# Page 7 | Best Customer Experience Software 2026 | Capterra > Page 7 - Find the top Customer Experience software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-experience-software --- # Best Customer Experience Software - Page 7 [## eTrusted Experience Feedback Solution](https://www.capterra.com/p/231906/eTrusted/) [4.5 (15)](https://www.capterra.com/p/231906/eTrusted/reviews/) eTrusted provides you with feedback consistently and in real-time. Invite your customers to give feedback where it is most important. [Learn more about eTrusted Experience Feedback Solution](https://www.capterra.com/p/231906/eTrusted/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## The Loop Experience Platform](https://www.capterra.com/p/171903/Benbria-Loop/) [4.4 (15)](https://www.capterra.com/p/171903/Benbria-Loop/reviews/) Benbria Loop is a suite of mobile guest engagement solutions designed to improve service and profitability, creating more loyal guests. [Learn more about The Loop Experience Platform](https://www.capterra.com/p/171903/Benbria-Loop/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Simplify360](https://www.capterra.com/p/211771/Simplify360/) [4.4 (15)](https://www.capterra.com/p/211771/Simplify360/reviews/) Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. [Learn more about Simplify360](https://www.capterra.com/p/211771/Simplify360/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## ProdPad](https://www.capterra.com/p/137028/ProdPad/) [4.0 (15)](https://www.capterra.com/p/137028/ProdPad/reviews/) Flexible product management: Build an easy visual product roadmap everyone understands and solve problems, not ship features. [Learn more about ProdPad](https://www.capterra.com/p/137028/ProdPad/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) [3.9 (15)](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews/) Maropost Marketing Cloud simplifies omni-channel engagement. Segment your audience, and create impactful campaigns for real results. [Learn more about Maropost](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Talisma CRM](https://www.capterra.com/p/1342/Talisma-CRM/) [3.7 (15)](https://www.capterra.com/p/1342/Talisma-CRM/#reviews) Talisma CRM is leading Customer Relationship Management Software made for Enterprises. [Learn more about Talisma CRM](https://www.capterra.com/p/1342/Talisma-CRM/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## EnjoyHQ](https://www.capterra.com/p/152953/NomNom/) [4.8 (14)](https://www.capterra.com/p/152953/NomNom/reviews/) The Smartest UX Research Repository for Customer-Driven Teams [Learn more about EnjoyHQ](https://www.capterra.com/p/152953/NomNom/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Desk360](https://www.capterra.com/p/212006/Desk360/) [4.7 (14)](https://www.capterra.com/p/212006/Desk360/reviews/) A cloud-based omnichannel customer support platform with 360-degree customer view. [Learn more about Desk360](https://www.capterra.com/p/212006/Desk360/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Infobip](https://www.capterra.com/p/127997/Infobip/) [4.6 (14)](https://www.capterra.com/p/127997/Infobip/reviews/) Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. [Learn more about Infobip](https://www.capterra.com/p/127997/Infobip/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Newired](https://www.capterra.com/p/163192/Newired/) [4.5 (14)](https://www.capterra.com/p/163192/Newired/reviews/) A great online experience of your customers can become your best advertising. Try the Newired in-app intelligent layer. [Learn more about Newired](https://www.capterra.com/p/163192/Newired/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Opiniator](https://www.capterra.com/p/121650/Opiniator/) [4.5 (14)](https://www.capterra.com/p/121650/Opiniator/reviews/) Customer experience solution for on the spot customer feedback via cell phone - that helps stop customer defection. [Learn more about Opiniator](https://www.capterra.com/p/121650/Opiniator/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Cyara](https://www.capterra.com/p/119554/Cruncher/) [4.5 (14)](https://www.capterra.com/p/119554/Cruncher/reviews/) Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects. [Learn more about Cyara](https://www.capterra.com/p/119554/Cruncher/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Capacity](https://www.capterra.com/p/192480/Capacity/) [4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/) Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. [Learn more about Capacity](https://www.capterra.com/p/192480/Capacity/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## BeInContact](https://www.capterra.com/p/240379/Beincontact/) [4.4 (14)](https://www.capterra.com/p/240379/Beincontact/#reviews) BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.  [Learn more about BeInContact](https://www.capterra.com/p/240379/Beincontact/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## VantageCloud](https://www.capterra.com/p/130979/Teradata-Marketing/) [4.1 (14)](https://www.capterra.com/p/130979/Teradata-Marketing/#reviews) Vantage CX is built specifically for marketers & CX professionals giving them more visibility into their customer needs. [Learn more about VantageCloud](https://www.capterra.com/p/130979/Teradata-Marketing/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## MarketSurge](https://www.capterra.com/p/239520/MarketSurge/) [5.0 (13)](https://www.capterra.com/p/239520/MarketSurge/reviews/) MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads. [Learn more about MarketSurge](https://www.capterra.com/p/239520/MarketSurge/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## VirtlX](https://www.capterra.com/p/248130/Virtlx-Reflect/) [4.8 (13)](https://www.capterra.com/p/248130/Virtlx-Reflect/#reviews) Transform employee & customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth. [Learn more about VirtlX](https://www.capterra.com/p/248130/Virtlx-Reflect/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) [4.8 (13)](https://www.capterra.com/p/173380/Dimelo-Digital-platform/reviews/) Engage Digital aggregates all customer interactions (via messaging, social media, live chat, mobile, e-mail) on a single platform [Learn more about RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Surfly](https://www.capterra.com/p/159520/Surfly/) [4.7 (13)](https://www.capterra.com/p/159520/Surfly/reviews/) Fast, simple, and secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly. [Learn more about Surfly](https://www.capterra.com/p/159520/Surfly/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Spearline](https://www.capterra.com/p/188440/SpearLine/) [4.5 (13)](https://www.capterra.com/p/188440/SpearLine/reviews/) The Spearline platform enables organizations to improve their communication channels & ensure a better CX. [Learn more about Spearline](https://www.capterra.com/p/188440/SpearLine/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/) [4.5 (13)](https://www.capterra.com/p/227033/Oracle-Service/reviews/) Customer service management solution that helps businesses assist customers to solve queries on the various platforms. [Learn more about Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Woopra](https://www.capterra.com/p/155465/Woopra/) [4.3 (13)](https://www.capterra.com/p/155465/Woopra/reviews/) Woopra is customer journey analytics software that analyzes and visualizes the complete customer experience. [Learn more about Woopra](https://www.capterra.com/p/155465/Woopra/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## LoginRadius](https://www.capterra.com/p/134171/LoginRadius/) [3.8 (13)](https://www.capterra.com/p/134171/LoginRadius/reviews/) Leading Customer Identity and Access Management (CIAM) platform to help businesses create a single view of their customers. [Learn more about LoginRadius](https://www.capterra.com/p/134171/LoginRadius/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## RavenCSI](https://www.capterra.com/p/234898/RavenCSI/) [5.0 (12)](https://www.capterra.com/p/234898/RavenCSI/reviews/) RavenCSI is an enterprise (SaaS), CX and EX survey management system providing real-time feedback and alerts with actionable results. [Learn more about RavenCSI](https://www.capterra.com/p/234898/RavenCSI/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## re:spondelligent](https://www.capterra.com/p/166037/re-spondelligent/) [4.9 (12)](https://www.capterra.com/p/166037/re-spondelligent/#reviews) AI review management for restaurants & hotels. Manage 100+ platforms, automate responses, analytics & integrations for hospitality. [Learn more about re:spondelligent](https://www.capterra.com/p/166037/re-spondelligent/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## PinMeTo](https://www.capterra.com/p/200169/PinMeTo/) [4.9 (12)](https://www.capterra.com/p/200169/PinMeTo/reviews/) From search to action: keep your business information up-to-date everywhere, manage your reputation, and maximize your social reach. [Learn more about PinMeTo](https://www.capterra.com/p/200169/PinMeTo/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## allswers](https://www.capterra.com/p/232947/allswers/) [4.9 (12)](https://www.capterra.com/p/232947/allswers/#reviews) Platform to optimize the customer experience thanks to its dashboards and its integration with the main CRMs and e-commerce. [Learn more about allswers](https://www.capterra.com/p/232947/allswers/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## InnerTrends](https://www.capterra.com/p/153375/InnerTrends/) [4.9 (12)](https://www.capterra.com/p/153375/InnerTrends/#reviews) InnerTrends helps product-led teams optimize their app faster, with insights from pre-built analytics reports. [Learn more about InnerTrends](https://www.capterra.com/p/153375/InnerTrends/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Cauliflower](https://www.capterra.com/p/210253/Cauliflower/) [4.9 (12)](https://www.capterra.com/p/210253/Cauliflower/reviews/) AI-powered platform for analyzing open-ended feedback from surveys and reviews—fast, multilingual, and without manual coding. [Learn more about Cauliflower](https://www.capterra.com/p/210253/Cauliflower/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## SelfCommunity](https://www.capterra.com/p/199433/SelfCommunity/) [4.8 (12)](https://www.capterra.com/p/199433/SelfCommunity/reviews/) SelfCommunity is a native, no-code, high-performance and scalable cloud Community platform empowered with social network technology. [Learn more about SelfCommunity](https://www.capterra.com/p/199433/SelfCommunity/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Dito CRM](https://www.capterra.com/p/209476/Dito-CRM/) [4.8 (12)](https://www.capterra.com/p/209476/Dito-CRM/reviews/) Dito CRM is a tool that centralizes and manages the relationship between brands and their customers. Through the integration of informa [Learn more about Dito CRM](https://www.capterra.com/p/209476/Dito-CRM/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/) [4.8 (12)](https://www.capterra.com/p/247792/Deep-Talk/reviews/) Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees. [Learn more about Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## CallFinder](https://www.capterra.com/p/179317/CallFinder/) [4.7 (12)](https://www.capterra.com/p/179317/CallFinder/reviews/) Capture, evaluate and improve customer experiences with SaaS quality monitoring solutions, including scorecards, sentiment, and more. [Learn more about CallFinder](https://www.capterra.com/p/179317/CallFinder/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Wootric](https://www.capterra.com/p/151528/Wootric/) [4.6 (12)](https://www.capterra.com/p/151528/Wootric/reviews/) Customer experience management that drives retention, engagement, and advocacy. [Learn more about Wootric](https://www.capterra.com/p/151528/Wootric/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## PeopleVine](https://www.capterra.com/p/153071/PeopleVine/) [4.6 (12)](https://www.capterra.com/p/153071/PeopleVine/reviews/) Peoplevine is a Member Experience and CRM Platform  [Learn more about PeopleVine](https://www.capterra.com/p/153071/PeopleVine/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## easiware](https://www.capterra.com/p/164607/Easi-CRM/) [4.6 (12)](https://www.capterra.com/p/164607/Easi-CRM/reviews/) easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. [Learn more about easiware](https://www.capterra.com/p/164607/Easi-CRM/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Lumoa](https://www.capterra.com/p/160860/Lumoa/) [4.4 (12)](https://www.capterra.com/p/160860/Lumoa/reviews/) Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time. [Learn more about Lumoa](https://www.capterra.com/p/160860/Lumoa/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## FeedbackFive](https://www.capterra.com/p/127529/FeedbackFive/) [4.3 (12)](https://www.capterra.com/p/127529/FeedbackFive/reviews/) Amazon feedback and review software trusted by tens of thousands of sellers in over 100 countries and across 17 Amazon marketplaces. [Learn more about FeedbackFive](https://www.capterra.com/p/127529/FeedbackFive/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Stonly](https://www.capterra.com/p/202805/Stonly/) [4.3 (12)](https://www.capterra.com/p/202805/Stonly/reviews/) Deliver instant, personalized support and guidance, where and when it’s needed. Improve your customer experience with Stonly. [Learn more about Stonly](https://www.capterra.com/p/202805/Stonly/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Paytronix](https://www.capterra.com/p/125566/Paytronix/) [4.1 (12)](https://www.capterra.com/p/125566/Paytronix/reviews/) Paytronix is the leading provider of Digital Customer Engagement Solutions for restaurants and convenience stores. [Learn more about Paytronix](https://www.capterra.com/p/125566/Paytronix/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## DDMSPLUS](https://www.capterra.com/p/239224/DDMSPLUS/) [3.8 (12)](https://www.capterra.com/p/239224/DDMSPLUS/reviews/) Built for dealers worldwide, DDMSPLUS enables you to access information, analyze operations, improve efficiencies, and more. [Learn more about DDMSPLUS](https://www.capterra.com/p/239224/DDMSPLUS/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## CUX](https://www.capterra.com/p/182342/cux-io/) [5.0 (11)](https://www.capterra.com/p/182342/cux-io/reviews/) Digital Experience Analytics tool that automates UX & analytics to excel customer's perspective and provide business growth. [Learn more about CUX](https://www.capterra.com/p/182342/cux-io/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## BetaTesting](https://www.capterra.com/p/182682/Beta-Testing/) [4.9 (11)](https://www.capterra.com/p/182682/Beta-Testing/#reviews) Software and users to help companies collect real-world feedback, bug reports, and usability videos to improve their products. [Learn more about BetaTesting](https://www.capterra.com/p/182682/Beta-Testing/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## AirVote](https://www.capterra.com/p/199773/AirVote/) [4.9 (11)](https://www.capterra.com/p/199773/AirVote/reviews/) AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use. [Learn more about AirVote](https://www.capterra.com/p/199773/AirVote/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Klearcom](https://www.capterra.com/p/10020906/Klearcom/) [4.8 (11)](https://www.capterra.com/p/10020906/Klearcom/reviews/) Automated IVR Testing Across 100+ Countries with Klearcom. Optimize your IVR testing with Klearcom’s non-intrusive SaaS platform.  [Learn more about Klearcom](https://www.capterra.com/p/10020906/Klearcom/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Capturi](https://www.capterra.com/p/216651/Capturi/) [4.8 (11)](https://www.capterra.com/p/216651/Capturi/reviews/) Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights. [Learn more about Capturi](https://www.capterra.com/p/216651/Capturi/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## CustomerGauge](https://www.capterra.com/p/163253/CustomerGauge/) [4.8 (11)](https://www.capterra.com/p/163253/CustomerGauge/reviews/) CustomerGauge enables B2B companies to collect customer feedback & monitor behavioral trends to retain accounts and increase revenue. [Learn more about CustomerGauge](https://www.capterra.com/p/163253/CustomerGauge/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) [4.8 (11)](https://www.capterra.com/p/183975/MerchantCentric/reviews/) Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations. [Learn more about Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Jebbit](https://www.capterra.com/p/198493/Jebbit/) [4.7 (11)](https://www.capterra.com/p/198493/Jebbit/reviews/) Help every visitor find the right product by creating truly branded, engaging experiences, without needing code. [Learn more about Jebbit](https://www.capterra.com/p/198493/Jebbit/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback [## Q One](https://www.capterra.com/p/152655/Q-One/) [4.7 (11)](https://www.capterra.com/p/152655/Q-One/reviews/) Panel Management Data Collection Survey Design Fraud Prevention CRM Quotation Instant messenger Project Management [Learn more about Q One](https://www.capterra.com/p/152655/Q-One/) Customer Experience features reviewers most value Customizable Fields Customizable Forms Customizable Templates Feedback Management Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management Surveys & Feedback Page 7 of 17 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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