# Page 9 | Best Customer Experience Software 2026 | Capterra

> Page 9 - Find the top Customer Experience software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-experience-software

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# Best Customer Experience Software - Page 9

[## FuseDesk](https://www.capterra.com/p/159468/FuseDesk/)

[4.0 (8)](https://www.capterra.com/p/159468/FuseDesk/reviews/)

Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels. [Learn more about FuseDesk](https://www.capterra.com/p/159468/FuseDesk/)

Customer Experience features reviewers most value

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[## Alida](https://www.capterra.com/p/217258/Alida/)

[5.0 (7)](https://www.capterra.com/p/217258/Alida/reviews/)

Alida helps leading brands create engaged research communities to gather feedback that empowers better CX and product innovation.  [Learn more about Alida](https://www.capterra.com/p/217258/Alida/)

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[## ServiceGuru Kiosk](https://www.capterra.com/p/177603/ServiceGuru-Rating-Kiosk/)

[4.9 (7)](https://www.capterra.com/p/177603/ServiceGuru-Rating-Kiosk/reviews/)

Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews. [Learn more about ServiceGuru Kiosk](https://www.capterra.com/p/177603/ServiceGuru-Rating-Kiosk/)

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Connect with a Capterra advisor for a free 15-minute consultation

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[## Prodsight](https://www.capterra.com/p/180962/Prodsight/)

[4.9 (7)](https://www.capterra.com/p/180962/Prodsight/reviews/)

Customer insights for product teams. Understand customer needs and issues based on your Intercom conversations. [Learn more about Prodsight](https://www.capterra.com/p/180962/Prodsight/)

Customer Experience features reviewers most value

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[## HelpHero](https://www.capterra.com/p/10012430/HelpHero/)

[4.7 (7)](https://www.capterra.com/p/10012430/HelpHero/reviews/)

A fast and easy-to-use, no-code software tool, for creating better user onboarding and product experiences for web-based apps.  [Learn more about HelpHero](https://www.capterra.com/p/10012430/HelpHero/)

Customer Experience features reviewers most value

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[## JumpSeat](https://www.capterra.com/p/156275/JumpSeat/)

[4.7 (7)](https://www.capterra.com/p/156275/JumpSeat/reviews/)

Master Training. Embrace Change. In-flight training that provides real-time guidance on any web-based technology platform. [Learn more about JumpSeat](https://www.capterra.com/p/156275/JumpSeat/)

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[## cxomni](https://www.capterra.com/p/184137/cx-omni-CXM-cloud/)

[4.7 (7)](https://www.capterra.com/p/184137/cx-omni-CXM-cloud/#reviews)

cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements. [Learn more about cxomni](https://www.capterra.com/p/184137/cx-omni-CXM-cloud/)

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[## Bizrate Insights](https://www.capterra.com/p/10029098/Bizrate-Insights/)

[4.7 (7)](https://www.capterra.com/p/10029098/Bizrate-Insights/#reviews)

Bizrate Insights is a voice-of-customer solution that allows ecommerce merchants to turn feedback into revenue and loyalty growth. [Learn more about Bizrate Insights](https://www.capterra.com/p/10029098/Bizrate-Insights/)

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[## Messangi](https://www.capterra.com/p/228428/Messangi/)

[4.6 (7)](https://www.capterra.com/p/228428/Messangi/#reviews)

Deliver personalized content and brand experiences across the customer journey with our digital customer engagement platform. [Learn more about Messangi](https://www.capterra.com/p/228428/Messangi/)

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[## Usage Intelligence](https://www.capterra.com/p/124316/Revulytics-Usage-Intelligence/)

[4.3 (7)](https://www.capterra.com/p/124316/Revulytics-Usage-Intelligence/#reviews)

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. [Learn more about Usage Intelligence](https://www.capterra.com/p/124316/Revulytics-Usage-Intelligence/)

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[## Wigzo](https://www.capterra.com/p/155948/Wigzo/)

[4.0 (7)](https://www.capterra.com/p/155948/Wigzo/reviews/)

Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. [Learn more about Wigzo](https://www.capterra.com/p/155948/Wigzo/)

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[## Nextiva CRM](https://www.capterra.com/p/175763/Nextiva/)

[3.6 (7)](https://www.capterra.com/p/175763/Nextiva/#reviews)

Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. [Learn more about Nextiva CRM](https://www.capterra.com/p/175763/Nextiva/)

Customer Experience features reviewers most value

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[## PowerReviews](https://www.capterra.com/p/168700/PowerReviews/)

[3.4 (7)](https://www.capterra.com/p/168700/PowerReviews/#reviews)

Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc. [Learn more about PowerReviews](https://www.capterra.com/p/168700/PowerReviews/)

Customer Experience features reviewers most value

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[## SoLike](https://www.capterra.com/p/10019596/SoLike/)

[5.0 (6)](https://www.capterra.com/p/10019596/SoLike/#reviews)

SoLike is a response generator for customer reviews online. SoLike AI enables companies to respond to customer reviews on all platforms [Learn more about SoLike](https://www.capterra.com/p/10019596/SoLike/)

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[## LocalClarity](https://www.capterra.com/p/171179/LocalClarity/)

[5.0 (6)](https://www.capterra.com/p/171179/LocalClarity/#reviews)

LocalClarity is the world’s most scalable AI-powered review and local listing management platform for businesses and agencies. [Learn more about LocalClarity](https://www.capterra.com/p/171179/LocalClarity/)

Customer Experience features reviewers most value

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[## YesInsights](https://www.capterra.com/p/153495/YesInsights/)

[5.0 (6)](https://www.capterra.com/p/153495/YesInsights/#reviews)

Customer feedback made easy through one-click and NPS surveys. [Learn more about YesInsights](https://www.capterra.com/p/153495/YesInsights/)

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[## Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/)

[5.0 (6)](https://www.capterra.com/p/223888/Twilio-Flex/#reviews)

Twilio Flex is cloud contact center software that enables customer service and sales teams through a digital engagement center. [Learn more about Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/)

Customer Experience features reviewers most value

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[## WeHelp](https://www.capterra.com/p/219119/Wehelp/)

[5.0 (6)](https://www.capterra.com/p/219119/Wehelp/#reviews)

Solution for managing customer experiences, which makes it possible to create satisfaction surveys and performance reports. [Learn more about WeHelp](https://www.capterra.com/p/219119/Wehelp/)

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[## Enterpret](https://www.capterra.com/p/276087/Enterpret/)

[4.8 (6)](https://www.capterra.com/p/276087/Enterpret/#reviews)

Enterpret is a platform for analytics on natural language to help you get actionable insights from customer feedback. [Learn more about Enterpret](https://www.capterra.com/p/276087/Enterpret/)

Customer Experience features reviewers most value

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[## Getpin](https://www.capterra.com/p/10016270/Getpin/)

[4.8 (6)](https://www.capterra.com/p/10016270/Getpin/#reviews)

Getpin is an AI-powered local marketing platform that helps businesses manage listings, reviews, and customer messages in one place.  [Learn more about Getpin](https://www.capterra.com/p/10016270/Getpin/)

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[## Yonder](https://www.capterra.com/p/10012513/Yonder/)

[4.8 (6)](https://www.capterra.com/p/10012513/Yonder/#reviews)

Tourism software that measurably drives ROI using an AI Chatbot, AI Phone Agent, review automations, and industry-wide integrations. [Learn more about Yonder](https://www.capterra.com/p/10012513/Yonder/)

Customer Experience features reviewers most value

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[## SnapCall](https://www.capterra.com/p/176950/SnapCall/)

[4.8 (6)](https://www.capterra.com/p/176950/SnapCall/#reviews)

SnapCall is a Live Video, Voice and Screen Sharing tool for Virtual Sales that helps convert web-traffic into buyers.  [Learn more about SnapCall](https://www.capterra.com/p/176950/SnapCall/)

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[## TurnFriendly](https://www.capterra.com/p/196709/TurnFriendly/)

[4.8 (6)](https://www.capterra.com/p/196709/TurnFriendly/#reviews)

TurnFriendly focuses on complaint management and provides inudustry-specif software platforms for banks, touristic, retail, healthcare. [Learn more about TurnFriendly](https://www.capterra.com/p/196709/TurnFriendly/)

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[## VoiceAnalytics](https://www.capterra.com/p/231860/VoiceAnalytics/)

[4.8 (6)](https://www.capterra.com/p/231860/VoiceAnalytics/#reviews)

Speech analytics solution that improves performance, quality management and customer satisfaction. [Learn more about VoiceAnalytics](https://www.capterra.com/p/231860/VoiceAnalytics/)

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[## SemanticForce](https://www.capterra.com/p/241518/SemanticForce/)

[4.8 (6)](https://www.capterra.com/p/241518/SemanticForce/#reviews)

SemanticForce is a unified media/e-commerce intelligence, and customer service platform powered by deep semantic and visual analysis. [Learn more about SemanticForce](https://www.capterra.com/p/241518/SemanticForce/)

Customer Experience features reviewers most value

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[## QuickMetrix](https://www.capterra.com/p/10005313/QuickMetrix/)

[4.8 (6)](https://www.capterra.com/p/10005313/QuickMetrix/#reviews)

AI-based online reputation management software and an integrated solution for social Listening, ORM, social CRM, and more. [Learn more about QuickMetrix](https://www.capterra.com/p/10005313/QuickMetrix/)

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[## Brandcast](https://www.capterra.com/p/154793/Brandcast/)

[4.8 (6)](https://www.capterra.com/p/154793/Brandcast/#reviews)

Brandcast? gives business teams the tools they need to deliver fresh, personalized content for every stage of the customer journey. [Learn more about Brandcast](https://www.capterra.com/p/154793/Brandcast/)

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[## Review Camp](https://www.capterra.com/p/147033/Review-Camp/)

[4.8 (6)](https://www.capterra.com/p/147033/Review-Camp/#reviews)

Cloud-based review management tool to improve online reputation & visibility via email drip campaigns, automated review reports & more. [Learn more about Review Camp](https://www.capterra.com/p/147033/Review-Camp/)

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[## ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

[4.7 (6)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

Customer Experience features reviewers most value

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[## Thoughtexchange](https://www.capterra.com/p/163873/Thoughtexchange/)

[4.7 (6)](https://www.capterra.com/p/163873/Thoughtexchange/#reviews)

Whether you’re looking to engage ten stakeholders or a community of 10,000 people, ThoughtExchange allows leaders to drive decisions. [Learn more about Thoughtexchange](https://www.capterra.com/p/163873/Thoughtexchange/)

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[## Artiwise](https://www.capterra.com/p/239780/Artiwise-Analytics/)

[4.7 (6)](https://www.capterra.com/p/239780/Artiwise-Analytics/#reviews)

Holistic AI-powered VOC platform that unlocks sustainable customer satisfaction. Gain real-time insights and take proactive actions. [Learn more about Artiwise](https://www.capterra.com/p/239780/Artiwise-Analytics/)

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[## Quantum Metric](https://www.capterra.com/p/166746/Quantum-Metric/)

[4.7 (6)](https://www.capterra.com/p/166746/Quantum-Metric/#reviews)

Quantum Metric is the customer-centered digital analytics platform helping enterprises optimize the digital journeys that matter most. [Learn more about Quantum Metric](https://www.capterra.com/p/166746/Quantum-Metric/)

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[## Feedb](https://www.capterra.com/p/141416/Feedb/)

[4.7 (6)](https://www.capterra.com/p/141416/Feedb/#reviews)

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials [Learn more about Feedb](https://www.capterra.com/p/141416/Feedb/)

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[## Howazit](https://www.capterra.com/p/153612/Howazit/)

[4.5 (6)](https://www.capterra.com/p/153612/Howazit/#reviews)

Howazit's CX platform collects customer feedback at relevant touchpoints, measures customer satisfaction and and acts upon it. [Learn more about Howazit](https://www.capterra.com/p/153612/Howazit/)

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[## Waymaker](https://www.capterra.com/p/10001895/Waymaker/)

[4.5 (6)](https://www.capterra.com/p/10001895/Waymaker/#reviews)

Cloud-based performance management system to set goals, monitor progress, and view performance metrics from a unified platform. [Learn more about Waymaker](https://www.capterra.com/p/10001895/Waymaker/)

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[## Red Falcon](https://www.capterra.com/p/239226/Red-Falcon/)

[4.3 (6)](https://www.capterra.com/p/239226/Red-Falcon/#reviews)

Grow your business and website together! Red Falcon ecommerce and ERP integration to take your business online, working from anywhere. [Learn more about Red Falcon](https://www.capterra.com/p/239226/Red-Falcon/)

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[## Honestly](https://www.capterra.com/p/175116/Honestly-Employee-Engagement/)

[4.3 (6)](https://www.capterra.com/p/175116/Honestly-Employee-Engagement/#reviews)

Honestly is an intuitive employee survey tool that helps HR leaders transform feedback into meaningful action. [Learn more about Honestly](https://www.capterra.com/p/175116/Honestly-Employee-Engagement/)

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[## Industrytics](https://www.capterra.com/p/236113/Industrytics/)

[4.3 (6)](https://www.capterra.com/p/236113/Industrytics/#reviews)

360° Decision Intelligence for your company. Achieve your business goals with the help of a 360° overview and AI for SMEs. [Learn more about Industrytics](https://www.capterra.com/p/236113/Industrytics/)

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[## Dynamic Yield](https://www.capterra.com/p/163494/Dynamic-Yield-eCommerce/)

[4.0 (6)](https://www.capterra.com/p/163494/Dynamic-Yield-eCommerce/#reviews)

We help companies build and test personalized, optimized, and synchronized digital customer experiences. [Learn more about Dynamic Yield](https://www.capterra.com/p/163494/Dynamic-Yield-eCommerce/)

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[## Confirmit](https://www.capterra.com/p/13465/Confirmit/)

[3.8 (6)](https://www.capterra.com/p/13465/Confirmit/#reviews)

User-friendly software enabling creation of powerful and valuable survey research and feedback applications. [Learn more about Confirmit](https://www.capterra.com/p/13465/Confirmit/)

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[## Surveybox](https://www.capterra.com/p/10027791/Surveybox/)

[5.0 (5)](https://www.capterra.com/p/10027791/Surveybox/#reviews)

Surveybox is an AI-powered survey platform that helps you collect real customer feedback, analyze sentiment instantly. [Learn more about Surveybox](https://www.capterra.com/p/10027791/Surveybox/)

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[## Responsly](https://www.capterra.com/p/10003441/Responsly/)

[5.0 (5)](https://www.capterra.com/p/10003441/Responsly/#reviews)

Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms and advanced analytics. [Learn more about Responsly](https://www.capterra.com/p/10003441/Responsly/)

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[## Feedspace](https://www.capterra.com/p/10017064/Feedspace/)

[5.0 (5)](https://www.capterra.com/p/10017064/Feedspace/#reviews)

Feedspace is suited for SMEs, startups, freelancers, influencers, and anyone looking to grow their businesses by utilizing testimonials [Learn more about Feedspace](https://www.capterra.com/p/10017064/Feedspace/)

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[## Talk2us](https://www.capterra.com/p/156467/Talk2us/)

[5.0 (5)](https://www.capterra.com/p/156467/Talk2us/#reviews)

Real-time customer feedback platform for brick & mortar businesses. [Learn more about Talk2us](https://www.capterra.com/p/156467/Talk2us/)

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[## Famepilot](https://www.capterra.com/p/191699/Famepilot/)

[5.0 (5)](https://www.capterra.com/p/191699/Famepilot/#reviews)

Empower Brands to manage Online Reputation, Reviews, and Track- Mentions, Complaints, Customer Experience, Customer Sentiments, WOM. [Learn more about Famepilot](https://www.capterra.com/p/191699/Famepilot/)

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Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Twik](https://www.capterra.com/p/161200/Twik/)

[5.0 (5)](https://www.capterra.com/p/161200/Twik/#reviews)

Twik automatically personalizes websites to increase Sales and Revenue and creates an engaging experience for all - automatically. [Learn more about Twik](https://www.capterra.com/p/161200/Twik/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Alterna CX](https://www.capterra.com/p/213824/Alterna-CX/)

[4.8 (5)](https://www.capterra.com/p/213824/Alterna-CX/#reviews)

Alterna CX is a leading AI-based experience management software company, among the top 3% of vendors globally recognized by Gartner.  [Learn more about Alterna CX](https://www.capterra.com/p/213824/Alterna-CX/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Toonimo](https://www.capterra.com/p/144699/Toonimo/)

[4.8 (5)](https://www.capterra.com/p/144699/Toonimo/#reviews)

Toonimo humanizes the web user experience with engaging digital walkthroughs. [Learn more about Toonimo](https://www.capterra.com/p/144699/Toonimo/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Transformd](https://www.capterra.com/p/241180/Transformd/)

[4.8 (5)](https://www.capterra.com/p/241180/Transformd/#reviews)

Create Leading Customer Experiences. Automate workflows, convert paper, PDFs, & manual processes into fully branded customer journeys. [Learn more about Transformd](https://www.capterra.com/p/241180/Transformd/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

[## Stames](https://www.capterra.com/p/211503/Stames/)

[4.8 (5)](https://www.capterra.com/p/211503/Stames/#reviews)

Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. [Learn more about Stames](https://www.capterra.com/p/211503/Stames/)

Customer Experience features reviewers most value

Customizable Fields

Customizable Forms

Customizable Templates

Feedback Management

Negative Feedback Management

Real-Time Notifications

Reporting/Analytics

Survey/Poll Management

Surveys & Feedback

Page 9 of 17

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