Second Street vs Zendesk

Rating


5 / 5
(37)


4.5 / 5
(2086)

Starting Price

Not provided by vendor

$5.00/month/user

Best For

Whether your database is 10 or ten million, Second Street is optimized to grow your database, increase your revenue, and engage your audience in new and unique ways.

From start-ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 49

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Analytics
  • check Churn Management
  • close Communication Management
  • check Community Management
  • check Content Syndication
  • close Feedback Collection
  • close Gamification
  • close Live Chat
  • check Video Content
  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • check Content Syndication
  • check Feedback Collection
  • check Gamification
  • check Live Chat
  • check Video Content

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Second Street vs Zendesk

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