Story vs SurveyMonkey CX

Starting Price

Not provided by vendor Not provided by vendor

Best For

We are helping companies that are actively creating branded content of all types so they can connect more closely with their audience.

Small to mid-sized businesses that either currently don't have a solution for measuring customer satisfaction or are looking for a purpose-built solution with value added features and a holistic view

Rating


4 / 5
(19)


4.5 / 5
(38)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Analytics
  • close Churn Management
  • close Communication Management
  • close Community Management
  • check Content Syndication
  • close Feedback Collection
  • close Gamification
  • close Live Chat
  • check Video Content
  • check Analytics
  • check Churn Management
  • check Communication Management
  • close Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • close Live Chat
  • close Video Content

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Story vs SurveyMonkey CX

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