# Page 14 | Best Customer Experience Software 2026 | Capterra > Page 14 - Find the top Customer Experience software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-experience-software --- # Best Customer Experience Software - Page 14 [## AYA](https://www.capterra.com/p/10029624/AYA/) 0.0 (0) AYA delivers instant, authentic audience feedback using Human Digital Twins. [Learn more about AYA](https://www.capterra.com/p/10029624/AYA/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Articence](https://www.capterra.com/p/10005402/Articence/) 0.0 (0) Articence VoC, analyses open ended response with AI, real-time data visualization, multi-channel, closed-loop feedback [Learn more about Articence](https://www.capterra.com/p/10005402/Articence/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Mobile Service Cloud](https://www.capterra.com/p/218944/Mobile-Service-Cloud/) 0.0 (0) Improve any customer interaction with Mobile Service Cloud. Easily manage live chat, email, WhatsApp and other channels in one inbox. [Learn more about Mobile Service Cloud](https://www.capterra.com/p/218944/Mobile-Service-Cloud/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Flow CX](https://www.capterra.com/p/198309/Flow-CX/) 0.0 (0) Complete end-to-end solution for gathering, processing and analyzing customer feedback. [Learn more about Flow CX](https://www.capterra.com/p/198309/Flow-CX/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## EvaluationsHub](https://www.capterra.com/p/10029847/EvaluationsHub/) 0.0 (0) EvaluationsHub is B2B feedback software that streamlines customer experience evaluations and health scoring for businesses. [Learn more about EvaluationsHub](https://www.capterra.com/p/10029847/EvaluationsHub/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Spokk](https://www.capterra.com/p/10019248/Spokk/) 0.0 (0) AI-based solution that helps businesses send review requests to gather Google reviews and customer feedback via automated drafts. [Learn more about Spokk](https://www.capterra.com/p/10019248/Spokk/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Airdocs](https://www.capterra.com/p/10018592/Airdocs/) 0.0 (0) Airdocs is cloud-based software that helps businesses automate and personalise omnichannel customer communications. [Learn more about Airdocs](https://www.capterra.com/p/10018592/Airdocs/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Enterprise Accelerator](https://www.capterra.com/p/202795/Enterprise-Accelerator/) 0.0 (0) Measure and manage 100% of contact center interactions in customized business intelligence reporting dashboards, with speech analytics. [Learn more about Enterprise Accelerator](https://www.capterra.com/p/202795/Enterprise-Accelerator/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## SmartReviews](https://www.capterra.com/p/170047/SmartReviews/) 0.0 (0) SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. [Learn more about SmartReviews](https://www.capterra.com/p/170047/SmartReviews/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## binds.co](https://www.capterra.com/p/215230/binds-co/) 0.0 (0) Intelligent software to measure satisfaction and identify how a company can improve customer experience. [Learn more about binds.co](https://www.capterra.com/p/215230/binds-co/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## VoiceOwl](https://www.capterra.com/p/230442/GenieTalk/) 0.0 (0) Voiceowl is a Gen-AI Voice Virtual Assistant for enterprises across industries, driving automated context-aware customer interactions.  [Learn more about VoiceOwl](https://www.capterra.com/p/230442/GenieTalk/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Qria](https://www.capterra.com/p/10040906/Qria/) 0.0 (0) Feedback management solution that enables businesses to collect and analyze customer input via forms, QR codes, and more. [Learn more about Qria](https://www.capterra.com/p/10040906/Qria/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## SimplyReview](https://www.capterra.com/p/10027324/SimplyReview/) 0.0 (0) Customer experience software that helps businesses convert website visitors into customers. [Learn more about SimplyReview](https://www.capterra.com/p/10027324/SimplyReview/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Feedback Survey Kiosk](https://www.capterra.com/p/186243/Feedback-Survey-Kiosk/) 0.0 (0) Emoji based one click surveys designed to capture real time customer and employee feedback with one tap of emojis. [Learn more about Feedback Survey Kiosk](https://www.capterra.com/p/186243/Feedback-Survey-Kiosk/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Claimlane](https://www.capterra.com/p/176640/Claimlane/) 0.0 (0) Claimlane automates returns and claims, replacing emails and spreadsheets to save time and reduce errors. [Learn more about Claimlane](https://www.capterra.com/p/176640/Claimlane/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Retelio](https://www.capterra.com/p/10041637/Retelio/) 0.0 (0) Retelio turns customer experience into revenue with real-time feedback, instant recovery alerts, and branch-level loyalty scores.  [Learn more about Retelio](https://www.capterra.com/p/10041637/Retelio/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## KARTE](https://www.capterra.com/p/254576/KARTE/) 0.0 (0) Customer experience platform that helps Japanese companies running apps and sites analyze visitor behavior and emotions in real time. [Learn more about KARTE](https://www.capterra.com/p/254576/KARTE/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Bugwolf](https://www.capterra.com/p/139970/Bugwolf/) 0.0 (0) Accelerate test cycles and bullet-proof software releases by converting software testing and UAT into competitive bug hunt challenges [Learn more about Bugwolf](https://www.capterra.com/p/139970/Bugwolf/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Cxense](https://www.capterra.com/p/160370/Cxense/) 0.0 (0) Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences. [Learn more about Cxense](https://www.capterra.com/p/160370/Cxense/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/) 0.0 (0) EngagePackage is a Dubai-based all-in-one customer engagement platform that enhances business growth and maximizes business ROI. [Learn more about EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## SOGEDES.X](https://www.capterra.com/p/267536/SOGEDESX/) 0.0 (0) User-friendly and intuitive cloud-based omnichannel software for call and contact centres for perfect customer experience! [Learn more about SOGEDES.X](https://www.capterra.com/p/267536/SOGEDESX/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Reviewly.ai](https://www.capterra.com/p/10011559/Reviewly-ai/) 0.0 (0) Reviewly.ai is an AI-assisted Google review and business response platform that helps local businesses write & respond to reviews.  [Learn more about Reviewly.ai](https://www.capterra.com/p/10011559/Reviewly-ai/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Sprig](https://www.capterra.com/p/205463/UserLeap/) 0.0 (0) Sprig is a product experience insights platform that empowers CX teams to build user-centric products customers truly love. [Learn more about Sprig](https://www.capterra.com/p/205463/UserLeap/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## AdamX](https://www.capterra.com/p/10038931/AdamX/) 0.0 (0) ADAMX is an AI platform that unifies knowledge, deploys copilots, and trains teams to deliver consistent customer service. [Learn more about AdamX](https://www.capterra.com/p/10038931/AdamX/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## WEVO](https://www.capterra.com/p/218446/WEVO/) 0.0 (0) WEVO is the fastest, most accurate customer experience platform to optimize digital experiences. [Learn more about WEVO](https://www.capterra.com/p/218446/WEVO/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## ClearlyRated](https://www.capterra.com/p/210626/ClearlyRated/) 0.0 (0) ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth. [Learn more about ClearlyRated](https://www.capterra.com/p/210626/ClearlyRated/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Joonbot](https://www.capterra.com/p/201019/Joonbot/) 0.0 (0) No-code and intuitive chatbot builder to boost your sales. [Learn more about Joonbot](https://www.capterra.com/p/201019/Joonbot/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## TruVoice](https://www.capterra.com/p/233914/TruVoice/) 0.0 (0) TruVoice helps uncover the unique path to winning more deals through automated win loss analysis. [Learn more about TruVoice](https://www.capterra.com/p/233914/TruVoice/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## virtualQ](https://www.capterra.com/p/203143/virtualQ/) 0.0 (0) AI-based B2B software for call support pre-call, sequencing / prioritizing calls, and managing call loads, featuring callback services. [Learn more about virtualQ](https://www.capterra.com/p/203143/virtualQ/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## LoyaltyLoop](https://www.capterra.com/p/10032844/LoyaltyLoop/) 0.0 (0) Deliver great customer experiences with LoyaltyLoop: Gather feedback, act quickly, close the loop, and build lasting relationships. [Learn more about LoyaltyLoop](https://www.capterra.com/p/10032844/LoyaltyLoop/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Appzi](https://www.capterra.com/p/170887/Appzi-User-Feedback/) 0.0 (0) Customer experience reporting tool that allows businesses to collect and process user feedback by creating customized feedback icons. [Learn more about Appzi](https://www.capterra.com/p/170887/Appzi-User-Feedback/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Cheers](https://www.capterra.com/p/10031626/Cheers/) 0.0 (0) Cheers helps service businesses win local search on ChatGPT  [Learn more about Cheers](https://www.capterra.com/p/10031626/Cheers/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## TruRating](https://www.capterra.com/p/190965/TruRating/) 0.0 (0) TruRating specializes in customer experience. Offering a flexible, multi-channel solution for engaging with shoppers. [Learn more about TruRating](https://www.capterra.com/p/190965/TruRating/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Movable Ink](https://www.capterra.com/p/179046/Movable-Ink/) 0.0 (0) Movable Ink helps digital marketers take any data and activate it into real-time, personalized creative in email and in mobile messages [Learn more about Movable Ink](https://www.capterra.com/p/179046/Movable-Ink/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Akio.CX](https://www.capterra.com/p/158998/Akio/) 0.0 (0) Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system. [Learn more about Akio.CX](https://www.capterra.com/p/158998/Akio/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## EngageCX](https://www.capterra.com/p/133294/EOS/) 0.0 (0) Customer Experience Automation: Customer Journey Automation, Customer Communications, Document Automation, Digital Experience [Learn more about EngageCX](https://www.capterra.com/p/133294/EOS/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Wizper](https://www.capterra.com/p/167708/Wizper/) 0.0 (0) Wizper helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance. [Learn more about Wizper](https://www.capterra.com/p/167708/Wizper/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Kimola Cognitive](https://www.capterra.com/p/10007017/Kimola-Cognitive/) 0.0 (0) Kimola Cognitive is a machine learning platform to analyze customer feedback [Learn more about Kimola Cognitive](https://www.capterra.com/p/10007017/Kimola-Cognitive/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Kinetic](https://www.capterra.com/p/10040527/Kinetic/) 0.0 (0) Kinetic is a no-code platform that enables DTC brands to create interactive email forms for collecting zero-party data.  [Learn more about Kinetic](https://www.capterra.com/p/10040527/Kinetic/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Buyersprove](https://www.capterra.com/p/10035490/Buyersprove/) 0.0 (0) Buyersprove is a platform helping businesses gather verified feedback and display credibility indicators to build trust. [Learn more about Buyersprove](https://www.capterra.com/p/10035490/Buyersprove/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## FeedbackHive](https://www.capterra.com/p/10042326/FeedbackHive/) 0.0 (0) FeedbackHive helps teams manage client project communication, automate follow-ups, and keep feedback clear from one workspace.  [Learn more about FeedbackHive](https://www.capterra.com/p/10042326/FeedbackHive/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## QRate](https://www.capterra.com/p/10039380/QRate/) 0.0 (0) QRate is software for capturing feedback and monitoring frontline performance, serving organizations in Asia and the Middle East. [Learn more about QRate](https://www.capterra.com/p/10039380/QRate/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Saysimple](https://www.capterra.com/p/189998/Social-Messaging-Automation-Platform/) 0.0 (0) Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. [Learn more about Saysimple](https://www.capterra.com/p/189998/Social-Messaging-Automation-Platform/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## INDE BroadcastAR](https://www.capterra.com/p/171446/INDE-Broadcast-AR/) 0.0 (0) We revolutionise the way brands and organisations communicate with the world. [Learn more about INDE BroadcastAR](https://www.capterra.com/p/171446/INDE-Broadcast-AR/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## VeriChannel](https://www.capterra.com/p/205297/VeriChannel/) 0.0 (0) Omni-Channel delivery platform for delivering digital banking capabilities across multiple channels [Learn more about VeriChannel](https://www.capterra.com/p/205297/VeriChannel/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Feedal](https://www.capterra.com/p/10031172/Feedal/) 0.0 (0) Feedal is a cloud-based customer experience tool that helps businesses create intelligent forms and delivers real-time insights. [Learn more about Feedal](https://www.capterra.com/p/10031172/Feedal/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Roundesk](https://www.capterra.com/p/220154/Roundesk/) 0.0 (0) An agile, efficient, modern and highly automated platform offering your customers and employees business solutions. [Learn more about Roundesk](https://www.capterra.com/p/220154/Roundesk/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## CallVU](https://www.capterra.com/p/207620/CallVU-Digital-Call-Experience/) 0.0 (0) The complete digital call experience, allowing call agents to engage customers with on-call collaboration, esign, cobrowse, & IVR. [Learn more about CallVU](https://www.capterra.com/p/207620/CallVU-Digital-Call-Experience/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Me-Grow Enterprise](https://www.capterra.com/p/10004123/Me-Grow/) 0.0 (0) Me-Grow Enterprise: An integrated insights management platform powered by AI by global market research company Markelytics Solutions. [Learn more about Me-Grow Enterprise](https://www.capterra.com/p/10004123/Me-Grow/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Fonvirtual Virtual PBX](https://www.capterra.com/p/183353/Fonvirtual-Virtual-PBX/) 0.0 (0) A virtual PBX is a telephone system that uses the internet to manage the external and internal calls of a company. [Learn more about Fonvirtual Virtual PBX](https://www.capterra.com/p/183353/Fonvirtual-Virtual-PBX/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback Page 14 of 17 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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