eGain Suite vs WaterSmart

Best For

Who Uses This Software?

Companies in financial services, telco, retail, insurance, eCommerce, contact centers, government, utilities, aiming to deliver unified customer service across web, mobile, social, and contact center.

We serve both municipal and investor owned water utilities.

Target Customer Size (Users)

10 - 1000+

1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

Screenshots

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Capterra screenshot placeholder

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of WaterSmart vs eGain Suite


eGain Suite vs WaterSmart

eGain Suite

by eGain Communications

WaterSmart

by WaterSmart software

Best For

Who Uses This Software?

Companies in financial services, telco, retail, insurance, eCommerce, contact centers, government, utilities, aiming to deliver unified customer service across web, mobile, social, and contact center.

We serve both municipal and investor owned water utilities.

Target Customer Size (Users)

10 - 1000+

1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of WaterSmart vs eGain Suite