ClickTale vs Intouch Insight

Best For

Who Uses This Software?

Not provided by vendor

Customer-centric brands across all industries including restaurant, hospitality, retail, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organization.

Target Customer Size (Users)

Not provided by vendor

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Screenshots

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View 5 screenshots 109184 thumb

Ratings

Overall


4.5 / 5
(4)

4.5 / 5
(9)

Ease of Use


4 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Intouch Insight vs ClickTale


ClickTale vs Intouch Insight

Best For

Who Uses This Software?

Not provided by vendor

Customer-centric brands across all industries including restaurant, hospitality, retail, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organization.

Target Customer Size (Users)

Not provided by vendor

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Ratings

Overall


4.5 / 5
(4)

4.5 / 5
(9)

Ease of Use


4 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Intouch Insight vs ClickTale