Customer Experience Software

Find the best Customer Experience Software for your business. Compare product reviews and features to build your list.

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ReviewTrackers is the award-winning customer experience management software trusted by over 30,000 businesses. Reliable, accurate, and easy-to-use, ReviewTrackers specializes in collecting customer feedback from over 80 review sources and helping companies capture and interpret the Voice of the Customer for insights that drive better business results. Features include: powerful reporting and analytics, Review Request and Response tools, Trending Topics sentiment analysis, and more. Learn more about ReviewTrackers

Software that helps businesses manage and generate reviews, respond to customer feedback, and discover key customer insights. Learn more about ReviewTrackers

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics Customer Experience

Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Learn more about Qualtrics Customer Experience

Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. Learn more about AskNicely for NPS

The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free. Learn more about AskNicely for NPS

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 50k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive

Sign up for free and start creating your first email immediately. Create pixel-perfect designs with our drag-and-drop tools and use powerful automation workflows to send relevant and personalized emails. Design beautiful, branded, and personalized emails with our email builder that look incredible in every inbox, on every device. With our list management tools, you can manage your subscribers with ease and build segments based on your own criteria. Learn more about Campaign Monitor

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses. Learn more about Campaign Monitor

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve customer engagement or employee engagement (eNPS). SightMill makes it easy to add NPS surveys to your website, to send NPS surveys by email, or to collect NPS surveys at a live event. Integrates with third-party software (Slack, Zapier, CRMs) and provides tools to route feedback to your team. Learn more about SightMill - NPS Software

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve your customer engagement. Learn more about SightMill - NPS Software

Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. Learn more about Freshdesk

A web-based customer service software loved by over 80000 businesses worldwide. Learn more about Freshdesk

Yotpo helps brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales. With Yotpo, businesses can collect every type of user-generated content and use it to build a stronger brand and better customer experience. Partnerships with search and social platforms like Google, Facebook, and Instagram and integrations with HubSpot, Salesforce, and more mean businesses can improve results from all the channels they're already using to grow. Learn more about Yotpo

Yotpo helps brands collect and leverage reviews and photos throughout the buyer journey to increase trust, social proof, and sales. Learn more about Yotpo

CloudCherry

by CloudCherry Analytics

CloudCherry is a SaaS-based, Real-Time Customer Feedback Collection and Customer Experience Analytics product to track, measure & improve Customer Experience. With CloudCherry, your business can identify the factors that are bringing Customer Experience down, measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights into consumer behavioral patterns and address any customer complaint or query in real-time, as soon as it occurs. Learn more about CloudCherry

CloudCherry is a Real-Time Feedback Collection and Customer Experience Analytics product to track & improve Customer Experience. Learn more about CloudCherry

Userlane helps you improve your UX and CX with interactive and personalized guidance, and engagement analytics. Create personalized user journeys that make users love your software while reducing friction, frustration and churn. Unleash the full potential of your product, boost engagement and feature adoption. Learn more about Userlane

User onboarding automation and optimization for a great CX which leads to higher conversion, engagement & retention without any coding. Learn more about Userlane

Online digital engagement command center for large companies wanting to connect with consumers via 2-Way SMS texting, social media, live chat, email, and messaging (Facebook Messenger, Kik, We Chat, Line). Start with one channel, or add them all! Includes enterprise-level features: secure authentication, performance reports, skills-based routing, and text analytics. Bonus: ITC's chat-to-text ensures the end of abandoned chat sessions by transferring conversations to SMS. *Now with chatbots* Learn more about InTheChat

Digital engagement platform for connecting with consumers via chat, texting, social media, email, and messengers. *Now with chatbots* Learn more about InTheChat

FiveStars

by FiveStars Loyalty

Need a better way to reach your customers? FiveStars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. Learn more about FiveStars

Need a better way to reach your customers? FiveStars is a custom loyalty automation platform that brings customers back 2x more often. Learn more about FiveStars

Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. Learn more about Falcon.io

Social media marketing & customer experience management on one easy-to-use platform. Learn more about Falcon.io

Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today (no credit card required). Learn more about Nickelled

Make simple, step-by-step website walkthroughs for onboarding and converting every user. Learn more about Nickelled

Blue enterprise survey software automates your customer experience, customer satisfaction, employee engagement and other feedback management processes. It is designed to: 1. support your most complex and unique feedback gathering processes 2. scale up for your largest survey needs 3. provide you with dynamic reports, analytics and insights to support strategic decision making In summary, Blue helps make your organization a real time feedback machine where no one's voice is left behind. Learn more about Blue Enterprise Surveys

Blue survey software automates your feedback management processes, with focus on robustness, scalability, flexibility, and security. Learn more about Blue Enterprise Surveys

Genesys CX delivers effortless customer journeys that are proactive and personalized while maximizing company productivity. With customers engaging with your company over multiple channelsincluding web, chat, email, mobile and sociala focus on CX management at every touchpoint is more critical than ever to gain a competitive advantage for the longevity of your business. Learn more about Genesys Customer Experience Platform

Genesys software provides omnichannel customer experience (CX) and contact center solutions in the cloud, on-premise, or a hybrid. Learn more about Genesys Customer Experience Platform

Whatfix is the easiest way to create guides, and make how-to's interactive. Whatfix enhances self-service capability of web products and helps companies to reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points. Whatfix is being used by large as well as small enterprises for improving training effectiveness, enhancing customer support and to improve user onboarding. Learn more about Whatfix

Easy platform to create interactive guides, which helps businesses reduce support queries and improve user onboarding. Learn more about Whatfix

Five9 CX Software empowers agents to provide personalized, omnichannel service experiences to customers over the phone, web, chat, email, mobile or social. Direct inquiries to the right agents with skills-based routing, display customer information directly on the agent's screen, and automatically sync customer interactions to your CRM solution. Use the supervisor app to monitor/coach agents and report on performance in real-time. - See why 2000+ customers trust Five9. Learn more about Five9

Cloud Customer Service Solution - ACD, IVR, CTI, Web Chat, Email, Social, Call Recording, and CRM Integration Learn more about Five9

Thought Industries

by Thought Industries

Thought Industries is one of the world's fastest-growing online learning companies and is helping businesses of all sizes to create and deliver highly interactive and engaging learning experiences targeted towards consumers, professionals, and the extended enterprise. More than just an "LMS", the Thought Industries' Learning Business Platform provides a modern way to create online learning courses, content, and custom microsites and distribute to your relevant audiences with ease. Learn more about Thought Industries

Thought Industries is one of the fastest growing online learning companies and creator of the first Learning Business Platform. Learn more about Thought Industries

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk

Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. Net Promoter Score is "the one number you need to grow", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo. Learn more about Promoter Ninja for NPS

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization. Learn more about Promoter Ninja for NPS

The MaritzCX Platform is the big data engine that powers your CX solution and the complete technology foundation that allows you quickly collect data from all of your different feedback channels, turn it into a cohesive source of customer information, and make it available to everyone in your organization. The software includes Survey Builder, Dashboards & Reports, Data Mining, Text Analytics, and Case Management. In addition, we offer industry-leading research services and proven expertise. Learn more about MaritzCX

We are the world's only full-service customer experience (CX) partner. Learn more about MaritzCX

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Customer Experience Software

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Learn more about Customer Experience Software

All in one software for marketers to do everything right from lead capture, email & drip marketing, workflows, webpush notification, marketing automation and more. SendX replaces all that with a single platform at an affordable price. Learn more about SendX

Growth Tools & Email Marketing Automation platform to grow your web business. Best suited for small to medium size business. Learn more about SendX

SoGoSurvey

by SoGoSurvey

Online survey & questionnaire tool with latest and most number of features. Create free online surveys, forms, polls and quizzes. Learn more about SoGoSurvey

Online survey & questionnaire tool with latest and most number of features. Create free online surveys, forms, polls and quizzes. Learn more about SoGoSurvey

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

A fundamentally new way to communicate with your customers. Learn more about Intercom

A fundamentally new way to communicate with your customers. Learn more about Intercom

Smartlook

by Smartlook

Smartlook is a simple tool which records the screens of real users on your website. Learn more about Smartlook

Smartlook is a simple tool which records the screens of real users on your website. Learn more about Smartlook

Reputology

by Reputology

Reputology helps multi-location enterprises monitor reviews & feedback to address issues quickly & improve the Customer Experience. Learn more about Reputology

Reputology helps multi-location enterprises monitor reviews & feedback to address issues quickly & improve the Customer Experience. Learn more about Reputology

ChurnZero

by ChurnZero

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, Learn more about ChurnZero

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, Learn more about ChurnZero

GetFeedback

by GetFeedback

GetFeedback is the #1-rated survey solution for Salesforce. Build beautiful, mobile-friendly surveys, then turn insights into action. Learn more about GetFeedback

GetFeedback is the #1-rated survey solution for Salesforce. Build beautiful, mobile-friendly surveys, then turn insights into action. Learn more about GetFeedback

Mi9 Mosaic Clienteling delivers rapid ROI with tools to nurture top customers, increase basket size and shopping frequency, and improve Learn more about Mi9 Mosaic Clienteling

Mi9 Mosaic Clienteling delivers rapid ROI with tools to nurture top customers, increase basket size and shopping frequency, and improve Learn more about Mi9 Mosaic Clienteling

Employee training and SaaS onboarding with smart interactive guides and walkthroughs. Learn more about iridize

Employee training and SaaS onboarding with smart interactive guides and walkthroughs. Learn more about iridize

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises. Learn more about Ameyo

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises. Learn more about Ameyo

CX Group

by CX Group

Big data customer retention platform for improving overall customer experience Learn more about CX Group

Big data customer retention platform for improving overall customer experience Learn more about CX Group

INTOUCH

by Topdown Systems

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys. Learn more about INTOUCH

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys. Learn more about INTOUCH

Testimonial Monkey

by Testimonial Monkey

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews. Learn more about Testimonial Monkey

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews. Learn more about Testimonial Monkey

WalkMe provides a cloud-based Enterprise Class Guidance and Engagement Platform to guide and engage users through any online experience Learn more about WalkMe

WalkMe provides a cloud-based Enterprise Class Guidance and Engagement Platform to guide and engage users through any online experience Learn more about WalkMe

LiveEngage

by LivePerson

LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. Learn more about LiveEngage

LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. Learn more about LiveEngage

Surveypal

by Surveypal

Surveypal is an online survey platform that helps you measure and improve the customer experience Learn more about Surveypal

Surveypal is an online survey platform that helps you measure and improve the customer experience Learn more about Surveypal

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens. Learn more about UXprobe

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens. Learn more about UXprobe

Feedback Lite

by Feedback Lite

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors. Learn more about Feedback Lite

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors. Learn more about Feedback Lite

On the spot customer feedback via cell phone - that helps stop customer defection. Learn more about Opiniator

On the spot customer feedback via cell phone - that helps stop customer defection. Learn more about Opiniator

CallidusCloud CX

by CallidusCloud CX

Leverage the ultimate suite for feedback, performance, and engagement to deliver an elevated experience. Learn more about CallidusCloud CX

Leverage the ultimate suite for feedback, performance, and engagement to deliver an elevated experience. Learn more about CallidusCloud CX

ActionTracker

by SurveySquare.com

Manage your Customer Experience with our Fully integrated ActionTracker. Utilize our Scorecard to identify your low performers! Learn more about ActionTracker

Manage your Customer Experience with our Fully integrated ActionTracker. Utilize our Scorecard to identify your low performers! Learn more about ActionTracker

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo Platform

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo Platform

ReviewSpreader

by ReviewSpreader

Helping small businesses get five star reviews in seconds. Learn more about ReviewSpreader

Helping small businesses get five star reviews in seconds. Learn more about ReviewSpreader

TalkToTheManager

by TalkToTheManager

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues. Learn more about TalkToTheManager

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues. Learn more about TalkToTheManager

Appcues

by Appcues

Appcues is the easiest way to personalize your product experience without changing any code. Learn more about Appcues

Appcues is the easiest way to personalize your product experience without changing any code. Learn more about Appcues

Conversocial

by Conversocial

Manage Customer Care at Scale in Facebook and Twitter. Connect, collaborate, and control using social media outlets. Learn more about Conversocial

Manage Customer Care at Scale in Facebook and Twitter. Connect, collaborate, and control using social media outlets. Learn more about Conversocial

FeedbackFive

by eComEngine

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales. Learn more about FeedbackFive

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales. Learn more about FeedbackFive

Talk2us

by Elevate Research

Real-time customer feedback platform for brick & mortar businesses. Learn more about Talk2us

Real-time customer feedback platform for brick & mortar businesses. Learn more about Talk2us

elevio

by elevio

Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials Learn more about Feedb

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials Learn more about Feedb

Field Solution Group

by Field Solution Group

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business. Learn more about Field Solution Group

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business. Learn more about Field Solution Group

HelpCrunch

by HelpCrunch

Customer communication platform for mobile and web businesses with features such as lead management, CRM, and increased engagement. Learn more about HelpCrunch

Customer communication platform for mobile and web businesses with features such as lead management, CRM, and increased engagement. Learn more about HelpCrunch

Moxtra

by MOXTRA

Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime. Learn more about Moxtra

Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime. Learn more about Moxtra

Review Camp

by Review Camp

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report! Learn more about Review Camp

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report! Learn more about Review Camp

ContentSquare

by ContentSquare

User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys. Learn more about ContentSquare

User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys. Learn more about ContentSquare

Reveal what your customers really think! Fast&friendly online focus group, for instant feedback. Big-end tools now affordable&easy. Learn more about klzii

Reveal what your customers really think! Fast&friendly online focus group, for instant feedback. Big-end tools now affordable&easy. Learn more about klzii

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Learn more about SmartAction Speech IVR System

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Learn more about SmartAction Speech IVR System

FuzeDigital

by FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. Learn more about FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. Learn more about FuzeDigital

Quantum Metric

by Quantum Metric

Quantum Metric simplifies discovery of digital customer struggle to identify and prioritize customer experience improvements. Learn more about Quantum Metric

Quantum Metric simplifies discovery of digital customer struggle to identify and prioritize customer experience improvements. Learn more about Quantum Metric

ThoughtBuzz

by ThoughtBuzz

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform. Learn more about ThoughtBuzz

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform. Learn more about ThoughtBuzz

Client Heartbeat

by Client Heartbeat

A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers. Learn more about Client Heartbeat

A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers. Learn more about Client Heartbeat

Segments, schedules, triggers, and deploys email, voice, fax, text, and direct mail in single step - drip/nurture marketing campaigns. Learn more about Customer Lifecycle Marketing

Segments, schedules, triggers, and deploys email, voice, fax, text, and direct mail in single step - drip/nurture marketing campaigns. Learn more about Customer Lifecycle Marketing

The world's most engaging software for driving business performance - by listening to customers and improving their experience. Learn more about Medallia Enterprise

The world's most engaging software for driving business performance - by listening to customers and improving their experience. Learn more about Medallia Enterprise

Experiture

by Experiture

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more. Learn more about Experiture

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more. Learn more about Experiture

MyFeelBack

by MyFeelBack

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Learn more about MyFeelBack

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Learn more about MyFeelBack

ReferralCandy

by ReferralCandy.com

Software to boost return customer rates by creating a loyalty discount program that can be integrated with social media sites. Learn more about ReferralCandy

Software to boost return customer rates by creating a loyalty discount program that can be integrated with social media sites. Learn more about ReferralCandy

YesInsights

by YesInsights

Customer feedback made easy through one-click and NPS surveys. Learn more about YesInsights

Customer feedback made easy through one-click and NPS surveys. Learn more about YesInsights

Newired

by Newired

A comprehensive solution for UX management, specially designed for enterprise contexts. Learn more about Newired

A comprehensive solution for UX management, specially designed for enterprise contexts. Learn more about Newired

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions. Learn more about Oracle CX

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions. Learn more about Oracle CX

Quiq connects customers and companies via Messaging (SMS, FB Messenger, Chat, and Kik), resulting in more efficient customer service. Learn more about Quiq Messaging

Quiq connects customers and companies via Messaging (SMS, FB Messenger, Chat, and Kik), resulting in more efficient customer service. Learn more about Quiq Messaging

Toonimo

by Toonimo

Toonimo humanizes the web user experience with engaging digital walkthroughs. Learn more about Toonimo

Toonimo humanizes the web user experience with engaging digital walkthroughs. Learn more about Toonimo

FullStory

by FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Learn more about FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Learn more about FullStory

Totango

by Totango

Totango is a customer success platform that drives action and focus for teams and predictable results for management. Learn more about Totango

Totango is a customer success platform that drives action and focus for teams and predictable results for management. Learn more about Totango

The Most Powerful Customer Success Software. Learn more about Amity

The Most Powerful Customer Success Software. Learn more about Amity

CHI Express

by Logica Infotech Services

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration. Learn more about CHI Express

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration. Learn more about CHI Express

Fancy Support

by Fancy Support

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging. Learn more about Fancy Support

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging. Learn more about Fancy Support

Feedbackly

by Feedbackly

Tapin Feedback is the easiest way to collect on-the-spot feedback on any device and all you need to manage your customer experience. Learn more about Feedbackly

Tapin Feedback is the easiest way to collect on-the-spot feedback on any device and all you need to manage your customer experience. Learn more about Feedbackly

Understand website visitor' behavior thru seamless integrated surveys, to optimize website conversion Learn more about Informizely

Understand website visitor' behavior thru seamless integrated surveys, to optimize website conversion Learn more about Informizely

InMoment

by InMoment

Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities. Learn more about InMoment

Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities. Learn more about InMoment

INSTANT Insight

by Pulse Solution

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps Learn more about INSTANT Insight

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps Learn more about INSTANT Insight

JumpSeat

by TenSpeed Technologies

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding. Learn more about JumpSeat

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding. Learn more about JumpSeat

Knexus

by Knexus

AI Optimized Customer Journeys Increasing Sales Learn more about Knexus

AI Optimized Customer Journeys Increasing Sales Learn more about Knexus

Lumavate

by Lumavate

We're giving your products a digital voice. Our software provides a mobile engagement solution for product companies. Learn more about Lumavate

We're giving your products a digital voice. Our software provides a mobile engagement solution for product companies. Learn more about Lumavate

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback. Learn more about Multi-rater 360 Feedback System

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback. Learn more about Multi-rater 360 Feedback System

Satsum

by Satsum

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Learn more about Satsum

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Learn more about Satsum

Smaply

by Smaply

Visualize customer experience. Improve your offer based on the analysis of your customer's journey. Learn more about Smaply

Visualize customer experience. Improve your offer based on the analysis of your customer's journey. Learn more about Smaply

SoDash

by SoDash

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics. Learn more about SoDash

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics. Learn more about SoDash

Spectoos

by Spectoos

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display. Learn more about Spectoos

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display. Learn more about Spectoos

TopBox

by TopBox

Cloud-based customer interaction analytic solution to determine why customers are calling in for support. Learn more about TopBox

Cloud-based customer interaction analytic solution to determine why customers are calling in for support. Learn more about TopBox

TopBox

by Waypoint Group

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights. Learn more about TopBox

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights. Learn more about TopBox

UserReplay

by UserReplay

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey. Learn more about UserReplay

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey. Learn more about UserReplay

Collect, store, analyze and act upon all forms of customer feedback. Learn more about Voice of the Customer HUB

Collect, store, analyze and act upon all forms of customer feedback. Learn more about Voice of the Customer HUB

Cincom Synchrony

by Cincom Systems

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers. Learn more about Cincom Synchrony

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers. Learn more about Cincom Synchrony

CustomerGauge

by CustomerGauge

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Learn more about CustomerGauge

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Learn more about CustomerGauge

Delighted

by Delighted

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors. Learn more about Delighted

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors. Learn more about Delighted

iTrust Reviews

by iTrust Digital Marketing

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate. Learn more about iTrust Reviews

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate. Learn more about iTrust Reviews

know'N'act

by know'N'act

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more. Learn more about know'N'act

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more. Learn more about know'N'act

Natero

by Natero

Data-driven Customer Success platform for B2B SaaS Learn more about Natero

Data-driven Customer Success platform for B2B SaaS Learn more about Natero

Qubit

by Qubit

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers. Learn more about Qubit

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers. Learn more about Qubit

UserIQ

by UserIQ

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Learn more about UserIQ

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Learn more about UserIQ

UserRules

by Userrules Software

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users. Learn more about UserRules

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users. Learn more about UserRules

ListenLoop

by ListenLoop

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily. Learn more about ListenLoop

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily. Learn more about ListenLoop

Tracking for product warranty, service history, and purchases. Solution provides practical information for both customers and brands. Learn more about Product 360

Tracking for product warranty, service history, and purchases. Solution provides practical information for both customers and brands. Learn more about Product 360

AfterSell

by GladMinds Technologies

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way. Learn more about AfterSell

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way. Learn more about AfterSell

Alpine Metrics

by Alpine Metrics

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention. Learn more about Alpine Metrics

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention. Learn more about Alpine Metrics

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

AnswerDash

by AnswerDash

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. Learn more about AnswerDash

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. Learn more about AnswerDash

More effectively listen and respond to customer communications, direct via your email channel, or indirect, via forum posts or tweets. Learn more about Attensity Respond

More effectively listen and respond to customer communications, direct via your email channel, or indirect, via forum posts or tweets. Learn more about Attensity Respond

Bolstra

by Bolstra

An agile customer success management platform built to help companies plan, manage and engage with their customers. Learn more about Bolstra

An agile customer success management platform built to help companies plan, manage and engage with their customers. Learn more about Bolstra

BPA Quality

by BPA Solutions

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management. Learn more about BPA Quality

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management. Learn more about BPA Quality

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more. Learn more about Business Review Manager

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more. Learn more about Business Review Manager

Delivers a unified desktop solution for enterprise contact center and back office employees. Learn more about Cicero XM

Delivers a unified desktop solution for enterprise contact center and back office employees. Learn more about Cicero XM

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work. Learn more about Clarabridge Enterprise

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work. Learn more about Clarabridge Enterprise

ClickTale

by ClickTale

Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps. Learn more about ClickTale

Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps. Learn more about ClickTale

Collect.chat

by Collect.chat

Chatbot making platform to creates chatbots that automatically collects data from website visitors. Learn more about Collect.chat

Chatbot making platform to creates chatbots that automatically collects data from website visitors. Learn more about Collect.chat

Confirmit

by Confirmit

User-friendly software enabling creation of powerful and valuable survey research and feedback applications. Learn more about Confirmit

User-friendly software enabling creation of powerful and valuable survey research and feedback applications. Learn more about Confirmit

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis. Learn more about Convergys Analytics

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis. Learn more about Convergys Analytics

Core Realtime

by Core Realtime

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime. Learn more about Core Realtime

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime. Learn more about Core Realtime

CredSpark

by CredSpark

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads. Learn more about CredSpark

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads. Learn more about CredSpark

CRM Aapya

by MavJay Solutions

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience. Learn more about CRM Aapya

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience. Learn more about CRM Aapya

CTI Group

by CTI Group

CTI solutions are dynamic business tools which help organizations transform how they monitor, measure, and manage communications data. Learn more about CTI Group

CTI solutions are dynamic business tools which help organizations transform how they monitor, measure, and manage communications data. Learn more about CTI Group

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions. Learn more about Customer Experience Analytics Platform

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions. Learn more about Customer Experience Analytics Platform

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights. Learn more about Customer Experience Management Platform

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights. Learn more about Customer Experience Management Platform

Customer Monitor

by Customer Monitor

Fully managed customer experience software solution with trending capabilities and text analytics. Learn more about Customer Monitor

Fully managed customer experience software solution with trending capabilities and text analytics. Learn more about Customer Monitor

Cxense

by Cxense

Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences. Learn more about Cxense

Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences. Learn more about Cxense

Web-application built for solo & small business owners to create, manage & measure their end-end customer experience. Learn more about CXONCLOUD

Web-application built for solo & small business owners to create, manage & measure their end-end customer experience. Learn more about CXONCLOUD

DictaNova

by DictaNova

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights Learn more about DictaNova

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights Learn more about DictaNova

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device. Learn more about DigitalCX

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device. Learn more about DigitalCX

Dini

by Ekaart Digital Systems

End-to-end digitization platform for restaurants to increase customer base and for increasing margins. Learn more about Dini

End-to-end digitization platform for restaurants to increase customer base and for increasing margins. Learn more about Dini

eGain Suite

by eGain Communications

eGain's knowledge management and customer engagement solutions power digital transformation for leading brands. Learn more about eGain Suite

eGain's knowledge management and customer engagement solutions power digital transformation for leading brands. Learn more about eGain Suite

Emolytics

by Emolytics

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results. Learn more about Emolytics

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results. Learn more about Emolytics

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Learn more about Enterprise Feedback Management

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Learn more about Enterprise Feedback Management

Evaluat

by Evaluat

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events. Learn more about Evaluat

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events. Learn more about Evaluat

ExperienceFellow

by ExperienceFellow

Capture and analyze customer experience of your brand, product or service. Learn more about ExperienceFellow

Capture and analyze customer experience of your brand, product or service. Learn more about ExperienceFellow

Falcon

by ServiceCheck

Customer service intake, resolution and reporting software with automated routing and threshold escalations. Learn more about Falcon

Customer service intake, resolution and reporting software with automated routing and threshold escalations. Learn more about Falcon

FastSensor

by GTI Technologies

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales. Learn more about FastSensor

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales. Learn more about FastSensor

Feedback INN

by Control Inn

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement. Learn more about Feedback INN

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement. Learn more about Feedback INN

FeedbackExpress

by FeedbackExpress

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Learn more about FeedbackExpress

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Learn more about FeedbackExpress

FeedbackHub

by FeedbackHub

The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging. Learn more about FeedbackHub

The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging. Learn more about FeedbackHub

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face. Learn more about Fizz Customer Experience Platform

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face. Learn more about Fizz Customer Experience Platform

Foresight

by Vital Insights

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue. Learn more about Foresight

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue. Learn more about Foresight

FoxMetrics

by FoxMetrics

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys. Learn more about FoxMetrics

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys. Learn more about FoxMetrics

Freespee

by Freespee

Monitor, manage and personalize communication with your digital customers. Learn more about Freespee

Monitor, manage and personalize communication with your digital customers. Learn more about Freespee

GetSmily

by GetSmily

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics. Learn more about GetSmily

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics. Learn more about GetSmily

Gourmetmiles

by Gourmetmiles

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities. Learn more about Gourmetmiles

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities. Learn more about Gourmetmiles

Greenwich AIM

by Greenwich Associates

Customer experience management solution that improves decision making and helps to increase profitability. Learn more about Greenwich AIM

Customer experience management solution that improves decision making and helps to increase profitability. Learn more about Greenwich AIM

Guideblocks

by Guideblocks

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages. Learn more about Guideblocks

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages. Learn more about Guideblocks

Heeduser

by Heeduser

Customer engagement platform that facilitates communication between company and its clients through online customer community. Learn more about Heeduser

Customer engagement platform that facilitates communication between company and its clients through online customer community. Learn more about Heeduser

Helix

by MicroMetrics

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement Learn more about Helix

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement Learn more about Helix

Hello Customer

by Insider Metrics

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline. Learn more about Hello Customer

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline. Learn more about Hello Customer

Howazit

by Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. Learn more about Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. Learn more about Howazit

IgniteFeedback

by IgniteFeedback

Cloud based solution for customer insight and survey. Learn more about IgniteFeedback

Cloud based solution for customer insight and survey. Learn more about IgniteFeedback

Inbify

by Inbify

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service. Learn more about Inbify

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service. Learn more about Inbify

Inline Manual

by Inline Manual

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation. Learn more about Inline Manual

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation. Learn more about Inline Manual

InnerTrends

by InnerTrends

A service that uses data science to analyse customer engagement. Learn more about InnerTrends

A service that uses data science to analyse customer engagement. Learn more about InnerTrends

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity Learn more about inQuba CX

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity Learn more about inQuba CX

Intouch Insight

by In-Touch Insight

Customer experience management. Technology solutions for listening, interpreting & actioning customer feedback & operational data. Learn more about Intouch Insight

Customer experience management. Technology solutions for listening, interpreting & actioning customer feedback & operational data. Learn more about Intouch Insight

Just Ask Users

by Just Ask Users

A SaaS to plan, manage, and track UX research work and make sense of your research findings. Learn more about Just Ask Users

A SaaS to plan, manage, and track UX research work and make sense of your research findings. Learn more about Just Ask Users

Kademi

by Kademi

A platform to create amazing seamless customer experiences that delight your customers at every touch point. Learn more about Kademi

A platform to create amazing seamless customer experiences that delight your customers at every touch point. Learn more about Kademi

Keatext

by Keatext

Text analytics platform analyzes customer comments like call center transcripts, reviews, survey responses, and emails in minutes. Learn more about Keatext

Text analytics platform analyzes customer comments like call center transcripts, reviews, survey responses, and emails in minutes. Learn more about Keatext

Keepcon

by Keepcon

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights. Learn more about Keepcon

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights. Learn more about Keepcon

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today! Learn more about Kibo Real-Time Individualization

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today! Learn more about Kibo Real-Time Individualization

Kling.io

by Kling.io

Solution made to engage customers across any channel. Features include online reputation management & enterprise feedback management. Learn more about Kling.io

Solution made to engage customers across any channel. Features include online reputation management & enterprise feedback management. Learn more about Kling.io

Kustomer

by Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer. Learn more about Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer. Learn more about Kustomer

LadderChat

by LadderChat

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention. Learn more about LadderChat

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention. Learn more about LadderChat

Enables companies to design and engage in conversation with their customers that are immediate, interactive, and personalized. Learn more about Layer Customer Conversation Platform

Enables companies to design and engage in conversation with their customers that are immediate, interactive, and personalized. Learn more about Layer Customer Conversation Platform

ListenPort

by CriticMania

Cloud-based customer feedback collection and analysis software with micro surveys and one-click testimonial publishing. Learn more about ListenPort

Cloud-based customer feedback collection and analysis software with micro surveys and one-click testimonial publishing. Learn more about ListenPort

The fastest, smartest and easiest solution for processing customer feedback into actionable insights. Learn more about Lumoa

The fastest, smartest and easiest solution for processing customer feedback into actionable insights. Learn more about Lumoa

Enables call center managers to focus on call center metrics and call center performance. Learn more about Metaphor Engage

Enables call center managers to focus on call center metrics and call center performance. Learn more about Metaphor Engage

Mopinion

by Mopinion

Customer insight platform for capturing, understanding, and acting on customer feedback. Learn more about Mopinion

Customer insight platform for capturing, understanding, and acting on customer feedback. Learn more about Mopinion

Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement. Learn more about NICE Customer Experience Analytics

Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement. Learn more about NICE Customer Experience Analytics

NomNom

by NomNom Insights

Get all of your customer feedback in one place. Aggregate, organise and share all your customer feedback and user research easily Learn more about NomNom

Get all of your customer feedback in one place. Aggregate, organise and share all your customer feedback and user research easily Learn more about NomNom

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Learn more about Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Learn more about Omni-Channel Self-Service

Omniata

by Omniata

Omniata is an all-in-one analytics, marketing & A/B testing platform that enables custom data modeling & user experience optimization. Learn more about Omniata

Omniata is an all-in-one analytics, marketing & A/B testing platform that enables custom data modeling & user experience optimization. Learn more about Omniata

OmniknowledgeFAQ

by Acknowledgement

Happy customers, shorter service queues! Learn more about OmniknowledgeFAQ

Happy customers, shorter service queues! Learn more about OmniknowledgeFAQ

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console. Learn more about OneSight

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console. Learn more about OneSight

OnviCord

by OnviSource

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization. Learn more about OnviCord

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization. Learn more about OnviCord

Opinionated

by Opinionated

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss. Learn more about Opinionated

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss. Learn more about Opinionated

Patient flow management solution with appointment system, calendaring, and messaging features. Add-ons available. Learn more about Orchestra

Patient flow management solution with appointment system, calendaring, and messaging features. Add-ons available. Learn more about Orchestra

Pisano

by Pisano

A feedback company that provides solutions for form creation, live chat widgets, targeted marketing campaigns, and more. Learn more about Pisano

A feedback company that provides solutions for form creation, live chat widgets, targeted marketing campaigns, and more. Learn more about Pisano

pollkiosk

by Skynapse Business Technology

A software tool to capture customer feedback Comes with an App for Android and iOS and a web-based Dashboard Panel. Learn more about pollkiosk

A software tool to capture customer feedback Comes with an App for Android and iOS and a web-based Dashboard Panel. Learn more about pollkiosk

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing. Learn more about Process Management Platform

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing. Learn more about Process Management Platform

Purple's solution allows businesses to monitor their physical spaces and view detailed analytics about customer behaviour. Learn more about Purple WiFi

Purple's solution allows businesses to monitor their physical spaces and view detailed analytics about customer behaviour. Learn more about Purple WiFi

Web-based solution for project managers, marketers, and user experience directors. Learn more about Ramen

Web-based solution for project managers, marketers, and user experience directors. Learn more about Ramen

ReplyOne

by Sematell

Leading software intelligence for written high volume customer communication with perfect precision across all channels. Learn more about ReplyOne

Leading software intelligence for written high volume customer communication with perfect precision across all channels. Learn more about ReplyOne

Customer experience management platform that helps build customer advocacy and reduce customer defection. Learn more about ResponseTek:CEM

Customer experience management platform that helps build customer advocacy and reduce customer defection. Learn more about ResponseTek:CEM

Helps sellers to collect opinion of their customer in a rich and interactive way about the items purchased by them. Learn more about ReviewCaddy

Helps sellers to collect opinion of their customer in a rich and interactive way about the items purchased by them. Learn more about ReviewCaddy

Rhombus

by Rhombus

Exchange real-time text messages, and accept payments from your customers all within the conversation. Learn more about Rhombus

Exchange real-time text messages, and accept payments from your customers all within the conversation. Learn more about Rhombus

salesEQUITY

by salesEQUITY

Collect, analyze, manage and distribute real-time quantitative customer-insight data with salesEQUITY. Learn more about salesEQUITY

Collect, analyze, manage and distribute real-time quantitative customer-insight data with salesEQUITY. Learn more about salesEQUITY

SATISFYD

by SATISFYD

Customer experience platform that enables businesses to implement improvement strategies through issue tracking and reports. Learn more about SATISFYD

Customer experience platform that enables businesses to implement improvement strategies through issue tracking and reports. Learn more about SATISFYD

SATMETRIX

by SATMETRIX

Our hosted applications manage customer data, collect customer feedback, distribute real-time data, integrated with legacy systems. Learn more about SATMETRIX

Our hosted applications manage customer data, collect customer feedback, distribute real-time data, integrated with legacy systems. Learn more about SATMETRIX

SeeVolution

by SeeVolution

SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site. Learn more about SeeVolution

SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site. Learn more about SeeVolution

ServeSmart

by MaFoi Group

Personalizes your customer engagement and augments your customer relationships for better business. Learn more about ServeSmart

Personalizes your customer engagement and augments your customer relationships for better business. Learn more about ServeSmart

ServIntuit

by Servion Global Solutions

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers. Learn more about ServIntuit

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers. Learn more about ServIntuit

Servmetrics

by Servmetrics

Servmetrics is a digital quality check for restaurants that do take-out and delivery. Learn more about Servmetrics

Servmetrics is a digital quality check for restaurants that do take-out and delivery. Learn more about Servmetrics

SevenRooms

by SevenRooms

A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests. Learn more about SevenRooms

A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests. Learn more about SevenRooms

ShowHows

by ShowHows

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device. Learn more about ShowHows

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device. Learn more about ShowHows

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Learn more about SOMTAB

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Learn more about SOMTAB

Sophatar

by Sophatar

Make any digital display you already have interactive! Learn more about Sophatar

Make any digital display you already have interactive! Learn more about Sophatar

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data. Learn more about Sparkcentral Customer Engagement Platform

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data. Learn more about Sparkcentral Customer Engagement Platform

Enterprise grade assessment platform to help capture feedback in both offline and online modes. Learn more about StoryPulse

Enterprise grade assessment platform to help capture feedback in both offline and online modes. Learn more about StoryPulse

Tabsurvey

by Tabsurvey

Survey tool for offline & online data collection. Install in stores across the world, on website or in mails. Learn more about Tabsurvey

Survey tool for offline & online data collection. Install in stores across the world, on website or in mails. Learn more about Tabsurvey

Tattle

by Tattle

The local CRM driven by customer engagement and trackable retention revenue. Learn more about Tattle

The local CRM driven by customer engagement and trackable retention revenue. Learn more about Tattle

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention. Learn more about Tealeaf

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention. Learn more about Tealeaf

Thematic

by Thematic

Understand Customer Feedback and Act Fast Learn more about Thematic

Understand Customer Feedback and Act Fast Learn more about Thematic

UI Contact

by Utopia Image

Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers. Learn more about UI Contact

Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers. Learn more about UI Contact

Usabilla

by Usabilla

Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites. Learn more about Usabilla

Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites. Learn more about Usabilla

UX360

by TandemSeven

Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Learn more about UX360

Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Learn more about UX360

Verified Credible

by Verified Credible

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Learn more about Verified Credible

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Learn more about Verified Credible

Video Reviews

by Confident Customer

A customer experience solution with video reviews and testimonials, auto sharing on social media, website integration, and more. Learn more about Video Reviews

A customer experience solution with video reviews and testimonials, auto sharing on social media, website integration, and more. Learn more about Video Reviews

Wizper

by Wizper System

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance Learn more about Wizper

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance Learn more about Wizper

A conversational UI that will help companies measure and improve customer experience in a truly engaging way. Learn more about Wizu

A conversational UI that will help companies measure and improve customer experience in a truly engaging way. Learn more about Wizu

Woopra

by Woopra

Go beyond traditional analytics and truly understand your customers. Learn more about Woopra

Go beyond traditional analytics and truly understand your customers. Learn more about Woopra

Helps organizations and enterprises deliver product content across all customer touchpoints. Learn more about Zoomin Docs

Helps organizations and enterprises deliver product content across all customer touchpoints. Learn more about Zoomin Docs

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