IBM ExperienceOne vs Liveoak

Starting Price

Not provided by vendor Not provided by vendor

Best For

For customers of all sizes.

Financial Services, banking and any regulated industry that has complex and/or multi-step customer agreements and workflows will greatly benefit from Liveoak's Virtual Interactions platform.

Rating


3 / 5
(1)


4.5 / 5
(33)

Ideal number of Users

Not provided by vendor

10 - 1000+

Ease of Use


2 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

Not provided by vendor
  • close Analytics
  • close Churn Management
  • check Communication Management
  • close Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • check Live Chat
  • check Video Content

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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IBM ExperienceOne vs Liveoak

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