ERICA vs Omnicus

Starting Price

$400.00/month

Not provided by vendor

Best For

Retail, Hospitality and Healthcare

Omnicus provides solutions for B2C companies that want to support, engage and retain their customers. Our platform manages voice, web chat, email, social media and SMS interactions in a unified UI.

Rating

(0)


4.5 / 5
(2)

Ideal number of Users

100 - 1000+

2 - 99

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

Product Features

  • check Analytics
  • close Churn Management
  • check Communication Management
  • check Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • close Live Chat
  • check Video Content
  • check Analytics
  • close Churn Management
  • close Communication Management
  • close Community Management
  • close Content Syndication
  • close Feedback Collection
  • close Gamification
  • check Live Chat
  • close Video Content

Screenshots

View 1 screenshot 179530 thumb
View 3 screenshots 144764 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ERICA vs Omnicus

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