Qualtrics Customer Experience vs L.E.A.P.

Starting Price

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Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Direct-to-consumers enable retailers to focus on personalized experience of any products/ services. It brings lot of opportunities to establish relationship with consumers regardless of industry.

Rating


4.7 / 5
(175)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Great for those with more complicated or enterprise scale surveys but there are others in the industry that are more user friendly and cheaper."

  • "I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways."


5 / 5


Customer Support


4.8 / 5


  • "I contacted Qualtrics with many questions and the customer service representative was outstanding. He was patience and extremely informative."

  • "Qualtrics is super easy and their customer service is the best."


5 / 5


Features & Functionality


4.6 / 5


  • "I like its intuitiveness; the clever anticipation of what I would most likely want to happen next and the bringing of it to fruition."

  • "It definitely makes the user experience a delight, esp in early days of using the tool. I had great experience using Qualtrics so far."


4.5 / 5


Value for Money


4.5 / 5



4 / 5


Product Features

  • check Analytics
  • check Churn Management
  • check Communication Management
  • close Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • close Live Chat
  • close Video Content
  • check Analytics
  • close Churn Management
  • check Communication Management
  • check Community Management
  • close Content Syndication
  • close Feedback Collection
  • check Gamification
  • close Live Chat
  • close Video Content

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Qualtrics Customer Experience vs L.E.A.P.

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