Customer Experience Software

Find the best Customer Experience Software for your business. Compare product reviews and features to build your list.

What is Customer Experience Software?

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Intouch Insight customer experience software helps organizations proactively manage their customer experience. Intouch collects customer feedback and data from any source, and artificial intelligence-powered features transform huge amounts of data into meaningful information that everyone in the organization can understand. Teams at all levels can then easily prioritize and take action, and measure the impact on business goals. Learn more about Intouch Insight

Intouch Insight customer experience software improves customer satisfaction by allowing brands to listen, interpret and act on CX data. Learn more about Intouch Insight

SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels that reach customers when they are most receptive. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.Get a demo today! Learn more about SurveyMonkey CX

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Learn more about SurveyMonkey CX

Improve the customer experience with an all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. The Genesys PureCloud platform is a single tool that handles all communications¿voice, chat, email, text message and more. Drill-down analytics, recording policies and workforce management are built in. An intuitive interface makes it easy to use, whether you¿re an agent, supervisor or IT administrator. Learn more about Genesys PureCloud

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys PureCloud

Our platform was created to supercharge and simplify your customer experience efforts of building and maintaining healthy relationships across all clients. Kilterly gives you the automated tools to gather data and reach out to clients for their feedback to optimize their customer experience. Learn more about Kilterly

Our platform was created to supercharge and simplify your customer experience efforts of building and maintaining healthy relationships Learn more about Kilterly

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics Customer Experience

Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Learn more about Qualtrics Customer Experience

Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Learn more about Zendesk

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Learn more about Zendesk

We uncover insights that help you build a better customer experience, and help identify what matters to customer segments. Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze your feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. Learn more about Thematic

Uncover insights to build a better CX. Turn your existing feedback into actionable insights using AI-powered thematic analysis Learn more about Thematic

Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are really using your site and uncover insights to make the right changes. Learn more about Hotjar

Feedback and analytics tools built to improve your website visitor experience. Provides heatmaps, feedback polls, surveys, and more. Learn more about Hotjar

Podium is trusted by over 130,000 users to get more reviews on sites like Google, Facebook, HealthGrades & more to improve the customer experience and understand what makes your business successful. The Podium platform is geared around convenience for customers and giving business owners the tools they need to be there for customers. Improve your customer experience with reviews, sentiment analysis, messaging, webchat and more. Learn more about Podium

Podium Customer Experience improvement software focused on reviews, messaging, convenience for customers and more. Learn more about Podium

CMNTY is a powerful online platform used by today's most innovative brands and marketing research agencies to build customer insights communities. Through continuous dialogue with customers in dedicated online platforms, brands develop a deeper understanding of the motivations and desires of the people they serve. Learn more about CMNTY Platform

CMNTY is a platform used by today's most innovative brands and insights professionals to develop a deeper understanding of customers. Learn more about CMNTY Platform

TeamSupport is the only customer experience software built for business to business, including all the features you need in B2B: a robust customer database, custom SLA management, customer alerts, proprietary customer distress index, task management, in-depth reporting & metrics, and even sentiment analysis! TeamSupport is also fully customizable and scales with you as you grow. Get the focus back on your customers where it belongs and provide an exceptional customer experience. Learn more about TeamSupport

Customer Experience software built for business to business. Understand your customers better and improve customer satisfaction today. Learn more about TeamSupport

Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. Learn more about AskNicely NPS Software

The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free. Learn more about AskNicely NPS Software

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Key Survey

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Learn more about Key Survey

Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to save time and effortlessly gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers. Learn more about Nextiva CRM

Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. Learn more about Nextiva CRM

amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. With a lead card autofilling, tags, segmentation, lead scoring and reporting, you can manage your most valuable accounts more effectively. Then after you've identified the leads you should focus on, amoCRM takes care of delivering relevant ads, content and promotions to your target audiences. That way, amoCRM helps you to provide great customer experience, prioritizing your time and efforts. Learn more about amoCRM

amoCRM is easy-2-use CRM. It is however very functional and powerful. Sales pipeline, lead tracking, analytics and website integration. Learn more about amoCRM

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM

Simple yet powerful customer retention and acquisition platform. Build your own branded rewards program. Learn more about TapMango

Simple yet powerful customer retention and acquisition platform. Build your own branded rewards program. Learn more about TapMango

Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today (no credit card required). Learn more about Nickelled

Make simple, step-by-step website walkthroughs for onboarding and converting every user. Learn more about Nickelled

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve customer engagement or employee engagement (eNPS). SightMill makes it easy to add NPS surveys to your website, to send NPS surveys by email, or to collect NPS surveys at a live event. Integrates with third-party software (Slack, Zapier, CRMs) and provides tools to route feedback to your team. Learn more about SightMill - NPS Software

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve your customer engagement. Learn more about SightMill - NPS Software

Five9 brings the power of Practical AI to the contact center to create smart, personalized omnichannel CX over the phone, web, chat, email, mobile and social. Predict the reason for the inquiry with customer intend data. Use intelligent routing to get your customers to the right agent. Provide intuitive self-service options to your customers. Automatically sync interactions to your CRM. Monitor, coach and report on performance in real-time. See why 2000+ customers trust Five9. Learn more about Five9

Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Learn more about Five9

Mize Connected Customer Experience (CX) Platform connects Manufacturers, Customers, Channel Partners, and Suppliers to optimize service experience and maximize customer lifetime value. Mize CX Platform enables companies to simplify and streamline key post-sale customer interactions such as product registration, warranty, service plans, parts, support, field service, and maintenance. Companies can generate high-margin revenues from the loyal customer base. Learn more about Mize CX Platform

Mize CX Platform enables manufacturers to deliver better customer service and generate more sales and profits from the install base. Learn more about Mize CX Platform

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow

Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow

Aimtell enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Learn more about Aimtell

Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Learn more about Aimtell

Thought Industries

by Thought Industries

The Thought Industries award-winning Learning Business Platform is helping for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more drive revenue and scale learning operations. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities - all from a consolidated cloud-based solution. Learn more about Thought Industries

The Thought Industries award-winning Learning Business Platform is helping for-profit businesses drive revenue and scale operations. Learn more about Thought Industries

Whatfix is the easiest way to create guides, and make how-to's interactive. Whatfix enhances self-service capability of web products and helps companies to reduce support queries and improve user engagement. Using Whatfix Digital Guidance platform, companies can self-curate interactive guides & integrate across all user touch points. Whatfix is being used by large as well as small enterprises for improving training effectiveness, enhancing customer support and to improve user onboarding. Learn more about Whatfix

Whatfix drives technology adoption and user enablement to enhance productivity and engagement through contextual in-app content Learn more about Whatfix

Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots. Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI Learn more about Airim

Save your customers' valuable time in finding information on a website or web app Learn more about Airim

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 80k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive

ITC delivers frictionless customer experience by consolidating all digital channels into a single interface with CRM integration, allowing for a consistent customer experience across all channels and empowering your customers to connect with you on their channel of choice. Loved by customers and agents alike, channels supported by ITC include: SMS, social media, live chat, instant messengers, email, Apple Business Chat, and customer service chatbots. Learn more about InTheChat

ITC is an digital customer engagement platform, consolidating all channels into a single interface with CRM integration and analytics. Learn more about InTheChat

Fivestars

by Fivestars Loyalty

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. Learn more about Fivestars

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Learn more about Fivestars

Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. Learn more about Falcon.io

Social media marketing & customer experience management on one easy-to-use platform. Learn more about Falcon.io

Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. Learn more about Freshdesk

A web-based customer service software loved by over 100000 businesses worldwide. Learn more about Freshdesk

Building a product people love is about measurement, not intuition. To know how people are using your product, you need a tool that can easily surface those insights. WebEngage enables teams to segment their customers and engage with them in a contextual and personalized manner. Give what your users want by monitoring your users' data, need and actions and designing cross-channel communication workflows using our Journey Designer. Learn more about WebEngage

WebEngage is a B2C multichannel marketing automation tool. It helps improve user retention and drive conversions without spending $$$ Learn more about WebEngage

Ecrion Engage

by Ecrion Software

Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Learn more about Ecrion Engage

Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement. Learn more about Ecrion Engage

Trustpilot is a review management tool that helps businesses improve the customer experience with their earned reputation. By automating the review collection process and learning from customers, businesses can transform the customer experience to boost conversions and sales. Features include: powerful review reporting and analytics, Google Seller Ratings, rich snippet stars, review invitations and reminders, onsite review widgets, and more. Learn more about Trustpilot

Customer review management tool that helps you connect and build trust with your customers. Learn more about Trustpilot

OSI Feedback

by Omnistar Interactive

Our customizable one question survey will allow you to easily determine who your most loyal customers are. Through a customizable one question survey, you can ask your customers how likely they would be to refer others to your business. Learn more about OSI Feedback

Get real time customer feedback from all your customers using a simple one question email survey. Learn more about OSI Feedback

---> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to use an exceptional customer experience to create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Learn more about NiceJob

----> The easiest way to use exceptional customer experiences to create advocates. Like word of mouth only 1000x better. Try it free! Learn more about NiceJob

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status). Learn more about Revulytics Usage Intelligence

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. Learn more about Revulytics Usage Intelligence

UJET is a ultra-modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Learn more about UJET

UJET is a cloud contact center software company with leading innovation in customer support on the web, phone, and mobile apps. Learn more about UJET

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk

Q One

by Q One Tech

Q One is a SaaS (software-as-a-service) single cloud-based, multi-channel, multi-currency, and multi-lingual market research platform offering a full range of features for research professionals and organization focusing on automating panel recruiting/management, incentivizing panel member, survey programming and data collection that increase panel engagement and collect real-time data driven insights. Learn more about Q One

Panel Management Data Collection Survey Design Fraud Prevention CRM Quotation Instant messenger Project Management Learn more about Q One

ReviewTrackers is the award-winning reputation management and customer feedback software trusted by over 40,000 businesses on sites like Google, Facebook, TripAdvisor and over 100+ more. Sign up for a free trial today and in minutes- see how the robust workflow, automation to respond and generate new reviews can improve your business. Our powerful reporting and analytics, competitor insights and text analytics will help you uncover operational insights to drive more revenue for your company. Learn more about ReviewTrackers

Software that helps businesses manage and generate reviews, respond to customer feedback, and discover key customer insights. Learn more about ReviewTrackers

Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Learn more about Swell CX

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews. Learn more about Swell CX

elevio makes your product easier to learn. Empower your customers with contextual help, visual prompts and in-app access to support, surveys and forms. Integrate your support stack and capture user behavior for next-level optimization. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and reduce drop-offs, complaints and support loads. Sign up for our free 14-day trial today. Learn more about elevio

Help customers help themselves! Deliver smarter in-app support to your customers using the embeddable elevio assistant + more. Learn more about elevio

Sprout Social offers powerful social customer care solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. | Try Sprout Free For 30 Days. Learn more about Sprout Social

Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Learn more about Sprout Social

ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Learn more about ChurnZero

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Learn more about ChurnZero

Bitrix24 #1 free customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages. Learn more about Bitrix24

Bitrix24 #1 free customer experience and customer relationship management platform used by 4 million businesses worldwide. Learn more about Bitrix24

Reputology is the best-of-breed Customer Experience platform that helps multi-location enterprises innovate based on customer feedback. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Learn more about Reputology

Reputology helps multi-location enterprises monitor reviews & feedback to address issues quickly & improve the Customer Experience. Learn more about Reputology

Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork: always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do. Learn more about Smartlook

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Learn more about Smartlook

All in one software for marketers to do everything right from lead capture, email & drip marketing, workflows, webpush notification, marketing automation and more. SendX replaces all that with a single platform at an affordable price. Learn more about SendX

Growth Tools & Email Marketing Automation platform to grow your web business. Best suited for small to medium size business. Learn more about SendX

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0). Learn more about Nicereply

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0). Learn more about Nicereply

livepro

by Livepro Australia

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used. Learn more about livepro

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used. Learn more about livepro

Preferred Patron Loyalty

by Preferred Market Solutions

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Learn more about Preferred Patron Loyalty

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Learn more about Preferred Patron Loyalty

#1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text. Learn more about Zingle

#1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text. Learn more about Zingle

UserVoice

by UserVoice

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Learn more about UserVoice

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Learn more about UserVoice

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives. Learn more about Cloud Call Center

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives. Learn more about Cloud Call Center

Collect.chat

by Collect.chat

Chatbot making platform to creates chatbots that automatically collects data from website visitors. Learn more about Collect.chat

Chatbot making platform to creates chatbots that automatically collects data from website visitors. Learn more about Collect.chat

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo Platform

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo Platform

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world. Learn more about WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world. Learn more about WalkMe

GetFeedback

by GetFeedback

GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback. Learn more about GetFeedback

GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback. Learn more about GetFeedback

Userpilot

by Userpilot

Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free. Learn more about Userpilot

Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free. Learn more about Userpilot

Dovetail

by Dovetail Research

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next. Learn more about Dovetail

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next. Learn more about Dovetail

Feedbackly

by Feedbackly

Feedbackly is the only customer feedback software with built in marketing and sales tools. Learn more about Feedbackly

Feedbackly is the only customer feedback software with built in marketing and sales tools. Learn more about Feedbackly

UXPressia

by UXPressia

An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques. Learn more about UXPressia

An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques. Learn more about UXPressia

FullStory

by FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Learn more about FullStory

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Learn more about FullStory

Employee training and SaaS onboarding with smart interactive guides and walkthroughs. Learn more about iridize

Employee training and SaaS onboarding with smart interactive guides and walkthroughs. Learn more about iridize

UserTesting

by UserTesting

UserTesting helps organizations to create the best customer experience powered by human insights. Learn more about UserTesting

UserTesting helps organizations to create the best customer experience powered by human insights. Learn more about UserTesting

Feedback Lite

by Feedback Lite

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors. Learn more about Feedback Lite

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors. Learn more about Feedback Lite

CX Group

by CX Group

Big data customer retention platform for improving overall customer experience Learn more about CX Group

Big data customer retention platform for improving overall customer experience Learn more about CX Group

Wix Answers

by Wix Answers

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers. Learn more about Wix Answers

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers. Learn more about Wix Answers

Go beyond traditional analytics and truly understand your customers. Learn more about Woopra

Go beyond traditional analytics and truly understand your customers. Learn more about Woopra

Surveypal

by Surveypal

Surveypal is an online survey platform that helps you measure and improve the customer experience Learn more about Surveypal

Surveypal is an online survey platform that helps you measure and improve the customer experience Learn more about Surveypal

An end-to-end customer engagement suite which helps you engage your customer across every stage of the customer journey. Learn more about Zoho CRM Plus

An end-to-end customer engagement suite which helps you engage your customer across every stage of the customer journey. Learn more about Zoho CRM Plus

Delighted

by Delighted

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors. Learn more about Delighted

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors. Learn more about Delighted

Testimonial Monkey

by Testimonial Monkey

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews. Learn more about Testimonial Monkey

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews. Learn more about Testimonial Monkey

Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime. Learn more about Moxtra

Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime. Learn more about Moxtra

Clicktools

by Clicktools

Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience. Learn more about Clicktools

Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience. Learn more about Clicktools

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens. Learn more about UXprobe

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens. Learn more about UXprobe

On the spot customer feedback via cell phone - that helps stop customer defection. Learn more about Opiniator

On the spot customer feedback via cell phone - that helps stop customer defection. Learn more about Opiniator

Survaider

by Opiniofi Technologies

Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time. Learn more about Survaider

Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time. Learn more about Survaider

ActionTracker

by SurveySquare.com

Manage your Customer Experience with our Fully integrated ActionTracker. Utilize our Scorecard to identify your low performers! Learn more about ActionTracker

Manage your Customer Experience with our Fully integrated ActionTracker. Utilize our Scorecard to identify your low performers! Learn more about ActionTracker

FeedbackFive

by eComEngine

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales. Learn more about FeedbackFive

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales. Learn more about FeedbackFive

TalkToTheManager

by TalkToTheManager

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues. Learn more about TalkToTheManager

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues. Learn more about TalkToTheManager

The world's most engaging software for driving business performance - by listening to customers and improving their experience. Learn more about Medallia Enterprise

The world's most engaging software for driving business performance - by listening to customers and improving their experience. Learn more about Medallia Enterprise

Keatext

by Keatext

Keatext AI platform interprets customers written feedback across various channels to highlight customer experience insights. Learn more about Keatext

Keatext AI platform interprets customers written feedback across various channels to highlight customer experience insights. Learn more about Keatext

ReviewSpreader

by ReviewSpreader

Helping small businesses get five star reviews in seconds. Learn more about ReviewSpreader

Helping small businesses get five star reviews in seconds. Learn more about ReviewSpreader

Conversocial

by Conversocial

Conversocial is the digital customer care platform for social messaging. Learn more about Conversocial

Conversocial is the digital customer care platform for social messaging. Learn more about Conversocial

CredSpark

by CredSpark

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads. Learn more about CredSpark

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads. Learn more about CredSpark

FeedbackExpress

by FeedbackExpress

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Learn more about FeedbackExpress

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Learn more about FeedbackExpress

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions. Learn more about Oracle CX

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions. Learn more about Oracle CX

CloudCherry

by CloudCherry Analytics

CloudCherry is a Real-Time Feedback Collection and Customer Experience Analytics product to track & improve Customer Experience. Learn more about CloudCherry

CloudCherry is a Real-Time Feedback Collection and Customer Experience Analytics product to track & improve Customer Experience. Learn more about CloudCherry

ServicePower

by ServicePower

Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options. Learn more about ServicePower

Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options. Learn more about ServicePower

Totango

by Totango

Totango is a customer success platform that drives action and focus for teams and predictable results for management. Learn more about Totango

Totango is a customer success platform that drives action and focus for teams and predictable results for management. Learn more about Totango

SevenRooms

by SevenRooms

A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests. Learn more about SevenRooms

A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests. Learn more about SevenRooms

Talk2us

by Elevate Research

Real-time customer feedback platform for brick & mortar businesses. Learn more about Talk2us

Real-time customer feedback platform for brick & mortar businesses. Learn more about Talk2us

Client Heartbeat

by Client Heartbeat

A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers. Learn more about Client Heartbeat

A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers. Learn more about Client Heartbeat

ContentSquare

by ContentSquare

User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys. Learn more about ContentSquare

User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys. Learn more about ContentSquare

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials Learn more about Feedb

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials Learn more about Feedb

Field Solution Group

by Field Solution Group

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business. Learn more about Field Solution Group

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business. Learn more about Field Solution Group

Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform. Learn more about Layer Customer Conversation Platform

Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform. Learn more about Layer Customer Conversation Platform

Review Camp

by Review Camp

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report! Learn more about Review Camp

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report! Learn more about Review Camp

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Learn more about SmartAction Speech IVR System

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Learn more about SmartAction Speech IVR System

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention. Learn more about Tealeaf

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention. Learn more about Tealeaf

Toonimo

by Toonimo

Toonimo humanizes the web user experience with engaging digital walkthroughs. Learn more about Toonimo

Toonimo humanizes the web user experience with engaging digital walkthroughs. Learn more about Toonimo

Quantum Metric

by Quantum Metric

Quantum Metric is a leading provider of real-time intelligent digital experience analytics for the modern enterprise. Learn more about Quantum Metric

Quantum Metric is a leading provider of real-time intelligent digital experience analytics for the modern enterprise. Learn more about Quantum Metric

Segments, schedules, triggers, and deploys email, voice, fax, text, and direct mail in single step - drip/nurture marketing campaigns. Learn more about Customer Lifecycle Marketing

Segments, schedules, triggers, and deploys email, voice, fax, text, and direct mail in single step - drip/nurture marketing campaigns. Learn more about Customer Lifecycle Marketing

Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights. Learn more about Inquisium

Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights. Learn more about Inquisium

INTOUCH

by Topdown Systems

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys. Learn more about INTOUCH

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys. Learn more about INTOUCH

ListenLoop

by ListenLoop

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily. Learn more about ListenLoop

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily. Learn more about ListenLoop

Reputation.com

by Reputation.com

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback. Learn more about Reputation.com

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback. Learn more about Reputation.com

The Most Powerful Customer Success Software. Learn more about Amity

The Most Powerful Customer Success Software. Learn more about Amity

InMoment

by InMoment

Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities. Learn more about InMoment

Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities. Learn more about InMoment

AnswerDash

by AnswerDash

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. Learn more about AnswerDash

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions. Learn more about AnswerDash

Antlere

by Antlere

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist. Learn more about Antlere

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist. Learn more about Antlere

FuzeDigital

by FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. Learn more about FuzeDigital

Comprehensive, modular and easy to use web-based customer care software suite. Learn more about FuzeDigital

Promoter Ninja for NPS

by Hoshinplan Strategy

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization. Learn more about Promoter Ninja for NPS

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization. Learn more about Promoter Ninja for NPS

ThoughtBuzz

by ThoughtBuzz

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform. Learn more about ThoughtBuzz

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform. Learn more about ThoughtBuzz

ClickTale

by ClickTale

Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps. Learn more about ClickTale

Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps. Learn more about ClickTale

Confirmit

by Confirmit

User-friendly software enabling creation of powerful and valuable survey research and feedback applications. Learn more about Confirmit

User-friendly software enabling creation of powerful and valuable survey research and feedback applications. Learn more about Confirmit

Experiture

by Experiture

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more. Learn more about Experiture

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more. Learn more about Experiture

JumpSeat

by TenSpeed Technologies

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding. Learn more about JumpSeat

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding. Learn more about JumpSeat

Knexus

by Knexus

AI Content Optimizing Customer Journeys Learn more about Knexus

AI Content Optimizing Customer Journeys Learn more about Knexus

MyFeelBack

by MyFeelBack

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Learn more about MyFeelBack

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Learn more about MyFeelBack

YesInsights

by YesInsights

Customer feedback made easy through one-click and NPS surveys. Learn more about YesInsights

Customer feedback made easy through one-click and NPS surveys. Learn more about YesInsights

CX Map

by CX Map

CX Map is a Customer Experience Analytics tool that enables you to collect behavior insights and run experiments to increase sales. Learn more about CX Map

CX Map is a Customer Experience Analytics tool that enables you to collect behavior insights and run experiments to increase sales. Learn more about CX Map

The fastest, smartest and easiest solution for processing customer feedback into actionable insights. Learn more about Lumoa

The fastest, smartest and easiest solution for processing customer feedback into actionable insights. Learn more about Lumoa

Newired

by Newired

The Learning by Doing Enterprise On-Site platform! Learn more about Newired

The Learning by Doing Enterprise On-Site platform! Learn more about Newired

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers. Learn more about Qubit

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers. Learn more about Qubit

UserIQ

by UserIQ

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Learn more about UserIQ

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel. Learn more about UserIQ

Webtrekk

by Webtrekk GmbH

Webtrekk combines multiple digital intelligence solutions into a single, integrated marketing suite. Learn more about Webtrekk

Webtrekk combines multiple digital intelligence solutions into a single, integrated marketing suite. Learn more about Webtrekk

CHI Express

by Logica Infotech Services

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration. Learn more about CHI Express

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration. Learn more about CHI Express

Emovyz

by Emovyz

Innovative engagement using software-based "Emotion Sensors" in an inclusive and sophisticated platform. Learn more about Emovyz

Innovative engagement using software-based "Emotion Sensors" in an inclusive and sophisticated platform. Learn more about Emovyz

Fancy Support

by Fancy Support

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging. Learn more about Fancy Support

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging. Learn more about Fancy Support

Hello Customer

by Insider Metrics

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline. Learn more about Hello Customer

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline. Learn more about Hello Customer

Capture actionable customer insights with in-site surveys and polls. Find growth opportunities, increase revenue and conversions. Learn more about Informizely

Capture actionable customer insights with in-site surveys and polls. Find growth opportunities, increase revenue and conversions. Learn more about Informizely

INSTANT Insight

by Pulse Solution

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps Learn more about INSTANT Insight

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps Learn more about INSTANT Insight

Lumavate

by Lumavate

We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers Learn more about Lumavate

We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers Learn more about Lumavate

MaritzCX

by MaritzCX

MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. Learn more about MaritzCX

MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. Learn more about MaritzCX

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback. Learn more about Multi-rater 360 Feedback System

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback. Learn more about Multi-rater 360 Feedback System

Check-ins made simple and easy! Learn more about One Tap Check-In

Check-ins made simple and easy! Learn more about One Tap Check-In

OpenText CEM

by OpenText CEM

End to end Customer Experience Management software. Learn more about OpenText CEM

End to end Customer Experience Management software. Learn more about OpenText CEM

Satsum

by Satsum

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Learn more about Satsum

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Learn more about Satsum

ServIntuit

by Servion Global Solutions

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers. Learn more about ServIntuit

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers. Learn more about ServIntuit

SoDash

by SoDash

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics. Learn more about SoDash

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics. Learn more about SoDash

Spectoos

by Spectoos

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display. Learn more about Spectoos

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display. Learn more about Spectoos

Operationalize your customer experience and gain valuable ideas and feedback to improve with agility and speed. Learn more about The Experience Manager

Operationalize your customer experience and gain valuable ideas and feedback to improve with agility and speed. Learn more about The Experience Manager

TopBox

by TopBox

Cloud-based customer interaction analytic solution to determine why customers are calling in for support. Learn more about TopBox

Cloud-based customer interaction analytic solution to determine why customers are calling in for support. Learn more about TopBox

TopBox

by Waypoint Group

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights. Learn more about TopBox

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights. Learn more about TopBox

UserReplay

by UserReplay

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey. Learn more about UserReplay

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey. Learn more about UserReplay

Video Reviews

by Confident Customer

Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof. Learn more about Video Reviews

Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof. Learn more about Video Reviews

Collect, store, analyze and act upon all forms of customer feedback. Learn more about Voice of the Customer HUB

Collect, store, analyze and act upon all forms of customer feedback. Learn more about Voice of the Customer HUB

Whisbi

by Whisbi Technologies

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot Learn more about Whisbi

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot Learn more about Whisbi

Wizu

by Wizu

Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer experience. Learn more about Wizu

Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer experience. Learn more about Wizu

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic. Learn more about Wootric

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic. Learn more about Wootric

Helps organizations and enterprises deliver product content across all customer touchpoints. Learn more about Zoomin Docs

Helps organizations and enterprises deliver product content across all customer touchpoints. Learn more about Zoomin Docs

Cincom Synchrony

by Cincom Systems

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers. Learn more about Cincom Synchrony

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers. Learn more about Cincom Synchrony

Aptrinsic

by Aptrinsic

Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers. Learn more about Aptrinsic

Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers. Learn more about Aptrinsic

CustomerGauge

by CustomerGauge

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Learn more about CustomerGauge

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Learn more about CustomerGauge

iTrust Reviews

by iTrust Digital Marketing

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate. Learn more about iTrust Reviews

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate. Learn more about iTrust Reviews

know'N'act

by know'N'act

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more. Learn more about know'N'act

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more. Learn more about know'N'act

UserRules

by Userrules Software

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users. Learn more about UserRules

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users. Learn more about UserRules

Bolstra

by Bolstra

An agile customer success management platform built to help companies plan, manage and engage with their customers. Learn more about Bolstra

An agile customer success management platform built to help companies plan, manage and engage with their customers. Learn more about Bolstra

Inline Manual

by Inline Manual

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation. Learn more about Inline Manual

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation. Learn more about Inline Manual

Survey2Connect

by Survey2Connnect

CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers. Learn more about Survey2Connect

CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers. Learn more about Survey2Connect

Usabilla

by Usabilla

Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites. Learn more about Usabilla

Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites. Learn more about Usabilla

AfterSell

by GladMinds Technologies

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way. Learn more about AfterSell

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way. Learn more about AfterSell

Alpine Metrics

by Alpine Metrics

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention. Learn more about Alpine Metrics

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention. Learn more about Alpine Metrics

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

User feedback and bug reporting tool that's easy to use, customizable, and works right inside your website. Learn more about Appzi User Feedback

User feedback and bug reporting tool that's easy to use, customizable, and works right inside your website. Learn more about Appzi User Feedback

BPA Quality

by BPA Solutions

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management. Learn more about BPA Quality

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management. Learn more about BPA Quality

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more. Learn more about Business Review Manager

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more. Learn more about Business Review Manager

Carrrot

by Carrrot

Marketing automation that turns visitors into customers with eCRM and a full range of marketing instruments Learn more about Carrrot

Marketing automation that turns visitors into customers with eCRM and a full range of marketing instruments Learn more about Carrrot

Supports the end-to-end customer journey across channels, from the initial interaction with your brand to contact with you. Learn more about Centriam CX

Supports the end-to-end customer journey across channels, from the initial interaction with your brand to contact with you. Learn more about Centriam CX

Chameleon

by Alterian

Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform Learn more about Chameleon

Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform Learn more about Chameleon

Cheerfy

by Cheerfy

The simple, Wi-Fi based customer recognition and relationship tool. Learn more about Cheerfy

The simple, Wi-Fi based customer recognition and relationship tool. Learn more about Cheerfy

Delivers a unified desktop solution for enterprise contact center and back office employees. Learn more about Cicero XM

Delivers a unified desktop solution for enterprise contact center and back office employees. Learn more about Cicero XM

Claimlane

by Claimlane

Merges thousands of different ways of handling customer product complaints into one platform. Learn more about Claimlane

Merges thousands of different ways of handling customer product complaints into one platform. Learn more about Claimlane

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work. Learn more about Clarabridge CX Suite

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work. Learn more about Clarabridge CX Suite

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis. Learn more about Convergys Analytics

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis. Learn more about Convergys Analytics

Core Realtime

by Core Realtime

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime. Learn more about Core Realtime

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime. Learn more about Core Realtime

Critizr

by Critizr

Customer Experience platform. Learn more about Critizr

Customer Experience platform. Learn more about Critizr

CRM Aapya

by MavJay Solutions

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience. Learn more about CRM Aapya

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience. Learn more about CRM Aapya

CSM:move

by TTR Group

A powerful tool for identifying customer's needs. Pinpoint weaknesses to drive improvement. Learn more about CSM:move

A powerful tool for identifying customer's needs. Pinpoint weaknesses to drive improvement. Learn more about CSM:move

CTI Group

by CTI Group

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies Learn more about CTI Group

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies Learn more about CTI Group

Saas too that helps brands build trust and enable customers to make smart decisions by providing unbiased & trustworthy information. Learn more about Customer Empowerment Exchange

Saas too that helps brands build trust and enable customers to make smart decisions by providing unbiased & trustworthy information. Learn more about Customer Empowerment Exchange

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions. Learn more about Customer Experience Analytics Platform

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions. Learn more about Customer Experience Analytics Platform

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights. Learn more about Customer Experience Management Platform

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights. Learn more about Customer Experience Management Platform

Customer Monitor

by Customer Monitor

Fully managed customer experience software solution with trending capabilities and text analytics. Learn more about Customer Monitor

Fully managed customer experience software solution with trending capabilities and text analytics. Learn more about Customer Monitor

Customer Radar

by Customer Radar

Receive real-time customer feedback & alerts sent to you directly. NPS dashboards, closed-loop communication, online reviews and more. Learn more about Customer Radar

Receive real-time customer feedback & alerts sent to you directly. NPS dashboards, closed-loop communication, online reviews and more. Learn more about Customer Radar

Cxense

by Cxense

Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences. Learn more about Cxense

Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences. Learn more about Cxense

CXONCLOUD is an ALL-IN-ONE App to create, manage & measure you end-to-end customer experience in simple clicks & fills. Learn more about CXONCLOUD

CXONCLOUD is an ALL-IN-ONE App to create, manage & measure you end-to-end customer experience in simple clicks & fills. Learn more about CXONCLOUD

DatapointEurope

by DatapointEurope

Helps analyze the intelligence contained in all interactions Learn more about DatapointEurope

Helps analyze the intelligence contained in all interactions Learn more about DatapointEurope

DictaNova

by DictaNova

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights Learn more about DictaNova

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights Learn more about DictaNova

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device. Learn more about DigitalCX

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device. Learn more about DigitalCX

Offers a robust content library and sends personalized one-to-one communications between sales and clients. Learn more about DigitalReach

Offers a robust content library and sends personalized one-to-one communications between sales and clients. Learn more about DigitalReach

Dini

by Ekaart Digital Systems

End-to-end digitization platform for restaurants to increase customer base and for increasing margins. Learn more about Dini

End-to-end digitization platform for restaurants to increase customer base and for increasing margins. Learn more about Dini

DriveMyDev

by DriveMyDev

Collect focused customer feedbacks to accelerate your development and build what really matters Learn more about DriveMyDev

Collect focused customer feedbacks to accelerate your development and build what really matters Learn more about DriveMyDev

eGain Suite

by eGain Communications

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands. Learn more about eGain Suite

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands. Learn more about eGain Suite

Emolytics

by Emolytics

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results. Learn more about Emolytics

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results. Learn more about Emolytics

Encompass CX

by Encompass CX

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience. Learn more about Encompass CX

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience. Learn more about Encompass CX

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Learn more about Enterprise Feedback Management

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Learn more about Enterprise Feedback Management

Evaluat

by Evaluat

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events. Learn more about Evaluat

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events. Learn more about Evaluat

Falcon

by ServiceCheck

Customer service intake, resolution and reporting software with automated routing and threshold escalations. Learn more about Falcon

Customer service intake, resolution and reporting software with automated routing and threshold escalations. Learn more about Falcon

FastSensor

by GTI Technologies

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales. Learn more about FastSensor

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales. Learn more about FastSensor

FellaFeeds is a feedback software, which enables the offline stores to get Customers feedback on digital devices and build .... Learn more about Feedback App Fellafeeds

FellaFeeds is a feedback software, which enables the offline stores to get Customers feedback on digital devices and build .... Learn more about Feedback App Fellafeeds

Feedback INN

by Control Inn

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement. Learn more about Feedback INN

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement. Learn more about Feedback INN

FeedbackHub

by FeedbackHub

The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging. Learn more about FeedbackHub

The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging. Learn more about FeedbackHub

Feefo helps businesses to engage with their customers and gather their reviews. Learn more about Feefo

Feefo helps businesses to engage with their customers and gather their reviews. Learn more about Feefo

Feelingstream

by Feelingstream

Feelingstream helps large service companies improve customer experience, increase profit, and reduce churn. Learn more about Feelingstream

Feelingstream helps large service companies improve customer experience, increase profit, and reduce churn. Learn more about Feelingstream

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face. Learn more about Fizz Customer Experience Platform

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face. Learn more about Fizz Customer Experience Platform

Foresight

by Vital Insights

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue. Learn more about Foresight

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue. Learn more about Foresight

FoxMetrics

by FoxMetrics

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys. Learn more about FoxMetrics

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys. Learn more about FoxMetrics

Freespee

by Freespee

Monitor, manage and personalize communication with your digital customers. Learn more about Freespee

Monitor, manage and personalize communication with your digital customers. Learn more about Freespee

GetSmily

by GetSmily

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics. Learn more about GetSmily

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics. Learn more about GetSmily

GoSurvey

by Techgrains Technologies

Offline survey app designed for market research data collection, customer feedback, lead capture and much more. Learn more about GoSurvey

Offline survey app designed for market research data collection, customer feedback, lead capture and much more. Learn more about GoSurvey

Gourmetmiles

by Gourmetmiles

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities. Learn more about Gourmetmiles

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities. Learn more about Gourmetmiles

Greenwich AIM

by Greenwich Associates

Customer experience management solution that improves decision making and helps to increase profitability. Learn more about Greenwich AIM

Customer experience management solution that improves decision making and helps to increase profitability. Learn more about Greenwich AIM

Guideblocks

by Guideblocks

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages. Learn more about Guideblocks

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages. Learn more about Guideblocks

GuideMe is the fastest and most secure in-app training & walkthrough authoring solution for any software application. Get a free trial. Learn more about GuideMe

GuideMe is the fastest and most secure in-app training & walkthrough authoring solution for any software application. Get a free trial. Learn more about GuideMe

Heeduser

by Heeduser

Customer engagement platform that facilitates communication between company and its clients through online customer community. Learn more about Heeduser

Customer engagement platform that facilitates communication between company and its clients through online customer community. Learn more about Heeduser

Helix

by MicroMetrics

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement Learn more about Helix

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement Learn more about Helix

Howazit

by Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. Learn more about Howazit

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. Learn more about Howazit

IgniteFeedback

by IgniteFeedback

Cloud based solution for customer insight and survey. Learn more about IgniteFeedback

Cloud based solution for customer insight and survey. Learn more about IgniteFeedback

iGrafx

by iGrafx

iGrafx delivers proven ROI to the largest enterprises in the world. Learn more about iGrafx

iGrafx delivers proven ROI to the largest enterprises in the world. Learn more about iGrafx

Improo

by Let's Rock!

Improo helps to manage feedback from customers in order to find weaknesses by which company lose consumers. Learn more about Improo

Improo helps to manage feedback from customers in order to find weaknesses by which company lose consumers. Learn more about Improo

Inbify

by Inbify

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service. Learn more about Inbify

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service. Learn more about Inbify

Informedy

by Informedy

Digital customer experience platform that simplifies and enhances the way consumers engage with products. Learn more about Informedy

Digital customer experience platform that simplifies and enhances the way consumers engage with products. Learn more about Informedy

InnerTrends

by InnerTrends

A service that uses data science to analyse customer engagement. Learn more about InnerTrends

A service that uses data science to analyse customer engagement. Learn more about InnerTrends

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity Learn more about inQuba CX

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity Learn more about inQuba CX

Just Ask Users

by Just Ask Users

A SaaS to plan, manage, and track UX research work and make sense of your research findings. Learn more about Just Ask Users

A SaaS to plan, manage, and track UX research work and make sense of your research findings. Learn more about Just Ask Users

Kademi

by Kademi

A platform to create amazing seamless customer experiences that delight your customers at every touch point. Learn more about Kademi

A platform to create amazing seamless customer experiences that delight your customers at every touch point. Learn more about Kademi

Keepcon

by Keepcon

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights. Learn more about Keepcon

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights. Learn more about Keepcon

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today! Learn more about Kibo Real-Time Individualization

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today! Learn more about Kibo Real-Time Individualization

Kitewheel

by Kitewheel