# Page 21 | Best Customer Experience Software 2026 | Capterra

> Page 21 - Find the top Customer Experience software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-experience-software

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# Best Customer Experience Software - Page 21

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Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

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Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

AI Copilot

Customer Segmentation

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Visualization

Engagement Tracking

Feedback Management

Generative AI

Knowledge Management

Multi-Channel Data Collection

Negative Feedback Management

NPS Survey Structure

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

Text Analysis

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

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