eGain Suite vs WaterSmart

Starting Price

Not provided by vendor Not provided by vendor

Best For

Cloud-based and on-premise customer engagement solution that helps businesses of all sizes manage email responses, live chat, customer interactions & more across social, mobile, web & contact centers.

We serve both municipal and investor owned water utilities.

Rating

(0)

(0)

Ideal number of Users

10 - 1000+

1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Analytics
  • close Churn Management
  • close Communication Management
  • close Community Management
  • close Content Syndication
  • close Feedback Collection
  • close Gamification
  • check Live Chat
  • close Video Content
  • check Analytics
  • close Churn Management
  • check Communication Management
  • close Community Management
  • close Content Syndication
  • check Feedback Collection
  • close Gamification
  • close Live Chat
  • check Video Content

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eGain Suite vs WaterSmart

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