Freshdesk vs Interakt

Starting Price

$15.00/month/user

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Best For

Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.

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Rating


4.5 / 5
(2115)
Read All Reviews

5 / 5
(4)

Ideal number of Users

2 - 999

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Ease of Use


4.5 / 5


  • "Fresh desk was a great tool for our startup during early growth period. Easy to use and integrate."

  • "Easy to use software, good overview fast reply for agents, good integration in knowledgebase."


5 / 5


Customer Support


4.6 / 5


  • "Freshdesk is good in customer service and good in business to keep you customer with their files. All my documents are safe."

  • "Interface, Ease of use, customer support and the overall value is great."


4 / 5


Features & Functionality


4.3 / 5


  • "The support is amazing, anytime we need anything they are available to help quickly and with detailed replies."

  • "A very reliable software best suited for Small Business/ Startups."


5 / 5


Value for Money


4.4 / 5


  • "Usability and the easy setup, also the pricing is good."

  • "Freshdesk offers a huge number of features for a very reasonable price when compared against their competitors."


5 / 5


Product Features

  • check Analytics
  • close Churn Management
  • check Communication Management
  • check Community Management
  • check Content Syndication
  • check Feedback Collection
  • check Gamification
  • check Live Chat
  • close Video Content
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Screenshots

View 5 screenshots 206237 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Freshdesk vs Interakt

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