Zoho CRM vs Service Creatio

Starting Price

$12.00/month/user

$25.00/month/user

Best For

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry automate customer-facing processes and improve operational efficiency.

Rating


4.2 / 5
(3756)
Read All Reviews

4.8 / 5
(72)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4 / 5


  • "The ease of use is great and the ability to collaborate with office."

  • "Ease of use is excellent and Zoho's system appears to be quite robust."


4.8 / 5


  • "Thus, we got a complete view of all touchpoints with a client. Another thing about the bpm'online system is ease of use."

  • "BPM online - Very user friendly and practical CRM offering all the functionality you could possibly need."

Customer Support


4 / 5


  • "They keep on adding features daily, love customer support. But I also like is that they have divided each category for itself."

  • "Customer service is great, they are thorough and make sure to resolve any issues that come up."


4.8 / 5


  • "I was able to use it right away after it was deployed. Also the support team's proactivity helped."

  • "Their tech support and Academy videos are always at your disposal."

Features & Functionality


4.1 / 5


  • "The system is very intuitive and leads you in the right direction, has a great flow for calls and customer information."

  • "The ease of setting up users and transferring leads back and forth along with the exporting reports make this a great interface."


4.7 / 5


  • "We liked the easy customization and user-friendly interface. The scalability and security of our data was also important."

  • "D definitely recommend this product. User interface of bpm'online is quite user-friendly and looks fresh."

Value for Money


4.2 / 5


  • "It is a feature rich package for a very competitive price and easy to scale up or down as needed with growth."

  • "Great price and great for templates and sending out mail."


4.8 / 5


  • "Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect."

  • "In addition, implementing the bpm'online CRM is time and cost effective as we were able to use the system right away."

Product Features

  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • close Content Syndication
  • check Feedback Collection
  • check Gamification
  • check Live Chat
  • close Video Content
  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • check Content Syndication
  • check Feedback Collection
  • close Gamification
  • check Live Chat
  • close Video Content

Screenshots

View 5 screenshots 107840 thumb
View 5 screenshots 47981 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zoho CRM vs Service Creatio

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