Medallia Enterprise vs Qualtrics Customer Experience

Best For

Who Uses This Software?

Not provided by vendor

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Screenshots

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View 3 screenshots 44237 thumb

Ratings

Overall


4.5 / 5
(13)

4.5 / 5
(145)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Qualtrics Customer Experience vs Medallia Enterprise


Medallia Enterprise vs Qualtrics Customer Experience

Best For

Who Uses This Software?

Not provided by vendor

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Ratings

Overall


4.5 / 5
(13)

4.5 / 5
(145)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Qualtrics Customer Experience vs Medallia Enterprise