# Page 6 | Best Customer Experience Software 2026 | Capterra

> Page 6 - Find the top Customer Experience software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-experience-software

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# Best Customer Experience Software - Page 6

[## NextMe](https://www.capterra.com/p/165482/NextMe/)

[4.9 (20)](https://www.capterra.com/p/165482/NextMe/reviews/)

NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers. [Learn more about NextMe](https://www.capterra.com/p/165482/NextMe/)

Customer Experience features reviewers most value

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[## Qualaroo](https://www.capterra.com/p/114046/Qualaroo/)

[4.7 (20)](https://www.capterra.com/p/114046/Qualaroo/reviews/)

Qualaroo is a cloud-based CX optimization software for mapping customers¿ journeys across various touchpoints. [Learn more about Qualaroo](https://www.capterra.com/p/114046/Qualaroo/)

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[## EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/)

[4.7 (20)](https://www.capterra.com/p/148526/EvaluAgent/reviews/)

Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform. [Learn more about EvaluAgent](https://www.capterra.com/p/148526/EvaluAgent/)

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[## Smaply](https://www.capterra.com/p/177161/Smaply/)

[4.4 (20)](https://www.capterra.com/p/177161/Smaply/reviews/)

Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients. [Learn more about Smaply](https://www.capterra.com/p/177161/Smaply/)

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[## Dixa](https://www.capterra.com/p/159488/Dixa/)

[4.3 (20)](https://www.capterra.com/p/159488/Dixa/reviews/)

Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard. [Learn more about Dixa](https://www.capterra.com/p/159488/Dixa/)

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[## Pyze](https://www.capterra.com/p/163825/Pyze/)

[4.8 (19)](https://www.capterra.com/p/163825/Pyze/reviews/)

Pyze is the leading usage analytics and business process optimization platform to maximize user adoption, productivity, efficiency. [Learn more about Pyze](https://www.capterra.com/p/163825/Pyze/)

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[## Aimtell](https://www.capterra.com/p/148573/Aimtell/)

[4.6 (19)](https://www.capterra.com/p/148573/Aimtell/reviews/)

Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. [Learn more about Aimtell](https://www.capterra.com/p/148573/Aimtell/)

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[## Solvemate](https://www.capterra.com/p/167819/Solvemate/)

[4.6 (19)](https://www.capterra.com/p/167819/Solvemate/reviews/)

Solvemate enables brands to deliver quality customer service through meaningful conversations. [Learn more about Solvemate](https://www.capterra.com/p/167819/Solvemate/)

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[## XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/)

[4.5 (19)](https://www.capterra.com/p/178584/Survey2Connect/reviews/)

XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery. [Learn more about XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/)

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[## Surveypal](https://www.capterra.com/p/138589/Surveypal/)

[4.4 (19)](https://www.capterra.com/p/138589/Surveypal/reviews/)

Surveypal captures and analyzes every piece of feedback, allowing you to anticipate customer needs and improve the customer experience. [Learn more about Surveypal](https://www.capterra.com/p/138589/Surveypal/)

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[## Antavo](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/)

[4.4 (19)](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/reviews/)

Antavo helps businesses design the loyalty program of their dreams. The scalable, pure-play loyalty technology is easy to integrate.  [Learn more about Antavo](https://www.capterra.com/p/149042/Antavo-Loyalty-Software/)

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[## Sagicc](https://www.capterra.com/p/217309/Sagicc/)

[4.4 (19)](https://www.capterra.com/p/217309/Sagicc/reviews/)

Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers. [Learn more about Sagicc](https://www.capterra.com/p/217309/Sagicc/)

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[## Eloquant](https://www.capterra.com/p/240171/Eloquant/)

[4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/)

All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/)

Customer Experience features reviewers most value

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[## Mopinion](https://www.capterra.com/p/131868/Mopinion/)

[4.2 (19)](https://www.capterra.com/p/131868/Mopinion/reviews/)

All-in-One User Feedback Software for Digital Channels. [Learn more about Mopinion](https://www.capterra.com/p/131868/Mopinion/)

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[## inconnect](https://www.capterra.com/p/164772/OmniChannel/)

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

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[## Keatext](https://www.capterra.com/p/173675/Keatext/)

[3.8 (19)](https://www.capterra.com/p/173675/Keatext/reviews/)

Keatext brings the voice of customer and employee into your day-to-day activities to create better people experiences. [Learn more about Keatext](https://www.capterra.com/p/173675/Keatext/)

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[## Ovation](https://www.capterra.com/p/181479/Ovation/)

[5.0 (18)](https://www.capterra.com/p/181479/Ovation/reviews/)

Actionable guest feedback that actually drives revenue. Voted #1 Guest Feedback Platform for Restaurants. [Learn more about Ovation](https://www.capterra.com/p/181479/Ovation/)

Customer Experience features reviewers most value

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[## Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/)

[4.9 (18)](https://www.capterra.com/p/133435/Customer-Thermometer/reviews/)

1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email. [Learn more about Customer Thermometer](https://www.capterra.com/p/133435/Customer-Thermometer/)

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[## Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/)

[4.9 (18)](https://www.capterra.com/p/181460/Stella-Connect/reviews/)

Medallia Agent Connect brings customer feedback, QA & coaching together to drive agent engagement, performance & customer satisfaction. [Learn more about Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/)

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[## HappyOrNot](https://www.capterra.com/p/237624/HappyOrNot/)

[4.9 (18)](https://www.capterra.com/p/237624/HappyOrNot/reviews/)

HappyOrNot is a customer feedback insights solution that helps companies improve operational excellence and business performance. [Learn more about HappyOrNot](https://www.capterra.com/p/237624/HappyOrNot/)

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[## DataEQ](https://www.capterra.com/p/146919/BrandsEye/)

[4.7 (18)](https://www.capterra.com/p/146919/BrandsEye/reviews/)

Prioritise and respond to your most important social media conversation, mitigate risk, improve customer satisfaction and retention.  [Learn more about DataEQ](https://www.capterra.com/p/146919/BrandsEye/)

Customer Experience features reviewers most value

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[## Idiomatic](https://www.capterra.com/p/237658/Idiomatic/)

[4.7 (18)](https://www.capterra.com/p/237658/Idiomatic/reviews/)

Idiomatic provides instant Voice of Customer within minutes. Any help desk, any survey, any feedback, any scale. Try for free today! [Learn more about Idiomatic](https://www.capterra.com/p/237658/Idiomatic/)

Customer Experience features reviewers most value

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[## VQ Online](https://www.capterra.com/p/237480/VQ-Online/)

[4.7 (18)](https://www.capterra.com/p/237480/VQ-Online/reviews/)

An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective. [Learn more about VQ Online](https://www.capterra.com/p/237480/VQ-Online/)

Customer Experience features reviewers most value

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[## Barilliance](https://www.capterra.com/p/163490/Barilliance/)

[4.6 (18)](https://www.capterra.com/p/163490/Barilliance/reviews/)

Web-based eCommerce personalization engine that generates product recommendations and supports remarketing email campaigns. [Learn more about Barilliance](https://www.capterra.com/p/163490/Barilliance/)

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[## Olvy](https://www.capterra.com/p/253928/Olvy/)

[4.9 (17)](https://www.capterra.com/p/253928/Olvy/#reviews)

The comms center for your product team. Stay on top of user feedback, changelogs, and close the loop 1:1 with your users. [Learn more about Olvy](https://www.capterra.com/p/253928/Olvy/)

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[## Vocalcom Hermes360](https://www.capterra.com/p/240468/Vocalcom-Hermes360/)

[4.9 (17)](https://www.capterra.com/p/240468/Vocalcom-Hermes360/reviews/)

Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service. [Learn more about Vocalcom Hermes360](https://www.capterra.com/p/240468/Vocalcom-Hermes360/)

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[## ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/)

[4.7 (17)](https://www.capterra.com/p/207596/ZyraTalk/reviews/)

ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI. [Learn more about ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/)

Customer Experience features reviewers most value

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[## OnScreen](https://www.capterra.com/p/203041/OnScreen/)

[4.6 (17)](https://www.capterra.com/p/203041/OnScreen/reviews/)

Onscreen is a DAP for SAP, and any enterprise or web-based applications like Salesforce, SuccessFactors, Ariba, or even customer apps. [Learn more about OnScreen](https://www.capterra.com/p/203041/OnScreen/)

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[## Heyday](https://www.capterra.com/p/177804/Heyday-ai/)

[4.6 (17)](https://www.capterra.com/p/177804/Heyday-ai/reviews/)

The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX. [Learn more about Heyday](https://www.capterra.com/p/177804/Heyday-ai/)

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[## GuildQuality](https://www.capterra.com/p/145110/GuildQuality/)

[4.5 (17)](https://www.capterra.com/p/145110/GuildQuality/reviews/)

Customer satisfaction surveying software for quality-minded building professionals. [Learn more about GuildQuality](https://www.capterra.com/p/145110/GuildQuality/)

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[## Zoho PageSense](https://www.capterra.com/p/172116/PageSense/)

[4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/)

Zoho PageSense, a Conversion Rate Optimization & Personalization platform, helps businesses make data-driven changes on their website. [Learn more about Zoho PageSense](https://www.capterra.com/p/172116/PageSense/)

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[## Clootrack](https://www.capterra.com/p/10004460/Clootrack/)

[5.0 (16)](https://www.capterra.com/p/10004460/Clootrack/#reviews)

Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs. [Learn more about Clootrack](https://www.capterra.com/p/10004460/Clootrack/)

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[## Nickelled](https://www.capterra.com/p/137329/Nickelled/)

[4.9 (16)](https://www.capterra.com/p/137329/Nickelled/reviews/)

Make simple, step-by-step website walkthroughs for onboarding and converting every user. [Learn more about Nickelled](https://www.capterra.com/p/137329/Nickelled/)

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[## TheySaid](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/)

[4.9 (16)](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/reviews/)

User testing and research, accelerated by AI. [Learn more about TheySaid](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/)

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[## FeedbackExpress](https://www.capterra.com/p/154856/FeedbackExpress/)

[4.6 (16)](https://www.capterra.com/p/154856/FeedbackExpress/reviews/)

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. [Learn more about FeedbackExpress](https://www.capterra.com/p/154856/FeedbackExpress/)

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[## evasys](https://www.capterra.com/p/174453/EvaSys/)

[4.6 (16)](https://www.capterra.com/p/174453/EvaSys/#reviews)

evasys improves customer experience with surveys, NPS, and dashboards to analyze feedback, boost loyalty, and satisfaction. [Learn more about evasys](https://www.capterra.com/p/174453/EvaSys/)

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[## Personyze](https://www.capterra.com/p/163491/Pesonyze/)

[4.6 (16)](https://www.capterra.com/p/163491/Pesonyze/reviews/)

Personyze is the ultimate all-in-one customer experience optimization toolkit.  [Learn more about Personyze](https://www.capterra.com/p/163491/Pesonyze/)

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[## Userfeel](https://www.capterra.com/p/178866/Userfeel-com/)

[4.5 (16)](https://www.capterra.com/p/178866/Userfeel-com/reviews/)

Quick and Easy Remote Usability Testing for Websites and Apps. Our panel consists of more than 60,000 testers speaking 40 languages. [Learn more about Userfeel](https://www.capterra.com/p/178866/Userfeel-com/)

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[## Oracle Cloud CX](https://www.capterra.com/p/212274/Oracle-Cloud-CX/)

[4.3 (16)](https://www.capterra.com/p/212274/Oracle-Cloud-CX/reviews/)

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions. [Learn more about Oracle Cloud CX](https://www.capterra.com/p/212274/Oracle-Cloud-CX/)

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[## Magic](https://www.capterra.com/p/10003392/Magic/)

[4.9 (15)](https://www.capterra.com/p/10003392/Magic/reviews/)

Magic's all-in-one platform empowers local businesses to manage online reviews, customers, marketing, and revenue growth with ease. [Learn more about Magic](https://www.capterra.com/p/10003392/Magic/)

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[## Scal-e](https://www.capterra.com/p/196666/Scal-e/)

[4.9 (15)](https://www.capterra.com/p/196666/Scal-e/reviews/)

Scal-e centralise les données clients et orchestre des campagnes omnicanales pour réduire les coûts d’acquisition et de fidélisation. [Learn more about Scal-e](https://www.capterra.com/p/196666/Scal-e/)

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[## Insocial](https://www.capterra.com/p/203266/Insocial/)

[4.9 (15)](https://www.capterra.com/p/203266/Insocial/reviews/)

Allows you to collect customer feedback at any moment during the customer journey.  [Learn more about Insocial](https://www.capterra.com/p/203266/Insocial/)

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[## Thematic](https://www.capterra.com/p/159338/Thematic/)

[4.9 (15)](https://www.capterra.com/p/159338/Thematic/reviews/)

Customer Feedback Analytics Platform combines and analyzes all sources of unstructured feedback for deep, contextual insights. [Learn more about Thematic](https://www.capterra.com/p/159338/Thematic/)

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[## Doorbell.io](https://www.capterra.com/p/184233/Doorbell-io/)

[4.9 (15)](https://www.capterra.com/p/184233/Doorbell-io/reviews/)

Collect, manage, and analyze in-app customer feedback, on websites and mobile apps (iOS, Android). [Learn more about Doorbell.io](https://www.capterra.com/p/184233/Doorbell-io/)

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[## GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/)

[4.9 (15)](https://www.capterra.com/p/189329/Online-Reputation-Management/reviews/)

Customer experience management and restaurant intelligence platform [Learn more about GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/)

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Survey/Poll Management

Surveys & Feedback

[## ImageEngine](https://www.capterra.com/p/215029/ImageEngine/)

[4.7 (15)](https://www.capterra.com/p/215029/ImageEngine/reviews/)

Accelerate Your Website With An Image-Optimizing CDN. Don't keep your customers waiting. Optimize images by 80% and improve SEO & Sales [Learn more about ImageEngine](https://www.capterra.com/p/215029/ImageEngine/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## SMS Reviews](https://www.capterra.com/p/184068/Outreach/)

[4.7 (15)](https://www.capterra.com/p/184068/Outreach/#reviews)

Easiest app for generate positive online reviews and feedback from your customers via automated text message conversations.  [Learn more about SMS Reviews](https://www.capterra.com/p/184068/Outreach/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Quadient Inspire](https://www.capterra.com/p/253389/Quadient-Inspire/)

[4.7 (15)](https://www.capterra.com/p/253389/Quadient-Inspire/reviews/)

Quadient empowers business users to elevate CX & exceed expectations through personalized, compliant content across all touchpoints. [Learn more about Quadient Inspire](https://www.capterra.com/p/253389/Quadient-Inspire/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Ada](https://www.capterra.com/p/164470/Ada-Support/)

[4.7 (15)](https://www.capterra.com/p/164470/Ada-Support/reviews/)

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels [Learn more about Ada](https://www.capterra.com/p/164470/Ada-Support/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## SimpleWorks](https://www.capterra.com/p/144850/SimpleCRM/)

[4.5 (15)](https://www.capterra.com/p/144850/SimpleCRM/reviews/)

SimpleCRM’s Enterprise CX Platform integrates sales, service, marketing, AI, and automation to enhance efficiency and personalization. [Learn more about SimpleWorks](https://www.capterra.com/p/144850/SimpleCRM/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

Page 6 of 17

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