# Page 12 | Best Customer Experience Software 2026 | Capterra > Page 12 - Find the top Customer Experience software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-experience-software --- # Best Customer Experience Software - Page 12 [## Native AI](https://www.capterra.com/p/10018841/Native-AI/) [5.0 (2)](https://www.capterra.com/p/10018841/Native-AI/#reviews) Natural Language Processing for analytics, consumer preference and sentiment trends, and synthetic responses from Digital Twins. [Learn more about Native AI](https://www.capterra.com/p/10018841/Native-AI/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## BEYABLE](https://www.capterra.com/p/183294/BEYABLE/) [5.0 (2)](https://www.capterra.com/p/183294/BEYABLE/#reviews) BEYABLE is a SaaS solution that boosts your conversions by tailoring your site to each visitor, thanks to high-performance analysis and [Learn more about BEYABLE](https://www.capterra.com/p/183294/BEYABLE/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Knexus](https://www.capterra.com/p/146984/Knexus/) [5.0 (2)](https://www.capterra.com/p/146984/Knexus/#reviews) AI Content Optimizing Customer Journeys [Learn more about Knexus](https://www.capterra.com/p/146984/Knexus/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Surveyed](https://www.capterra.com/p/253480/Surveyed/) [5.0 (2)](https://www.capterra.com/p/253480/Surveyed/#reviews) Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual & authentic customers. [Learn more about Surveyed](https://www.capterra.com/p/253480/Surveyed/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## CustoCentrix](https://www.capterra.com/p/239078/CustoCentrix/) [4.5 (2)](https://www.capterra.com/p/239078/CustoCentrix/#reviews) Customer data platform that helps Belgian retailers to collect data. Data quality, loyalty programs, marketing automation and more. [Learn more about CustoCentrix](https://www.capterra.com/p/239078/CustoCentrix/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Pobuca Experience Cloud](https://www.capterra.com/p/213004/Pobuca-Experience-Cloud/) [4.5 (2)](https://www.capterra.com/p/213004/Pobuca-Experience-Cloud/#reviews) Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints & produces CX metrics & VoC insights. [Learn more about Pobuca Experience Cloud](https://www.capterra.com/p/213004/Pobuca-Experience-Cloud/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Appy Pie Live Chat](https://www.capterra.com/p/10011934/Appy-Pie-Live-Chat/) [4.5 (2)](https://www.capterra.com/p/10011934/Appy-Pie-Live-Chat/#reviews) Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real time [Learn more about Appy Pie Live Chat](https://www.capterra.com/p/10011934/Appy-Pie-Live-Chat/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## DeepConverse](https://www.capterra.com/p/238118/DeepConverse/) [4.5 (2)](https://www.capterra.com/p/238118/DeepConverse/#reviews) DeepConverse is a customer support automation platform to reduce your support load by up to 80%. [Learn more about DeepConverse](https://www.capterra.com/p/238118/DeepConverse/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Tatvam](https://www.capterra.com/p/185479/Tatvam/) [4.5 (2)](https://www.capterra.com/p/185479/Tatvam/#reviews) A customer feedback analysis and management product. Tatvam helps you, monitor, analyze, and gather insights about your business. [Learn more about Tatvam](https://www.capterra.com/p/185479/Tatvam/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Qubit](https://www.capterra.com/p/156815/Qubit/) [4.5 (2)](https://www.capterra.com/p/156815/Qubit/#reviews) Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers. [Learn more about Qubit](https://www.capterra.com/p/156815/Qubit/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## ProdCamp](https://www.capterra.com/p/211997/ProdCamp/) [4.5 (2)](https://www.capterra.com/p/211997/ProdCamp/#reviews) User Feedback Management platform [Learn more about ProdCamp](https://www.capterra.com/p/211997/ProdCamp/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Eclipse AI](https://www.capterra.com/p/255653/Eclipse-AI/) [4.0 (2)](https://www.capterra.com/p/255653/Eclipse-AI/#reviews) Eclipse AI unifies and analyses omnichannel voice of customer data, extracting insights for CX, Product, and Marketing teams. [Learn more about Eclipse AI](https://www.capterra.com/p/255653/Eclipse-AI/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Call Journey](https://www.capterra.com/p/227703/CallJourneyCI/) [4.0 (2)](https://www.capterra.com/p/227703/CallJourneyCI/#reviews) Call Journey automates customer intelligence storytelling. [Learn more about Call Journey](https://www.capterra.com/p/227703/CallJourneyCI/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Pega Customer Service](https://www.capterra.com/p/151475/Pega-Customer-Service/) [4.0 (2)](https://www.capterra.com/p/151475/Pega-Customer-Service/#reviews) CRM suite that helps businesses connect with clients across web, phone, emails, chats, and more to enhance customer engagement. [Learn more about Pega Customer Service](https://www.capterra.com/p/151475/Pega-Customer-Service/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Quadient Customer Journey Mapping](https://www.capterra.com/p/178349/Customer-Journey-Mapping/) [4.0 (2)](https://www.capterra.com/p/178349/Customer-Journey-Mapping/#reviews) Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time. [Learn more about Quadient Customer Journey Mapping](https://www.capterra.com/p/178349/Customer-Journey-Mapping/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## CFN Insight](https://www.capterra.com/p/178390/CFN-Insight/) [3.5 (2)](https://www.capterra.com/p/178390/CFN-Insight/#reviews) Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting. [Learn more about CFN Insight](https://www.capterra.com/p/178390/CFN-Insight/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Trring Me](https://www.capterra.com/p/252633/Trring-Me/) [3.5 (2)](https://www.capterra.com/p/252633/Trring-Me/#reviews) Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more. [Learn more about Trring Me](https://www.capterra.com/p/252633/Trring-Me/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## OMBEA Insights](https://www.capterra.com/p/206901/OMBEA-Insights/) [3.5 (2)](https://www.capterra.com/p/206901/OMBEA-Insights/#reviews) The XM platform for Continuous Local Improvements. [Learn more about OMBEA Insights](https://www.capterra.com/p/206901/OMBEA-Insights/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Linc](https://www.capterra.com/p/206780/Linc/) [3.0 (2)](https://www.capterra.com/p/206780/Linc/#reviews) Linc is the only CX automation platform purpose-built for retail brands to build customer retention and drive revenue. [Learn more about Linc](https://www.capterra.com/p/206780/Linc/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Whisbi](https://www.capterra.com/p/131994/Whisbi/) [5.0 (1)](https://www.capterra.com/p/131994/Whisbi/#reviews) Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot [Learn more about Whisbi](https://www.capterra.com/p/131994/Whisbi/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## OneTap](https://www.capterra.com/p/170802/One-Tap-Check-In/) [5.0 (1)](https://www.capterra.com/p/170802/One-Tap-Check-In/#reviews) Digital check-in app that tracks attendance using self-check-in links, public QR code, iPad kiosk, QR pass, survey, photo, & signature. [Learn more about OneTap](https://www.capterra.com/p/170802/One-Tap-Check-In/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## IrisCX](https://www.capterra.com/p/276316/IrisCX/) [5.0 (1)](https://www.capterra.com/p/276316/IrisCX/#reviews) A customer interaction platform that helps businesses provide virtual client support and generate insights about customer behavior. [Learn more about IrisCX](https://www.capterra.com/p/276316/IrisCX/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Sticktail](https://www.capterra.com/p/190754/Sticktail/) [5.0 (1)](https://www.capterra.com/p/190754/Sticktail/#reviews) Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights. [Learn more about Sticktail](https://www.capterra.com/p/190754/Sticktail/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## DVSAnalytics Workforce Optimization](https://www.capterra.com/p/230759/DVSAnalytics-Workforce-Optimization/) [5.0 (1)](https://www.capterra.com/p/230759/DVSAnalytics-Workforce-Optimization/#reviews) Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution. [Learn more about DVSAnalytics Workforce Optimization](https://www.capterra.com/p/230759/DVSAnalytics-Workforce-Optimization/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Nuacem AI](https://www.capterra.com/p/266047/Conversational-Nuacem-AI/) [5.0 (1)](https://www.capterra.com/p/266047/Conversational-Nuacem-AI/#reviews) Nuacem AI is a Conversational AI-powered Cognitive Customer Engagement platform [Learn more about Nuacem AI](https://www.capterra.com/p/266047/Conversational-Nuacem-AI/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Salesforce for Travel & Hospitality](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/) [5.0 (1)](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/#reviews) Streamline the journey and transform the destination experience with personalized service [Learn more about Salesforce for Travel & Hospitality](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Voiceform](https://www.capterra.com/p/239898/Voiceform/) [5.0 (1)](https://www.capterra.com/p/239898/Voiceform/#reviews) Turn the voice of your Customer into powerful insights. Automatically uncover rich insight with sentiment, themes and topic analysis. [Learn more about Voiceform](https://www.capterra.com/p/239898/Voiceform/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## InviteManager](https://www.capterra.com/p/30524/InviteManager/) [5.0 (1)](https://www.capterra.com/p/30524/InviteManager/#reviews) Ticketing and event management solution designed for the sports industry, Supports loyalty programs for customers. [Learn more about InviteManager](https://www.capterra.com/p/30524/InviteManager/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Zoomin](https://www.capterra.com/p/155442/Zoomin/) [5.0 (1)](https://www.capterra.com/p/155442/Zoomin/#reviews) Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey [Learn more about Zoomin](https://www.capterra.com/p/155442/Zoomin/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## SurveySensum](https://www.capterra.com/p/188833/SurveySensum/) [5.0 (1)](https://www.capterra.com/p/188833/SurveySensum/#reviews) SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.  [Learn more about SurveySensum](https://www.capterra.com/p/188833/SurveySensum/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Uptok](https://www.capterra.com/p/231919/Uptok/) [5.0 (1)](https://www.capterra.com/p/231919/Uptok/#reviews) Offer 1-on-1 video sessions to high-intent shoppers on your ecommerce store. ?Suggest products and offer discounts on with Shopify app. [Learn more about Uptok](https://www.capterra.com/p/231919/Uptok/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Feedelity](https://www.capterra.com/p/10036436/Feedelity/) [5.0 (1)](https://www.capterra.com/p/10036436/Feedelity/#reviews) Feedelity centralizes guest feedback, automates replies, and reveals insights from emails, social media, and reviews. [Learn more about Feedelity](https://www.capterra.com/p/10036436/Feedelity/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## ProductLogz](https://www.capterra.com/p/10018717/ProductLogz/) [5.0 (1)](https://www.capterra.com/p/10018717/ProductLogz/#reviews) Productlogz is an integrated feedback management, roadmap, and changelog solution designed to streamline your product development [Learn more about ProductLogz](https://www.capterra.com/p/10018717/ProductLogz/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Upland Panviva](https://www.capterra.com/p/73309/panviva/) [5.0 (1)](https://www.capterra.com/p/73309/panviva/#reviews) Upland Panviva supercharges your organizations knowledge and delivers it to your employees and customers through any channel. [Learn more about Upland Panviva](https://www.capterra.com/p/73309/panviva/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Yellow Tokens](https://www.capterra.com/p/10032697/Yellow-Tokens/) [5.0 (1)](https://www.capterra.com/p/10032697/Yellow-Tokens/#reviews) Customer experience solution that helps businesses collect and analyze data from digital platforms to deliver actionable insights. [Learn more about Yellow Tokens](https://www.capterra.com/p/10032697/Yellow-Tokens/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## eleveo Workforce Optimization](https://www.capterra.com/p/92461/CallREC/) [5.0 (1)](https://www.capterra.com/p/92461/CallREC/#reviews) Voice of the Customer helps contact centers measure and react to how customers feel and compare customer feedback to quality scores. [Learn more about eleveo Workforce Optimization](https://www.capterra.com/p/92461/CallREC/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## MiaRec](https://www.capterra.com/p/69539/MiaRec/) [5.0 (1)](https://www.capterra.com/p/69539/MiaRec/#reviews) MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI.  [Learn more about MiaRec](https://www.capterra.com/p/69539/MiaRec/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## VEMT Smart Marketing Cloud](https://www.capterra.com/p/187073/VEMT-Experience-Loyalty-Cloud/) [5.0 (1)](https://www.capterra.com/p/187073/VEMT-Experience-Loyalty-Cloud/#reviews) CXM platform with 70+ pre-configured CX-Flows enabling rapid implementation of Customer Experience for brands, retail and travel. [Learn more about VEMT Smart Marketing Cloud](https://www.capterra.com/p/187073/VEMT-Experience-Loyalty-Cloud/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## WebMaxy Analyzer](https://www.capterra.com/p/196841/Webmaxy/) [5.0 (1)](https://www.capterra.com/p/196841/Webmaxy/#reviews) See your website through your visitors' eyes. Use these insights to make changes to your website. [Learn more about WebMaxy Analyzer](https://www.capterra.com/p/196841/Webmaxy/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Krezzo](https://www.capterra.com/p/218460/Workload/) [5.0 (1)](https://www.capterra.com/p/218460/Workload/#reviews) Krezzo helps businesses deliver better Customer Experiences with its innovative OKR Platform and Professional Services. [Learn more about Krezzo](https://www.capterra.com/p/218460/Workload/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## DevRev](https://www.capterra.com/p/10004656/DevRev/) [5.0 (1)](https://www.capterra.com/p/10004656/DevRev/#reviews) DevRev OneCRM, purpose-built for tech companies. [Learn more about DevRev](https://www.capterra.com/p/10004656/DevRev/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## FellaFeeds](https://www.capterra.com/p/180105/Fellafeeds/) [5.0 (1)](https://www.capterra.com/p/180105/Fellafeeds/#reviews) FellaFeeds targets restaurants, salons, hotels, hospitals, and more. Their app collects customer feedback across multiple channels [Learn more about FellaFeeds](https://www.capterra.com/p/180105/Fellafeeds/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Exeevo Omnipresence](https://www.capterra.com/p/251611/Exeevo-Omnipresence/) [5.0 (1)](https://www.capterra.com/p/251611/Exeevo-Omnipresence/#reviews) An omnichannel CRM life sciences platform built on Microsoft Cloud for healthcare. [Learn more about Exeevo Omnipresence](https://www.capterra.com/p/251611/Exeevo-Omnipresence/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## SearchBox](https://www.capterra.com/p/186473/SearchBox/) [5.0 (1)](https://www.capterra.com/p/186473/SearchBox/#reviews) SearchBox's unique data and easy to install automations makes your search customer experience deliver value for you and your customers. [Learn more about SearchBox](https://www.capterra.com/p/186473/SearchBox/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Treasure Data Suite](https://www.capterra.com/p/173775/Treasure-Data/) [5.0 (1)](https://www.capterra.com/p/173775/Treasure-Data/#reviews) Treasure Data Customer Data Cloud: Boost campaigns, streamline operations, and enhance customer experiences with your data. [Learn more about Treasure Data Suite](https://www.capterra.com/p/173775/Treasure-Data/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## ProductHQ](https://www.capterra.com/p/46655/Product-HQ/) [5.0 (1)](https://www.capterra.com/p/46655/Product-HQ/#reviews) ProductHQ: An all-in-one tool for SaaS teams to collect feedback, prioritize features, plan roadmaps, and announce updates seamlessly.  [Learn more about ProductHQ](https://www.capterra.com/p/46655/Product-HQ/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Zuar Portal](https://www.capterra.com/p/248751/Zuar-Portal/) [5.0 (1)](https://www.capterra.com/p/248751/Zuar-Portal/#reviews) The first customer portal built to change as often as your customers’ requirements do. Create and adapt tailored experiences with Zuar. [Learn more about Zuar Portal](https://www.capterra.com/p/248751/Zuar-Portal/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## INSTANT Insight](https://www.capterra.com/p/149572/INSTANT-Insight/) [5.0 (1)](https://www.capterra.com/p/149572/INSTANT-Insight/#reviews) LISTEN to the voice of customers! Get more reviews, better ratings, rank higher, all with our real-time on-site surveys! [Learn more about INSTANT Insight](https://www.capterra.com/p/149572/INSTANT-Insight/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Salesforce for Automotive](https://www.capterra.com/p/232300/Salesforce-Automotive-CRM/) [5.0 (1)](https://www.capterra.com/p/232300/Salesforce-Automotive-CRM/#reviews) See how to transform your Automotive business with the #1 CRM. [Learn more about Salesforce for Automotive](https://www.capterra.com/p/232300/Salesforce-Automotive-CRM/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Sugar Serve](https://www.capterra.com/p/203733/Sugar-Serve/) [5.0 (1)](https://www.capterra.com/p/203733/Sugar-Serve/#reviews) Centralizing all customer service inquires to aid in resolving problematic data silos [Learn more about Sugar Serve](https://www.capterra.com/p/203733/Sugar-Serve/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback Page 12 of 17 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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