eGain Suite vs Engagio

Starting Price

Not provided by vendor Not provided by vendor

Best For

Cloud-based and on-premise customer engagement solution that helps businesses of all sizes manage email responses, live chat, customer interactions & more across social, mobile, web & contact centers.

Any B2B company that wants to engage target accounts, expand customer relationships, and deepen sales-and-marketing alignment.

Rating

(0)


4 / 5
(4)

Ideal number of Users

10 - 1000+

1 - 499

Ease of Use


4.5 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Analytics
  • close Churn Management
  • close Communication Management
  • close Community Management
  • close Content Syndication
  • close Feedback Collection
  • close Gamification
  • check Live Chat
  • close Video Content
  • check Analytics
  • close Churn Management
  • check Communication Management
  • close Community Management
  • close Content Syndication
  • close Feedback Collection
  • close Gamification
  • close Live Chat
  • close Video Content

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eGain Suite vs Engagio

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