https://www.capterra.com/p/255282/Kasplo/) [4.8 (8)](https://www.capterra.com/p/255282/Kasplo/reviews/) Professional email marketing campaigns can help you achieve loyal customers who wish to hear from you all the time. [Learn more about Kasplo](https://www.capterra.com/p/255282/Kasplo/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Pypestream](https://www.capterra.com/p/205673/Pypestream/) [4.8 (8)](https://www.capterra.com/p/205673/Pypestream/reviews/) Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly. [Learn more about Pypestream](https://www.capterra.com/p/205673/Pypestream/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Merren](https://www.capterra.com/p/267510/Merren/) [4.6 (8)](https://www.capterra.com/p/267510/Merren/reviews/) AI-Led Customer Research Platform. Maya AI conducts real-user interviews in multilingual and conversational format.  [Learn more about Merren](https://www.capterra.com/p/267510/Merren/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Aluminati](https://www.capterra.com/p/151080/Aluminati/) [4.5 (8)](https://www.capterra.com/p/151080/Aluminati/reviews/) Aluminate Community Builder is a powerful platform that allows you to build, manage and engage your online community. [Learn more about Aluminati](https://www.capterra.com/p/151080/Aluminati/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## QLess](https://www.capterra.com/p/105435/QLess/) [4.4 (8)](https://www.capterra.com/p/105435/QLess/#reviews) Replace physical lines and waiting rooms with virtual lines. Customers provide a mobile number and receive a text when it's turn. [Learn more about QLess](https://www.capterra.com/p/105435/QLess/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Akita](https://www.capterra.com/p/146056/Akita/) [4.4 (8)](https://www.capterra.com/p/146056/Akita/reviews/) Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base. [Learn more about Akita](https://www.capterra.com/p/146056/Akita/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Mehery](https://www.capterra.com/p/241882/Mehery/) [4.3 (8)](https://www.capterra.com/p/241882/Mehery/#reviews) Mehery Smart Conversations unifies customer engagement across Social messengers with an enterprise BOT, powered by NLP, ML and AI [Learn more about Mehery](https://www.capterra.com/p/241882/Mehery/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Hello Customer](https://www.capterra.com/p/156650/Hello-Customer/) [4.3 (8)](https://www.capterra.com/p/156650/Hello-Customer/reviews/) AI Voice of Customer platform that analyzes feedback, detects sentiment and categories, and reveals drivers behind NPS and CSAT. [Learn more about Hello Customer](https://www.capterra.com/p/156650/Hello-Customer/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Engagement Hub](https://www.capterra.com/p/163808/Engagement-Hub/) [4.3 (8)](https://www.capterra.com/p/163808/Engagement-Hub/#reviews) Create your all-in-one platform: Community Engagement | Stakeholder Relationship Management | 38 Collaboration & Consultation Tools [Learn more about Engagement Hub](https://www.capterra.com/p/163808/Engagement-Hub/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations [## Engage 365](https://www.capterra.com/p/240901/Engage-365/) [4.1 (8)](https://www.capterra.com/p/240901/Engage-365/reviews/) Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM. [Learn more about Engage 365](https://www.capterra.com/p/240901/Engage-365/) Customer Engagement features reviewers most value Activity Dashboard Alerts/Notifications Communication Management Customer History Engagement Tracking Live Chat Multi-Channel Communication Reporting/Analytics Third-Party Integrations Page 8 of 16 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (734) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard AI Copilot Alerts/Notifications Communication Management Customer Experience Management Customer History Customer Portal Email Management Engagement Tracking Feedback Management Gamification Generative AI Live Chat Multi-Channel Communication Multi-Language Reporting/Analytics Third-Party Integrations Visual Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Demo Software](https://www.capterra.com/demo-software/)[Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Partner Management Software](https://www.capterra.com/partner-management-software/)[Customer Advocacy Software](https://www.capterra.com/customer-advocacy-software/)[Customer Identity and Access Management (CIAM) Software](https://www.capterra.com/ciam-software/)[Customer Reference Management Software](https://www.capterra.com/customer-reference-management-software/)[Channel Management Software](https://www.capterra.com/channel-management-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Referral Software](https://www.capterra.com/referral-software/)