Eltropy vs Zendesk vs Zoho Desk

Starting Price

Not provided by vendor

$5.00/month/user

$12.00/month

Best For

Banking and financial services Semiconductor Solar

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Rating


5 / 5
(1)


4.5 / 5
(2106)


4.5 / 5
(1558)

Ideal number of Users

1000+

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

4.5 / 5

Product Features

Not provided by vendor
  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • check Content Syndication
  • check Feedback Collection
  • close Gamification
  • check Live Chat
  • check Video Content
  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • check Live Chat
  • close Video Content

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Eltropy vs Zendesk vs Zoho Desk

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