Zendesk vs Zoho Desk

Starting Price

$5.00/month/user

$12.00/month

Best For

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Rating


4.5 / 5
(2164)


4.5 / 5
(1563)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • check Content Syndication
  • check Feedback Collection
  • close Gamification
  • check Live Chat
  • check Video Content
  • check Analytics
  • check Churn Management
  • check Communication Management
  • check Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • check Live Chat
  • close Video Content

Screenshots

Capterra screenshot placeholder
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zoho Desk vs Zendesk

Zendesk vs Zoho Desk

Share

share Share Your Comparison of Zoho Desk vs Zendesk